Ringtone not playing properly

I set specific ringtones for several of my contacts & then I went to the Sound Settings in Windows to set my regular ringtone for all other calls. Afer I selected a ring tone for "Phone: Known Caller", the distinctive ringtones for my contacts do not play properly. How can I reset it so that the distinctive ringtones for my contacts play properly?
Post relates to: Treo 800w (Sprint)

The only thing I could suggest would be to hard reset and set it up again and see if the problem continues. If you find anything out please post it here.
Post relates to: None

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Songs not playing properly on 3rd gen iPod (click wheel)

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Ringtone not playing properly

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