Risk anlaysis failed in CUP

Hi Everyone
I am trying to run risk analysis in CUP ( GRC AC 5.3) but I am getting the follwoing error
Risk analysis failed: Exception from the service : Invalid System
my connector works fine, and I have also changed the intial pasword for the websuer used in the Risk analysis tab in Configuration
Webuser have admin rights .
I guess I need have the same name for the connector as in RAR ... will try to chaneg and give it a try .
I mean the connector name in CUP and System Id for the connector in RAR should be the same right?
did anayone face simialr issue ?
any help would be appreacited .
Regards
PKK

Hi Harleen
I ceelted all the role attributes created all from scratch and editied the import file accordingly
we are on GRC aC 5.3 and SP level 7
belwo is log , might split into two
2009-03-24 14:10:15,997 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  NavigationEngine.java@85:execute() : Current Module: |CFG| Conversation: |cnvConfigImportRoles| Screen: |scrConfigImportRoles|
2009-03-24 14:10:15,997 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  NavigationEngine.java@105:execute() :  Module#CFG#Conversation#cnvConfigImportRoles#Screen#scrConfigImportRoles#Action#saveConfigImportRoles#
2009-03-24 14:10:15,997 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  NavigationEngine.java@261:execute() : Handler found:class com.virsa.ae.configuration.actions.ImportRolesAction
2009-03-24 14:10:15,997 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  ImportRolesAction.java@56:execute() : INTO the method
2009-03-24 14:10:16,091 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@2752:getAELocaleCodeMapKeyAsLocaleId() : INTO the method
2009-03-24 14:10:16,091 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameCUSTOM_FIELD_NAME,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  High
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Low
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  High
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Low
2009-03-24 14:10:16,106 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@838:insertOrUpdateRoleDetails() : Error in Business Sub Process may be Business Sub Process not exists in the system  BE_MM
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@838:insertOrUpdateRoleDetails() : Error in Business Sub Process may be Business Sub Process not exists in the system  BE_MM
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Low
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,122 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@838:insertOrUpdateRoleDetails() : Error in Business Sub Process may be Business Sub Process not exists in the system  BE_SD
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  High
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@838:insertOrUpdateRoleDetails() : Error in Business Sub Process may be Business Sub Process not exists in the system  BE_SD
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,138 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,153 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] DEBUG  AECacheUtil.java@924:getCacheObject() : INTO the method : pCacheNameSYSTEMS,pLocaleId1
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] ERROR  RoleFileImportImpl.java@822:insertOrUpdateRoleDetails() : Error in Critical Level may be Critical Level not exists in the system  Meduim
2009-03-24 14:10:16,169 [SAPEngine_Application_Thread[impl:3]_28] ERROR 
Regards
PKK

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         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
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    Caused by: com.virsa.ae.service.ServiceException: Exception from the service : Risk Analysis failed
         at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.determineRisks(RiskAnalysisWS53DAO.java:582)
         at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:119)
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
         ... 24 more
    Please help me on this ASAP
    Thanks,
    Jagat

    Please also go throug this system log as well
    2010-05-11 16:59:03,797 [SAPEngine_Application_Thread[impl:3]_50] ERROR Exception during EJB call, Ignoring and trying Webservice Call
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         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:295)
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:419)
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:522)
         at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doRiskAnalysis(RiskAnalysisAction.java:1073)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doAnalysis(RiskAnalysisAction.java:300)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:109)
         at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:271)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:387)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:365)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:944)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:266)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
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         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.execRiskAnalysis(RiskAnalysisEJB53DAO.java:309)
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:277)
         ... 28 more
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         at com.virsa.ae.service.sap.SystemDAOFactory.getCCRiskAnalysisEJBClient(SystemDAOFactory.java:1967)
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         ... 29 more
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         at com.sap.engine.services.jndi.implserver.ServerContextImpl.lookup(ServerContextImpl.java:649)
         at com.sap.engine.services.jndi.implclient.ClientContext.lookup(ClientContext.java:344)
         at com.sap.engine.services.jndi.implclient.OffsetClientContext.lookup(OffsetClientContext.java:254)
         at com.sap.engine.services.jndi.implclient.OffsetClientContext.lookup(OffsetClientContext.java:271)
         at javax.naming.InitialContext.lookup(InitialContext.java:347)
         at javax.naming.InitialContext.lookup(InitialContext.java:347)
         at com.virsa.ae.service

  • Getting "Risk Analysis Failed " error while raising request from IDM

    Hi friends,
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    The connector set up are all looking correct . However the requests are not getting raised in many cases .
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  • Risk Analysis failure in CUP

    Hi Experts,
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    Risk analysis failed: Exception from the service : Risk Analysis failed
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    The Connection Names are the same for CUP and RAR.
    Here is the CUP log for the error:
    2009-05-11 17:17:12,562 [SAPEngine_Application_Thread[impl:3]_36] ERROR com.virsa.ae.core.BOException: Exception from the service : Risk Analysis failed
    com.virsa.ae.core.BOException: Exception from the service : Risk Analysis failed
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:199)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doRiskAnalysis(RiskAnalysisAction.java:1073)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doAnalysis(RiskAnalysisAction.java:300)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:109)
         at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:271)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    Caused by: com.virsa.ae.service.ServiceException: Exception from the service : Risk Analysis failed
         at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.determineRisks(RiskAnalysisWS53DAO.java:586)
         at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:119)
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
         ... 24 more

    Hello All,
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    EXCEPTION_FROM_THE_SERVICERisk Analysis failed
    com.virsa.ae.core.BOException: EXCEPTION_FROM_THE_SERVICERisk Analysis failed.
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  • CUP 5.3 (SP12) Risk Analysis Errors in CUP

    Hello Experts,
    When I run risk analysis in CUP for user provisioning. I get an error message:
    Risk analysis failed: Exception in getting the results from the web service : Service call exception; nested exception is: java.lang.Exception: Incorrect content-type found 'text/html'
    Connector names are the same across all the components. We have a CUP test environment with SP11, and we did not have this kind of errors. I virtually tried everything I could.
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    Hello HM, 
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    You might try double checking the following:
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    2. Check that you uploaded the latest UME roles that were delivered with SP12.
    3. Check the UME user that is configured in CUP for risk analysis to make sure the password is still correct and that it has enough assigned roles.
    4. Make sure you uploaded all the required XML configuration files to CUP --> Configuration --> Initial System Data.

  • Risk analysis failed: Exception from the service : Invalid System

    I'm trying to get the risk analysis performed for CUP requests.  When I'm in the process of creating a request, and I add roles to the request and then click on the risk analysis button, I get the above error.
    I checked the URI that I've included in the Risk Analysis section of the configuration and I believe it is correct:
    http://<server>:<port>/VirsaCCRiskAnalysisService/Config1?wsdl&style=document
    I've selected 5.3 web service, and I have provided a user ID that has admin rights.
    What do you think is the reason this error is being thrown?
    The error in the log is:
    2009-11-19 15:04:31,821 [SAPEngine_Application_Thread[impl:3]_39] ERROR com.virsa.ae.core.BOException: Exception from the service : Invalid System
    com.virsa.ae.core.BOException: Exception from the service : Invalid System
    Thanks,
    Santosh

    Frank,
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    I'm waiting to try that out, but I'm not sure about any secondary impact of making a change to the JCo name.
    Let me know what you think about that move.
    Thanks,
    Santosh

  • Risk analysis failed: ExceptionInvalid System

    Hi Gurus,
    When I am doing risk analysis in CUP for work flow request I am getting following error"Risk analysis failed: ExceptionInvalid System"
    And system log is as follows"
    011-12-18 15:52:02,729 [SAPEngine_Application_Thread[impl:3]_2] ERROR
    com.virsa.ae.service.messaging.MessageNotFoundException: Code: '9940', Locale: 'en'
    com.virsa.ae.service.messaging.MessageNotFoundException: Code: '9940', Locale: 'en'
         at com.virsa.ae.service.messaging.MessageFormatter.formatAsText
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         at com.virsa.ae.search.po.RequestHistoryPO.getDisplayString(RequestHistoryPO.java:112)
         at jsp_show_audit_info1323336819278._jspService
    (jsp_show_audit_info1323336819278.java:110)
         at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)
         at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service
    (JSPServlet.java:566)
         at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service
    (JSPServlet.java:190)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork
    (RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.include
    (RequestDispatcherImpl.java:509)
         at com.sap.engine.services.servlets_jsp.server.jsp.PageContextImpl.include
    (PageContextImpl.java:163)
         at jsp_request_review1323336807965._jspService(jsp_request_review1323336807965.java:703)
         at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)
         at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service
    (JSPServlet.java:566)
         at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service
    (JSPServlet.java:190)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork
    (RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward
    (RequestDispatcherImpl.java:377)
         at com.sap.engine.services.servlets_jsp.server.jsp.PageContextImpl.forward
    (PageContextImpl.java:199)
         at jsp_request_review_controller1323336806543._jspService
    (jsp_request_review_controller1323336806543.java:18)
         at com.sap.engine.services.servlets_jsp.server.jsp.JspBase.service(JspBase.java:112)
         at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service
    (JSPServlet.java:566)
         at com.sap.engine.services.servlets_jsp.server.servlet.JSPServlet.service
    (JSPServlet.java:190)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork
    (RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward
    (RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service
    (AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork
    (RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward
    (RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service
    (AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet
    (HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest
    (HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet
    (RequestAnalizer.java:386)
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    (RequestAnalizer.java:364)
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    (RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle
    (RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
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    com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process
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         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
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         at java.security.AccessController.doPrivileged(Native Method)
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  • Risk Analysis Failing in ERM 5.3

    Hi All -
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    I also get this error when trying to run Mass Maintenance --> Risk Analysis:
    Risk anaysis for role "XX:XXXXX" failed
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    java.lang.Throwable: Cannot assign NULL to host variable 5. setNull() can only be used if the corresponding column is nullable. The statement is "INSERT INTO VT_RE_RSK_OBJRULES (OBJCODE, OBJDESC, OBJFLDCODE, OBJFLDDESC, VALFRMID, VALTOID, COND, RSKVIOLID)  VALUES(?, ?, ?, ?, ?, ?, ?, ?)".
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         at com.virsa.re.role.actions.RiskAnalysisAction.performRiskAnalysisOnMultipleRoles(RiskAnalysisAction.java:609)
         at com.virsa.re.role.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:112)
         at com.virsa.framework.NavigationEngine.execute(NavigationEngine.java:273)
         at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:230)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:286)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
         at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
         at com.virsa.comp.history.filter.HistoryFilter.doFilter(HistoryFilter.java:43)
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         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(Native Method)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    Any help would be greatly appreciate it - Thanks in Advance!

    GOing to repost

  • Risk analysis failed; Risk Analysis failed

    Hi,
    Risk analysis failed in RE at object level but its working fine at transaction level, Any suggetion
    Thanks

    Hi,
    Issue persist for only one solution rest all working fine, here is the log
    -- Request dump for Action Path is scrLeftNav.linkConfigSysLog
    2009-02-20 16:49:17,521 [SAPEngine_Application_Thread[impl:3]_19] DEBUG recordHistory:0::true#
    2009-02-20 16:49:17,521 [SAPEngine_Application_Thread[impl:3]_19] DEBUG -- End Request dump for Action Path is scrLeftNav.linkConfigSysLog
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         at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
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         at java.security.AccessController.doPrivileged(Native Method)
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         at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
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         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
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    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG -- End Request dump for Action Path is scrTopNav.cfg
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG Current Module: |RE| Conversation: |cnvRole| Screen: |scrRiskAnalysis|
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG  Module#RE#Conversation#cnvRole#Screen#scrTopNav#Action#cfg#
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    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG com.virsa.framework.Context : clearScreenRep :   : 4 entries cleared from screen repositiory
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG Handler found:class com.virsa.re.actions.SuccessAction
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG forwarding to:CFG.cnvBusProc.scrBusProc.cfgSearchBusProc.do
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG
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    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG Current Module: |RE| Conversation: |cnvRole| Screen: |scrTopNav|
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG  Module#CFG#Conversation#cnvBusProc#Screen#scrBusProc#Action#cfgSearchBusProc#
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG Changing Module: FROM: RE TO CFG
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG com.virsa.framework.Context : clearConversationRep :   : 18 entries cleared from conversation repositiory
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG com.virsa.framework.Context : clearScreenRep :   : 0 entries cleared from screen repositiory
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG Handler found:class com.virsa.re.configuration.action.BusinessProcessAction
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG In LockedObjBO.deleteLockedObjBySession(String sessionID) starts.....
    2009-02-20 16:49:18,475 [SAPEngine_Application_Thread[impl:3]_14] DEBUG In LockedObjBO.deleteLockedObjBySession(String sessionID) ends.....
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    Greetings,
    Risk Analysis through CUP is failing on a request containing multi system access.
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    5. The URI is setup correct and no issue identified there.
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    When the approver tries to approve the request Risk analysis is setup as a mandatory task and when the RA is performed the system takes the default "ALL" and errors out, when you choose a specific system and perform you get the required results without any failure. Below is the java dump for the error.
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    2011-03-09 10:16:11,264 [SAPEngine_Application_Thread[impl:3]_28] ERROR java.lang.VerifyError: com/virsa/cc/xsys/ejb/RiskAnalysis.execRiskAnalysis(Lcom/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO;)Lcom/virsa/cc/xsys/webservices/dto/RAResultDTO;
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    Edited by: Angara Rao on Mar 9, 2011 5:15 PM

    Greetings,
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    I have check already check the below and they seem working fine without any issue
    1. The admin passwords have been checked in both the systems (backend) as well as in the UME.
    2. The risk analysis web service works as expected and there is no failure.
    3. The connectors have the same name both in CUP & RAR no difference
    4. SAPJCO connectors are appropriately setup in the SLD for both the systems and they work when tested out.
    5. The URI is setup correct and no issue identified there.
    6. Both the systems request have the same stage/path and the custom approver determination appropriately setup
    When the approver tries to approve the request Risk analysis is setup as a mandatory task and when the RA is performed the system takes the default "ALL" and errors out, when you choose a specific system and perform you get the required results without any failure. Below is the java dump for the error.
    Please let me know if I have missed anything?
    Line: -
    2011-03-09 10:16:11,264 [SAPEngine_Application_Thread[impl:3]_28] ERROR java.lang.VerifyError: com/virsa/cc/xsys/ejb/RiskAnalysis.execRiskAnalysis(Lcom/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO;)Lcom/virsa/cc/xsys/webservices/dto/RAResultDTO;
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         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.execRiskAnalysis(RiskAnalysisEJB53DAO.java:305)
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         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:419)
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         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(AccessController.java:219)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    2011-03-09 10:16:11,278 [SAPEngine_Application_Thread[impl:3]_28] ERROR Exception during EJB call, Ignoring and trying Webservice Call
    com.virsa.ae.service.ServiceException: Exception in getting the results from the EJB service : com/virsa/cc/xsys/ejb/RiskAnalysis.execRiskAnalysis(Lcom/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO;)Lcom/virsa/cc/xsys/webservices/dto/RAResultDTO;
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:295)
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:419)
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.determineRisks(RiskAnalysisEJB53DAO.java:527)
         at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:103)
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doRiskAnalysis(RiskAnalysisAction.java:1108)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doAnalysis(RiskAnalysisAction.java:335)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:112)
         at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(AccessController.java:219)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    Caused by:
    java.lang.VerifyError: com/virsa/cc/xsys/ejb/RiskAnalysis.execRiskAnalysis(Lcom/virsa/cc/xsys/webservices/dto/WSRAInputParamDTO;)Lcom/virsa/cc/xsys/webservices/dto/RAResultDTO;
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.execRiskAnalysis(RiskAnalysisEJB53DAO.java:305)
         at com.virsa.ae.service.sap.RiskAnalysisEJB53DAO.getViolations(RiskAnalysisEJB53DAO.java:277)
         ... 28 more
    2011-03-09 10:19:32,401 [SAPEngine_Application_Thread[impl:3]_28] ERROR com.virsa.ae.core.BOException: EXCEPTION_FROM_THE_SERVICERisk Analysis failed
    com.virsa.ae.core.BOException: EXCEPTION_FROM_THE_SERVICERisk Analysis failed
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:199)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doRiskAnalysis(RiskAnalysisAction.java:1108)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.doAnalysis(RiskAnalysisAction.java:335)
         at com.virsa.ae.accessrequests.actions.RiskAnalysisAction.execute(RiskAnalysisAction.java:112)
         at com.virsa.ae.commons.utils.framework.NavigationEngine.execute(NavigationEngine.java:295)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:431)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.doWork(RequestDispatcherImpl.java:321)
         at com.sap.engine.services.servlets_jsp.server.runtime.RequestDispatcherImpl.forward(RequestDispatcherImpl.java:377)
         at com.virsa.ae.commons.utils.framework.servlet.AEFrameworkServlet.service(AEFrameworkServlet.java:461)
         at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
         at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
         at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
         at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
         at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
         at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
         at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
         at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
         at java.security.AccessController.doPrivileged(AccessController.java:219)
         at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
         at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
    Caused by:
    com.virsa.ae.service.ServiceException: EXCEPTION_FROM_THE_SERVICERisk Analysis failed
         at com.virsa.ae.service.sap.RiskAnalysisWS53DAO.determineRisks(RiskAnalysisWS53DAO.java:587)
         at com.virsa.ae.service.sap.RiskAnalysis53DAO.determineRisks(RiskAnalysis53DAO.java:119)
         at com.virsa.ae.accessrequests.bo.RiskAnalysisBO.findViolations(RiskAnalysisBO.java:182)
         ... 24 more
    Edited by: Angara Rao on Mar 9, 2011 5:15 PM

  • Error in Provisioning Risk Update Request in CUP

    Dear Experts,
    I have configured all the required settings to configure Risk create/Update and change workflow in CUP.
    I am even successfully generate the requests type Create Risk in CUP from RAR.But , not able to generate request type update risk from same path and recieving error provisioning request at stage -
    Please provide any clue to resolve this issue.I am in SP12
    Thanks,
    Mukesh

    Please find..
    I am trying to remove a function from the below risk ID in RAR.
    getting this error when approving in CUP.
    2011-04-19 09:15:29,943 [SAPEngine_Application_Thread[impl:3]_74] ERROR com.virsa.ae.accessrequests.bo.RequestExitServiceHelper : callExitService() :   : Exception in calling the exit service,  error code : -1, error message : ERROR: Risk: B001 has exceeded the maximum number of rules (46,655) that can be generated for a risk
    2011-04-19 09:15:29,946 [SAPEngine_Application_Thread[impl:3]_74] DEBUG com.virsa.ae.accessrequests.bo.RequestBO : updateRolesForProvision() :   : INTO the method for reqno : 1116
    2011-04-19 09:15:29,946 [SAPEngine_Application_Thread[impl:3]_74] DEBUG com.virsa.ae.accessrequests.bo.RequestBO : updateRequestApplicationForProvisionStatus() :   : INTO the method for reqno : 1116
    2011-04-19 09:15:29,946 [SAPEngine_Application_Thread[impl:3]_74] DEBUG com.virsa.ae.accessrequests.bo.RequestBO : updateRequestApplicationForProvisionStatus() :   : listApplicationDTOs : []
    2011-04-19 09:15:29,946 [SAPEngine_Application_Thread[impl:3]_74] DEBUG com.virsa.ae.accessrequests.bo.RequestBO : insertRequestApplicationForProvisionStatus() :   : INTO the method for reqno : 1116
    2011-04-19 09:15:29,948 [SAPEngine_Application_Thread[impl:3]_74] ERROR Exception in calling the exit service,  error code : -1, error message : ERROR: Risk: B001 has exceeded the maximum number of rules (46,655) that can be generated for a risk
    com.virsa.ae.service.ServiceException: Exception in calling the exit service,  error code : -1, error message : ERROR: Risk: B001 has exceeded the maximum number of rules (46,655) that can be generated for a risk
         at com.virsa.ae.accessrequests.bo.RequestExitServiceHelper.callCCExitService(RequestExitServiceHelper.java:277)
    Thanks,
    Mukesh

  • "Filter failed" in CUPS when using IPP (HP LaserJet 500 color M551)

    I have two ArchLinux machines, one with HP LaserJet 500 color M551 connected over USB and another one on the same network. Printing over network (ipp) doesn't work: CUPS on the client says "Filter failed", so the job doesn't even reach the server. Printing directly from the server works perfectly fine, there's no "Filter failed" message and it just prints.
    Both machines have the same ArchLinux installation, they are both x86_64, they have hpijs installed and the same PPD selected. This WiKi entry didn't help and the printer differs from the one discussed here, so it doesn't seem to be a well-known issue. :-(
    I tried to reinstall the printer on the client many times, using both DNSSD and direct URI input. All this seems to work fine. The filter that fails is probably /usr/lib/cups/filter/hpps, but I have no idea how to get debugging info from it, i.e., why it fails etc. The same filter works just fine on the server.
    I thought this might have something to do with the distinction between PostScript and the HP PCL variants. Enabling Adobe TBCP should fix this by adding the appropriate binary metadata and escaping things as needed... However, switching TBCP on in the CUPS printer settings stopped the printer from working. The printer appeared to be OK and responsive, but simply didn't print anything. Disabling TBCP fixed this on the server, but the client shows the "Filter failed" message, no matter what's happening on the server.

    I have similar problems with network printing (from various 32-bit and 64-bit Arch systems) producing 'Filter failed' messages, while directly printing from the CUPS server - with USB connection to the device - works as expected. My all-in-one device is an HP Photosmart C4480 and everything worked fine a few weeks ago. (Ironically, I can get network scanning using Xsane!) I've tried reinstalling, and various drivers to no avail.
    It's very frustrating, and I think I've tried everything suggested in the Wiki.
    Added later, after setting 'LogLevel debug' in cupsd.conf:
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Adding start banner page "none".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Queued on "hpc4480" by "anonymous".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] File of type application/vnd.cups-raster queued by "anonymous".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Adding end banner page "none".
    D [21/Aug/2013:22:19:57 +0100] [Job 18] time-at-processing=1377119997
    D [21/Aug/2013:22:19:57 +0100] [Job 18] 1 filters for job:
    D [21/Aug/2013:22:19:57 +0100] [Job 18] hpcups (application/vnd.cups-raster to printer/hpc4480, cost 0)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] job-sheets=none,none
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[0]="hpc4480"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[1]="18"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[2]="anonymous"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[3]="Test Page"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[4]="1"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[5]="job-uuid=urn:uuid:febcff1d-2cc5-3058-4c2f-c420e625e3ec job-originating-host-name=192.168.1.11 time-at-creation=1377119989 time-at-processing=1377119997"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] argv[6]="/var/spool/cups/d00018-001"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[0]="CUPS_CACHEDIR=/var/cache/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[1]="CUPS_DATADIR=/usr/share/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[2]="CUPS_DOCROOT=/usr/share/cups/doc"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[3]="CUPS_FONTPATH=/usr/share/cups/fonts"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[4]="CUPS_REQUESTROOT=/var/spool/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[5]="CUPS_SERVERBIN=/usr/lib/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[6]="CUPS_SERVERROOT=/etc/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[7]="CUPS_STATEDIR=/run/cups"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[8]="HOME=/var/spool/cups/tmp"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[9]="PATH=/usr/lib/cups/filter:/usr/bin:/usr/bin:/bin:/usr/bin"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[10]="[email protected]"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[11]="SOFTWARE=CUPS/1.6.3"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[12]="TMPDIR=/var/spool/cups/tmp"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[13]="USER=root"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[14]="CUPS_MAX_MESSAGE=2047"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[15]="CUPS_SERVER=/run/cups/cups.sock"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[16]="CUPS_ENCRYPTION=IfRequested"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[17]="IPP_PORT=631"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[18]="CHARSET=utf-8"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[19]="LANG=en_GB.UTF-8"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[20]="PPD=/etc/cups/ppd/hpc4480.ppd"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[21]="RIP_MAX_CACHE=128m"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[22]="CONTENT_TYPE=application/vnd.cups-raster"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[23]="DEVICE_URI=hp:/usb/Photosmart_C4400_series?serial=MY842FM2150557"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[24]="PRINTER_INFO=HP Photosmart C4480"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[25]="PRINTER_LOCATION=ninian"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[26]="PRINTER=hpc4480"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[27]="PRINTER_STATE_REASONS=none"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[28]="CUPS_FILETYPE=document"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] envp[29]="AUTH_I****"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Started filter /usr/lib/cups/filter/hpcups (PID 8978)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Started backend /usr/lib/cups/backend/hp (PID 8979)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] prnt/hpcups/HPCupsFilter.cpp 548: cupsRasterOpen failed, fd = 5
    D [21/Aug/2013:22:19:57 +0100] [Job 18] PID 8978 (/usr/lib/cups/filter/hpcups) stopped with status 1.
    D [21/Aug/2013:22:19:57 +0100] [Job 18] Hint: Try setting the LogLevel to "debug" to find out more.
    D [21/Aug/2013:22:19:57 +0100] [Job 18] prnt/backend/hp.c 839: ERROR: null print job total=0
    D [21/Aug/2013:22:19:57 +0100] [Job 18] PID 8979 (/usr/lib/cups/backend/hp) exited with no errors.
    D [21/Aug/2013:22:19:57 +0100] [Job 18] End of messages
    D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state=3(idle)
    D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state-message="Filter failed"
    D [21/Aug/2013:22:19:57 +0100] [Job 18] printer-state-reasons=none
    Crucial error seems to be: prnt/hpcups/HPCupsFilter.cpp 548: cupsRasterOpen failed, fd = 5
    Last edited by ninian (2013-08-21 21:28:58)

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