Ring Back Cost ?
I have looked everywhere to find out the cost of using BT ring back call facility will cost me.
Can anybody help me with what I thought would be a simple request ?
Solved!
Go to Solution.
paolol wrote:
I've just switched from Sky, and I keep finding these hidden costs.
I agree with the original poster, it is actually quite difficult to find the cost on the website.
And 41p (which is what I just paid)
Seriously?
Could I suggest that the true cost is probably more like 0.041p
A bit fed up.
(and as for call costs outside of package)
You aren't winning me over so far BT.
Is that why SKY are Charging 38.5p per ringback or £2.50 pm from Decemeber
toekneem
http://www.no2nuisancecalls.net
(EASBF)
Similar Messages
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Lync 2013 not hear ring back in mobile when call by number
Hi,
I have setup a Lync server 2013 standard Front end on windows server 2012 R2 and also installed update for Mobility service and enabled it. It seems everything works perfect but...
When I call by number in android phones and iphones, I do not hear ring back tone, although call is proceeded and if the calling person answer the call, everything will be fine. The strange thing is that if I call by name I hear ring back
tone.
This problem does not exist while using windows phone or desktop client.
Thanks, Amir.Early media refers to media (e.g., audio and video) that is exchanged before a particular session is accepted by the called user.
If the remote party does not generate it, then you will not hear it. As stated by Holger, the logs will have this information. Without the logs it is not possible to identify where the problem is. Your app might have received it and not played it or it was
never send.
Regards Herbert Zimbizi -
How do i set up a ring back?
HOw do i set up a ring back on an 3GS i phone?
If, by "ring back", you mean a song that someone hears when they call you instead of a ringing sound, you need to call your carrier as that is a carrier feature and independent of the device. If you mean something else, please give more details.
Best of luck. -
I want to purchase a ring back tone but....
When I go to purchase a ring back tone only, it is bundling it with a ring tone for a price of 4.98. How do I just get a ring back tone???
cwmom,
Ringback are always fun and certainly enhance the experience on your wireless device! What phone do you have? Which ringback tone are you interested in purchasing? Povided below is a link to our website with step by step direction that will walk you through this process http://bit.ly/LSl3gA.
Thank you,
GeorgeP_VZW
Follow us on Twitter @VZWSupport -
Caller doesn't hear a ring back if the call is ringing on agent phone
Hi team,
can anybody help me? Here in Germany there are a lot of customers that don't understand why the caller doesn't hear a ring back when the call is ringing on agent phone for instance with UCCX 8. I read some discussions here for that issue but the only solution for that should be to change the MOH on CUCM. This is not a very good solution when the call in queue is set to hold he will hear the ring back tone in the queue as well :-(
Has anybody another solution for that issue???
All the discussion I've read was for IPCC version 4 or so. Is there another solution for this issue in version 8.x
In one discussion I found the following solution:
Yes, To resolve this issue,Set up a Send H225 User Info Message service parameter for Cisco CallManager service in CallManager. Perform the following steps:
In Cisco CallManager Administration, select Service > Service Parameter.
Select the correct server from the drop-down list.
Set the service to Cisco CallManager.
In the Send H225 User Info Message field, under the Cluster Wide Parameters (Device - H323) section, select H225 Info for Ring Back.
Reset the H.323 voice gateway.
After completing this procedure, the caller hears ring back when the agent phone is ringing.
Does it realy work?
Need you help!
Thanks in advance.
TobiasHi Tobais
you right one of the solutions is to change the MOH to the ring back one
however there are two types of MOH that you need to select
use MOH is the music to be played while the call on hold/ in queue
use Network MOH which is the oneyou need to change to the ring back MOH source file so when the call get transferred to an agent ring back MOH will be played
these options under the CTI ports in UCCX
also you can search the forum here and there are many discussions about this topic
HTH
if helpful Rate -
I just bought a ring back tone today but when I go to manage it, the web page is blank. What do I do to get my tone to my phone??
We would love to help out today angeleyes3110. Are you attempting to access the webpage via your mobile device? In order to manage/activate your new ringback tone you will need to access the site via home computer. Please keep us posted if you continue to have issues, thanks!
MatthewS_VZW
Follow us on Twitter @VZWSUPPORT -
I need some HELP. I want to change my ring back tone from Christmas music but can't get it to do. FRUSTRATED!!
Thanks for your contribution, Ann154!
Don't worry, susus214, we're here to help change your ring back tone. Ann154, is correct. This can be done in My Verizon at vzw.com Once you sign in using your mobile number's credentials you can go to I Want To...> More Actions> Media> Manage Ringback Tones. I'm sure you'll find this information helpful. Have a good evening.
DaisyP_VZWSupport
Follow us on Twitter @VZWSupport -
Call cancelled while waiting 180 ring back
I have a cisco as5400 as voip gateway, when call coming in from PSTN T1, the gateway send invite to our sip server, the sip server send back 100 trying, but didn't send back 180 trying within about 10 seconds, the cisco send cancel to sip server to end the call, how can i change the cisco configuration to let wait cisco wait longer for the 180 ring back?
Hi, yes there are timers and retries that can be set, see below. However i'm not sure if that would fix it, check also you q.931 debugs, it is possible the disconnects comes from telco and not the gateway, 10 seconds while waiting 180 is not excessive.
sip-ua
timers ?
buffer-invite Time to buffer the INVITE while waiting for display info
connect Time to wait for confirmation a session connected
connection Connection related timers
disconnect Time to wait for confirmation a session disconnected
expires Time to wait for the expiration of an INVITE request
hold Time to wait during hold before disconnecting
info Time to wait before INFO retransmission
keepalive Options keepalive related timers
notify Time to wait before NOTIFY retransmission
prack Time to wait before starting PRACK retransmission
refer Time to wait before REFER retransmission
register Time to wait before REGISTER retransmission
rel1xx Time to wait before starting reliable 1xx retransmission
trying Time to wait for provisional response to INVITE
update Time to wait before starting UPDATE retransmission
retry ?
bye BYE retry value
cancel CANCEL retry value
info INFO retry value
invite INVITE retry value
keepalive KEEPALIVE retry value
notify NOTIFY retry value
prack PRACK retry value
refer REFER retry value
register REGISTER retry value
rel1xx Reliable 1xx response retry value
response Response Methods retry value
subscribe SUBSCRIBE retry value
update UPDATE retry value -
Take off the ring of the ring back
How do we make the ring back or call in progress no ring in the pstn calls. Just Silence. I am making a soft voice activity detection. And I would like just to have silence. onces someone says anything the soft activity detect kicks in and i pass the call. or can i put silence for busy or other sound. thanks
You can give it a try and see for yourself what will happen. You may also want to decrease the frequency value into something like:
1@-19,480@-19;*(2/4/1+2) then check if it will help. -
How do i install ring back tone on my i phone 5s
can some one help me get ring back tones on my i phone 5s
IF these were iTunes ring tones and you could not get them back, there was a back in the iOS 8 upgrade. This is restored in iOS 8.1.2. If you have not upgraded yet to 8.1.2 you should do that.
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No ringing back tone from PSTN (SIP trunk) via CUBE
Hello,
I have an issue about ringing back tone when I call from outside --> PSTN (SIP trunk) --> CUBE --> UCCX --> redirect call to extension. I hear IVR and can do DTMF. then press extension, no ringing back tone.
However when I call from PSTN (SIP trunk) --> CUBE --> DID (direct to IP Phone). I heard ringing back tone.
Call from inside to outside, I heard ringing back tone.
I connect cucm to cube by create H.323 gateway.
cucm 10.x
uccx 10.x
cube (cisco 2901) Version 15.2(4)M5
Please help
Thank youCan you try changing theg Service Parameter"Send H225 User Info Msg" parameter and set it to "Use ANN for ringback" and see if it helps pls?
Also make sure you have Annunciators registered and available in the MRGL assigned to H.323 Gateway.
It is clusterwide parameter and hence applies to all node in the cluster. -
PSTN Caller no ring back tone when IPPhone is CallForwarded
CallManager version 4.1(3)SR with 6608 T1 blade. IPPhone is call forwarded to an external PSTN number. PSTN caller dials IPPHone DID number, Phone is forwarded to external number via 6608 T1 PRI, PSTN user hears no ring back. User most of the time hangs up. Any help would be great.
Hi John,
You could try changing this setting on the Callmanager Gateway config page (after hours);
Setup non-ISDN Progress Indicator IE Enable
Default leaves this setting disabled (unchecked).
Enable this setting only if users are not receiving ringback tones on outbound calls.
When this setting is enabled, the Cisco CallManager sends Q.931 Setup messages out digital (that is, non-H.323) gateways with the Progress Indicator field set to non-ISDN.
This message notifies the destination device that the Cisco CallManager gateway is non-ISDN and that the destination device should play in-band ringback.
From this doc;
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed699.html#wp1311922
Hope this helps!
Rob
Please remember to rate helpful posts........... -
Md110 cisco 3845 no ring back tone
md110--(pri)--router3845a------router3845b--(fxo)--another pbx
md110 user call pbx user can hear ring back tone ,and everything is ok.
but when pbx user call md110 can not hear ringback tone!
3845 ios is c3845-spservicesk9-mz.124-12b
3845a:
dial-peer voice 111 voip
description for Test
destination-pattern 108....
session target ipv4:172.16.1.251
dial-peer voice 100 pots
destination-pattern 900....
direct-inward-dial
port 0/1/0:15
3845b:
dial-peer voice 1 voip
description for Test
destination-pattern 900....
session target ipv4:172.16.2.25
dial-peer voice 100 pots
destination-pattern 900....
port 0/1/0
anyone can help me?voice call send_alert
voice rtp send_recv
is added,
progress_id command is added too,
debug isdn q931 is ON.
*Nov 16 01:53:02.840: ISDN Se0/1/0:15 Q931: TX -> DISCONNECT pd = 8 callref = 0x00B2
Cause i = 0x8290 - Normal call clearing
*Nov 16 01:53:02.892: ISDN Se0/1/0:15 Q931: RX <- RELEASE pd = 8 callref = 0x80B2
Cause i = 0x8090 - Normal call clearing
*Nov 16 01:53:02.892: ISDN Se0/1/0:15 Q931: TX -> RELEASE_COMP pd = 8 callref = 0x00B2
*Nov 16 01:53:56.740: ISDN Se0/1/1:15 Q931: RX <- SETUP pd = 8 callref = 0x00DD
Bearer Capability i = 0x8090A3
Standard = CCITT
Transfer Capability = Speech
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18385
Preferred, Channel 5
Progress Ind i = 0x8083 - Origination address is non-ISDN
Calling Party Number i = 0x0181, '2331'
Plan:ISDN, Type:Unknown
Called Party Number i = 0x81, '1'
Plan:ISDN, Type:Unknown
User-User i = 0x00FE, 'U', 0x0100, 'Y', 0x0100, '1', 0x0100B10C060981, '2331'
*Nov 16 01:53:56.740: ISDN Se0/1/1:15 Q931: TX -> SETUP_ACK pd = 8 callref = 0x80DD
Channel ID i = 0xA98385
Exclusive, Channel 5
*Nov 16 01:53:56.888: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '0'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.056: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '8'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.224: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '2'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.400: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '9'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.564: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '0'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.732: ISDN Se0/1/1:15 Q931: RX <- INFORMATION pd = 8 callref = 0x00DD
Called Party Number i = 0x81, '3'
Plan:ISDN, Type:Unknown
*Nov 16 01:53:57.744: ISDN Se0/1/1:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x80DD
*Nov 16 01:54:00.156: ISDN Se0/1/1:15 Q931: TX -> ALERTING pd = 8 callref = 0x80DD
Progress Ind i = 0x8188 - In-band info or appropriate now available
*Nov 16 01:54:00.160: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:00.160: ISDN Se0/1/1:15 Q931: TX -> CONNECT pd = 8 callref = 0x80DD
Progress Ind i = 0x8182 - Destination address is non-ISDN
*Nov 16 01:54:00.248: ISDN Se0/1/1:15 Q931: RX <- CONNECT_ACK pd = 8 callref = 0x00DD
*Nov 16 01:54:05.988: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/1/1:4, changed state to up
*Nov 16 01:54:06.160: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.120: ISDN Se0/1/1:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x00DD
Cause i = 0x8090 - Normal call clearing
User-User i = 0x00FEB1110180
*Nov 16 01:54:12.120: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.120: ISDN Se0/1/1:15 Q931: TX -> RELEASE pd = 8 callref = 0x80DD
*Nov 16 01:54:12.156: ISDN Se0/1/1:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x00DD
*Nov 16 01:54:12.156: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.156: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to 2331 N/A
*Nov 16 01:54:12.156: %ISDN-6-DISCONNECT: Interface Serial0/1/1:4 disconnected from 2331 , call lasted 11 seconds
*Nov 16 01:54:18.156: %ISDN-6-CONNECT: Interface Serial0/1/1:4 is now connected to N/A N/A -
No Ring Back Tone after receiving 180/183(SDP) wo RTP
Hi,
I would like to ask how CUCM decides about which Ring Back Tone (Remote/Local/nothing) should be played?
There is a problem wisth 180/183 Message with SDP but without RTP. When CUCM receives that message, no Ring Back Tone is played. (CUCM 8.6 was used)
What's more:
1. When Ipphone receives 183(SDP) - remote device is sending RTP stream and later ipphone receives 180 (no SDP) -> Ipphone does not switch to play local RBT.
2. But when Ipphone receives 180(no SDP) and later Ipphone receives 183 (SDP) with RTP -> IPphone switches to play remote RBT.
Thanks for any help.
MartaWhat is the PBX? Check if the PBX and version is on the Microsoft Interoperability Program (Supported or Qualified): http://technet.microsoft.com/en-us/office/dn788945 If listed,
there should be configuration notes or a deployment document.
If not listed, you might need to deploy a gateway between Lync and the PBX to resolve any interop issues.
Please mark posts as answers/helpful if it answers your question.
Blog
Lync Validator - Used to assist in the validation and documentation of Lync Server 2013. -
Hi all,
Have a good day,
i just have a problem in ring back tone when i call UCCX CTI extension (which redirect call to MOH ) from mobile.
while there is ring back tone when i call MOH group from mobile
Thanks,Problem solved..
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