Ringtone icon suddenly gone

I have several hundred purchased songs in my iTunes library that up until yesterday, had the little bell icon next to them indicating they could be converted to ringtones. I had, in fact, made two tones which sound great on my iPhone. Yesterday, suddenly and without warning, after canceling the creation of a ringtone I had been playing around with, the bell icon disappeared from all of my songs. Now, not a single song in my library is eligible for ringtone creation, including the two I had already used.
I logged into another of my computers to see if I had the same issue there, and I do. None of the songs are eligible for ringtones, when I know for a fact many of them are as I see the on the iTunes Store. Just for kicks I deauthorized the computers and reauthorized them, but no luck. The problem remains. Anyone else have the issue or any idea how to fix the problem? Thanks in advance for your suggestions.

I have the same issue. I too had made a couple of ringtones and they still work on my iPhone but I can no longer use the songs I had purchased from the iTunes Store to create more ringtones. At first I thought it happened after I uprgraded to 7.4.2 but it sounds like it happened to you without upgrading. I've tried reauthorization, restart, repair of permissions, and screaming at my computer. Other than that I don't know what else to do so I would also appreciate suggestions on how to correct the problem. Thanks.

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Wow! I think I had this same issue just last night.
I was cleaning my macbook pro retina on the outside. Then I opened it up and was wiping dust off the monitor and I can't pinpoint exactly when, but the colors changed suddenly. It looked super strange, it was like green halo's and it looked worse when looking at it at an angle. Of course I took no pictures!!! I was freaking out that my 2 grand laptop was busted and I somehow removed a protective film or something.
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Ringtone Icon no longer in iTunes please help

I have recently upgraded to the new iTunes and no longer have the Ringtones icon visable in iTunes no more. Any help would be much appricated.
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My tones icon is visible. The way to make it visible is simply to make shure the menu bar is showing (you can show the menu bar by simply clicking onb the black and white square in the top left corner, and click show menu bar). Then click view and go ahead and click show sidebar. Once you show the side bar the Itunes is going to look more similair to the old version. Tones should show up under Music, Movies, Apps, Etc... You will also notice that your devices will show up down there just like in the old version, instead of in the right upper hand corner.

When I buy a song that has the ringtone icon it goes away after I buy it

When I go to my music the icon is gone and I can't create ringtones. How to I get it back?

Did you actually get a response from iTunes support?
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Message was edited by: Erbsenroller
Message was edited by: Erbsenroller

Hi Nathan,
You are my hero I must have activated a filter accidentally. Thanks so much for your help.
Erbsenroller

Ringtone icons missing

I have been trying to create custom ringtones with iTunes. For some reason, the icons that show which songs can be converted into ringtones has gone missing. The icon is at the top bar with an arrow beside it, but the icons are not showing up beside the songs.
Any tips on how to get that back? I appreciate it!

I know this is going to sound really weird, and maybe it's just coincidental, but I just imported a CD into my iTunes library and now all the ringtone icons are back. They seem to be functional, too. As I was importing the CD, I was also connecting to iTunes radio (maybe that information is not important, but I'm trying to document the conditions exactly as they were when this happened so that someone else may be able to reproduce the results).
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Hi, vernon.
Thank you for visiting Apple Support Communities.
This sounds like you may have enabled the Zoom feature. Here are the steps on how to disable this feature.
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http://support.apple.com/en-us/HT203332
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Ringtone icon suddenly gone

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