RMA request, internet browser closed during process....help ple

Question

my browser closed after the order had been submitted and during the "thank you" screen, as soon as i had read the terms and instructions on the RMA request on a ZEN 4gb and was clicking "I Agree" or whatever that button says, thats when it closed by mistake. The order still came through, i think, as my account says its processing. but its been over fifteen minutes and no email verification, could this untimely closing (right as i hit the button to accept terms of repair) have caused an error? please help, thank you.

Answer 1

No, I did not manage to get the RMA number . Basically it froze right before i could get it, right as i clicked the "I Agree" (or whatever its called) button on the "Thank You/Acceptance of Terms" form or whatever they are called. So basically I payed but cannot get what i paid for. To resend it i would have to pay another 25 dollars for labor, which i have paid once; and since its my mom's money, i need to get what i paid for or she will be quite the angry one.
Do you think i could tell customer support my order number and maybe they can tell me the RMA number phone or email it to me, or resend the order without and additonal charge for me?