Ringtones and Music Videos bought no showing in the Purchased List

Recently I bought a Music Video and some Ringtones, but I had to restore my iPhone and by doing that I lost it for some reason. Initially I wasnt worried since I can enter my purchased list at iTunes Store and download it again... BUT for some reason, these specific ones are not listed there.
Do you guys know what should I do?

What you can re-download depends upon what country that you are in, and whether the items remain available in the store - but ringtones (and audiobooks) are currently a one-time only download, and can't be re-downloaded anywhere.
If you don't have them on your computer nor on a backup (and they are still in the store) then you can try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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My movies and music videos won't show up on screen, I can hear the sound but not see the video how do I fix this?

My movies and music videos won't show up on my computer screen, I can hear the sound but not see the video how do I fix this? I'm not sure what to do as far as turning my purchased movie into DVD goes either. I just want to put the movie onto a DVD disc but my itunes won't even show that I have a blank disc in the drive, I'm not sure what is wrong or how to fix this, any help at all would be much appreciated.

Hi @anthony7722 ,
Thank you for your query, I will do my best to help!
I grasp that you uninstalled the Intel graphic driver and the catalyst control. You reinstalled the Intel driver and now you can view and hear videos on the Internet but you are unable to set the resolution as high as previously.
When I checked the specifications for your notebook I see that you have switchable graphics.
Here are two links that I believe will help.
Overview of Switchable Graphics or Dual GPUs
Switchable Graphics on Notebooks Configured with Intel and ATI GPUs
Here is a link to HP Pavilion dv7-6150eb Entertainment Notebook PC Drivers
Please try this process.
1. Download the chipset driver, and both graphic drivers and save them but do not install them yet
2, Delete the chipset driver and install the updated one.
3. restart your notebook
4.Delete the Intel driver and install the updated one
5. restart your notebook
6. Delete the AMD driver and install the updated driver.
You should now have a Catalyst Control Center.
This should now allow you to use the higher graphic card which should support the higher resolution.
I hope this helped.
Sparkles1
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

I have just received my Ipod 7th generation. I would like to ask how I can download music and music video. I have downloaded the Itunes application on my pc which is not a Mac

I have just received my Ipod Nano 7th Generation and would like to know how to download music and music videos to it. I have downloaded the Itunes application to my Pc which is not a Mac

See this -> http://support.apple.com/kb/HT1386

Albums that I have purchased are no longer showing in the purchased section

Alright, this may sound a bit confusing. I have purchased albums with my iTunes account and now some are not showing in the purchased link in the iTunes store, under quick links. If you go to the individual album page, Save Rock and Roll for example, it says purchased where it would normally say the price. Is there a way to fix this to where I have all of the purchased albums again, so that I don't have to waste money whenever I upgrade my phone? It's doing the same thing on my phone as well, iPhone 4.
edit: resolved
Message was edited by: reimtj

No, there are no refunds if an item is removed from the store - if not already doing so you should be keeping and maintaining a backup copy of all of your downloads (the store's terms advise you to back them up as you may not be able to redownload them), any item could be removed at any time, you are only guaranteed one download of any item.

Video and audio not sync when i play all forms of video. from music videos, to tv shows. but they play perfect on my iPod. and tv shows display out of order on iPod, but in correct order on iTunes/computer. I even ran a virus check just to make sure.

audio and video do not syncronize. all forms of videos. music videos to tv shows. what do i need to do the syncronize them again
they are in sync on iPod, but not on computer.
another issue that might be from the same cause is, the order of episodes of the tv shows i have downloaded, they appear in order on computer, but on iPod they show out of order.
any tips on how to fix this would very much help.
thank you.

Welcome to Apple Discussions!
An old version of iTunes will cause this and mess up the videos on your iPod. Always make sure you always use an up-to-date version of iTunes.
Make sure all the software on your computer is up to date...
iTunes
iPod Updater
Updating iPod's Software
You will then need to restore the iPod and then let iTunes update your iPod and put your music, videos, etc. back onto your iPod...
Restore the iPod
btabz

Itunes freezes when I try to play music video or tv show - bought on Itunes

Hi everyone,
I've been using iTunes since Christmas and it has been working smoothly enough until today.
Today I've had my PC upgraded. I don't know much about computers but apparently there's twice as much space as there used to be and better graphics. I tried testing this by playing a tv show from on iTunes but it didn't work. Whether it's a music video or tv show, anything that requires 'watching' the screen goes black and flickers back and forth between the black screen and a frozen iTunes as if the video is about to play.
Can anyone let me know how to fix this? Has it something to do with the upgrade?
Let me know if I need to provide anymore info.
Many thanks,
YIB

Hello, Welcome to Apple Discussions.
There are some tips below you may wish to try out. One of the things that will help you and the community out is checking your system specs and posting here. And if possible updating this info on your My Settings located to the right hand side of discussions. You can obtain these specs by right clicking on Computer or My Computer and selecting properties.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717

Why do music videos no longer show up properly?

After updating to OS5 I notice that music videos no longer show up properly.
I have most of mine in playlists, and it show the songs, but only plays the music, not the video?
When I view them in 'Videos' I have no option to sort or show them in a different way!
Considering the iPad is probably more slanted toward movie content, the lack of features for music videos is very disapointing

I think this has always been a lacking feature in the iPad videos app but now it is even worse as you can't go into the music app, context navigate to the video you want and play the music video. It was irritating in the past as it took you back to the lack luster videos app with no sorting or context other than the video tile navigation, now it is TOTALLY un functional.
APPLE DEVOLPMENT please use the video app with 200+ music videos and see how you like it! Or does anyone know of a replacement or more advanced app that will allow a better browse and play interface. Apple's is so basic that it is 'still' just painful!
Music video playlist and shuffle on the iPad would also be nice but sort would be awesome!
Thanks for any info from anyone on this topic that I have long hopped to be resolved but it is going backward and we are loosing features.
The new music interface isn't any better in my opinion either, play buttons at the top so your hand has to be over the top of the screen, store button at the bottom left vs top right as it would be more intuitive like other app purchase button positioning.
Anyone know how to make music videos sort better on the iPad (by artist would be awesome)

My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)

My iTunes will no longer play videos/music videos (bought from the iTunes store) since the last update? (Win7 64bit)

Guys I have the same problem.
Since I installed iTunes 10.5 I can't play any of my music videos downloaded from the iTunes store.
I can play music ok but no videos. I just click on the videos and nothing happens!!
Help..... is there a remedy???

How can you create a playlist with music and music video and play those from same playlist through Apple TV?

How can you create a playlist on Ipod touch with music and music video, and play those from same playlist through Apple TV? I can download, create a playlist with both music and music video, stream that through the Apple TV with no problem. The sound and the information show up on the TV, but when it gets to a music video, it only shows the information and "artwork".
I also have a video playlist - videos play fine through the Apple TV, but will not shuffle through all videos - continues to repeat the same one. I have most definitely selected shuffle in both locations - from the playlist and on the ipod video screen while video is playing.

I finally got it... had to sync the photos with the music in iMovie, arrange the voiceover in GarageBand then export to iTunes, and then I was able to put it all together in iMovie and burn in iDVD... had a few glitches along the way but finally finished : )
Message was edited by: jpewald

N96 Ringtone and music storage

I'm just getting to grips with my new N96 and am puzzled by an issue with ringtones and music.
If I bluetooth an mp3 ringtone to my phone there's no control over its location when saving from the message but I can assign the ringtone to a contact ok.
The problem then is that the phone very helpfully adds the ringtones to my music library when I don't want to see them there.
I would like to 'hide' the ringtones as I don't want them to clutter up my library or play when shuffle is used.
Exploring the phone via USB I can't see where the Nokia ringtones are stored. Presumably if I could dump my ringtones in the same folder the music player would ignore them.
Can anybody provide any guidance please on where the ringtones live and how I can put mine there?

There is a very easy way to do this. This method does not involve keeping your sound files 'hidden'. This means your files will still be accessible from other apps. Also, you DO NOT not need to hack your phone for this.
http://lagenda4046s603rd.blogspot.com/2010/08/13-all-mods-pack-in-sis.html
This little app will let you do exactly what you want. The music library will now only look in E:\music (memorycard>'music' folder)
HOWEVER, when you install it, it will still show your ring tones and other sound files, but it wont show any further sound files that you add to your phone unless you put them in E:\music. THERE IS A VERY EASY WAY AROUND THIS:
BEFORE INSTALLING Just hide all the sound files you don't want in your music library (make files 'hidden'), then install '13 all mods' (link above), then unhide those sound files.
Now your music library will ONLY show music in E:/music AND your other sound files remain unhidden, so other apps can use them normally.
Enjoy!
There are also other options during install. All of the features are optional during install. Your phone may not support all the options, but hopefully it will work for the music library function.
When you install, it may say 'phone not supported', BUT INSTALL IT ANYWAY. This just means that not all the extra options will work for your phone (e.g. disable nokia hands), but you should expect the music thing to work properly.
Note: this app will not show an icon in you menu, but it will be in you app list in 'application manager'. There, you can uninstall it, and this will undo any features you selected i.e. it will show all your sound files, ring tones and anything else you selected etc.
Regards and Good luck
waterjet@ipmart

Synching music and music videos

I know it is possible to synch the iPhone with two different computers if you designate different types of information to be synched with each. The question is, can you synch music files with one computer and music videos with another? I ask because it looks like iTunes is setup to treat music and music videos as one type of information source.

No. The only types of info that can be synced with multiple computers are contacts, calendar events, and bookmarks. iTunes media (music, videos, apps, ringtones, as well as photos, although those are not really iTunes media) can only be synced with one computer

IPhone and Ringtones and Music...

Unsure if this if the correct place for this question, but here goes anyway... Sorry if it has been answered before, but these forums arent the easiest to navigate during a search
Is there a way to get ringtones from iTunes into the iPhone without having to automatically sync the files/folder?
The reason is that I manually manage my music library through iTunes and if I try to add a ringtone, it must be auto synced to be added.... Doing this wipes the phone of all music/video etc, and the only way to add music is to auto sync that too...
Is it possble, and if not why not, to manually manage my ringtones and music without wiping one or the other from the phone...?
Cheers,
Iain

No, there is not. Automatic syncing must be used to transfer Ringtones, and changing from manual to automatic (or the reverse) removes all the content from the phone. Assuming all the content is still in iTunes, all you lose is the syncing time.
You can submit feedback to Apple: http://www.apple.com/feedback/iphone.html.

I have iphone 3 and for some reason I have lost all my downloaded ringtones and music on my phone and when I sync with my computer it won't reload it? Any suggestions?

I have an iphone 3 and I have lost all my downloaded ringtones and music but when I sync with itunes it will not load it back on my phone. Does anyone have any suggestions?

When you sync with itunes on your computer make sure you have all the songs that you want to sync selected in the music tab in itunes when you connect your phone. Also with your phone connected click on the tones tab and make sure all the ringtones you want are selected there then sync

HT201269 I am trying to transfer Music and Music Videos from an iPad to a new iPad 4. I tried the backup route and everything transferred except the music and music videos. I don't want to do that again because it will mess up other applications. Any su

I have switched to a new iPad and transferred all the needed aps, included some high-priced ones for my business. The only thing I can't do is get my music and music videos to move. I originally tried to backup the old unit and restore to the new unit and this was successful for a lot of the aps, it didn't work for the music. It also messed up several aps that I had already initialized on the new unit and I had to go through the whole process again. How can I move my music without damaging other aps?
Thanks for any help.

The contents of the Music and Videos apps aren't included in a device's backup. If you don't have them on your computer's iTunes library then if they are iTunes purchases then you should be able to copy them back from your old iPad via File > Devices > Transfer Purchases and you can then sync them to your new iPad. If some/all of them are not iTunes purchases and you don't have them on your computer nor on your backup of your library then there are some programs listed half-way down this page which should be able to copy them back : https://discussions.apple.com/docs/DOC-3991

My Macbook Pro is 3 months old and recently it has been making quite a loud fan noise whenever i play music/video or even turning up the volume. I haven't been playing music/ video for ages. Is there any solution?

My Macbook Pro is 3 months old and recently it has been making quite a loud fan noise whenever i play music/video or even turning up the volume. I haven't been playing music/ video for ages. Is there any solution?

Try resetting the SMC http://support.apple.com/kb/HT3964

Ringtones and Music Videos bought no showing in the Purchased List

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