RIM mass storage device

Hi all,
I got a problem. When I tried to connect with Media Manager to upload music. My media card is not detected. Moreover, when I connect my BB on my laptop, he asked me to install RIM Mass storage device (which appear in device management with yellow exclamation). Any Idea?
I have a BlackBerry Curve 8320 and Desktop Manager 4.5. Windows XP Pro SP3.
Rgds,
Arcastor
Message Edited by arcastor on 07-08-2008 01:17 AM

arcastor,
What OS on you running on your BB?
What size media card do you have?
Depending on your OS there is a limitation on the size of the media card you can use.
Please let me know!
Message Edited by Bifocals on 08-07-2008 04:48 PM
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Storm 2 - RIM Mass Storage Device - Cannot Install Driver

Blackberry Storm2, with Desktop Manager 5.0 (11/23/09) installed, on Windows 7 x64. I have Roxio Manager installed, and am able to transfer Media ONLY through that application. There are no drives that show up in Windows Explorer for the blackberry internal storage and 16 GB SD media card.
Computer - Intel Core I7, MSI Eclipse plus MB, 12 GB Corsair DDR3 triple channel RAM, XFX Radeon 4870X2
I know this BB works with Win7 x64, as I installed Desktop manager on my laptop, and I am able to see both storage drives.
I have tried EVERY known fix for this specific issue:
1) uninstalling DM 5.0, total clean of RIM software, reboot computer, reinstall DM 5.0.
2) reverting back to an Acronis Trueimage backup made 2 days BEFORE I bought the BB
3) the "calfix.exe" for blackberry.
4) uninstalling DM 5.0, total clean of RIM software, reboot computer. Install of DM 4.x - FOUR different versions
5) Made a custom INF file for "RIM Mass Storage Device" pointing Windows to "Disk.sys" and "partmgr.sys", and that assigns unique CLSIDs for the drives. DO NOT try that, as it crached the heck out of my machine hence I was forced to use Acronis and recover.
6) Tried every possible combination of enabling/disabling media card support, auto enable mass storage
7) Pulled out SD card, soft and hard reboot of phone. Pulled battery out.
8) Tried the Fix from Pinstack forums
9) Even tried a low level system hook in a cutom wrote DLL that attempted to create a named pipe using that interfaces with the CreateFileA that Roxio uses when accesing the SD card for media transfers.
I am going on 2 solid weeks of several hours a day trying to figure this out. What could POSSIBLY be the issue of Windows not seeing the 2 storage drives, or not installing the drivers for the RIM Mass storage device?

FOUND THE SOLUTION:
http://tekblogs.com/tb/2007/08/18/vista-driver-problems-installing-a-usb-media-reader-a-solution/
My %SystemRoot%\INF folder was missing usbstor.inf. By going to a file repository in the "Windows\System32\DriverStore\FileRepository" and finding usbstor host folders, i was able to get a previously used .inf file to point Windows in the right direction.
This is most definitely a *Windows* issue. I had no troubles with upper and lower filters in the USB CLSID in the registry, so somehow the correct inf file was deleted and I was only able to find it in the repository.
Just a note: Roxio manager basically creates a virtual disk for its own internal use, using the RIM_USB.sys driver to communicate with the hardware. CreateFileMapping system calls are used to map this device for reading/writing. So Roxio can work without Windows explorer ever seeing it. Windows NEEDS the usbstor.inf to be able to install the correct USB drivers in order to access the volumes on the BB.
A moderator should sticky or tag this post, because this issue is very widespread and I only found the solution after 2 weeks of searching.

Windows Drivers cannot view Blackberry as a mass storage device

Hello!
I had a hard time finding the right category to post this question to so pardon me if it has been misplaced.
I have a rather pressing issue with my Blackberry Curve 9300 for a few months now. I have scoured a number of fourms (including this one!) and discovered similar issues with other Blackberry curve owners. Unfortunately, none of their solutions seemed to solve my problem.
Here is the issue:
I have a computer that is running Windows 7 SP 1 (32-Bit) with the latest version of the Desktop Manager Software. Now, the Desktop Manager successfully communicates with my Blackberry. However, as others have expressed, my computer then detects the USB component of my Blackberry as a "RIM Mass Storage Device" and is unable to find the compatiable driver. As a result, I am unable to utilize the Mobile Modem or Media features of the Desktop Manager. Now this may sound like just any ohter RIM Mass Storage Device problem but I assure you that there is a twist!
I have tried multiple methods to resolve this problem:
Clean uninstall and re-install of the Desktop Manager Software
Downgrading to an older version of the Desktop Manager Software
Installing the corresponding RIM USB Drivers
Deleting the RIM Mass Storage Device from the Device Manager
Reseting my BlackBerry Curve
Windows Update (I installed Service Pack 1 long after I first noticed this problem)
Consulting the Solution Articles on the RIM and Windows Support websites for fixes
Now, I have another computer that operates on Windows XP Home Edition (SP3). It also has the latest version of the Desktop Manager installed. However, it can successfully communicate with my phone at all levels (Mobile Modem, etc.). When I investigated the Desktop Manager, I found that the phone was being viewed as a "RIM Blackberry SD USB Device," as it should. Thus, I know that my Media Card settings on my phone are configured properly.
I also noticed that the USB Device was utilizing disk.sys. My computer operating Windows 7 also has the disk.sys file, which is used successfully by my other USB devices. However, if I try to manually associate that driver with the RIM Mass Storage Device my computer objects, stating that the driver is not compatable with my device. So, I tried to apply another of other drivers that I was able to successfully associate my USB Flash Drives in the past (USBSTOR.sys,etc.) since the phone essentially must be viewed as a mass storage device by the computer. Unfortunately, it refuses to successfully associate itself with those drivers as well. But, based on my observations from my computer operating on Windows XP, I know that the computer needs to view my Blackberry as a Disk Drive in the Device Manager.
What makes this situation even more bizzarre is that when I restart my computer, I notice that right as the Windows 7 OS is loaded, my blackberry asks me if I would like for it to be viewed as a mass storage device, for media only, or simply charge. That is the general response I expect once the Desktop Manager is loading. However, a few moments later, the phone then announces that it is unable to charge in the USB port it is connected to.
I am curious if anyone else has had a similar problem with the acutal Windows 7 Drivers being unable to be associated with their Blackberry. Also, I am concerned if my disk.sys file is actually corrupted. I think I might also be relevant to mention that my computer had a number of problems detected other USB devices in the past but by deleting the system drivers I was able to have them communicate with the computer once more. Unfortunately, from what I understand, disk.sys is a critial file during the startup sequence of the Windows Operating System. Thus, I don't believe my previous methods will suffice nor if there is anyway to reinstall disk.sys since the computer was purchased with Windows 7 as its original operating system.
Thank you in advance for any advice!

Yes indeed
I usually try and stop this windows (7) update stuff because half my remote sensing software gives up every time - but yes indeed this time having just moved house there was a mistake and a load of ms **bleep** got installed and sadly when i thought to see if that was the route of the problem i discovered i had no restore point of any use
SO i suppose we could say this is all my fault really because I left ms into my computer again - aaaaaaaaaaaaaaargh

PC won't recognize BlackBerry as mass-storage device.

I have a Curve 8320 with a 4-Gb SanDisk micro SD card. Due to difficulties installing BlackBerry Media Sync, I'm trying to just manage my media (music, no photos or videos at the moment) simply by using my BlackBerry as a mass-storage device. I understand that when I connect the BlackBerry to the computer with the micro SD card in it, the BlackBerry is supposed to prompt me to enable mass-storage mode. However, this is not happening. I can't get the BlackBerry to appear as a mass-storage device in the Computer folder on my PC. I can tell the BlackBerry is indeed interfacing with the computer, for Desktop Manager is able to interact with it. I've gone into the Media Card option in Options and enabled media-card support and mass-storage mode and told the BlackBerry to auto-enable mass-storage mode when connected, and I've formatted the card with the BlackBerry as well, but still I've had no luck.

Hi and welcome to the forums!
A couple of places for you to visit: Blackberry 101 Tips & Tricks
Take a look at this kb article: Unable to view media card
If that is not the issue, you might also want to use DM WITHOUT Media Manager as it may be causing the conflict:
I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista, use the "Run As Administrator" option for everything.
1) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
2) Get a fresh download of the RIM DTM software:
Software Download for Blackberry Support
* Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
3) Install DTM to your PC
4) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Let us know how it goes!
Happy to have you here!
IrwinII
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Time Capsule vs. Other Mass Storage Device

I am a Mac newby seeking advice. I recently purchased the MBA below to replace my personal PC. My previous setup was a desktop with plenty of storage to handle my needs (including iTunes) and I backed up data directly to an external hard drive (I know pretty basic).
After purchasing the MBA, I realized I do not have enough internal hard drive space to store all of my music and my current external drive is too small for all the media and backup of the MBA. Also, the point of the MBA is to be mobile. Also, I would like my Sonos music system (with an application similar to iTunes) to be able to access the music library. Lastly, I have far to many songs purchase outside of iTunes to use iTunes Match. Therefore, I started seeking wireless alternatives to store my music and backup my MBA. Although an NAS would probably be ideal, I have found out through trial and error that the basic systems do not work with a MAC and the only ones with a prayer are the more expensive ones (i.e. Synology and QNAPS). Therefore, I have decided to pursue a more simplified approach.
My Internet and TV provider is CenturyLink. Their router is very basic with only 802.11g speed and without any USB ports. The following configuration has been suggested to my by some more experienced Apple users to provide wireless data access and backup.
Requesting CenturyLink provide me with a basic modem.
Purchasing an Airport Extreme (or similar wireless n router with a USB port).
Connecting the Airport Extreme (or other wireless router) to the basic modem.
Purchasing a Time Capsule (or other mass storage device).
Partitioning it using either the specific one for the Time Capsule (or Disk Utility for other mass storage devices) to provide one volume for my media and one for backup using Time Machine.
Moving the media from my old external drive (which is catalogued with folders for each artist, subfolders for each album and the songs in the subfolders) by connecting the old mass storage device and Time Machine to my MBA and using Finder to do this (see the questions below regarding this).
Moving/cataloging the media from the Time Capsule (or other mass storage device) by dragging it into the iTunes window.
Connecting the Time Capsule (or other mass storage device) to the USB port of the Airport Extreme (or other wireless router).
Setting up Time Machine to use the volume partitioned for backups.
Possibly having to move cataloging files from my iTunes, Music folder to the external drive and pointing iTunes to the Time Capsule (or other mass storage device) through Preferences, Advanced to access the music.
Overall, I am concerned with the total cost. I just spent a lot of money, not only purchasing the MBA, but also the iPad 3 and upgrading my cell phone to the iPhone 5 (I skipped the 4). It seems that by the time I purchase an Airport Extreme and a Time Capsule, I could also have just bought a NAS like the Synology 213 with 2 X 1TB drives, connect it to the existing wireless router via ethernet connections and have a more comprehensive solution. Based upon these instructions and cost concerns (and bad experience), I have several questions related to this.
Does this configuration and these instructions make sense, including those for moving and accessing my music files through iTunes (i.e. will it work)?
Are both the Airport Extreme and Time Capsule necessary to make this work easily or can I purchase alternatives to either or each and if so, what is recommended? If they are necessary, would you recommend doing this or buying one of the aforementioned NAS's to a Mac newby?
Given the file structure for my music on the old external mass storage drive, can I simply move the folders over with the subfolders containing the musice files in them or do I have to literally enter into each subfolder, select all and move them subfolder by subfolder (i.e. album by album)?
Am I missing something totally better and easier solution?
I would be massively grateful to anyone who can provide some good answers, advice and guidance. I am about to pull my hair out!!!!
Thanks,
WinoSkiBoy

They both said about the same thing except the Apple Store business tech said to buy an Airport Extreme and just attach a partitioned external third party HDD to it.
Except that is flakey for TM backup..
http://pondini.org/TM/Airport.html
And slow as the proverbial dog.. although I guess the dog is old.
And totally inadequate as a media store or server.
Apple's pricing is pretty cunning.. I really doubt you are going to find a cheaper unit to do both wireless and TM backups than the TC. And it is a perfectly good device to do that. It is good to have in the network. And Apple sure make their products work with other apple products.. so it does work better than other similar cost products.. although you miss a lot of features that Apple predecided for you.
But I don't think anyone has the ideal solution to your problem. Apple believe in cloud. And if you have fibre internet that will work really well.. forks out your money and apple will store your stuff. But for the real world most of us do not have internet connection even a fraction of speed required. And it can be another decade before we will. We need a box that is half way between a TC and media PC, a file store and a NAS. Will Apple make one.. ?? I don't think so.. They believe in cloud..
You can make the missing link one yourself. If you are so inclined.. A HP microserver running freeNAS can do TM backups and makes an excellent media store because it can do AFP. You can put a graphics card in it and plug it into your TV. You can use it with a airport extreme. But you will need a degree in Geek.. !! The synology is a preconfigured form of that.. No Geekdom required. Synology seems to have the upper hand.. this week.
Let me make a suggestion.. Figure out if you are going to jump into the Apple way of doing stuff.. which is basically itunes on computer as a server.. and the whole network.. working as part of this.. so any media is pushed from a store in itunes.. whether local or internet.. if you want to do it that way.. getting something other than the air to run itunes is well worth it. That is what a NAS cannot do.. it cannot be a media player.
Or you do hybrid.. ie you don't use put all your media into itunes, you use a bit of this and bit of something else.. As long as that can play files.. stored on NAS or even on the TC without the itunes requirement.. It won't be as pretty. But it isn't hard to get working.. as long as you accept this isn't going to be the perfect Apple solution.

PCI USB Card Does NOT Work With Mass Storage Devices

I have a StarTech PCI card with 6 USB 2.0 ports that I inserted in my 500 MHz (overclocked) B&W Power Mac G3. It works great for any USB device EXCEPT for any hard drive or DVD/CD-RW drive. I checked the system.log file for errors. Nothing shows up in System Profiler or Disk Utility, obviously. Here's what it consistently says:
Dec 16 23:33:28 Geoff-Myers-Power-Mac-G3 kernel[0]: USBF: 674.997 [0xf9c000] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 6 of hub @ location: 0x62000000)
Dec 16 23:33:33 Geoff-Myers-Power-Mac-G3 kernel[0]: USBF: 679.977 [0xf9c000] The IOUSBFamily was not able to enumerate a device.
I'm running the latest version of Mac OS X Tiger 10.4.3. What is wrong? StarTech doesn't have a driver, but nothing should be necessary. Is there a 3rd party USB Mass Storage Device driver that might work better than the Apple generic driver? PLEASE HELP ME! I cannot live with USB 1.1.

Some users have reported problems with certain brand cards and their controller chipsets, so trying a different card may resolve the problem. Keyspan and Macally are often mentioned as being more "Mac-friendly" than some other lessser-known brands or generic cards. Does the card have a mini-power port to supplement the power requirements? With USB 2.0, each port is on a separate bus, so a card with six ports should have one. To minimize the overall draw on the available power, I prefer to install USB cards with as few ports as are needed.

Can I use iCloud like a mass storage device - pc free

I am living on a boat and I am using my iPad w a camera connector kit. Can I back up photos that won't all fit on my iPads internal memory(16G), using iCloud like an external hard drive? I don't have a pc w me and don't want one.

With iCloud and photo stream your photos are automatically syced to the cloud, but the photos will only stay in the cloud for 30 days which is enough time by Apple's standards to download them from the cloud to a mac or pc so I guess the answer to your question would be no, you cant use iCloud as a mass storage device.

My ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

my ipod 4th generation wont show up on itunes or my compute, but there is a file for USB mass storage device in my device management with a yellow triangle next to it. how do i get it to sync? HELP!!!

Here:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
or
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Nomad Jukebox Zen Xtra as Mass Storage Device?

I found an old Nomad Jukebox in my closet and seeing as its pretty obsolete im wondering if there are any firmwares that will allow this to function as a plain usb dri've instead of only being able to sync with specific software.
http://ecx.images-amazon.com/images/I/4KTKWNZNDL.jpg

nosmokingbandit wrote:
Probably Windows 7 more than anything else, but the main reason i would like it to behave like a mass storage device is so i can plug it into my car stereo via usb and play music from it. Sure, i could use the auxillary plug, but i find it easier to navigate to a song using my headunit's controls than the Jukebox's.
Well since that is how you want to use it you could always remove the hardri've format it & use it in a portable hardri've enclosure.Your car stereo does it read an MTP device? What make & model is your car stereo? Do you have access to a XP/Service 2/WMP0 computer?

USB Ports - Mass Storage Devices - Unknown Device

Model: Satellite A135-S2276
OS: Vista
I recently tried plugging in my media card reader that I've had for several years now and has worked many dozens of times. Windows responded with an 'Unknown Device' response. I thought this was odd, so I changed and tried each USB port. To no avail the device wasn't recognized. I tried it in another computer and it worked fine.
I began to try two other mass storage devices that I know used to work, up until recently, on the laptop. Both now are 'Unknown Devices'. I now have a strong feeling that someting was wrong with windows vista. So I search around and find methods to force the driver (inf) cache to reset which should reload any corrupted drivers. Tried many methods, nothing worked, same results. I saw that Vista Service Pack 2 just came out, I installed that hoping that it would fix. Nope.
I gave up on it being a software issue after I did a fresh reinstall of the OS and with the base OS with no other software installed same results.
Is there a way to diagnose if the USB is malfunctioning from a hardware standpoint? Is it possible the USB, even thought windows recognizes it, is dead on the motherobard? If so, how do I get this fixed? Motherboard replacement?
Help!!

It sounds like it is working enough that it can recognize that soemthign is plugged into it.
You say you did a fresh install of Windows. Did you use the recovery disk or a retail Windows copy. If oyu didn't use the recovery disk then maybe you are missing a driver. Best woudl be to use the recovery disk. If a USB mouse doesn't work after that then the hardware has an issue. Assuming the BIOS is OK.
This signature left intentionally blank.

USB Mass Storage Device - ?

Shuffle shows up as a USB Mass Storage Device under the drive (USB Port) i plug it into.
It will not take an update or reformat.
Wondering if it is possible that the factory format could be erased and now the unit is just being recognized as a storage device and unable to be used in the manner it was originally intended for...MUSIC.?
What does it mean when you get a message "Media in Drive - Changed" ?
Fixed many other ipods in past but only one shuffle so far....now this one has me going...no clue what else i can do to it.
Any help would be appreciated.

i think it was trying to read the shuffle when i wanted to format and restore.
i never did get it to work.
no way of knowing now..i just got through tearing into this one to make one good shuffle out of the two i was working on.
all was good till i went to put the slide bar on/off switch back on....broke the switch again.
do you have a switch?
thanks

USB Mass Storage device problem

Hello, I cant use my USB mass storage device in my computer, it is a SanDisk ImageMate CF/SM unit, which works perfectly in every other computer I have tried it, but in this one it hangs while accessing the device, and in linux, it hangs while mounting it (the same thing).
I dont know what might the problem be but some other people have seen the same problem, perhaps someone here can help me.

Yeah, I though so, but first I wanted to know what might be causing this incompatibility, in the linux posts people have said that it is a nForce2 generic problem, perhaps a big nvidia bug? heh

USB Mass Storage Device won't Eject/Unmount

My brother bought a Sanyo ICR-B180NX digital voice recorder last year to use with his iBook. It was working very well up until about August of 2005. At that point, the recorder would mount on the desktop, and he could get all the files off (it records direct to MP3 format rather than WMV, so he can edit his files very easily), but when it came time to eject it, the device icon would disappear and then immediately re-appear on the desktop. The display on the voice recorder remained static at the "Connect" screen.
I believe this happened in conjunction with some sort of OS update, as it was a "sudden" thing. We can't quite recall what happened between the times it worked and the time it stopped working.
I have tried the device on a PC, and it works the way it should, so I don't believe there's anything wrong with it.
Now, I know the system requirements on the website say that you must have Windows, but a statement from a support company (we returned it to the place where we got it, and they sent it out for repairs, and it came back with a letter) states that the device does act as a generic Mass Storage device, and thus may work with most systems.
All my other USB storage devices (ie. SanDisk 12-in-1 card reader, SanDisk Cruzer Titanium 2GB, iPod Photo), and FireWire devices (ie. WiebeTech TrayDock Extreme) work fine and unmount fine.
Does anyone know of any changes to the way Mass Storage devices are ejected in the current iteration of the OS? I haven't had a chance to test the device under an older OS, but will soon.
Alternately, if anyone has any suggestions regarding replacements (not really looking forward to that, given this recorder cost almost $300CAD), let me know. We need a device that can plug in via USB and transfer files to his iBook which he can edit together (he's a newspaper reporter in training, and needs to edit the interviews to take out such things like dead air, etc).
Thanks!
Mike Ma.

Hi
+USB mass storage device. An error occurred during the installation of the device the data is invalid+
This typical error message appears if the installation of external USB devices failed.
Why? This is not easy to say
What you could do firstly is to clean your registry using the freeware software called CCleaner (Google for that).
Install it and clean your OS and the registry entries.
After cleaning access the device manager and remove all USB root hubs and all USB Host controllers from the device list and reboot the notebook.
New reboot should cause a new installation of USB drivers.
Finally try to connect and try to install your external USB devices again.

Mass Storage Driver Severe Crash - USB Mass Storage device useless

I am running the latest, updated version of OSX Leopard; Hardware Growler; and Parallels Desktop. Today, as I was doing a very resource-intensive task on Windows XP - via parallels - I plugged in my Samsung M610 to try to access the memory card. I then closed Windows XP, and noticed that my cpu was still registering at 100% output. Opening Activity Monitor and looking at the processes there, I saw that Mass Storage was taking 100.00 units of CPU output, and was not responding, I immediately clicked end process. Much to my dismay however, Activity Monitor then proceeded to lock up, so I forced it to quit, which caused finder to lock up in turn. Throughout this time, my cpu was still working overtime, so I decided to power the computer off. Upon rebooting and much "whew"-ing I tried to plug my Cell Phone in again; as usual Hardware Growler notified me of the connection and it's details, however, confusingly finder had no knowledge of any mass storage connection. After multiple connects and reconnects, testing all USB ports on my MBP (and being annoyed by the system telling me to properly find and eject hardware before removing it, which I suppose I should take as a good sign) my memory card remained invisible to finder. Hardware growler continues to perfectly recognize the device connection.
The most odd thing about this particular problem, is that other USB devices are recognized... at least one other Mass storage device is, but I have only one other device to test at the moment.... Any help would be greatly appreciated.

Check the following link and find the part of the text "Common resolutions for Code 10 error".
http://support.microsoft.com/kb/943104/en-us

Mass storage device and portable device ERROR code 31 41 HP PAVILION s5123w Desktop PC

I am using windows vista home premium 32 bit First time I pluged nikon camera into computer. Says installing device driver software but it does not install. Device manger under portable device digital still camera yellow question mark error code 31 under mass storage device error code 41. The device driver loads and installs on my daughters Laptop so ther is some thing wrong with my PC Every time I reboot computer windows need to intall driver software for your Microsoft WPD file system volume driver. Loacate and install driver software recomended says installing driver says successfully installed. I have to click Safely remove hardware usb mass stoage device multi flash reader usb device generic volume f I click stop says safe to remove I do not have a reader plugged in my computer. this happens every time I reboot> If you don't understand what I am talking about Let me know.
thanks Scott

Hey poochokid,
I'm sorry you're running into this issue. For the camera, if it's newer (made in the last 3 or 4 years) you may need to go to the Nikon website and find the camera software that is made for Vista. I could try to help you find that, if you could give me the model of camera you have.
For the Microsoft WPD file system volume driver issue take a look at this thread from another forum.
I hope this information helps! Let me know what the results are

RIM mass storage device

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