Ringtone problems, please read

I'm fairly new to the whole Iphone aspect. I figured out if we bought songs from iTunes that we could make them into ringtones to put on my iPhone, but what I didn't know is that only certain songs can be edited into ringtones. So, basically my problem is that I spent money on songs that I already had on my playlist but I had to buy again because I wanted to make them into a ringtone and after I buy the song iTunes lets me know that I cannot edit or that it can no longer be edited into a ringtone. Shouldn't they have let me know before I bought it? It would have saved me money...
So how do we fix this problem? Who do I talk to so I can make the songs I bought eligible for ringtone editing for my iPhone?
Any help would be welcomed...

Actually you can tell if a song can be made into a ringtone before you buy it, it has a bell next to the price in the iTunes music store, but give them a call and maybe they will understand and refund you, give it a shot there is nothing to loose

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