Ringback tone problem

I m having a problem putting a ringback tone on my new 4s iPhone. Can anyone help

I love ringback tones! Whomever invented it was a genius.
In addition to what Adam E. says, you can go to ringback tones frequently asked questions.
I think #17 will help you set the ringback tones for you.
Again, if we haven't answered your question, tell us what you need help with and we can provide additional information.
Thanks!
Tamara H.
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Similar Messages

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    Any idea what might cause this?
    Also, a couple of other minor problems reagrding the SPA232D + SPA302D combo:
    - The SPA232 will not automatically register to the SIP service after a reset or power cycle, and makes no attempt to reconnect after the intial failure. It will register immediately, however, if the voice component is restarted after a config change in the http GUI. I have set network delay to 0, but noticed no difference.
    - The SPA232 (or SPA302) seems to ignore most regional settings. Changes to tone frrequencies and cadences in the config make no difference to the tones heard through the SPA302. Do these need to somehow be resynced with the handset?
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    the ringback tones entered into the regional settings of either device. Calling other phones and other numbers (outside my SIP account) result in ringback tones that are correct for our region. I did a very quick syslog capture with wireshark and I see a 100->183->200 SIP sequence on these calls, whereas other calls seem to show a 100->180->200 sequence. I didn't see any 182s. Not sure if that is important.
    It IS important. The 180 code is "generate ringback tone locally" command. The callers phone will create ringback tone according it's (regional) configuration. The 183 code is "I will sent you ringback tone as audio" - so local phone generate no tone, just play what it come via audio channel from called device or target exchange to it.
    So you need to check configuration of exchange that connect call from SPA232D to SPA525 (e.g. call with broken ringback tone).

  • Ringback Tones Times Limitation Problem (poor web design)

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    This is a user forum.  You can submit feedback directly to Apple at http://www.apple.com/feedback/itunesapp.html .

  • An error message everytime I try to buy a ringback tone

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  • Default Ringback Tone Won't Delete!

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    Thanks.

    For anyone else having this problem...
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  • Ringback tone playing something NOT on my list

    My husband and I've had ringback tones on our phones for a couple years now.  I've never had a problem buying them and managing them online for both lines.  This morning, both of our phones have started playing "You Are So Beautiful" as the ringback.  I've never bought this for either line and when I go online, it's still showing the correct song that we had on there before, but that's not what's playing.  I even tried buyting 2 new tones and changing them, still the same song.  Anyone know what could be going on? 

    Thanks rreihart!!!  Good to know it's not just us.  I wish they would put something on their website when things like this happen so the problem is easily solved just by going to their website.  It's funny because my husband works nights and he called me at 6am this morning and asked what in the hell I had put on his phone.  I didn't understand what he was saying.  Then he told me to hang up and call him back.  I told him I hadn't done anything.  He wasn't mad or anything, just didn't understand why that dumb song was playing on his phone.  One of the guys he works with had told him about it when he called him last night.  Then I tested mine and got the same thing.  I figured it was a Verizon issue, but was surprised that nothing was showing up on a search.

  • Ringback tones volume

    Even if someone can turn down their volume, they've already been assaulted by the sound.  I've gotten so many complaints since turning this on, I just canceled the ringback tone service.  Obviously this is a problem with over 2,000 inquiries, think it might be time to find a solution Verizon?
    >> Branched from an earlier discussion <<
    Message was edited by: Verizon Moderator

    Just bought my first ringback tone. Called my phone from another phone and it sounds like crap. It is way too loud. I'm seriously regretting signing up for this service since it seems there is no way to adjust the volume. It should not be left to the caller to adjust the volume; this should be something the purchaser can control. Very disappointed.

  • Ringback tones will not play

    I have purchased new ringback tones since my others have expired but they will not play.  I am using a Samsung Galaxy S4 and have never had a problem in the past with the ringback tones.  I have it set up on a jukebox, which is set as my default.  It's pretty frustrating that I have bought these tones but I am not able to use them.  Any suggestions?

    Are you on a shared plan?  Did you  log in to My Verizon using your own unique phone number and pasword?  Each line on an account needs to have it's own separate login and password on My Verizon to purchase ringtones, ringbacks, and other  services that will be used on that specific line.

  • Ringback tone question

    My husbands Iphone is the main phone on our account and mine is the add a line iphone, I keep trying to get ringback tones on my phone and they only go onto his phone. Is this a problem or can somebody help, am I doing something wrong?

    You have to sign out of your husband's MyVerizon account for his line. Then clear the browser cookies and history. At that point you will REGISTER your line for its own MyVerizon account. Once registered you can purchase ringback tones for YOUR line and not his.

  • I have paid for ringback tones, renewed license and paid fee, and now none of them are in my media anymore. iPhone 5c.

    I have paid to use a number of ringback tones and they were working fine. I had to call my phone to find it earlier today and got the Verizon standard ringback tone, which prompted me to check my media settings and none of the ringback tones I paid for, and renewed the license for by paying the fee again a couple of months ago, are listed. I have an iPhone 5c. I don't know when they disappeared as I never call myself. How do I find them again?

    I am unable to view my bill (that's another problem - my husband can't view it either and it isn't going to his email account or phone). Although I appear to be listed as an account manager, when I go to view my bill, it says I am only an account member and won't let me see it. My husband is the account owner, but he isn't listed as such. We take advantage of his employee discount through his employer, but we need to start getting a copy of our bill again in the mail. Neither of us know how the preferences were changed or why we stopped receiving a paper copy in the first place. And once I noticed my ringback tones had disappeared, I had no way to check the status of that either. Thanks for your reply. I look forward to your help with all of this. My ringback tones don't show up anywhere online. I know at one time you couldn't use them with the iPhone, but that changed awhile back.

  • Ringback tones do not play, still just ringing iPhone 4

    I've read through the different questions and nobody seems to get the question answered.  I subscribe to the ringback tone feature and purchased 3 ringback tones through the media store to put in a jukebox.  I put the jukebox to the default field but when I call my phone number, all hear is ringing. I've had ringback tones on different phones and had no problems.  Is this an iPhone issue? It shouldn't be this difficult.

    You have to go under your Vzw account and that's where you would find how to fix it since it is online only to buy them or change them. Are you still paying .99 for the service? If you aren't then that's why you don't hear them.  I thought hey lasted a certain amount of time.

  • Ringback Tone not heard in Arc Connect queue

    Hi All,
    Got a strange problem thats been ongoing for a while now.
    Our customer has recently migrated to SIP and since this point I am having to force the external ringback tone using command disable-early media 180. In addition they have an Arc connect solution which now when transferring callers into the queues and then being passed to an agent, they do not hear ringback there is just silence. In queue messages and MOH is heard within the queue.
    I'm pretty sure this is a DTMF issue but I have tried everything to rectify this with no luck.
    We are unable to create a SIP trunk to the CUBE as CUCM 7.1.2 does not support this hence h323 gateway.
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    SIP > CUBE > h323 > CUCM > Arc
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    You most likely right by saying this is DTMF related, I had a similar issue in the past, going H323<>SIP on a CUBE and played with the dtmf settings on the dial peers, and ended up with:
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  • I cannot get the ringback tones to work on my new Samsung Galaxy S III

    I have a new Samsung Galaxy and I purchased some ring tones and ringback tones for specific contacts. The tones work fine but the ringback tones do not work at all. I am registered, I have taken the appropriate steps to purchase, attach and manage these songs. What is the problem?

    Are you managing your ringback tones through your MyVerizon account online?

  • How do i put a ringback tone to my iphone,

    how do i set a ringback tone on my iphone

    You would have to ask your carrier if they offer this.
    It is not done with the iphone.  Your carrier would have to do this.

  • How do I buy a ringback tone that isn't a "top ringback tone?"

    I found a RBT that I like, it's Marvin Sapp's "The Best in Me- Can I get a witness." It's not the version that is under the "top rbt's" and I can't find a purchase or add to cart button..well, a "buy" button- only if I want it with the ringtone, and I don't. Someone help please!!

        Hi bcordi,
    I'd like to help you access the Ringback tone you're trying to locate! I believe the song your looking for was found lower on the webpage! The upper part of the webpage deals with Ringtones! That's why you would scroll down on the webpage to see where it is located! Here's a link http://tinyurl.com/7ucwrnu! When accessing the link, click proceed to the site! Follow the steps for obtaining the RBT media purchase! If you need further assistance, please let me know!
    Thanks,
    EdW_VZW
    Follow us on Twitter @VZWSupport

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