RMAN, RAC, NFS, and server lock ups

Good day. My environment is:
--a 2-node RAC
--Enterprise Edition 11.2.0.3
--RHEL 5.1
The goal is to use RMAN to push backups to a shared NFS mount (on a different server). Both nodes will have access to this location (in the event one node goes down, the other can still run backups). Easy, right?
Wrong.
I've tried every NFS mount option in the book. Most work just fine, some don't. When I use the recommended NFS mount options:
rw,bg,hard,nointr,rsize=32768,wsize=32768,tcp, vers=3,timeo=600, actimeo=0
or
rw,bg,hard,nointr,rsize=32768,wsize=32768,proto=tcp,noac,forcedirectio, vers=3,suid
The mount works normally. I can "ls" and "mkdir" and "touch" and "vi" and "cp" files back and forth from the NFS backup location to the RAC node all day long. No problems. However, when I try to do almost anything in RMAN which requires writing to the NFS backup location such as the command "backup archive all delete input;" (or even things as simple as a Crosscheck or RMAN configuration change which writes any changes back to the autobackup ControlFile) the node locks up. There are no errors (or if there are, I don't know where to find them), even when I use RMAN log.
Just to recap: I run a Crosscheck (or any RMAN process that writes to the NFS backup location), the node will lock up, and I can let it sit for a day, inaccessible, with CRSCTL on the other node saying it's offline, and the node will never come out of a "frozen" state. It cannot be pinged or connected to.
I think I can safely rule out NFS mount options at this point.
I understand (after extensive reading of MOS docs and testing) that RAC RMAN can and does suffer from inefficient I/O when writing to an NFS mount. I don't think that's the culprit either. The autobackup ControlFile is not that big and I cannot see how running a simple Crosscheck would lock an entire node.
I am hoping someone has encountered this in the past and hopefully it's just a simple misconfiguration somewhere.

My NFS line in /etc/fstab is (these options are for supporting 11.2.0.3, 11.1.0.7, and 10.2.0.4/5 simultaneously): server.domain:/NFS_Export /backup nfs rw,bg,hard,nointr,rsize=32768,wsize=32768,tcp,actimeo=0,vers=3,timeo=600 0 0
Before you installed GI, did you by chance do a yum update? I've encountered a similar issue which ended up being due to mkinitrd creating a corrupted kernel; mkinitrd is invoked during the GI installation when the ADVM drivers are added and in my case mkinitrd created a new kernel prior to the new kernel being installed. Second to that, make sure you have the matching kernel headers to your kernel version. If they are different then you could probably get away with just creating a new kernel with mkinitrd and relinking GI/RDBMS homes, but be prepared to wipe GI and reinstall.

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  • Crashes and Lock-ups

    I have been experiencing crashes and lock-ups in Premiere CS4.
    Last week I was running Encore to burn a DVD and when I noticed the processor was running flat out. I decided to run Core Temp to check the temperatures. At that point my encoding stopped and Encore locked up.
    Now I usually have Core Temp start when I load Windows. I have now disabled it and when I ran Premiere last night guess what? No lock-ups. Now this is early days but I suspect Core Temp might be the problem. I hope so. I'll report back with my findings when I have had more time to experiment.
    PS I'm running Windows XP SP3, Quad Core 6600 and 4Gb RAM
    Cheers,
    Tim

    You posted near the end of a similar thread in the CS5 forum.  I branched your post into a new topic and moved it here to this forum.  My post #1 was a request to be more careful where you post.
    If you want to see where you originally posted, click on the word "thread" in the phrase "Branched from an earlier thread", located at the top of the post list.
    -Jeff

  • I am getting frequent lock-ups and blue screens during boot up. The lock ups occur during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button. Ideas?

    I am getting frequent lock-ups and blue screens during boot up on my Mac Pro.  The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
    I had the Mac Defender malware and I have used apple jack but still having issues.

    I am getting frequent lock-ups and blue screens during boot up on my Mac Pro.  The lock- ups occur sometimes during normal use and I cannot click anything or force quit. The cursor shows something is loading, but never stops. I have to use power button.
    I had the Mac Defender malware and I have used apple jack but still having issues.

  • HP Pavilion Elite e91804 experiencing lock-ups and crashing after LWSEP

    1. Product name and number: HP Pavilion Elite e91804
    2. Operating system: Windows 7 64 bit
    3. No error message (other than blue screen)
    4. My most recent change was sending my computer in for the Limited Warranty Service Enhancement Program, and receiving a new motherboard.
    Before I sent my computer in for the LWSEP I was experiencing lock-ups and crashes only when I was multi-tasking (playing video games, listening to music, and having tabs open in firefox).
    So I sent my computer in for the LWSEP to receive a new motherboard to fix these crashes, however after receiving my computer from them, the lock-ups and crashing have not been fixed and, in fact, have gotten worse. My computer will now lock-up and crash whenever I attempt to stream anything, be that music, video, etc. I can still occasionally play video games, assuming that I am doing nothing else, and that my computer cooperates with me (not locking up), but this only happens about 1/3 of the time.
    My main confusion is that sending my computer in was supposed to fix my problem, not make it worse. Any help would be greatly appreciated.

    1. Product name and number: HP Pavilion Elite e91804
    2. Operating system: Windows 7 64 bit
    3. No error message (other than blue screen)
    4. My most recent change was sending my computer in for the Limited Warranty Service Enhancement Program, and receiving a new motherboard.
    Before I sent my computer in for the LWSEP I was experiencing lock-ups and crashes only when I was multi-tasking (playing video games, listening to music, and having tabs open in firefox).
    So I sent my computer in for the LWSEP to receive a new motherboard to fix these crashes, however after receiving my computer from them, the lock-ups and crashing have not been fixed and, in fact, have gotten worse. My computer will now lock-up and crash whenever I attempt to stream anything, be that music, video, etc. I can still occasionally play video games, assuming that I am doing nothing else, and that my computer cooperates with me (not locking up), but this only happens about 1/3 of the time.
    My main confusion is that sending my computer in was supposed to fix my problem, not make it worse. Any help would be greatly appreciated.

  • Random Restarts and lock ups

    Hi all,
    I know there's similar threads on this, but i'm experiencing random lock ups and the phone restarting itself at random. It's the "panic.plist" crash several users have complained about. This issue mostly leads to a hardware problem according to the existing threads.
    In my case, this happens about once a month, like a handful of times ever since 12/20/2011 (date of activation). If my hardware was shot, wouldn't this happen several times a week? Several times a day?
    64 GB iPhone 4S w/ iOS 5.1.1 by the way.

    Just an update - ripped the sound card out, rebooted and installed the software for on-board sound - problem solved i can actually talk on vent and the computer boots without errors and hasnt crashed in the past week. Basically was $200 very poorly spent as i cant really be bothered ever putting it back into my system - support told me to download the latest drivers (first thing i did when i found the problem s didnt fix a thing) huge thumbs down for creative - to sum it up - use onboard sound if it works and you want a stable computer.

  • Multiple Panics, Lock Ups and Freezes

    My MacBook Pro running 10.8.3 has been having some random shut downs and lock ups lately, the latest of which took the internal boot drive totally offline. I was able to recover it after booting to my external recovery drive and running DiskWarrior 4 as Disk Utility simply said I needed to repair the drive before mounting it, but then said it was unrepairable after attempting to do so.
    After the DiskWarrior repair, the Mac booted from it's internal drive like there was nothing wrong, but an hour or so later, I had another lock up where everything froze up and was unresponsive and then after a restart I got another hour or so before it shut itself down and then restarted itself, so I'm obviously less than thrilled with the situation.
    This is the factory drive which came with the MacBook Pro when purchased new in January of this year, so I have a hard time believing the drive is physically bad, though I guess anything is possible. Another thing that has me thinking it's not the hardware is that the machine runs fine when booted to the external recovery drive and has no errors or any of the symptoms I've been experiencing.
    Anyway, I've been looking at the panic reports, but I'm honestly not well versed in what any of this means, so I'm hoping one of the experts can chime in and maybe point me in the right direction as I'm running out of ideas :/
    Interval Since Last Panic Report:  2467 sec
    Panics Since Last Report:          1
    Anonymous UUID:                    BBC20339-6AE8-82EA-4368-DCBBCC912FF4
    Anonymous UUID:                    BBC20339-6AE8-82EA-4368-DCBBCC912FF4
    Thu May  2 13:44:42 2013
    panic(cpu 6 caller 0xffffff8025cb7e95): Kernel trap at 0xffffff7fa741c064, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000010, CR3: 0x00000000443ae021, CR4: 0x00000000001606e0
    RAX: 0x0000000000000001, RBX: 0xffffff81c60a6000, RCX: 0xffffff8048c44000, RDX: 0xffffff81f7773a38
    RSP: 0xffffff81f7773b60, RBP: 0xffffff81f7773b60, RSI: 0x0000000000000000, RDI: 0x0000000000000000
    R8:  0x0000000000000000, R9:  0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
    R12: 0xffffff81c60a6000, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x0000000000000000
    RFL: 0x0000000000010246, RIP: 0xffffff7fa741c064, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x0000000000000010, Error code: 0x0000000000000000, Fault CPU: 0x6
    Backtrace (CPU 6), Frame : Return Address
    0xffffff81f7773800 : 0xffffff8025c1d626
    0xffffff81f7773870 : 0xffffff8025cb7e95
    0xffffff81f7773a40 : 0xffffff8025ccd4dd
    0xffffff81f7773a60 : 0xffffff7fa741c064
    0xffffff81f7773b60 : 0xffffff7fa7405d64
    0xffffff81f7773bb0 : 0xffffff7fa7405cba
    0xffffff81f7773bd0 : 0xffffff7fa73e17ae
    0xffffff81f7773c00 : 0xffffff7fa62b03a0
    0xffffff81f7773c40 : 0xffffff7fa62b030f
    0xffffff81f7773c60 : 0xffffff7fa62b575c
    0xffffff81f7773cf0 : 0xffffff7fa62ade50
    0xffffff81f7773d20 : 0xffffff7fa62feb8b
    0xffffff81f7773d70 : 0xffffff8026032e7b
    0xffffff81f7773dc0 : 0xffffff80260634f7
    0xffffff81f7773e30 : 0xffffff8025c97fef
    0xffffff81f7773e80 : 0xffffff8025c20aed
    0xffffff81f7773eb0 : 0xffffff8025c10448
    0xffffff81f7773f00 : 0xffffff8025c1961b
    0xffffff81f7773f70 : 0xffffff8025ca5dd6
    0xffffff81f7773fb0 : 0xffffff8025ccdd43
          Kernel Extensions in backtrace:
             com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa62a4000->0xffffff7fa62dbfff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa6266000
             com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa62fb 000->0xffffff7fa6608fff
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa6266000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7fa62e7000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa62a4000
             com.apple.GeForce(8.1)[A15BB65E-3501-340F-87CB-2FD2BAD33E35]@0xffffff7fa73de000 ->0xffffff7fa74aafff
                dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7fa62 fb000
                dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7fa62e7000
                dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7fa6266000
                dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7fa62a4000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    12D78
    Kernel version:
    Darwin Kernel Version 12.3.0: Sun Jan  6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
    Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
    Kernel slide:     0x0000000025a00000
    Kernel text base: 0xffffff8025c00000
    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)
    System uptime in nanoseconds: 187720354206
    last loaded kext at 185678984299: com.apple.driver.AudioAUUC          1.60 (addr 0xffffff7fa768f000, size 32768)
    loaded kexts:
    com.kaspersky.nke          1.0.1d41
    com.kaspersky.kext.klif          3.0.0d23
    com.apple.driver.AudioAUUC          1.60
    com.apple.iokit.IOBluetoothSerialManager          4.1.3f3
    com.apple.filesystems.autofs          3.0
    com.apple.driver.AGPM          100.12.87
    com.apple.driver.ApplePlatformEnabler          2.0.6d1
    com.apple.driver.X86PlatformShim          1.0.0
    com.apple.driver.AppleMikeyHIDDriver          122
    com.apple.driver.AppleHDAHardwareConfigDriver          2.3.7fc4
    com.apple.driver.AppleHDA          2.3.7fc4
    com.apple.GeForce          8.1.0
    com.apple.iokit.IOBluetoothUSBDFU          4.1.3f3
    com.apple.driver.AppleUpstreamUserClient          3.5.10
    com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0
    com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.driver.AppleMikeyDriver          2.3.7fc4
    com.apple.nvidia.NVDAStartup          8.1.0
    com.apple.driver.SMCMotionSensor          3.0.3d1
    com.apple.driver.AppleSMCLMU          2.0.3d0
    com.apple.driver.AppleIntelHD4000Graphics          8.1.0
    com.apple.driver.AppleIntelFramebufferCapri          8.1.0
    com.apple.iokit.IOUserEthernet          1.0.0d1
    com.apple.Dont_Steal_Mac_OS_X          7.0.0
    com.apple.driver.ApplePolicyControl          3.3.0
    com.apple.driver.AppleSMCPDRC          1.0.0
    com.apple.driver.AppleLPC          1.6.0
    com.apple.driver.AppleMuxControl          3.3.0
    com.apple.driver.AppleBacklight          170.2.5
    com.apple.driver.AppleMCCSControl          1.1.11
    com.apple.driver.AppleUSBTCButtons          237.1
    com.apple.driver.AppleIRController          320.15
    com.apple.driver.AppleUSBTCKeyEventDriver          237.1
    com.apple.driver.AppleUSBTCKeyboard          237.1
    com.apple.driver.AppleFileSystemDriver          3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
    com.apple.BootCache          34
    com.apple.iokit.SCSITaskUserClient          3.5.5
    com.apple.driver.XsanFilter          404
    com.apple.iokit.IOAHCIBlockStorage          2.3.1
    com.apple.driver.AppleUSBHub          5.5.5
    com.apple.driver.AppleSDXC          1.4.0
    com.apple.iokit.AppleBCM5701Ethernet          3.6.0b1
    com.apple.driver.AirPort.Brcm4331          614.20.16
    com.apple.driver.AppleFWOHCI          4.9.6
    com.apple.driver.AppleAHCIPort          2.5.1
    com.apple.driver.AppleUSBEHCI          5.5.0
    com.apple.driver.AppleUSBXHCI          5.5.5
    com.apple.driver.AppleEFINVRAM          1.7
    com.apple.driver.AppleSmartBatteryManager          161.0.0
    com.apple.driver.AppleACPIButtons          1.7
    com.apple.driver.AppleRTC          1.5
    com.apple.driver.AppleHPET          1.8
    com.apple.driver.AppleSMBIOS          1.9
    com.apple.driver.AppleACPIEC          1.7
    com.apple.driver.AppleAPIC          1.6
    com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0
    com.apple.nke.applicationfirewall          4.0.39
    com.apple.security.quarantine          2
    com.apple.driver.AppleIntelCPUPowerManagement          196.0.0
    com.apple.iokit.IOSerialFamily          10.0.6
    com.apple.kext.triggers          1.0
    com.apple.driver.DspFuncLib          2.3.7fc4
    com.apple.iokit.IOAudioFamily          1.8.9fc11
    com.apple.kext.OSvKernDSPLib          1.6
    com.apple.nvidia.gk100hal          8.1.0
    com.apple.NVDAResman          8.1.0
    com.apple.iokit.IOFireWireIP          2.2.5
    com.apple.driver.IOPlatformPluginLegacy          1.0.0
    com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.1.3f3
    com.apple.driver.AppleThunderboltEDMSink          1.1.8
    com.apple.driver.AppleThunderboltEDMSource          1.1.8
    com.apple.driver.AppleThunderboltDPOutAdapter          1.8.9
    com.apple.driver.X86PlatformPlugin          1.0.0
    com.apple.driver.AppleHDAController          2.3.7fc4
    com.apple.iokit.IOHDAFamily          2.3.7fc4
    com.apple.iokit.IOAcceleratorFamily          30.14
    com.apple.iokit.IOSurface          86.0.4
    com.apple.iokit.IOBluetoothFamily          4.1.3f3
    com.apple.driver.AppleSMC          3.1.4d2
    com.apple.driver.IOPlatformPluginFamily          5.3.0d51
    com.apple.driver.AppleSMBusPCI          1.0.11d0
    com.apple.driver.AppleGraphicsControl          3.3.0
    com.apple.driver.AppleBacklightExpert          1.0.4
    com.apple.iokit.IONDRVSupport          2.3.7
    com.apple.driver.AppleSMBusController          1.0.11d0
    com.apple.iokit.IOGraphicsFamily          2.3.7
    com.apple.driver.AppleThunderboltDPInAdapter          1.8.9
    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.9
    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.6
    com.apple.driver.AppleUSBMultitouch          237.3
    com.apple.iokit.IOUSBHIDDriver          5.2.5
    com.apple.driver.AppleUSBMergeNub          5.5.5
    com.apple.driver.AppleUSBComposite          5.2.5
    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.5
    com.apple.iokit.IOBDStorageFamily          1.7
    com.apple.iokit.IODVDStorageFamily          1.7.1
    com.apple.iokit.IOCDStorageFamily          1.7.1
    com.apple.iokit.IOAHCISerialATAPI          2.5.1
    com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.5
    com.apple.driver.AppleThunderboltNHI          1.6.3
    com.apple.iokit.IOThunderboltFamily          2.2.6
    com.apple.iokit.IOUSBUserClient          5.5.5
    com.apple.iokit.IOEthernetAVBController          1.0.2b1
    com.apple.iokit.IO80211Family          522.4
    com.apple.iokit.IONetworkingFamily          3.0
    com.apple.iokit.IOFireWireFamily          4.5.5
    com.apple.iokit.IOAHCIFamily          2.3.1
    com.apple.iokit.IOUSBFamily          5.5.5
    com.apple.driver.AppleEFIRuntime          1.7
    com.apple.iokit.IOHIDFamily          1.8.1
    com.apple.iokit.IOSMBusFamily          1.1
    com.apple.security.sandbox          220.2
    com.apple.kext.AppleMatch          1.0.0d1
    com.apple.security.TMSafetyNet          7
    com.apple.driver.DiskImages          345
    com.apple.iokit.IOStorageFamily          1.8
    com.apple.driver.AppleKeyStore          28.21
    com.apple.driver.AppleACPIPlatform          1.7
    com.apple.iokit.IOPCIFamily          2.7.3
    com.apple.iokit.IOACPIFamily          1.4
    com.apple.kec.corecrypto          1.0
    System Profile:
    Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f173
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4B4238475F44335F534F31363030434C3130
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4B4238475F44335F534F31363030434C3130
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
    Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f173
    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4B4238475F44335F534F31363030434C3130
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0000, 0x4B4238475F44335F534F31363030434C3130
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.16)
    Bluetooth: Version 4.1.3f3 11349, 2 service, 11 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Serial ATA Device: APPLE HDD TOSHIBA MK7559GSXF, 750.16 GB
    Serial ATA Device: HL-DT-ST DVDRW  GS31N
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2
    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2
    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3
    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 4
    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8

    1. This comment applies to malicious software ("malware") that's installed unwittingly by the victim of a network attack. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the victim's computer. That threat is in a different category, and there's no easy way to defend against it. If you have reason to suspect that you're the target of such an attack, you need expert help.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user, but internally Apple calls it "XProtect." The malware recognition database is automatically checked for updates once a day; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    It can easily be disabled or overridden by the user.
    A malware attacker could get control of a code-signing certificate under false pretenses, or could find some other way to bypass Apple's oversight, or the oversight could fail in a particular case due to human error.
    For most purposes, applications recognized by Gatekeeper as signed, including App Store products, can be considered safe. Note, however, that at least one trojan for iOS (not for OS X) was briefly distributed by a developer in Russia through the iTunes App Store. That store is under the same oversight by Apple as the Mac App Store, so the protection shouldn't be considered absolute. App Store products may prompt for access to private data, such as your contacts. Think before granting that access. OS X security is based on user input. Never click anything reflexively.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is presumably effective against known attacks, but maybe not against unknown attacks. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. Beyond XProtect, Gatekeeper, and MRT, there’s no evidence of any benefit from other automated protection against malware. The first and best line of defense is always your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and the malware attacker. If you're smarter than he thinks you are, you'll win.
    That means, in practice, that you never use software that comes from an untrustworthy source, or that does something inherently untrustworthy. How do you know what is trustworthy?
    Any website that prompts you to install a “codec,” “plug-in,” "player," "extractor," or “certificate” that comes from that same site, or an unknown one, is untrustworthy.
    A web operator who tells you that you have a “virus,” or that anything else is wrong with your computer, or that you have won a prize in a contest you never entered, is trying to commit a crime with you as the victim. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    Pirated copies or "cracks" of commercial software, no matter where they come from, are unsafe.
    Software of any kind downloaded from a BitTorrent or from a Usenet binary newsgroup is unsafe.
    Software that purports to help you do something that's illegal or that infringes copyright, such as saving streamed audio or video for reuse without permission, is unsafe. All YouTube "downloaders" are in this category, though not all are necessarily harmful.
    Software with a corporate brand, such as Adobe Flash Player, must be downloaded directly from the developer’s website. If it comes from any other source, it's unsafe.
    Even signed applications should not be trusted if they do something unexpected, such as asking for permission to access your contacts or your location for no apparent reason.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it — not JavaScript — in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a lock icon in the address bar with the abbreviation "https" when visiting a secure site.
    Follow the above guidelines, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself from malware.
    7. Never install any commercial "anti-virus" or "Internet security" products for the Mac, as they all do more harm than good, if they do any good at all. If you need to be able to detect Windows malware in your files, use the free software  ClamXav — nothing else.
    Why shouldn't you use commercial "anti-virus" products?
    Their design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere.
    In order to meet that nonexistent threat, the software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    By modifying the operating system, the software itself may create weaknesses that could be exploited by malware attackers.
    8. ClamXav doesn't have these drawbacks. That doesn't mean it's entirely safe. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    ClamXav is not needed, and should not be relied upon, for protection against OS X malware. It's useful only for detecting Windows malware. Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else.
    A Windows malware attachment in email is usually easy to recognize. The file name will often be targeted at people who aren't very bright; for example:
    ♥♥♥♥♥♥♥♥♥♥♥♥♥♥!!!!!!!H0TBABEZ4U!!!!!!!.AVI♥♥♥♥♥♥♥♥♥♥♥♥♥♥.exe
    ClamXav may be able to tell you which particular virus or trojan it is, but do you care? In practice, there's seldom a reason to use ClamXav unless a network administrator requires you to run an anti-virus application.
    9. The greatest harm done by security software, in my opinion, is in its effect on human behavior. It does little or nothing to protect people from emerging threats, but if they get a false sense of security from it, they may feel free to do things that expose them to higher risk. Nothing can lessen the need for safe computing practices.
    10. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.

  • IPhone 5 lock-ups and crashes after iOS7 upgrade

    On Wednesday I upgraded to iOS 7. While I like the new look and functionality, I have experienced a couple of OS crashes/lock-ups in a way that I had to force-reboot my iPhone by holding the sleep&home buttons.
    There are two situations where this happens for me: First, when the phone is locked (4-digit passcode), I swipe to unlock, then I try to type the passcode, but the device is completely locked up and doesn't accept any input. It doesn't react on the sleep and home buttons either.
    The second situation is when answering a call: Phone rings, I swipe the green button to answer, then the screen goes black and the device seems completely bricked until force-rebooted.
    Case 1 has happened 4 times so far since wednesday, case 2 happened three times (answering three different phone calls).
    The device is an iPhone 5 64GB I bought in October 2012.
    None of this ever happened to me before the upgrade to iOS 7.
    Doesn anyone have the same issues? Where can I get help on this?

    I have this issue as well and I did a hard reset and restore from icloud and did the same from my computer and neither of them fixed the issue. Of course I would be outside of my warranty period. My phone continues to crash at least 4 to 5 times a day. Please help us!!!

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    I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    Make an appointment at the genius bar and get the phone replaced.

  • Beach balls and lock ups

    ep... need some help with my issues that have been going on for a while.
    turning off time machine reduced the temporary lock ups, but they still occur.
    also have done a complete reinstall of leopard... issues still occur.
    my setup... a mac pro.
    programs randomly lock up, show a beach ball and force quits do not respond very quickly (sometimes it takes 1-2 minutes to get out of the stall).
    adium, handbrake experience frequent stalls.
    ical and fontbook won't open at all... just beachball and eventually quit.
    firefox crashes about 2-4 times a day.
    terminal is very crashy.
    what can i do to solve these issues? i'd gladly reformat but the archive & install (without importing settings) barely improved the situation.
    thanks for your time & effort to all those that assist...

    holy crap i removed all the windows truetype and font fork (eh?) files from my system and fontbook now loads.
    i had a feeling it was font related, but things are looking up...
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