Rings only once - still no fix for this flaw?

Any help here appreciated.  I also have the problem where my 8310 rings only once after vibrating.  In fact it goes back to vibrating after ringing the one time.
The suggestion to contact the carrier and lengthen the amount of time before sending to voicemail doesn't fix the problem, or even make an acceptable work-around in my opinion, because:
  - It does no change the problem because it has nothing to do with the problem (the problem is with the phone)
  - Even if it did work, it would inconvenience the caller to have to wait so long for me to either pick up or go to voicemail
  - It worked fine on the Pearl, which had a 15-second time
The problem is that it goes:
vibrate - vibrate - vibrate - ring - vibrate - vibrate  [off to voicemail] 
15 seconds are enough time to what is normal and correct, but not happening for me:
vibrate - vibrate - vibrate - ring - ring - ring  [off to voicemail]
If the waiting time is increased to 30 seconds, there is just more of the same problem:
vibrate - vibrate - vibrate - ring - vibrate - vibrate - vibrate - ring - vibrate  [30 seconds up, off to voicemail]
Please tell me there is a solution to this apparent flaw.  I would have gotten a proper phone if I had known there would be this hassle by getting a new BB.  I feel like sending a bill to RIM for all my wasted time on this matter.
What I don't get is that this apparent bug has been around for a long time, yet my Curve bought last week still has it, and I have not found a proper solution to the problem yet.  Either I am missing something or does BB not come out with patches for bugs / design flaws?

OK, here's what makes no sense - my coworker has a 8310 just like mine, but his works fine - it vibrates first, then it rings multiple times as it should.  With the exact same settings in 'profiles', mine rings only once. 

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