RightFax w/BrookTrout won't place outgoing FAX

Hello,
I have a RightFax server w/Brooktrout T1 card we are going to integrate into a CCM system. The fax server is connected to a 2811 gateway (G2) via T1 ISDN. There is a another 2811 gateway (G1) w/PRI connected to the PSTN. Both gateways are setup as MGCP gateways in call manager. The fax server can receive fax from the PSTN no problem. However, outgoing fax from the fax server fails.
Q931 debug from G2 (directly connected to the fax server) gives "unassigned/unallocated number - call reject" error code. Calls from the G2 PRI outgoing to the PSTN seem to be failing.
My call routing in CM is in place, other MGCP gateways w/pot phones can call out to the PSTN. Seems like a configuration issue, 1st time I've setup FAX in the mode. I've followed the ISDN/MGCP Cisco fax relay config guide. Any help/ideas would be great.
outgoing call flow. Call Manger controlled
fax server/brooktrout T1--->---G2 Gateway (MGCP)--->---Voice VLAN--->---G2 Gateway (MGCP)--->---PRI to PSTN
Thanks.

Here are config snippits from GW2 of PRI/MGCP config.
Thanks again!!!
controller T1 0/0/0
framing esf
clock source internal
linecode b8zs
pri-group timeslots 1-24 service mgcp
interface Serial0/0/0:23
no ip address
no snmp trap link-status
isdn switch-type primary-ni
isdn protocol-emulate network
isdn incoming-voice voice
isdn bind-l3 ccm-manager
no cdp enable
voice-port 0/0/0:23
mgcp
mgcp call-agent 10.10.128.21 2427 service-type mgcp version 0.1
mgcp dtmf-relay voip codec all mode out-of-band
mgcp rtp unreachable timeout 1000 action notify
mgcp package-capability rtp-package
no mgcp package-capability res-package
mgcp package-capability sst-package
no mgcp package-capability fxr-package
mgcp package-capability pre-package
no mgcp timer receive-rtcp
mgcp sdp simple
mgcp fax rate 14400
mgcp fax t38 inhibit
mgcp rtp payload-type g726r16 static
mgcp profile default

Similar Messages

  • IPad receives but won't place outgoing FaceTime call

    Hi, strange ipad question... I have ipad 3, retina and I receive FaceTime calls from my kids ipad 2, but nothing happens when I call their ipad.  I can call other iPhones, etc, but just not their ipad....  I have rechecked their user name etc, deleted and re-entered their contact info... Please help.  IOS7 for all devices.

    Has it ever worked?
    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • My iphone 5 won't make outgoing calls

    my iphone 5 won't make outgoing calls....i tried to restart network settings and then my whole phone all together....also i tried on wifi and off wifi and it wont ring......What should I do????

    Settings > General > Reset > Reset Network Settings.
    Shaker Ahmed wrote:
    whats can i do any one from apple suprted replay mee fast
    These are user to user support forums, as clearly stated in the Terms of Use that we all agreed to when signing up here.  Apple does not read or respond here.

  • .pdf with no security settings won't place in InDesign

    A received .pdf file with no security settings will not place in InDesign.  I receive a "This PDF document was saved with security settings which prevents its pages from being placed."  Even when I save it as a new .pdf with no security settings, it won't place.  I'm currently using Acrobat Pro X.  Please advise.  Thanks!

    It could be you need to restore your InDesign preferences. Follow these directions:
    http://pfl.com/trb

  • Server 2008 Fax Server console doesn't show outgoing faxes

    We are sending faxes from Windows XP clients through our Server 2008 Fax Server. Most of the faxes are sent, however the Server Fax Console never shows any faxes as being sent. The Fax Console does show the Incoming faxes that have been received. What can I do to get a log of the outbound faxes so we know they were sent successfully?
    Thanks.

    Hi,
    Thanks for the post.
    Please perform the following steps to check it:
    Open Fax Service Manager.
    In the left pane, right-click Fax, and then click Properties.
        3.  On the Archives tab, please check the "Archive all faxes to this folder" item, and the sent faxes will be stored in this folder.
    In addition, you could also use the following method enable activity logging for a fax server.
    Open Fax Service Manager.
    In the left pane, right-click Fax, and then click Properties.
    On the Activity Logging tab, select the Log incoming fax activity check box to start logging incoming faxes and the
    Log outgoing fax activity check box to start logging outgoing faxes.
    You should receive an alert that the Fax service needs to be stopped and then restarted. If you do not, then right-click
    Fax, click Stop, right-click Fax again, and then click
    Start.
    Thanks,
    Miles
    This is not a fix for this issue.  I would hardly call this a workaround.  We have admins that need to address fax sending issues when the faxes don't go through.  Seeing the global outbox and sent items is a must for us.  It needs to be
    available from the fax console so the admin (secretary types, not IT admins) can review the issues.

  • HP Officejet model 6110 all-in-one won't send out fax

    I have the subject machine.  I have not used it for a year.  Ir recently started using it again.  The printer and scan works OK.  The Fax machine seems to ring on incoming phone calls (I can hear it on the machine).  The outgoing fax dials the number for a fax machine OK ( I can hear it).  But it does not connect.  That is, when I start the fax, I do not hear a dial tone, but it dials out OK.  I tried to follow the troubleshooting on your site, but nothing fixed it.  Any ideas on what to do?  Thanks  
    This question was solved.
    View Solution.

    Hi there @awm2 
    Welcome to the forums
    I read about the fax troubles you're having with your Officejet 6110. I understand you have tried some troubleshooting however, I am here to share my suggestions with you as well.
    Try this specific troubleshooting guide: Troubleshooting Fax Transmission and Reception Issues
    If the fax problems continue, give us a call directly to discuss your options with HP.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assis​t.html
    Have a great Thursday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • RightFax and PDF result in 'Problem Converting Fax Body or Cover Sheet'

    Hi All:
    We are trying to send out faxes of invoices and reports to our customers.  We have RightFax software and have used it for a long time.  We are converting our reports to PDF and send them to RightFax.  I am getting 'Problem Converting Fax Body or Cover Sheet'.  I can create a PDF from a word document and it will send it, but files output from SSRS errors.  What is different between the two.
    PhilPHuhn

    Hi All,
    We use RightFax and to get around the problem of
    Problem Converting Fax Body or Cover Sheet we were told to
    open up the PDF you want to send and click print
    Select the RightFax printer and hit print.
    It will now open up the RightFax window with the PDF attached and you just add in the telephon number and other details
    as you would send your fax.
    regards
    Anthony

  • IPhone won't send outgoing mail since upgrade to 5.0

    iPhone won't send outgoing mail since upgrade to 5.0

    I would manually go over each smtp setting and compare it with the mail providers guide
    and if they were 100% the same then I would
    get in touch with the phone company to verify if they were blocking the ports being
    used by the mail service
    there is no general issue with ios5 removing out going mail services or blocking ports

  • ATA 187 outgoing fax call issue

    Dear All
    We have a issue in making outgoing fax call from ATA 187 user gets busy tone after dialing the number 
    we tried the latest firmware for ATA 187 and in gateway we tried the command 
    fax protocol pass-through g711ulaw  
    still we are facing the same issue
    Regards
    Vysakh.C.S

    Is your call hitting the gateway at all?  or are you having problems with internal?
    if external, debug voip and q931 and provide output

  • Outgoing fax jamming

    The outgoing fax works fine with one piece of paper, however, anytime there is more than one sheet being faxed it jams.  This is a new machine (we've had it a week). 

    From Dial Plan->Outgoing; then the [Add Number] button.  In the access Code I can only put 1 Digit, they are all set to 9 (as 9 is the outgoing line).
    When you said add a different acces code oyu mean like putting "8", Then I would dial the fax number as follow 8,(AREA CODE) XXX-XXXX instead of 9,(AREA CODE) XXX-XXXX.
    So I Would add a Local Number: [2-9]xx[2-9] with 10 digits and National 1[2-9]xx[2-9] with 11 digits?
    Thanks

  • My FaxDocument is not functioning it won't send a fax what can/must I do. I purchase 25 fax package

    Greeting I purchase a package for the FaxDocument on my MAC Book Pro and I can or it won't send any document what must/can I do to solve this problem? Have been trying to send a document for the past 3 days. It rotating like it is trying to send but nothing is happening.

    I have a similar problem.
    I purchase 25 fax package but they did not give me an account login and password so it appears as if I did not purchase anything.

  • Apple Mail won't send outgoing messages

    I recently had my computer sent in for repairs and when i got it back I had to set-up mail again. Before I sent it out mail was working perfectly but now after setting it up the exact same way it won't sent any outgoing messages. When I send them they go straight to the outbox. I am using Tiger 10.4.10

    Sorry, but you are posting in the Mail for Leopard discussion. You'll probably get better help in the Mail for Tiger discussion.

  • Outgoing Faxing to AT&T Flex IP SIP with XMedius

    My customer has implemented XMeduis FAX server.  They are using this with IP capable multi-function units.  I have incoming faxing to these devices working just fine however outgoing is not working.  Debugs show that the call is not being sent out as T38 FAX from the machines.  This is pure IP, the fax machines are not attached to an ASA or FXS.
    Does anyone know what I would need to do on CUCM (8.1) in order to get these devices to send outbound faxes properly?

    This is Video Over IP, please move to a relevant area.

  • InDesign CS5.5 Won't Place Word 2011 Files (Mac); Missing Filter?

    I'm confused. I opened approximately 15 Word files, cut all the photos, then saved them as Word 97-2004 files. Then I opened an InDesign CS5.5 file and tried to place each Word file but I keep getting a "No filter found for requested operation" error message. I was able to place a couple of the files but I got the error message for all the rest.
    Any suggestions?
    Thanks,
    Lloyd

    Peter Spier wrote:
    Hi Robert, we haven't seen you here for a while. Welcome back.
    Thx
    I know Jongware complains bitterly that Word import can be really flakey. Did you try daving as plain .doc, too? Seems like MathType equations are also the subject of a fair number of posts, too, but I'm not sure they are really a similar problem. I don't suppose there's any way for you to convert the eqations to .ai or PDF and still use them as links in Word, or to embed rather than link?
    I'm working on big tool to automatic mass processing big number of Word files. One of the steps is to prepare Word files with MathType equations for further manual processing. I have a macro (for Word2010) to automatically  export all equations to EPS files. The next step is to reImport EPS files back to Word - so they will be imported into InDesign as linked files and then they could be automatically correctly positioned withing the text.
    The problem is - I've done reImport step in Word2000 - as 2nd macro - and it works perfectly fine for DOC files saved from Word2000.
    Of course I can do this in InDesign - but I think it would be faster in Word.
    I think missing import of the linked files for DOCX files is a BIG bug ...

  • HELP!! My 8830 won't place calls.

     I activated my 8830 World Edition yesterday. I can use the interent, email, and text messaging, but i cannot place or receive phone calls. Everytime i try to place a call i get the error: Sorry, Only emergency calls can be placed. has anyone had this problem before or know how to fix it. I've spent over 9hrs on the phone with sprint technical support and all they did was do the same process over and over of trying to activate it.

    Hello zwalters8132 and welcome to the Forums!
    This is definitely a strange issue, the data services are definitely
    provisioned on your device as you can use the internet and email.  Let’s get some more info to see if we can pin
    point what is going on.
    Is
    this a new device or did your get it from someone?
    Are
    you connected to a corporate BlackBerry Enterprise Server?
    Is
    there an IT policy on the device? 
    To check this go to Options – Security Options – General Setting
    and look for something that says IT Policy Name
    Does
    the device have a SIM card in it? 
    If it does take it out and try again.
    Let us know so we can get this resolved for you!
    -SR
    Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Maybe you are looking for

  • How to specify COMPRESS FOR OLTP on a table in physical model?

    Hi, we have licensed Oracle's Advanced Compression and want to use the OLTP compression on some tables. I am looking for a way to specify COMPRESS FOR OLTP on a table in the physical model. So far, I can only set "Data Compression" to YES or NO. Are

  • Itunes is not opening error -200

    I updated to Lion and now my itunes won't open and gives an error message of -200 and says it cannot open.

  • Display a variable d'user exit as text in the title of a colomn

    Hi, experts, I would like to calculate the number of days of a certain month. This calculation would be done in the user exit. Then in the report, this number will be displayed in the title of the colomn. Is it possible to realise this requirement an

  • Customer wise Total order qnty,dispatched qnty & qnty for despatch

    Hi all, How to check customer wise,for individual material, Total sales order quatity,dispatched qnty & qnty available for dispatch in a single report, As tryed in MB52, it will show against S.O wise qnty availble for disptach, & VA05 will show order

  • Call WebService without BPM

    Hi Guru. I need your help. This is my scenario: 1) PI 7.1 reads a file va FTP 2) with the contetn of this file the system calls a WS 3) with the response of the WS I need to write a file via FTP How can I do this without BPM? Thanks Manuel Chiarelli