Ringtone is not showing up on my iphone4 when i drag and drop.

Hi
I am having a problem with ringtones.I have gone through and made a custom ringtone. I tried to put it into itunes and sync. But when I did that itunes wanted to erase all the music and movies off my phone. I drag and dropped it into my iphone 4. it shows up in the ringtone section of itunes. But I cannot acess it. it remains a grey colour. My phone doesnot reconize and no acess through iphone general >soound etc.
I dont know what to do? I have not read any problem as mine. I am hoping this is a simple fix that i dont have to delete and reinstall all my music on my phone.
ps- I know the ringtone works . I plays in itunes.
bolex000

Hey khdewey,
Thanks for the question. I understand you are experiencing issues with your iPod touch being recognized in iTunes on your Mac. The following resource may provide a solution:
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Note: This article is for Mac OS X users. If you're using a Windows PC, please refer to these troubleshooting suggestions.
Follow these steps to resolve your issue:
1. Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
2. Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.
3. Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
4. Disconnect other USB devices and connect your device directly to a USB port on your Mac.
5. Restart your Mac.
Additional Information
In rare circumstances, your device may be recognized after reinstalling iTunes, but after you restart your Mac, the device may not be recognized again. If this happens and you're using Mac OS X v10.6 Snow Leopard, please follow these steps.
Thanks,
Matt M.

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Ringtone is not showing up on my iphone4 when i drag and drop.

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