Riparazione iPod nano, l'apple 800554533 they asked about my visa info for a 200euro hold untill I receive the new nano
I calld the 800554533 from italy for a dead pixel on my new iPod nano and at the end of the information given for da pickup they asked about my visa info for a 200euro hold untill I get my new iPod, is it normal?
Welcome to Apple Discussions!
Yes, there are several options when you want to clean the iPod nano. There is what you mentioned along with...
iCleaner
Ice Creme
As for the hold switch, that is a problem that exchanging your ipod nano where you bought it from or sending the iPod to apple for service would fix. You would either get a new, fixed, or refurbished iPod. It is your choice as to if you want service or to just live with the hold switch.
btabz
Similar Messages
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Received the New Nano and Applecare
I am wondering how to register the Applecare for the new iPod Nano 6 gen. I just received. Also, should I register the Nano for the complimentary warranty or just register the Applecare. Do I need to register the Nano as a product first?
Would it be of any value to wait until the 90 day warranty is ready to expire before registering the Applecare for the Nano?
Thanks.As stated earlier, my delivery and package slip made no mention of getting Applecare, even if it was auto enrolled. On the email I received after placing the order below the Nano 6 gen 16 GB was clearly the purchase of the Applecare.
Had I listened to the first rep who told me to not worry, everything is OK, just go to the Apple Store…blah blah blah. My gut feeling told me that this person was not interested in seeing if indeed I did get Applecare. Even if it is auto enrolled, the package slip for the contents purchased (just like the email I received after the purchase stated) should mention that Applecare did come with this order.
When I called BACK sgirard, and demanded to speak to a manager, it became clear to the manager that had the first rep looked under my order number and then looked for what was shipped that indeed it would have been clear that I DID NOT get the Applecare I paid for.
so your talk about Auto enroll and whatever else you are saying is not the way to find out if a person actually received the Applecare they paid for. Had I listened to you or the first rep, I would have later found out that I never did get Applecare and who knows what kind of a mess a year down the road it would have been to get it all sorted out.
the Support Executive who helped me when the manager at Applecare transferred me to the online support for online purchases did the research, she felt bad because I was told the incorrect information, just like you mentioned in your email.
So since I was determined to get somebody who would actually look at my order shipped (you will get some documentation that Applecare was ordered and applied to the order that was shipped) and found out that no, the Applecare was missed when the order was shipped.
So do not mislead people who come here for help. the Auto-enroll is great and it is good you have that reply driven into your head, but help them make sure they actually got the applecare they paid for if the ordered online. You would be more helpful to these people who are trying to figure out if indeed they did get the Applecare they purchased. -
Is there any way to sort my songs normally on the new nano?
I want to sort my songs by Artist, like this:
http://img217.imageshack.us/img217/3151/19181309.jpg
But instead, when I press Artists (and also other stuff) on my nano, it always shows it like this:
http://img243.imageshack.us/img243/1917/90985309.jpg
Is there any way to fix this?
Any help would be much appreciated, thanks in advance.
btw I've found a workaround - to create a playlist with the order that I want, but it's harder to scroll through long playlists and it requires more actions every time I add a song, so please don't tell me to create a playlist.I'm wondering if some of the playlist bugs from the Nano 5G have made their way into the 6G. One bug in particular is this: Create a smart playlist in iTunes and set it to sort any way you want (e.g., by artist). That sort order should be synced to the iPod. If you change it in iTunes and resync, the sort order on the Nano should reflect the sort order in iTunes. On the Nano 3G and my iPod classic, it is. On my Nano 5G, it is not. This is a known bug. It's actually a bit worse than that. The order on the 5G seems to always be by artist with a few "odd" songs thrown into the beginning of the playlist. If you always shuffle, it's not a big deal. I never shuffle.
I have been holding back on buying the new Nano until I can determine whether this and other playlist bugs have been fixed. -
I want to buy MacBook pro but I'm wandering for the keyboard could Mac's shop change the keyboard into Arabic keyboard. I want to buy 2 laptops . I have friends in USA and they visited Apple store and they asked about change the keyboard and they said Ok (the Apple store) so, I don't know about Australia store
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I need the keyboard English with Arabic. Thanks
These are user to user technical assistance forums, and nobody here represents Apple or any store. In order to find out whether you can buy something at a particular store, you really need to find some way to contact the store directly. -
When I bought my Apple TV they ask me if I want to buy the app. What app would that be and what would it do?
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Dear Apple!
Sorry for bothering me buy an iphone 5 features of the familiar, I have a pc restore. they forget about icloud account ID and Pass now I want to activate the device without the aid small icloud account and password. lending rules company can help me to activate the serial number and IMEI states do not ask Thank you!Apple itself! I'm sorry to bother buying a used iphone 5, I have a pc restore. forget iCloud account ID and now I want to activate the device without iCloud account. Please ask apple can help me to reactivate this device does not need the drill and what? my device is iphone 5 ios 7. If possible please email: [email protected] Thank you very much
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Hi! How can I change the shipping address for the program of replacement of the 1 generation ipod nano? I've already received the empty box and now I should send back the old ipod but I'd like to receive the new one to another address. Thank you.
I would contact Apple directly and have them work with to get the iPod shipped to a new/different address.
http://www.apple.com/contact/
B-rock -
Does anyone know if there is an adapter for the new nano iPod to connect to a FS-2 iPort?
Does anyone know if there is an adapter for the new nano iPod to connect to a FS-2 iPort?
IIRC the very original Bose Dock had the old 30 pin wiring and was designed initially for the iPod
If you have that version then you will need a converter to the later wiring ( sans firewire) as in Scosche .
and then the 30 pin to lightning Apple adapter
In theory it should work but who knows.
If you have a later one which already works with current devices then just the lightning adapter
It is important to get the genuine Apple adapter I have several and all work fine in several scenarios
Avoid the eBay knock offs most only charge -
iPad 1 Safari Crashes Constantly and getting worse day by day. Has Apple come up with a solution? Now I am hearing its also happening on the newer models. My company is about to buy a lot of tablets and I will not recommend Apple anything until they fix the problem. Granted 30 or 40 iPads is not a huge impact but i promise once the outside world hears about this BS things will change. There are plenty of other tablets out there that do not have this problem. At the very least we should have the option of rolling back to a stable IOS...
I have already tried all the things mentioned above as well as other things such as other browsers etc. Its is obviously a problem with the hardware. I also borrowed a brand new 4th gen iPad and it does the same thing. Even after upgrading it to 6.01. An occasional crash is one thing and can easily be waved off but this is clearly systemic and the problem appears to be related to graphical images and videos. Both iPads are the 64gb versions, the only difference other than model is the iPad 1 has ATT cellular. The new version is clean i.e no other APPs loaded other than what came with it. I have 7 more coming but im seriously considering sending them back in favor of an Android tablet or the MS Surface.
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What do I have to write when in compilation form they ask about url website?
I am trying to complete the compilation form create a sell books account. I can't go on because I don't know what do I have to write when in compilation form they ask about url website (in Physical Address and Contact Information section).
Sorry for my english
Thank youJust as the message says, she can't search places in Canada.
Unfortunately, location based Siri searches are only supported in the U.S. for right now. They are coming to other places such as Canada but we don't know when. -
TS1363 I can not put my music on the new nano because itunes does not recognize my ipod.
I had an ipod nano 5th gen and bought the new nano with a completely different loading dock. The computer tells me to reinstall itunes but im not sure why beacuse all my music is saved on the account i created for the last one. Do I have to reinstall itunes for my computer to recognize the new ipod? What will happen to my music?
Do I have to reinstall itunes for my computer to recognize the new ipod? What will happen to my music?
What is the exact error message you are receiving?
As to re-installing iTunes, it will have no affect on the content you actually have stored in iTunes such as your music. After you finish re-installing iTunes, everything should be right where you left it in your iTunes library.
B-rock -
Will the new ipod touch have the same fitness, no shoe insert, ability that the new nano will have
Will the new ipod touch have the same "fitness", no shoe insert needed, ability that the new nano will have?
Yes, it acualy does, witch I found suprising.
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I have a new ipod nano to replace a previous one. I can't copy over my old playlists on to the new ipod. have tried selecting the playlists I want to sync but when I click sync , nothing happens
You may refer to this tutorial, it's about how to fix iTunes sync problem with iPod. Hope it helps. Feel free to email me if you need further help.
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When will the new Nano be out in other stores?
Ive just seen that its out in the apple store but does anyone know when it'll be rel
@iPod Whisperer:
I sent Apple an e-mail directly this morning and received the responses below. I'm not sure how (and from what source) you have different information than I do, but here are the official e-mails they sent me. My reading of them is that there WILL BE a new device for the nano that will enable walking & running to be tracked without the need for Nike shoes and the chip inserted therein. Since everything seems SO unclear right now, I'd rather be safe than sorry, so I will simply wait a few weeks or month, if need be, to hear definitely word from Apple via their web site AND in their retail store before I purchase it.
THIS SECOND FOLLOW UP CAME FROM APPLE TO ME.
Greetings from the iTunes Customer Support Team. I am an iTunes advisor, and I will be assisting you with your current issue until it is handled to your satisfaction.
Upon reading your email, I understand that are trying to find out the release date for the iPod Nano. I can certainly understand how eager you are to get this issue resolved, and I am happy to assist.
Robert, at this time Apple has not provided a release date. The best thing I can recommend is to continue to check the information the previous advisor provided to you.
I have personally voiced my concern on Apple's feedback page, as well as directing my customers who shared these frustrations. Please know that Apple is very receptive to the comments of customers. If this is something you would like changed, please send your comments to your feedback page. For your convenience, I've provided a link below to the feedback page:
http://www.apple.com/feedback/itunesapp.html
I hope this information proves helpful to you today. We very much appreciate your business and want you to have the best possible experience with the iTunes Store. Take care and enjoy your day.
THIS WAS THE FIRST RESPONSE I RECEIVED FROM APPLE TODAY
Thank you for your inquiry regarding the "new iPod Nano". I'm sorry, but I can't comment on rumors about decisions, products, programs, or promotions that Apple has not officially announced.
By withholding comment, Apple hopes to protect customers from making decisions based on information that is incomplete, inaccurate, or subject to change before the formal announcement. Apple believes this is the best way to ensure that all customers are treated fairly.
I appreciate your interest and encourage you to stay up to date on Apple news. Apple makes its company news available to the public through numerous channels, such as these:
The Hot News webpage: http://www.apple.com/hotnews
The Press Info webpage: http://www.apple.com/pr
Email newsletters: http://www.apple.com/enews/subscribe
Apple and the Environment: http://www.apple.com/environment
The Investor Relations webpage: http://www.apple.com/investor
Thank you for your understanding and I hope you have a great day.
HERE IS THE VERBATIM E-MAIL I PERSONALLY SENT TO iPOD SUPPORT AT NOON TODAY:
I was in the Apple Store this morning right when they opened. I asked whether or not there would be a new, physical product or if the "new" nano was just a software update because I specifically want the ability to track my walk and run without having the Nike shoes with the separate chip. They did not know, despite asking the store manager and inventory stockers. I called the main Apple number toll-free and the representative didn't know either, despite checking with a manager. Although the keynote address was somewhat unclear on this point, I was told it might not be available for a week and to check back. I am very suprised that a corporate Apple store and your main call center could not answer this simple question.Can I please get a definitive answer?
AS YOU CAN SEE, I AM ATTEMPTING TO GET INFORMATION DIRECTLY FROM THE SOURCE AT APPLE. WHERE DID YOU GET YOUR INFORMATION, iPOD WHISPERER? -
I have a iPhone 4 micro sim and I plan on getting a iPhone 5 and would I be able to change my current micro sim to the new nano sim by my carrier ?
Call your carrier and ask if they will be furnishing nano sims. If not, get out the sandpaper, cutting tools & search Google for how to cut a micro sim down to nano sim size. You will also need to sand down the thickness. I suggest you get several sims to practice on.
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