Ringtones not working

I have just bought an iPhone 3G and I am trying to make some ringtones in iTunes. I must say that I am generally happy with the phone having owned an iPod Touch for 6 months I knew what I was getting pretty much. However the restrictions with Ringtones and bluetooth is a big shock.
Anyway when I try to make a ringtone by control clicking a track in iTunes it either says "This track can no longer be made into a ringtone." Anyone know what this means? They are tracks I have purchased with iTunes fairly recently.
Also when I am allowed to make a ringtone, it says 'processing' but it never shows the track in the timeline. It just says 'Loading' and hangs there. I can hit preview and it simply play the first 20 seconds of that track but I can't adjust to pick the part of the track I want.
I have repaired permissions etc. but no change. With every other phone I have owned in the last few years I have been able to load a music track of any type and use it as a ringtone, I'm disappointed that we have these restrictions with only using tracks I have purchased.
Apple cheerleaders don't bother with all of the usual 'You should have read the small print garbage' because there are expectations with these types of devices these days, and that you can control which audio track you use is one of them without restrictions. And to be able to send and receive tracks and other details by Bluetooth is another expectation that I am disappointed I don't have now.
If anyone has any constructive ideas I am all ears.

I'm in the US with a US account and I have the exact same problem with my 3G iphone. Not only does it refuse to create ringtones from any track I purchase from itunes it also will not sync purchased itunes tracks. Though it has no problem syncing my other songs (like DRM-free mp3's from emusic) and syncing videos that I purchase from itunes.
The song-purchase requirement from itunes to make a ringtone is a major minus for me as well. I know Apple is trying to make a buck and don't mind that point, though my three blackberry phones never suffered from such requirements and significantly dim the iPhone experience for me.
Message was edited by: q548625

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