Ringback tone settings

Can you set your ringback tones so an unknown caller gets the standard ring?

These steps will only work for unassigned Ringback tones. To unassign a Ringback tone, drag it from the contact or group (on the right side of the screen) then drop it on the Ringback Tones section (on the left side of the screen).
 The default Ringback tones (Verizon classical Ringback tone and Verizon standard Ringback tone) cannot be deleted.
Connect to the Internet then navigate to the Ringback Tones website.
Enter the 10-digit mobile number or Username and password then click Login.
Click My Ringback Tones (located at the top of the screen).
Drag and drop the desired Ringback tone on the recycle bin icon (located at the bottom of the screen).
Click Delete.
Click here for additional information http://support.vzw.com/clc/devices/knowledge_base.html?id=22194

Similar Messages

  • Ringback tone caller greeting

    how can I get the ringback tone caller greeting off

        Great question, Debmurph! The greeting can be turned off on My Verizon when you are managing your ringback tones settings.
    Thanks,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • Setting my ringback tone back to the original factory ringback tone

    I've tried searching in my account how to change my ringback tone back to the original ringback tone, but I cannot find how to do this.  My account doesn't even show me what song I currently have set as my ringback tone.  I just want the original ringback tone from the factory settings.  Does anyone know how to do this?  Step by step instructions please.  Thanks!

    Hi mekrall.  Depends if its for the "General" ringtone for all calls (or "Default" tone) or a custom ringtone for an individual Contact.
    For "General" ringtones go to "Settings" on your Device then "Sounds" then "Ringtone" and under that a checkmark will indicate your current ringtone.  You can then choose from the list what you want for your new/original ringtone.  To hear samples of the ringtones touch the choice and it will play.  Touch it again to stop.  A checkmark will appear next to your newly selected choice.
    If its to change a "custom" ringtone for an individual contact(s), open your "Contacts" app, go to the contact(s) you want to change and, after opening the contact(s) select "ringtone" for that contact and change to what you want it to be, then click "Save" in the top-right corner of the screen.
    Hope this helps

  • Problem with SPA232D + SPA302D ringback tones??

    I recently installed a new SPA232D ATA and SPA302D DECT handset onto our office network, which already uses a trusty SPA525G2 desk phone. Both the SPA525 and the SPA232 register with a hosted SIP provider on separate lines. I don't have any other phones (analgoue or otherwise) connected to the SPA232. After configuring the device and entering a bunch of regional settings, most things with the new phone work as expected.
    However, when I use the SPA302 handset (via the SPA232) to call the SPA525, I hear an odd ringback tone that sounds only once followed by silence until the call is picked up or goes to VM. The destination phone continues to ring and can be picked up as normal to initiate the call. Also, the tone is different from the ringback tones entered into the regional settings of either device. Calling other phones and other numbers (outside my SIP account) result in ringback tones that are correct for our region. I did a very quick syslog capture with wireshark and I see a 100->183->200 SIP sequence on these calls, whereas other calls seem to show a 100->180->200 sequence. I didn't see any 182s. Not sure if that is important.
    Any idea what might cause this?
    Also, a couple of other minor problems reagrding the SPA232D + SPA302D combo:
    - The SPA232 will not automatically register to the SIP service after a reset or power cycle, and makes no attempt to reconnect after the intial failure. It will register immediately, however, if the voice component is restarted after a config change in the http GUI. I have set network delay to 0, but noticed no difference.
    - The SPA232 (or SPA302) seems to ignore most regional settings. Changes to tone frrequencies and cadences in the config make no difference to the tones heard through the SPA302. Do these need to somehow be resynced with the handset?
    Any thoughts greatly appreciated.
    With thanks,
    Nick

    the ringback tones entered into the regional settings of either device. Calling other phones and other numbers (outside my SIP account) result in ringback tones that are correct for our region. I did a very quick syslog capture with wireshark and I see a 100->183->200 SIP sequence on these calls, whereas other calls seem to show a 100->180->200 sequence. I didn't see any 182s. Not sure if that is important.
    It IS important. The 180 code is "generate ringback tone locally" command. The callers phone will create ringback tone according it's (regional) configuration. The 183 code is "I will sent you ringback tone as audio" - so local phone generate no tone, just play what it come via audio channel from called device or target exchange to it.
    So you need to check configuration of exchange that connect call from SPA232D to SPA525 (e.g. call with broken ringback tone).

  • I have paid for ringback tones, renewed license and paid fee, and now none of them are in my media anymore. iPhone 5c.

    I have paid to use a number of ringback tones and they were working fine. I had to call my phone to find it earlier today and got the Verizon standard ringback tone, which prompted me to check my media settings and none of the ringback tones I paid for, and renewed the license for by paying the fee again a couple of months ago, are listed. I have an iPhone 5c. I don't know when they disappeared as I never call myself. How do I find them again?

    I am unable to view my bill (that's another problem - my husband can't view it either and it isn't going to his email account or phone). Although I appear to be listed as an account manager, when I go to view my bill, it says I am only an account member and won't let me see it. My husband is the account owner, but he isn't listed as such. We take advantage of his employee discount through his employer, but we need to start getting a copy of our bill again in the mail. Neither of us know how the preferences were changed or why we stopped receiving a paper copy in the first place. And once I noticed my ringback tones had disappeared, I had no way to check the status of that either. Thanks for your reply. I look forward to your help with all of this. My ringback tones don't show up anywhere online. I know at one time you couldn't use them with the iPhone, but that changed awhile back.

  • Ringback Tone not heard in Arc Connect queue

    Hi All,
    Got a strange problem thats been ongoing for a while now.
    Our customer has recently migrated to SIP and since this point I am having to force the external ringback tone using command disable-early media 180. In addition they have an Arc connect solution which now when transferring callers into the queues and then being passed to an agent, they do not hear ringback there is just silence. In queue messages and MOH is heard within the queue.
    I'm pretty sure this is a DTMF issue but I have tried everything to rectify this with no luck.
    We are unable to create a SIP trunk to the CUBE as CUCM 7.1.2 does not support this hence h323 gateway.
    The flow is as follows :-
    SIP > CUBE > h323 > CUCM > Arc
    CUCM Version :- 7.1.2
    Arc Version :- 5.1.0.403
    I've attached sanitised config.
    Any help would be much appreciated.
    Cheers

    You most likely right by saying this is DTMF related, I had a similar issue in the past, going H323<>SIP on a CUBE and played with the dtmf settings on the dial peers, and ended up with:
    dtmf-relay h245-alphanumeric rtp-nte 

  • Suggestions for Ringback Tones

    I went to the media store hoping to purchase a ringback tone for my BB 9530 but you didn't have it.  I hope that you guys take suggestions because I would like this ringtone added to your list:
    Artist: Tank
    Song: Keep it 100
    Album: Now or Never
    thanks for your time have an awesome day or night!

    ziggyland wrote:
    I just spent an hour on this **bleep** site to change my ringback and so far all I got is a .99 cent mp3 I bought but can't download because the dl manager I had to download wont open. Don't want the song anyway....
    A simple help menu would be nice but I have realized over the years that VZ intentionally makes their page hard to use. I hate this company
    I am a professional website builder yet struggle to use there website....
    Hi ziggyland,
    I am sorry to learn that you find our website not very user friendly when it comes to changing your Ringback Tones. Please keep in mind that Ringback Tones reside in our server and cannot be downloaded to your phone (only Ringtones are downloaded to your phone). 
    To manage your Ringtones or to assign a Ringback Tone or Jukebox to a specific caller using the Media Store, access “Manage Ringback Tones” from a pulldown menu at the top of the website’s landing page. Enter your mobile number and password to authenticate, if not already logged in. Select “Contacts” tab. Drag and drop your Ringback Tone onto any of the available Caller ID settings (25 max). Enter the caller’s telephone number.
    To set or adjust your Ringback Tone playback settings, access the “Manage” function on the Verizon Wireless Ringback Tones mobile application or via the website.
    Please keep in mind that we can also provide you personal assistance from 6am to 11pm CST if you call us at 1-800-922-0204.

  • How do i put a ringback tone to my iphone,

    how do i set a ringback tone on my iphone

    You would have to ask your carrier if they offer this.
    It is not done with the iphone.  Your carrier would have to do this.

  • How do I buy a ringback tone that isn't a "top ringback tone?"

    I found a RBT that I like, it's Marvin Sapp's "The Best in Me- Can I get a witness." It's not the version that is under the "top rbt's" and I can't find a purchase or add to cart button..well, a "buy" button- only if I want it with the ringtone, and I don't. Someone help please!!

        Hi bcordi,
    I'd like to help you access the Ringback tone you're trying to locate! I believe the song your looking for was found lower on the webpage! The upper part of the webpage deals with Ringtones! That's why you would scroll down on the webpage to see where it is located! Here's a link http://tinyurl.com/7ucwrnu! When accessing the link, click proceed to the site! Follow the steps for obtaining the RBT media purchase! If you need further assistance, please let me know!
    Thanks,
    EdW_VZW
    Follow us on Twitter @VZWSupport

  • Iphone 5 users how do you down load and where do you download ringback tones have tried itunes search and all i cane get is ringtones

    need info on downloading ringtones on my iphone 5 i go to itunes and search but only get ringtones not ringback tones

    This is a carrier feature not an iphone feature.
    Ask your carrier how to get ringback tones.

  • Is there anyway to download your own ringback tone for a Htc Rezound

    Is there anyway to download a ringback tone for a Htc Rezound phone?
                                            tkemo

    Here is some information from the Verizon Wireless support pages.
    http://m-support.verizonwireless.com/clc/faqs/Get%20It%20Now/faq_ringbacktones.html?grp=1&faq=21
    http://m-support.verizonwireless.com/clc/faqs/Get%20It%20Now/faq_ringbacktones.html?grp=1&faq=17
    http://m-support.verizonwireless.com/clc/faqs/Get%20It%20Now/faq_ringbacktones.html?grp=1&faq=5

  • Ringback Tone will not reset

    I have tried to reset my ringback tones for the last 5 days with no luck. I go to the ringback manager. Change the default which was some lousy Verizon classical and choose one of the 7 that I have to be the default.  Change is made on the site but never transfers to my phone.  Can someone help?

    Yes I am
    Sent from my iPhone

  • Why do my ringback tones play garbled when you call my phone and how do I get credit for the purchase?

    Why do my ringback tones play garbled when calling my phone and how do you get credit for the purchases?
    Thanks,
    Dick

        Dcoyle, We definitely know the importance of understanding options when it comes to ringback tones on your device. I'm truly sorry to learn that you've been experiencing distorted sound. Is this something that just started recently? Which device do you currently have with us? We'll look into this for you, indeed.
    TanishaS1_VZW
    Follow us on Twitter @VZWSupport

  • How can I shorten the length of my ringback tone?

    How can I shorten the length of my ringback tone?

    You mean music that the caller hears when they call you? You'll have to contact your carrier. That's a carrier feature, not a function of the phone.

  • How do I delete / remove ringback tone?

    I am getting an error that it is assigned.  It is default, not assigned. HELP

        Help is here, NortonPoint!
    Have you been able to sign in to My Verizon to delete that tone?
    This link will show instructions on how to delete the Ringback Tones.
    http://support.verizonwireless.com/clc/devices/knowledge_base.html?id=22194
    Please let me know if this helps.
    Tamara H.
    Follow us on Twitter @VZWSupport

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