Ringtone link in media not working

When I go into Media then into ringtones and open up my menu I have an option for Download Ring Tone. When I click on the link I get this error.
HTTP Error 500: Internal Server Error
An unexpected condition was encountered which prevented your request from being fulfilled. This could be cause by a problem with teh gateway, a problem with destination server or a problem with the page itself. Please try loading a different page. Contact your service provider if this problem persists
I then have the option to select ok or go to details. If I go to details it brings me to a page saying
Error Accessing the html page
Error Details
- HTTP Error Code:500
-Error
Message:java.lang.IndexOutOfBoundsException: Index: 0, Size: 0 This error has been logged with the server,please try again later.
I have tested that link with 2 8330 and 1 8130. I have been able to get the page to display twice but with no actual reason for it to work. One time I hit refresh and it loaded correctly and another time I hit back accedentally and it loaded to the ringtone page(on the 8130). I bookmarked the page when it did showed properly when I hit the back button. The bookmark will load perfectly everytime. But going through that above link does not work and I have tried it no less then 30 times. 
I sent the bookmark to another BB via pin and it was not able to load the page. When I go to copy the page source both from the error and the bookmark that loads this is the link I get.
http://mobile.blackberry.com/MBC/homepage?book=ringtone_catalog&legal=ringtone_catalog_eula 
All 3 phones are on Telus Mobility running 4.3. The curves both have default browser settings on them and can connect to other sites no problem, the pearl had default settings when I got it to work and book marked it and since then I have changed some of the internet settings. I enabled java and switched emulation to blackberry instead of openwave(wap). That did not make any difference to the link in media but bookmark loads fine still. Internet browser is the default for all devices.
Hope this is enough info. I want to know if any other Telus clients have the issue or if any other carriers are having the same problem as well.
Thanks for any help and suggestions

Mobilekid, did you figure out your solution?
Nurse-Berry
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