Ringback not working when call is offered

When a call is offered to an agent the caller hears dead silence on their end. I have the Call Control Group configured to use the correct MOH source. I have verified that the file will work by changing my MOH for my device to it and it plays. I have also changed all of the CTI ports to use this file for MOH and restarted the CUCM IP Media Voice Streaming Service still without any luck. Anyone know of something I am missing? I am running CUCM 9.1.2 and UCCX 9.0.2

One common cause of silent MoH is multicast not working. CUCM sends SDP with a multicast address (because the audio source, moh server, and mrg all are set to allow it) but either the router doesn't have multicast enabled or the group isn't being propegated from CUCM to the router.
Turn off multicast on those three places, reset the moh server, and see if you get audio. If you do, you may still want to fix multicast and turn it back on since it provides far better scale.
Please remember to rate helpful responses and identify helpful or correct answers.

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1.call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.

Hi. please solve my problem.
.call information such as call waiting,call forwarding, call holding is not working when caller the call me or im wait for my call i cant see any title by iphon , and also holding is the same.2. there is not any option for call baring.3.playback music is not hearing by second partner during the call.4.i cant select ringing ton from saving tons.
thank you in advance.

Hi Ersin,
Exception 1 would seem to be FORMATTING_ERROR, which suggests something in the design of the Smartform. However, that doesn't fit with the form being generated from a report, but only erroring when called from a function module. I can think of no reason why the different calling method would be a factor.
When FORMATTING_ERROR is raise it should also set a message ID and number, are you able to determine what they are?
Regards,
Nick

Web service not working when called remotely

Hi there!
I built a simple web service to generate a sequence number to be cosumed by PDF forms.
It works perfecly when I run PDFs on my machine, using localhost, etc.
Whem deployed on the client's servers it does not work. The only difference is the client is running LiveCycle on Linux over their inhouse corporate network.
When the web service is added to forms in LC Designer, the ws structure is built correctly and if called from a web browser the XML response is ok too.
I've checked LiveCycle log file - there's nothing there, the ws is not even being called.
Where should I look for error messages or other resources to aid me in identifying the problem?
Thank you very much for any hints!
Marcos

Hi there!
I built a simple web service to generate a sequence number to be cosumed by PDF forms.
It works perfecly when I run PDFs on my machine, using localhost, etc.
Whem deployed on the client's servers it does not work. The only difference is the client is running LiveCycle on Linux over their inhouse corporate network.
When the web service is added to forms in LC Designer, the ws structure is built correctly and if called from a web browser the XML response is ok too.
I've checked LiveCycle log file - there's nothing there, the ws is not even being called.
Where should I look for error messages or other resources to aid me in identifying the problem?
Thank you very much for any hints!
Marcos

HR_INFOTYPE_OPERATION not working when called from Dynamic action

Hi ,
       Senario : I would like to execute a form from dynamic action which
creates a record in 0015 (Additional payment IT) .
       I have writen the code as shown below am using FM HR_INFOTYPE_OPERATION
. When i execute the program from se38 it is creating a record, however it is
not created when it is called from dynamic action..when i debugged the code in
inside the FM HR_INFOTYPE_OPERATION there is a FM HR_MAINTAIN_MASTERDATA where
they are using call dialog (statement) and
sy-oncom = 'N'   when called from Dynamic action and
sy-oncom = 'S'   when called executed directly.
I tried to change the sy-oncom to S while run from Dynamic action it created
the record.
So Can anyone explain me abt sy-oncom and how can i resolve the issue..
code..
REPORT ZHRPYENH01 .
perFORM TERMIATION_9000.
INCLUDE DBPNPMAC.
      FORM Termiation_9000                                          *
FORM TERMIATION_9000.
INFOTYPES : 0015.
*data : i .
*i ='c'.
*break-point.
*message i000(000) with i.
TABLES : PRELP.
DATA : P9000 TYPE PA9000." with header line.
DATA : P0000 TYPE STANDARD TABLE OF P0000 WITH HEADER LINE.
DATA : P0015 TYPE STANDARD TABLE OF P0015 WITH HEADER LINE.
DATA : HIRE_DATE LIKE SY-DATUM,
         TERM_DATE LIKE SY-DATUM.
DATA : MOLGA LIKE T500L-MOLGA VALUE '25',
         SEQNR LIKE PC261-SEQNR.
DATA : RGDIR TYPE STANDARD TABLE OF PC261 WITH HEADER LINE.
DATA : ACTUAL_PERIOD LIKE PA9000-RETENTION.
DATA : PNP-SW-FOUND TYPE SY-SUBRC ,
         PNP-SY-TABIX TYPE SY-TABIX.
DATA : TER_PERNR LIKE PA0001-PERNR.
DATA : REF_PERNR LIKE PA0001-PERNR.
data : key type BAPIPAKEY.
data : payed_amount type p0015-BETRG.
data : future_payment_amount type p0015-BETRG.
data : p0002 like pa0002.
types : begin of t_deduction ,
          deducation_date like p0015-begda,
          future_payment_amount type p0015-BETRG.
types : end of t_deduction.
data : future_deduction type standard table of t_deduction with
*header line.
data : future_deduction type t_deduction .
data : RETURN type BAPIRETURN1.
*data : deduction_p0015 like standard table of p0015 with header line.
data : deduction_p0015 like p0015 .
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx
****Prepare 0015 data for deduction
*deduction for payed amount
clear deduction_p0015.
*refresh deduction_p0015.
deduction_p0015-pernr = REF_PERNR.
*deduction_p0015-pernr = TER_PERNR.
deduction_p0015-lgart = 'M120'.
deduction_p0015-begda = sy-datum + 1 .
deduction_p0015-endda = sy-datum + 1 .
deduction_p0015-BETRG = payed_amount.
deduction_p0015-WAERS = 'SGD'.
deduction_p0015-ZUORD = TER_PERNR.
*append deduction_p0015.
**deduction for future payment amount
*loop at future_deduction.
*clear deduction_p0015.
*deduction_p0015-pernr = REF_PERNR.
**deduction_p0015-pernr = TER_PERNR.
*deduction_p0015-lgart = 'M120'.
*deduction_p0015-begda = FUTURE_DEDUCTION-DEDUCATION_DATE.
*deduction_p0015-endda = FUTURE_DEDUCTION-DEDUCATION_DATE.
*deduction_p0015-BETRG = future_deduction-future_payment_amount.
*deduction_p0015-WAERS = 'SGD'.
*deduction_p0015-ZUORD = TER_PERNR.
*append deduction_p0015.
*endloop.
Create a deduction wage type in 0015 for the employee
break-point.
CLEAR RETURN.
CALL FUNCTION 'BAPI_EMPLOYEET_ENQUEUE'
EXPORTING
    NUMBER              = REF_PERNR
    VALIDITYBEGIN       = '18000101'
IMPORTING
   RETURN              = return
if not return is initial.
message E000(000) with
'Referred Employee could not be locked for referal payment deducation,
please try after some time'.
endif.
CALL FUNCTION 'HR_INFOTYPE_OPERATION'
EXPORTING
    INFTY                  = '0015'
    NUMBER                 = REF_PERNR
   SUBTYPE                = 'M120'
OBJECTID               =
LOCKINDICATOR          =
   VALIDITYEND            = SY-DATUM
   VALIDITYBEGIN          = SY-DATUM
RECORDNUMBER           =
    RECORD                 = deduction_p0015
    OPERATION              = 'COPY'
TCLAS                  = 'A'
   DIALOG_MODE            = '2'
NOCOMMIT               =
VIEW_IDENTIFIER        =
SECONDARY_RECORD       =
IMPORTING
   RETURN                 = return
   KEY                    = key
break-point.
COMMIT WORK.
if not return is initial.
*return-TYPE
*ID
*NUMBER
*MESSAGE
message I000(000) with return-MESSAGE.
endif.
CALL FUNCTION 'BAPI_EMPLOYEET_DEQUEUE'
EXPORTING
    NUMBER              = REF_PERNR
    VALIDITYBEGIN       = '18000101'
IMPORTING
   RETURN              = return
xxxxxxxxxxxxxxxxxxxx
xxxxxxxxxxxxxxxxx
Thanks and regards
-Senthil Bala
Message was edited by: senthil bala

Hi Senthil
Why at all U want a subroutine to create a record in IT0015 through Dynamic action.There are some standard codes available to update infotypes.
Let me give U an example
14     9CON     BETRG     4     2     I     INS,0015 This will create a record in IT0015 when IT0014 is updated with Wagetype 9CON
14     9CON     BETRG     4     3     W     P0015-LGART='5400' Set wagetype for IT0015(Here U can use a subroutine call to set the wagetype)
14     9CON     BETRG     4     4     W     P0015-BETRG=P0014-BETRG set amount for IT0015(Here U can use a subroutine call to get the amount)
14     9CON     BETRG     4     5     W     P0015-BEGDA=P0014-ENDDA set the dates(Here U can use a subroutine call to set the dates)
Hope this will help U.
Please award points if helpful

Timeout not working when calling stored procedure

Hi,
We have a Win32 application connected to ORACLE using ODBC API.
A stored procedure (doing INSERT into 3 tables) is called via
SQLPrepare and SQLExecute("{CALL SP(IN param...) ...}"), but
Oracle never time out the statement.
There are 2 types of modified timeouts:
SQL_ATTR_QUERY_TIMEOUT = 20
SQL_ATTR_CONNECTION_TIMEOUT = 60
Even if I set LockTimeOut parameter in ORAODBC.ini file, it
still doesn't work.
I tried with SQLExecDirect("INSERT...") and it works fine.
- Does time out works with oracle Stored Procedure ?
- If not, how can I avoid application hangs when calling
SQLExecute ?
- I use "lock table MY_TABLE in exclusive mode" to simulate
query timing out. Is the better way to do this ?
Please, any help would be GREATLY appreciated :-)
Thanks.
-Dario Efine
[email protected]
Infos:
- Application running on WinNT4 SP6a,
- Oracle ODBC for Oracle 8.01.76.00,
- Stored procedure has 10 IN parameters, it also uses 2 inner
small functions.

HiTopp wrote:
I get a "Login Failed for user _____" error if I attempt to use incorrect credentials.
That message is very likely coming from the database. To be sure, turn debugging on in the ColdFusion Administrator. Also check out the logs. We have to narrow this down, otherwise we could end up running circles.
If the attribute pairs [username="valid_name", password="valid_password"] and [username="", password=""] work, but [username="valid_name", password="invalid_password"] fails, then the cause of the problem is most probably your code, and how it connects to the database(s). Could you show us all (or at least more) of the code?
My first suggestion to you was to omit the line variables.storedProcService.clear();. Invoking clear() only makes sense when it occurs after addProcResults() or addParam(). Did you omit the line? What was the effect, with and without credentials?
Could you please describe your infrastructure a bit more. From what I understand, there are at least 2 servers, S1 and S2. Let's say, ColdFusion is installed on S1. I am assuming from what has gone before that SQL Server, which runs the stored procedure, is on the second server S2.
Go to the 'Client Variables' page in the ColdFusion Administrator. Verify that ColdFusion is indeed configured to use a database for client storage. What is the name of the datasource used as client store? Now, proceed to the datasource page and check out the settings for the client datasource. To which machine/database server does this datasource point?
Jot down the server settings and credentials of the other datasources configured in the Administrator. To which machine/database server do these datasources point?

Managed Attachments - I/PM is not working when called from EBS

Hi.
When we click on "Managed Attachments" I/PM login screen should be populated. It was working fine before... Today, it is not working as expected. The following exception is coming in I/PM console logs...
*<Dec 18, 2011 5:00:23 PM GMT+04:00> <Error> <oracle.wsm.policymanager.bean.util.PolicySetBuilder> <BEA-000000> <The policy referenced by URI "oracle/wss_username_token_ service_policy" could not be retrieved since Policy Manager is not deployed. oracle.wsm.policymanager.PolicyManagerException: WSM-02054 : Failure in looking up EJB component DocumentManager#oracle.wsm.policymanager.bean.ejb.IRemoteDocumentManager.*
Caused By: javax.naming.NameNotFoundException: While trying to lookup 'DocumentManager#oracle.wsm.policymanager.bean.ejb.IRemoteDocumentManager' didn't find subcontext 'DocumentManager#oracle'. Resolved ''; remaining name 'DocumentManager#oracle/wsm/policymanager/bean/ejb/IRemoteDocumentManager'
I think its the problem with Security Providers... We are using the default only... not using any LDAP etc... when we check in Enterprise Manager it is showing the store type as FILE for "Policy Store", "Credential Store", and "Key Store"....
The same exception is coming when we test the webservices under Imaging deployment in Weblogic Console...
Not sure how to crack it...
Anybody please help!!

The issue has been resolved by configuring Oracle Web Service Manager security policy as per the doucment 1332250.1
Oracle Web Services Manager (OWSM) is necessary for applying WS-Security headers to UCM web services. The WebLogic domain that UCM/IPM runs in must have OWSM installed in order for this to work. OWSM can be selected upon domain creation, or added to a domain by extending the domain.

Open Form not working when called from When-Mouse-Click

In our application to navigate to other forms we have created a feature where user selects the Forms from a LOV, the form id is returned to the text item and user needs to click the text item.....In the text item the Open form command is given
This is not working
The form builder throws an error
Frm 92100 Connection interupted
what could be the reason

Code written in When-Mouse-click
for item :boo_toolblk.nbt_nxtscr which contains the form id
DECLARE
p_name_id PARAMLIST;
lv_param_name VARCHAR2(8):= :boo_toolblk.nbt_nxtscr;
lf_next_form_id FORMMODULE;
BEGIN
Clear_Item;
/*Create a parameter list named 'TEMPLT_PARAM'. First
** make sure the list does not already exist, then
** attempt to create a new list*/
IF not Id_Null(Get_Parameter_List('TEMPLT_PARAM'))/*Returns a BOOLEAN value if the object ID is available*/
THEN Destroy_Parameter_List('TEMPLT_PARAM');
END IF;
p_name_id:= Create_Parameter_List('TEMPLT_PARAM');
/*Add a value parameter to an existing Parameter
** List */
Add_Parameter(p_name_id,'templt_nxtscr',TEXT_PARAMETER,lv_param_name);
Go_Block(Get_Form_Property(:system.current_form,FIRST_NAVIGATION_BLOCK));
lf_next_form_id := FIND_FORM(lv_param_name);
:PARAMETER.next_form := lv_param_name;
IF lf_next_form_id.id is not null
THEN
Close_form(lf_next_form_id);
END IF;
Add_parameter(p_name_id,'previous_form',TEXT_PARAMETER,:SYSTEM.CURRENT_FORM);
/* opens another form*/
Open_Form(lv_param_name,ACTIVATE,NO_SESSION,SHARE_LIBRARY_DATA,p_name_id);
EXCEPTION
WHEN FORM_TRIGGER_FAILURE
THEN RAISE FORM_TRIGGER_FAILURE;
WHEN OTHERS
THEN RAISE FORM_TRIGGER_FAILURE;
END;
Error :-
Frm-92100 : Your Connection to the Server was Interrupted
This may be the result of a networn error or a failure on the server.
You will need to re-establish

PresentModalViewController not working when called in MPMoviePlayerControll

presentModalViewController not working.
First, I play the video using MPMoviePlayerController.play. And I have added a button as its sub view(as the MoviePlayer sample in apple).
Seconde, I called the button to show another view by using [sel presentModalViewController:xxController:YES]; But it doesn't work it gives me nothing. Can anybody give me some ideas about it? Thanks. Kevin.

RainApple wrote:
the current view is not the xxxController.view but the MPMoviePlayerController.view(maybe). Does that cause the problem?
I would have answered yes a few hours ago, but I've since learned the problem is more basic than that. After reading over the docs, it started to look like MPMPC isn't simply adding a view to the current hierarchy; it's making a new window. A search on +MPMoviePlayerController window+ found confirmation: [http://amromousa.com/2009/03/22/overlay-uiview-on-mpmovieplayercontroller>.
Based on the code shown in that article, it's possible something like this might work for 2.x:
[[[UIApplication sharedApplication] keyWindow] presentModalViewController:newVC animated:YES];
Another try might be to first add a transparent view to the window, then call presentMVC from the transparent view's controller. It's possible that might work better in case presentMVC thinks there's something kinky about the movie window.
Either way, as discussed in the article, there's a little more to this than just overlaying the window, including special problems with 3.0. It's clear the movie controller wasn't intended to be covered, so I wouldn't go down that path without a good reason.
- Ray

Caller ID does not work when calling from Jabber

We have the following results when doing calls within the company:
Desk Phone A (4567-X-Smith): 7801234567
Desk Phone B (4568-Y-Miller): 7801234568
Main Company Line: 7801230000
All desk phones have the following type of configuration:
Under the phone -> Line[1] -> Line1 on Device <MAC>
Display (Internal Caller ID): 4567-X-Smith
ASCII Display (Internal Caller ID): Our Company Name
Line Text Label: 780-123-4567
ASCII Line Text Label: 780-123-4567
External Phone Number Mask: 7801230000
Desk Phone A calls Desk Phone B
- caller ID shows up properly on Desk Phone B as 4567-X-Smith
User at Desk Phone A makes the call through the Jabber client to Desk Phone B
- caller ID shows up as 7801230000
This last situation is the problem since we want all internal calls whether they're form the desk phone or Jabber to show the proper caller ID. However, we want the generic main company line (7801230000) to show up to anybody outside the company. What is set incorrectly? Why does Jabber take over the line but not keep the same caller ID settings? Does jabber work as if it's doing an external call?
Thanks in advance,
Kris

Interesting... I just 4-digit dialed 8182 (typed in the Search field at the top of the jabber window) and my proper caller ID showed up...
Next I tried 10 digit dial 7804988182 through jabber and it showed 7804988100 (our external calling mask). I also just noiced that it very briefly flashes 97804988182 so that seems to indicate it's trying to dial through the PSTN...
Oddly enough, if I 10 digit dial through my desk phone, it shows the proper caller ID.

Vision Builder 2010 Active time not working when calling Vision inspection from testand 2010

I have an issue where I am timing a flashing light using the active time variable, when I run the inspection from the inspection view everything works, however when I run it from the configuration view or by calling it through teststand 2010 with the Vision Vi's the Active Time never changes from 0.00000.
I do not need precides timings so I am NOT worried about the +/- 20ms from the windows system clock.

Hi Ryan,
Can you read any of the other variables using the Get Inspection statistics VI? Is it only the Active Timer that doesn't change?
Cole R.
National Instruments
Applications Engineer

SOFM: Dsiplay method is not working when called from ABAP Webdynpro

Hi All,
I want to open an attachment from ABAP Webdynpro.
I have approached in this fashion:
1) Get the attachments as SOFM object key
2) On Click of a link on Webdynpro, I am calling a function module within which I am creating an instance of the SOFM object
3) Then I am calling the DISPLAY method
It is not opening.
But, if it opens when I driectly execute the function module. It open when I directly test the business object.
Any Idea ?
Thanks & Regards,
Deb

Display Method uses the Dialogue Module, You should not access such methods in web dynpro which are SAPGUI specific.
Web Dynpro Applications are run in Browser environment which cannot understand Dialog, it can understand only HTML.
Read the attachments and get the content and use FileDownload UI element to show it to user.
Abhi

Flash builder + Zend amf | Insertion function not working when called second time

I'm using standart createOrders function which is autogenerated by Flash Builder 4.6. It works brilliantly when used once. Here is code:
protected function okButton_clickHandler():void
                var orders2:Orders = new Orders();
                //setting values
                createOrdersResult.token = ordersService.createOrders(orders2);
                ordersService.commit();
When same button is clicked second time and consequently okButton_clickHandler launched, data is not inserted to database. I added result handler with trace("saved"); and what I saw was that "saved" was written on first click, but not second.
Also I used Charles to see whether request is being sent second time. And no it is not.
Just tried to generate auto generate form. Only had to add commit(); because else request is not sent. And here is save problem — request is sent only on first button click.
So all in all problem is in fact that ordersService.createOrders(orders2); works only once. Because if i try
createOrdersResult.token = ordersService.createOrders(orders2);
                ordersService.commit();
                createOrdersResult.token = ordersService.createOrders(orders2);
                ordersService.commit();
OR
            createOrdersResult.token = ordersService.createOrders(orders2);
            createOrdersResult.token = ordersService.createOrders(orders2);
            ordersService.commit();
there is only one row added to database. Any ideas?

Think you can find the problem in your php / whatever -backend. Generated code does'nt much know about autoincrement table ids.
So for the example tabel orders:
orderID int(10) auto_increment
orderName varchar(255)
...generated php for createOrders looks like:
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mysqli_stmt_bind_param($stmt, 'is', $item->orderID, $item->orderName);
So if you dont give the right orderID, the second insert will fail.
Delete the autoincrement parts and code will work:
$stmt = mysqli_prepare($this->connection, "INSERT INTO $this->tablename (orderID, orderName) VALUES (?, ?)");
mysqli_stmt_bind_param($stmt, 'is', $item->orderID, $item->orderName);

I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.

I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.

I have recently upgraded to iPhone 5 from 4, call line identity doesn't work when call other iPhones. It works when calling any other brand of cell phone. Network carrier assures me problem is not on there side. Any assistance will be appreciated.

Breadcrumb in BSP is not working when application is called inside Portal.

Dear All,
            We have implemented SAP Learning Solution by integrating it with SAP EP 7.0.
We called the BSP Application HCM_LEARNING inside portal using BSP iView template.
The problem we are facing is, the breadcrumbs in the BSP application "HCM_LEARNING" is working fine when it is called as a standalone application. But the same is not working when it is called inside portal framework page.
Enterprise Portal breadcrumbs are working fine.
How could we resolve this.?
Regards,
Eben Joyson.

this is the radio button
<af:selectOneRadio value="#{bindings.Gender1.inputValue}"
                                                 label="#{bindings.Gender1.label}"
                                                 required="#{bindings.Gender1.hints.mandatory}"
                                                 shortDesc="#{bindings.Gender1.hints.tooltip}"
                                                 id="sor5">
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          </af:selectOneRadio>
i use this sample
http://download.oracle.com/otn_hosted_doc/jdeveloper/11gdemos/ADF_Insider_Essentials/ADF_Insider_Essential_YesNoRadio/ADF_Insider_Essential_YesNoRadio.html

Siri does not work when used for calling a contact function

Siri does not work when used for calling a contact function

Very strange, try to turn off/on your iPhone. Or make a reset (home+power button)...
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Ringback not working when call is offered

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