RightFAX 9.4.0.239 - FAC authorization codes problem

Hi community,
I'm running a cisco RightFAX server and I would like to use the FAC (authorization codes) for my outgoing faxes.
I can successfully send a fax to an external extention 9123456789 for instance.
But If I try to add a FAC after my extention, it doesn't works.
Ex :
Route pattern for FAC = 9
Dialed number = 123456789
FAC code = 12345
9123456789#12345#
My issue concern (I think) the pause after the first '#'.  My faxserver is configure with a H323 link to the CUCM8.
I already tried to add a 1 second pause with the character ",".  But without success.
I also tried with 2 ,3, 4 seconds.
Does anyone has already successfully archieved an outgoing fax with FAC ?
Could we configure digit overlap in order to send the digits one by one ?
With my ipphone 7942 I have the same issue.
If I Pre-dial  9123456789#12345# and then press the speaker/line button. The call fails.
If I first press the speaker/line button and then dial the extention, it works fine.
Help would be really appreciated.
Thanks
mat

Matthieu,
I'm not aware if rightfax supports sending DTMF tones after the call is in a proceeding/connected state. In most instances, the FAC digits need to be sent after the call is established. If the digits are sent with the called party number then CUCM/IOS will treat them as part of the called number.
This questions  is best if redirected to Rightfax support to have them explain if DTMF can be sent after the call is connected/established.

Similar Messages

  • Assigning authorization code to a directory number

    Hello,
    I have a challenge and i will like your assistance.
    I have been aske to assign the individual force authorization code to the users' directory number, how possible is it? If possible how can it be done. I have a the CUCM version 7.1.5.....
    Thanks and regards

    FACs are forced on route patterns and not DNs. FACs are the build individually and not assigned to specific user and anyone who knows them can use them. What is the purpose for assigning them to DNs?
    Sent from Cisco Technical Support iPhone App

  • How to bypass Authorization Code

    Client wants to know how to by pass a authorization code.
    Users at this site are required to dial a quick personal authorization code if they make LD or international calls, how do they by pass this code if they need to?
    Call Manager 9.1.2

    If the calls go out thru a FAC/CMC enabled RP there's no bypass, you would need to create a new RP without FAC/CMC and provide them with some prefix so they route calls thru it

  • Forced Authorization Codes and Annunciator?

    Hello everybody.  This is my first community question so hopefully it is not redundant,  I have searched high and low for an answer to this but was unable to find anything definitive.
    We are currently in the process of implementing FAC codes to account for long distance charges in some of our departments.  If possible, my boss would like the there to be a spoken announcement that directs the caller to input their authorization code instead of the 3 beeps that you usually hear.  
    Is it possible to do this with CUCM?
    Thanks!

    Thank You.  My assumption is that FAC codes are the only built-in way to authenticate and account for users placing LD and INTL calls within CUCM without relying on 3rd party software?
    We previously had the accounting taken care of for us by our SP (at&t) but once we move our outbound calls to their SIP trunk (IPFlex) they will not provide this for us any longer and will only account for INTL of off-net calls.

  • Forced Authorization Code For Cisco SIP Phone 3905

    Hi Team,
    Can i configure  Cisco SIP Phone 3905 to use Forced Authorization Code ? I am using Call Manager 9.X.
    Regards,
    Praful Sartape

    Hi Praful,
    Yes you right for CME but for CUCM some sip phones supports FAC , as far as 3905 is concerned it supports FAC .
    http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/3905/8_6/english/admin_guide/IP05_BK_CDEEDD7F_00_admin-guide-3905_chapter_0101.html#IP05_RF_A5029279_00
    I didnt find link for CUCM 9.x but that above link will help.
    And also check this thread- https://supportforums.cisco.com/thread/2125452
    Rate all the helpful post.
    Thanks
    Manish

  • If I do a clean install on my MacBook Pro will I be able to re-install apps (FCP, Aperture, MS Office etc.) from a Time Machine backup, or will I need the original install DVDs with authorization codes?

    I have two questions...
    1) If I do a clean install on my MacBook Pro will I be able to re-install apps (FCP, Aperture, MS Office etc.) from a Time Machine backup, or will I need the original install DVDs with authorization codes? (because I don't have them)
    2) Has anyone ever seen anything like this before on their computers?
    The Apple Genius' were stumped by my laptop issues and said they'd never seen anything like it before and recommended I did a clean install. Below you can see my trash bin, and if you look at the "Empty" button it reads "N201" and then there's the "N39" to the left of it. You can also see these numbers over by the folder area--"SD5, SD6, SD7." But that's not all...
    When I right click on items I see the numbers again. Instead of "Open with" I get "N152" and there's an "N35" and "LB1" towards the bottom.
    I have no idea what's going on so I'm just going to do a clean install on my machine but I don't want to lose my apps. I don't have the original install DVDs for them anymore. If you have any suggestions please let me know. Thanks!

    You don't lose them.  You can always redownload them from the app store after you log back in with your Apple ID.
    "Buy, download, and even redownload.
    You can install apps on every Mac you use and even download them again. This is especially convenient when you buy a new Mac and want to load it with apps you already own."

  • How do I install SC2 on my Mac without authorization code?

    I purchased a full version SC2 for my Mac, but as I understand it Adobe no longer supports this product so how can I install it without the authorization code?

    Acquire the installation files and serial number from the page linked below:
    CS2: Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3 -
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

  • Please help-I was just informed I cant activate my CS software through Adobe?!!! What a pisser-I lost my desktop to a virus, I got a new one and refuse to ever go online with it. I put Photoshop in, it wants an authorization code that Adobe says "CS is to

    Please help-I was just informed I cant activate my CS software through Adobe?!!! What a pisser-I lost my desktop to a virus, I got a new one and refuse to ever go online with it. I put @Photoshop in, it wants an authorization code that Adobe says "CS is too old so please go to our forum for help"... So I am here Ladies and Gentlemen. I really need help on how to reactivate my software and without the use of the internet (last time I tried online, ended up doing over the phone which is no longer offered...) that cost me several hundred to begin with-I am upset @Adobe won't activate it-why? I don't know. But please, if someone out there knows what I can do to overcome this, I would be very grateful. Thank you for all help and taking the time to reply.
    Peace, John Shea

    it's your lucky day.  you can upgrade to ps cs2 free.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

  • How do I get an Authorization Code for CS2?

    I just did a clean install of Windows 7 Professional from XP. Went to install Creative Suite 2 Premium, all 4 disks install fine, but no way to register it... and it will run for 30 days without and Authorization Code. I chated with Adobe and they sent me here! So how do I now get an Authorization Code or bypass this, this was an expensive software to just scrap... I have the Serial # and the activation # !!!

    Error: Activation Server Unavailable | CS2 or older products, Acrobat 7
    Mylenium

  • I need help getting new authorization codes for digital copies

    I need help getting new authorization codes for digital copies of movies. Can someone help me out?

    There's a lot of results in Google when you search for this but unfortunately refreshing the page doesn't seem to generate a different code anymore. Mine also says already redeemed

  • Use of external credit card Authorization code

    Hi All,
    I am working on a requirement where I am getting an Authorization code for the credit card order from an external payment processor. Now I have to create a Sales Order using process order API by passing the authorization code. The Sales order will be created with the authorization code information.
    I want AR to use the same approval code in order to do the final settlement.
    Does anybody know if it work like this.
    Thanks,

    In 11.5.9 this was not possible.
    Thinking loud..
    You have legacy system which got credit card authorization. YOu have not shipped goods yet, but have blocked funds on their cards.
    Now you are moving to Oracle. This will be hooked to your credit card authorization company (say cybersource or payment tech).
    You can conver the order with the same authorization code.
    But there is nothing in the iPayment tables (IBY in R12) as far as the order line is concerned and neither in the the CC authorizing company.
    Hence you cannot use the same authorization code for payment settlement when the order gets invoiced.
    This requires not only converion in iPayment and your CC authorizing company, which I think is overwhelming.
    So the best think you do is to clear as many order as you can in legacy and manage payments in AR manually.Usually we stopped taking the CC orders 1 month ahead. Your insdustry may not allow that.
    You can cancel the orders, let the customers know when converting, reauthorizing in Oracle again.
    HTH.
    Thanks
    Nagamohan

  • Authorization Code for Adobe Acrobat 8

    I am trying to gtet my Adobe Acrobat 8 activated.  Due to a system crash I was unable to deactivate my software.  The activation process within the software failed.  When I called the automated system would not give me an authorization code, and when I hit the option to speak with an agent the message stating that phone activations are no longer accessible.  The website adobe.com/go/activatge is not available either.  I know this is an old product, but how can I get an authorization code to allow me use of the software?

    Hi Evans01,
    Please contact Adobe Support using the following link: http://helpx.adobe.com/contact.html?product=acrobat&topic=serial-number-issues-or-activati ng-my-product
    Then click on the option, 'I still need help'.

  • Where do I get my authorization code for adobe acrobat 8.1.0 professional? I have serial and activation numbers

    I had to re install My OS and need Authorization code for my  adobe acrobat 8.1.0 professional. Please Help.

    Hi Gary ,
    I would request you to connect with the Adobe support team to get your query regarding Authorization code fixed .
    http://helpx.adobe.com/x-productkb/global/service1.html
    Please click the blue"Still need help" button on the chat support page .
    Regards
    Sukrit Dhingra

  • I can't upgrade. my system calls for an authorization code and I do not know it

    I purchased a used computer, when I try to upgrade it asks for a authorization code. I am clueless. I have tried numerous useless codes. Do you have a suggestion as to getting around this?

    Hi Eau
    Thanks for your reply. I have thought about bypassing App store and installing the new package. However it shows like this:
    Feeling as though I have pretty bad luck recently...

  • Need an authorization code for CS2 premium

    i need an authorization code for CS2

    don't use your cs2 installation files and don't use your serial number.
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

Maybe you are looking for

  • No Continuous Play With New Version

    I downloaded the new version of iTunes a few days ago (6.0.3.5). After this I noticed none of my songs would play in party shuffle and when I played songs in either a playlist or the library, music would stop after the song clicked on. It did not go

  • How to ceate RefPlant:consumption data use BAPI_MATERIAL_SAVEDATA?

    Hi all. I need create material master data like via MM01. I call BAPI: BAPI_MATERIAL_SAVEDATA to create data. I could NOT found the relevant fields in parameters list for 'RefPlant:consumption'(Reference plant for consumption) in Forecasting View. Is

  • T400 screen brightness standby issue

    When my T400 comes out of standby the screen brightness goes to 100% even though the Power Scheme prior to standby was lower than 100%.  This causes me to have to manually adjust the screen brightness.  Does anyone know how to prevent this from happe

  • Usb (#3) not longer working?

    Regardless of what device I plug into the third usb port, nothing seems to work. I just want to make sure I didn't miss something and maybe disable or turn it off. All other ports are working normal. I'm running Lion and Windows 7 in Boot Camp and th

  • Saving as JPG flattened my image

    Hi, I saved a multi-layers file as a jpg and now it's just one background layer. How do I get the multiple layers back? Thanks!