Ringtone problem, assigned ringtones not working

I realized that the phone would not ring assigned ringtones. I made numerous phone calls to tech support and spent hours with them troubleshooting this problem. We tried everything
When your ATT account has caller ID block, in order to unblock the number so people can see your phone number you have to enter *82 in front of the phone number in contacts. In one of the first conversations I had with tech support I believe I mentioned this and was told that it should not cause a problem.
_**It does,_ if there is anything at all besides the phone number under the contact the phone will not recognize that the number has an assigned ring tone.
Also if you have the same number in contacts twice for any reason, (maybe a contact and under favorites) you have to delete the duplicate or assign the desired ringtone to all contacts. Otherwise the phone will ring the default ringtone, not the one you assigned.
I hope this helps someone not to have to spend hours workig on this problem

Hey there Taralynn7,
It sounds like you have assigned ringtones to some of your contacts, but the customized tones aren't playing, and instead you get a default ring when they contact you. Any number of things can cause that issue, so I would recommend starting by quitting all the open apps on your phone, and then restarting it:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Thank you for using Apple Support Communities.
Take care,
Sterling

Similar Messages

  • For incoming calls ringtone not working

    My incoming calls are only identifiable with display to ANSWER or DECLINE.   I. Can get vibrate to work  but ringtones not working.  I am missing many calls
    because of no ring.  I did shut down my Bluetooth earpiece so unsure what happened.

    These are a couple of articles that might help.
    http://docs.info.apple.com/article.html?artnum=305740
    http://docs.info.apple.com/article.html?artnum=305744
    Try a reset first then if that does not work, you might want to restore.

  • Time Machine not backing up.  Very slow, essentially hanging.  I have 10.7.5 Mac OS X Lion (11G63).  I have put in all updates.  I tried to put my folders into "private" in the Spotlight (b/c I read that might be the problem).  Still not working.

    Time Machine not backing up.  Very slow, essentially hanging.  I have 10.7.5 Mac OS X Lion (11G63).  I have put in all updates.  I tried to put my folders into "private" in the Spotlight (b/c I read that might be the problem).  Still not working.
    Thanks in advance for any help! 

    For all things Time Machine see Pondini's excellent information here...
    http://pondini.org/OSX/Home.html
    Start at Troubleshooting.

  • I'm having constant problems with pages not working. I.E.: I cannot fill in writeable fields, click on buttons... or anything... nothing on the page works. And, this is not exclusive to a particular site. I can, however, work well in Explorer.

    For the last few weeks I have had constant problems with pages not working. I.E.: I cannot fill in writeable fields, click on buttons... or anything... nothing on the page works. And, this is not exclusive to a particular site. It does seem to be a browser issue, because I can work well in Explorer.

    Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons.
    * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

  • Send email when ownership is assigned' is not working

    Send email when ownership is assigned'
    is not working
    even though this option is disabled designer workflow task creation sends an email to the user when task is assigned to the user.
    We have october CU updates 2013.
    MCTS Sharepoint 2010, MCAD dotnet, MCPDEA, SharePoint Lead

    Hi Amit,
    Per my knowledge, if the task is created from a workflow, then you may use the task actions in the workflow.
    And some task actions will send an email to the user who the task is assigned to, so the email is sent from the workflow and it is not sent from the option “Send email when ownership is assigned”.
    If you are using 2013 workflow, the send email action cannot be prevented from the workflow.
    If you are using 2010 workflow, you can go into the task process to delete the Send an Email action.
    https://support.office.com/en-nz/article/Use-the-task-process-editor-for-approval-workflows-8680b4a4-36b1-441c-b070-e515976078aa#__toc264538566
    Thanks,
    Victoria
    Forum Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
    [email protected]
    Victoria Xia
    TechNet Community Support

  • HT201412 My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?

    My ipad has a software problem and does not work, request that it is loaded the software and there is no way that the operating system loads, is not restored. WHAT SHOULD I DO?

    This is an iPad user to user forum, so you are not addressing Apple. Depending on how many user helpers are on-line, it may take several hours, or longer, to get a response.
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
    Frozen or unresponsive iPad
    Resolve these most common issues:
        •    Display remains black or blank
        •    Touch screen not responding
        •    Application unexpectedly closes or freezes
    http://www.apple.com/support/ipad/assistant/ipad/
    iPad Frozen, not responding, how to fix
    http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    Black or Blank Screen on iPad or iPhone
    http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Home button not working or unresponsive, fix
    http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
    Fixing an iPad Home Button
    http://tinyurl.com/om6rd6u
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
     Cheers, Tom

  • Assigned ringtones not working

    I have a 3gs (AT&T).  Assigning a specific ringtone (whether custom or default with the phone) does not work.  I have created a custom ringtone and can choose is as the default for all calls and it works fine as do any of the ringtones listed under sounds.  I just cannot successfully assign a specific ringtone to a specific contact.  Have reset; checked for duplicates; scoured the internet and found nothing that works.  The phone software is current.  Any suggestions would be appreciated.

    sunshine1180 wrote:
    I have assigned specific ringtones for specific contacts and recently when that person calls me, the specified ringtone is not working, instead my default ringtone for people I don't know rings. I've gone in and re-assigned the ringtones, but it still isn't working.  Please if you know what to do, help me fix this!  Thanks!
    I found that the Task Manager by Rhythm Software was responsible for causing this problem.  I removed the Task Manager and restarted my phone, and now I do not have a problem with assigned ringtones.

  • Ringtone not working

    On my new Iphone 4S my custom ringtones will not work when assigned to a contact, the ring always rings through to the Marimba default ringtone.

    Any luck? I have the same problem.
    Apple please find what is wrong. I've read the whole Internet space without any solution

  • Mp3 songs and ringtones not working

    Hi all, 
    Just had a quick question. For some reason when I try to play ringtones and music on my blackberry 8100 it says unable to display file. When I set it as a ringtone it works but I cannot play any music as mp3 or open up pictures to view slideshows. When I first got the phone it was working but then all of a sudden it stopped. I'm not sure if I disabled something because I really cannot figure this out. Just wondering if you had any ideas or if anyone experienced this problem.
    Thank you!

    bump...can anyone help me?

  • Custok ringtone not working - N9

    <body><p>I have a lot of mp3 ringtones, that work properly if I set it as the main ringtone (change Nokia Tune), but if I would like to set a custom ringtone to a contact, I can choose the song, but after I save it and I have a call from that contact, the phone rejected the call!<p><br><p>Any suggestions?

    You may have a different problem than that of our friend here: it's probably a speck of dust or a piece of lint caught in the jack hole on the top part of your iPhone. Try this (and I'm not kidding, it's worked for me several times): bring the jack hole of your iPhone to your lips, and suck air through it. Do it several times, until you feel a little something hitting your tongue or the back of your mouth.
    I know it sounds crazy, but I've had this same problem repeatedly since I got my iPhone in January; I'd keep my phone in my trousers pocket, and some tiny piece of lint would get caught in the jack hole, creating a false contact there and leading the phone to "think" that earphones were plugged in, hence no ringtone, nor music going through the external speaker. I read about this hint somewhere, and tried it just prior to bringing the phone back to the nearest Apple Store, and it worked. Now, every time my phone goes mute for no obvious reason, I suck air through the jack hole, and sure enough, it finds its voice back...

  • Contact Ringtones not working

    Does anyone else have this problem? All the downloaded ringtones wind up in my "music" file not in the default ringtone list. When I go into the music file and find the tone and say attach to contact, it says it did but when they call only the default ringer works. Also when you go into the contacts link it does shows the name of the ringtone I chose, but it is not in the list and nev

    gratfuldead69 wrote:
    Does anyone else have this problem? All the downloaded ringtones wind up in my "music" file not in the default ringtone list. When I go into the music file and find the tone and say attach to contact, it says it did but when they call only the default ringer works. Also when you go into the contacts link it does shows the name of the ringtone I chose, but it is not in the list and nev
    I had the same problem.  I even returned my phone and got a new one because we thought it was the phone.  VZW even placed a call to HTC with me on the line, and they had not heard of the issue either and suggested either repairing or replacing the phone.
    What it turned out to be was an app killer I had installed on the phone.  I forget which one, but its icon is the little green android figure with the red X next to it.  Once I uninstalled the app killer, removed the battery from my phone and then rebooted it, I have had no further problems with my ring tones not working.
    In the end, I bought the extended battery (3150) from www.seidioonline.com and now do not even need an app killer.
    Hope this helps ...

  • Allocated Ringtones not working

    Hi all,
    I have several ringtones I have allocated to different contacts but when the phone rings it is always the default ringtone, not the one I picked
    Any ideas?
    Thanks
    B

    I believe this is a known issue with Apple.
    One thing to take a look at, and this isn't my observation but another poster's, is what initially comes up when someone calls you. Sometimes what can happen is that when you first receive the call, it comes up as "Unknown" and then quickly switches over to your contact. So if the phone doesn't recognize the caller until it's too late, it'll play the default ringtone.
    EDIT: Ahh, here's that thread: http://discussions.apple.com/thread.jspa?threadID=1505987&tstart=25
    Message was edited by: Jefe Tapa

  • Account Assignment Trigger not Working

    I'm working on Siebel Assignment Manager.. first I try to Assign Service Request to an Employee and in two Assignment mode (Batch and Dynamic) and it's work fine.
    but when I try to assign Account to a Position, and I follow the same steps I followed before, the monitor work and the owner change depending on the Score and the Rule not working ...on the other hand the trigger (Dynamic) not working at all, and there is no change
    I have searched to know where is the problem …and didn’t find solution
    please help me ASAP
    Thanks & Regards,
    Enas

    Hi Glenn,
    Thanks for u r replay.
    We are using our own ZVIEWS. We have copied the Bupasearch view and we done some modifications according to our requirement.(added DOB field)
    We got DOB in our Zview. But Customer search functionality is not working.
    Plz help me to solve the issue.
    Thanks,
    Sreedhar

  • HT5682 April 22, just installed the latest update to fix the Java problem, it does not work.

    About a week ago I installed a MAC update. I discovered that I was unable to play POGO games. I know that is not up there with all other uses of MAC... let's get back on track here. I have uninstalled and reinstalled, and reset preferences at least 6 times to get JAVA back.
    Some of my new BFF sites:
    Java for OS X 2013-002: How to re-enable the Apple-provided Java SE 6 web plug-in and Web Start functionality.
    Why is Java not working on my Mac?|EA Help
    Re: Bridge - Page 2 - Answer HQ   Java POGO
    Java for OS X 2013-003    get applet from Oracle
    My Intel MAC  circa 2009, is  running MAC OS X Lion  10.7.5   Safari 6.0.4
    Today I received another update from Apple stating it would provide the answer to POGO 6 and you can select certain sites that can be accessed.  
    This also was a FAIL!
    I now know the steps, can access TERMINAL without shaking, have learned to use GO to access UTILITIES.  I still end up with JAVA not recognizing that their software has a place in my heart and I truly hope on my computer soon.
    I have been playing a horrible game of Solitaire on another site.
    Are there others out there with this problem or is it just me? Can anyone suggest anything else?

    Thank you BDAua. This is what I typed and the reply from Terminal
    java -version
    java version "1.6.0_45"
    Java(TM) SE Runtime Environment (build 1.6.0_45-b06-451-11M4406)
    Java HotSpot(TM) 64-Bit Server VM (build 20.45-b01-451, mixed mode)
    BTW - this application does NOT show up in the Applications folder and I consider that a bit odd.
    I also  tried typing Java for my computer to search for and this is what I got under
    Overview:
    PID: 944
    Host: localhost
    Main class: <unknown>
    Arguments: <none>
    JVM: Java HotSpot(TM) 64-Bit Server VM (20.45-b01-451, mixed mode)
    Java: version 1.6.0_45, vendor Apple Inc.
    Java Home: /System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home
    JVM Flags: <none>
    Heap dump on OOME: enabled
    I hope something is helpful within all of this info!

  • Keyboard Problem, Drivers CD NOT WORKING with Windows 7 RC

    Hi, buds!
    Driver installation CD does not work on the W7 system!!! i have try so many time to install a keyboard in the orgianl way, but it still no working! i have try this with XP, at least the installation process is fine! currently, i cannt use any hotkey with the W7. i just wanna know it is w7 problem or its boot camp problem!!! can anyone help??? many thx！！！

    Hi,
    Download Audio driver from here.
    Intructions how to install it in Vista/Win7.
    Extract this driver with Winrar.
    Open Device manager and expand the Sound, video and game controllers section.
    Right click on Either the High Definition Audio Device if you have the generic Microsoft drivers, or the Conexant High Definition SmartAudio 221 if you have older Conexant drivers and choose "Update Driver Software..."
    Click Browse my computer for driver software, then click "Let me pick from a list of device drivers on my computer"
    Click "Have Disk..." then Browse to the folder where the drivers were extracted  .......\V64 for 64-bit Vista/Win7. Click OK.
    Select one of the "Conexant High Definition SmartAudio 221" models in the list, there will be multiple identical entries.
    Click Next, and you're done.
    I'm not sure which one from the list will work for You.
    This drivers weren't test. So if You will try them and it will work for You let us now about.
    ** Say thanks by clicking the "Thumb up" icon which is on the left. **
    ** Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue. **

Maybe you are looking for