Ringtones purchased not appear in sounds on my iPhone 6

I've been notice that my purchased ringtones not appear on the next day on my iPhone 6.
Because of that, how do I claim my money from apple for this matter?
I do not have Mac OS for iTune store to transfer the ringtone files for the next purchase.

There has been a issue with ringtones and apple knows about it and is working on fixing it.
Apple is advising customers not to repurchase ringtones and if you did, just give them a ring and they will refund you.
Until then don't purchase any more ringtones at least until the next update.
You can request a refund by going to the Account section within iTunes on a Mac or PC, or you can get help by chat, or contact Apple Care.
Phill

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Am having the same issue
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Ringtones purchased not appear in sounds on my iPhone 6

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