Ringtone unlimted app: I'm unable to save ringtone to desktop. Receive error message "you do not have enough access previlages"

Iphone 4S iOS8.1.3
G6 1-321NR Notebook Windows 7 Home Premium
Ringtones unlimted app
I select a ringtone to save to desktop as instructed, only I receive an error message indicated unable to save ringtone "you do not have enough access previlages" What is this? How do I resolve this issue?
Thank you

Deggie: You are a genius!!!
Spot on! It was a hardware conflict. Followed your instructions, changed the drive letter and lo and behold job done!
Thank you so much!
Incidentally none of my local iPod Genius Help guys could sort the problem out when i brought it round to them yesterday. The best they could do was to suggest 'restore' with it's 'wipe everything' implications.
i doff my cap to you.
Cheers mate!

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