RMBP (Early 2013) BOTH Usb ports not functioning.

Hi Guys.
I have a Retina Macbook Pro 15" (Early 2013) with 10.10.2 Yosemite.
My left side USB port stopped working about 4 months ago so I've been relying on a hub and the right side USB port for awhile now. When I went to use my laptop this morning, the USB port wasn't functioning at all. I've plugged other USB devices into it and it's not being recognized at all. The devices work in other computers and there doesn't seem to be any damage to the USB port physically.
On the USB port that just stopped working, I had a USB 3.0 4 Port hub connected with a WD External HD, and a small USB Audio Interface.
I've already tried an SMC Reset, PRAM Reset, Repaired Disk and Disk Permissions. None of that worked.
I bought it about a year ago from a Best Buy and I got their 2 year plan. But before I go there, is there anything else it could be that I can do myself?
Thanks
Joe

Hi. You have done most of the things I would have said to try. In rare cases reinstalling the Operating system can fix the problem. I have one link of suggestions you could try. Other tan that taking it back to best buy seems the only option left.  http://smallbusiness.chron.com/reset-usb-ports-mac-laptops-51619.html

Similar Messages

  • USB port not functional at startup

    This is 100% reproducible. I plug my 23" Apple Cinema monitor into my new 2.8GHz MacBook Pro. I use a display to DVI connector for the monitor and plug the USB from the monitor into one of the USB ports on the mac. I have a third party mouse and keyboard plugged into the back of the monitor in the build in USB hub. Each time the mac starts up, the keyboard and mouse are dead. I simply switch usb ports and they come back to life. For some reason they are not recognized at startup. Does this have something to do with the hub on the monitor being "slow usb"?

    Is the hub in the monitor self powered (from the monitor's power supply) or does it get it's power from the MBP port? If it gets it's power from the MBP port, and the inrush current of trying to power up two devices at the same time exceeds 0.5 amps, the MBP will shut down the USB port.

  • Split x2 problem with USB ports not working

    My computer is somewhat new and this problem has been happening since I first got it.  I couldn't find anything about this problem here or elsewhere online.
    When I plug anything into either USB port (I've tried my phone and an external harddrive) the computer like sort of recognizes it on and off.  When I plug in my phone the computer beeps at random every several seconds and doesn't recognize it.  The external hard drive was sort of recognized but only on and off and I couldn't move things from it to my computer because it wouldn't stay connected long enough.  It's literally like every 2-3 seconds it recognizes the USB thing, changes it's mind and then recognizes it again, etc. forever.
    I haven't had a chance to test the SD card slot or the HDMI port yet.
    Sometimes the mouse freezes also, I'm not sure if this is the same problem (related to connection between the tablet and the keyboard parts) or if these are separate problems.  It seems to be happening less often and goes away if I wait for a moment.  Still annoying but the USB ports not functioning is a more urgent issue.
    I need help, is there a way to fix this or is something faulty with my computer?

    Hi Purple24,
    I understand you are having issues with USB on your HP SplitX2. Here is a document on general troubleshooting.
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&dlc=en&docname=c03327635
    I would be happy to assist if needed. Please let me know what is your model number? Here is a link that will help you find that out.
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00033108
    Please let me know.
    Thanks.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

  • Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports.  Any su

    Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports.  Any suggestions?
    MacBook Air, OS X Mountain Lion (10.9.1)

    Obviously, syncing an iOS device with iTunes over USB is still supported in Mavericks. Calendar and contact syncing with iTunes is no longer supported. That has nothing to do with your problem.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • TS2634 My problem - when syncing and error messages  comes up:  iTunes could not sync calendars to the iPhone because an error occurred while margin data."  I've tried turning the phone off and back on, & tried both USB ports but get the same thing.  What

    My problem - when syncing and error messages  comes up:  iTunes could not sync calendars to the iPhone because an error occurred while margin data."  I've tried turning the phone off and back on, & tried both USB ports but get the same thing.  What can I do next since it doesn't give me even one clue as to what the error would be?

    Before I started to resync calendars one by one as suggested in the troubleshooting article, I remembered something that came up in a sync when I first attempted :  a 'which one do you want to keep' message about a repeating calendar event, which came up with three options, one from Calendar, and two from iCal on the phone.  I deleted that event, then went through the calendar resync one by one, and all seems OK now.
    In Music there is a way to find 'ghost' items that show up as grayed-out on the menus, so that you can try to reassociate or delete them.  It would be nice to have a similar way to work with Calendar!
    Thanks for pointing me to the right article.

  • MBA will not allow me to use both usb ports at the same time.

    My MBA will not allow me to use both usb ports at the same time. as soon as i plug the second in the first is disabled. trying to use a modem and printer.

    What kind of peripherals are you connecting? Sometimes if an external device is drawing too much power, then it will shut down one of the USB ports. Make a test connecting two usb flash drives, it should work ok.

  • USB ports not working at all - C655D-5048

    Please help me. This is driving me nuts!
    OS: Windows 7 Home Premium (x64)
    Model: Toshiba Satellite C655D-0548
    Actions already taken:
    - System restore (twice)
    - Uninstalling all USB ports via Device Manager
    - Resetting the BIOS to its original settings
    - Updating the BIOS
    - Remove AC PS and battery, hold down power button for more than thirty seconds
    - Change in Power Settings - Disable USB disabling for power
    Worth noting:
    Last night, everything was working fine. Today, I updated CCleaner and cleaned most of my files and useless registry values. I noticed the problem with both USB ports when I realized my iPod was not charging, and it would not connect at all. I tried all of the above to no avail, and hibernate the computer. I come back home, resume it, plug in my mouse, and it starts working again. I plug in my iPod, says it is connected, but it is not charging. 10 secs later, both ports die again.
    Another thing worth noting here: When I start the computer with my mouse plugged in, my mouse would light up for half a second, and then shut back down.
    I have absolutely no idea what else to do. Is it software? Hardware? I bought this computer on July 28th, 2010. I will be taking it to a local store so that I can give it a review. But, please, has anyone solved this issue? Any tips?
    Thanks!!

    Here's your model's downloads, specs, user guide, etc, page:
    Satellite C655D-S5048
    If you haven't done it yet, make sure you have made copies of your Toshiba Recovery disks. Click 'Start - All Programs - My Toshiba - Recovery Media Creator. Follow the on screen instructions. You'll need 3 blank DVDs. See bottom of page 68 of your user guide.
    Next, I would normally try to reload your chipset drivers, the USB drivers are usually part of this.  But, both your model's downloads page, and the European model's page, do not have a seperate chipset driver.  However, your specs show you have an AMD graphics card that is part of the AMD chipset. These things seem true for the whole 'family' of similar models.
    So, I would reload the AMD display driver, and hope the chipset drivers are part of that package:
    AMD Display Driver
    If this doesn't work, backup all your own user files off your hard drive. Then run the Toshiba Recovery program, to return your unit to its out-of-the-box state. You can do this when powering up your system by holding down the '0' zero key until you see the Toshiba Recovery menu. The instructions for this begin on the bottom of page 59 of your user guide.
    Let us know what happens. Good Luck.
    Mike

  • USB Port not recognising (MBP Late 2011)

    USB Port not recognising iPhone or External Hard Drives. But working with Flash Drives!! (Both not working) (MBP Late 2011)
    MBP Late 2011
    OSX 10.8.3
    2.2GHz Intel Core i7
    8GB 1333MHz DDR3

    Yes, Box is checked. I've used many hard drives on my laptop both through firewire and USB I own about 4 hard drives through all different sizes and none of them work (started to happen about a week ago)
    iPhone:
    No nothing happens when my iPhone is plugged in. No charging, not syncing, iTunes doesn't recongise anything is there and my dropbox account which downloads the photos doesn't see its there, iPhoto and Aperture don't see my phone.
    However My Girlfriend has a Macbook (white 2009) I plug everything into her laptop and everything works, chargers and reads. so its not the perferials or cables.
    I know how to use Macs and PC very well and I have tried resetting and turning it back on whilst holding
    Command>Option>P+R
    and un plugged the charger shut it down, plug it back in and turn it on again. but nothing works...

  • USB port not responding

    The second USB port on my iBook is not responding to my Flashdrive. However, the other USB port is. Any suggestions for fixing or figuring out what the problem is?
    Thanks.

    Help. I too am having problems with my USB ports on a brand new 2.16ghz 15" Macbook Pro with 2GB Memory. More specifically, for my business, I use Vectorworks 12, a macintosh CAD program with a serial dongle that enables me to simply open and run the program. Well, the serial dongle is not lighting up as it should whwn plugging it into my MacBook Pro. My wife has a 15" PowerBook and G4 17" iMac, in which the dongle does NOT light up either! When I plug the dongle into my Dual 2 ghz "G5" Tower it lights up perfectly as it historically did! I plugged in a thumb drive that works in both my laptop and G5 tower. So why all of a sudden does the Vectorworks Serial Dongle become unrecognized by both USB ports in my MacBook Pro when Thumb drives, iPods, USB mouse etc. all work? The serial dongle should have at least lit up in my wifes 15" PowerBook or G4 iMac if the problem was isolated to my MacBook right? Something is messed up from the last firmware update maybe? So, what the heck happened! It was working a few days ago!? I need to use this serial dongle in my MacBook Pro but why is it, of all these computers mentioned, only being recognized on the G5? Please Help!

  • Having problems connecting things to both usb ports at same time

    I'm trying to connect both Serato Scratch and an audio interface into each of the usb ports on my powerbook, but i'm having problems. Serato will register when plugged into either of the usb ports, but as soon as i plug my audio interface into the other socket, Serato instantly loses the connection. As soon as unplug plug the interface, Serato instantly registers again.
    Is this likely to be a mac problem? Should i be able to have both usb ports connected to and both things registering?
    This is driving me crazy. Any help is greatly appreciated!

    It's known that Powerbooks don't put out alot of electrical juice onto the USB ports. If both devices are relying on power from the USB ports, that may be the issue. If so, solution is to get a powered USB hub, or if the devices will support their own power supply, get one.

  • 2010 i5 MBP USB Ports Not The Same?  Griffin iMic Issue

    I have a 2010 15" i5 MBP. I got one of the white iMics and it works fine on the port thats closest to the screen. However, when I plug it in to the port that's closer to the SD slot, it doesn't work. Under the audio settings screen, I see the iMic under Input, and the slider is to the right, but the VU meter doesn't register anything. However, when it's in the USB port by the power adapter, it works as it should.
    I have read that certain model MBPs have USB ports that are not the same, and some people have problems with programs like Serato when it's plugged into the front port. Traktor and Serato have even mentioned that on the MBP there is one "good" port and one "bad" port.
    Curious if anyone else noticed this. Again, it seems to only affect 2010 i5 MBPs.

    Hi WebBrowser2,
    As I understand your query its not a single doubt you are having at all, actually it’s a bunch of multiple doubt you are carrying here in your mind allied to Mac Book Pro (USB Ports are not working).  There might be various reasons behind- not working of USB ports in Mac Book Pro, as you already had searched out various ways to fix all your issues. A few months ago, I faced the same issue as my USB port was suddenly stopped to respond, then I also tried to find various ways to get rid of this issue, and I found an informative blog link which has fixed this issue and make me tension free.
    For more information visit at- http://www.olmtopsts.com/blogs/when-macbook-pro-usb-ports-not-working.html
    And I am hoping- it will assist you in the same way as it assists me.

  • MSI GAMING 5 - ALL USB ports not working

    hello
    how are you every one 
    i have problem with rear usb port i can use it in safe mod and bios only but it does't work when the operition system start i try to slove the problem i updated bios i have other pc and same specification and it's work without any problem but with this mother borad rear USB ports not work also the USB ports on the case ALL USB PORTS NOT WORKING
    Mouse and keyborad work in bios but if the system run don't work ! and trun off
    and all usb devices
    in safe mod work 
    rellay i don't know where is the problem !
    CPU : Intel Core i5-4690K
    M.B : MSI Z97 GAMING 5
    RAM : G.Skill Ripjaws X 8GB DDR3 Kit
    GPU : Gigabyte GeForce GTX 970 G1 GAMING
    SSD:Corsair force LX 256 GB
    HARD: Seagate Barracuda 1 T.B 7200 RPM
    CPU COOLER : Cooler Master Hyper 212 Evo
    PSU : Cooler Master GM-Series 750 watt
    CASE : NZXT Phantom 410
     Thank you

    Quote from: Nichrome on 28-January-15, 00:18:47
    Hi,
    What about if you try to install drivers from your product's page?
    http://uk.msi.com/support/mb/Z97-GAMING-5.html#down-driver
    And when exactly it starts to fail to work? Did you try to have OS just installed, restart it and see if it works then? Are you able to determine which driver installation causes USBs to stop working?
    thank you
    i just remove USB3 controller driver and work 
    thank you all :D

  • I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's  ports with a cord that ends with a USB port?

    I have a mac book pro that both USB ports have stopped working one about a year ago and one recently. Is it possible to connect to another one of the other MBP's  ports with a cord that ends with a USB port?

    Thank you For your time and thoughts!
    I went by the Apple Store and they told me that there was a "Flat Rate" repair service for this particular part where they would replace the logic board along with the USB ports for $350. Seems like best avenue. All of this would have been moot but my wifi in the computer also doesn't work so I was using my phone as a hot spot and tethering it to the computer for Internet access when the last port quit. This left me with no internet and no printing capabilities on the computer I use for my business. Basically became a nice paperweight. lol
    They will ship it off Monday and I should have it back Thursday!
    Again, thank you!

  • Touchsmart TX-2 fingerprint scanner and USB ports not working

    Hi everyone,
    Please forgive me if this is in the wrong spot.
    Just sent my laptop (Touchsmart TX-2 1015au) off for a warranty fix - told them the USB ports weren't working on Windows 7, 64 bit. It came back wiped, running on Vista 32 bit and.....with the USB ports not working.
    I figured I'd try to get it working because I need my laptop for uni and can't send it back right now. So I clean installed Windows 7, 64 bit again and its still not working. Did the standard open device manager and uninstall everything under the usb tab. All that has resulted in is causing the fingerprint scanner to stop working (being told that it is not connected) and still no working USB ports.
    All advice really welcome and very much appreciated!
    Thanks in advance

    Hi:
    Should be no problem to get W7 32 bit to work on that model.
    Just use all of the drivers and software from the HP Probook 450 G0 on your model except the Audio, BIOS and firmware files.
    Your model uses the Intel HD graphics driver only.
    The first driver you have to install is the Intel chipset installation utility and then reboot.
    http://h20565.www2.hp.com/portal/site/hpsc/public/psi/swdHome/?cc=us&lang=en&sp4ts.oid=5359407&ac.ad...
    Audio:  Accept the agreement.  Download and install the first driver on the list.
    http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=24&Level=4&Conn=3&DownT...
    If for some reason, the Intel HD graphics driver from that model does not work, then use this one...
    https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23713

  • My usb port not work and hot usb port aria please help me

    my usb port not work and hot usb port aria please help me

    Hi
    Please find the link givenbelow might help you to fix your issue.
    USB Device Troubleshooting
    Fix Windows 7 “USB Device Not Recognized” Error
    Let us know how it goes!
    "I work for HP."
    ****Click the (purple thumbs up icon in the lower right corner of a post) to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    Regards
    Manjunath

Maybe you are looking for

  • Help Please: Glitches occurring with H.264 export

    Let me premise this post by acknowledging that I have little experience in the dslr video world. I'm trying to change that. I shot video for two fireworks shows this year as an experiment. I groomed the clips in After Effects (noise reduction, contra

  • Reporting Services with out national character after export to PDF

    I have problem with exported report to PDF(sended by job)on some devices(pc, mobile, tablets),i dont see any text correctly, only undefinied symbols, problem only exists on exported reports, on SSRS by WEB looks correctly,  WIN 2008 R2 (eng) SQL 2008

  • Handling Unit packing into shipment

    Hi experts, At our client, we are developing a new packing function similar to HUPAST, but which is capable of packing at the shipment level. Our requirement is that, packing will be done directly at the shipment level. Products are NOT packed into d

  • Photo montage question

    Hello everyone, I'm having a problem with creating a photo montage. It seems that imovie is distorting my blacks to the point of which the image looks terrible. I tried downsizing a full res tiff to 1920x1280 but its not doing much. Am I missing a st

  • Image pixelated when open in editor

    I have several pictures that I shot in RAW.  I start in the organizer and right click to open them in the editor.  At first, since they are shot in RAW, they open in the RAW editor (I don't remember the correct name), I make my changes, and then open