RMBP late 2013 - Random Crashes
Hi.
My late 2013 rMBP is having random crashes, and it looks like it is graphic card related:
It happens randomly when
- Opening Launchcontrol with the trackpad gesture
- Scrolling content in safari
- System events that require zoom
- Booting up: sometimes it freezes while in the apple logo screen, but most of them happen when the apps are loading up.
When recovering from the crashes, sometimes the keyboard settings change, it loads the american layout
There is no time associated with the crashes, it is random. It can crash 10 straight times and then stay one entire day without it.
There are no kernel panics, only system freezes and it unable to unfreeze unless pressing power button.
Reset of SMC and PRAM didn't solve, neither did fix permissions and repair disk.
Any suggestion?
Hi.
My late 2013 rMBP is having random crashes, and it looks like it is graphic card related:
It happens randomly when
- Opening Launchcontrol with the trackpad gesture
- Scrolling content in safari
- System events that require zoom
- Booting up: sometimes it freezes while in the apple logo screen, but most of them happen when the apps are loading up.
When recovering from the crashes, sometimes the keyboard settings change, it loads the american layout
There is no time associated with the crashes, it is random. It can crash 10 straight times and then stay one entire day without it.
There are no kernel panics, only system freezes and it unable to unfreeze unless pressing power button.
Reset of SMC and PRAM didn't solve, neither did fix permissions and repair disk.
Any suggestion?
Similar Messages
-
This is what worked for me to install 8.1 Pro on brand new rmbp late 2013 NO WORKAROUND
15 in rmbp, late 2013. Extrernal apple USB drive. USB key for bootcamp drivers. Brand new windows 8.1 pro full version from store. No Upgrade.
Used Bootcamp assistant to 1) save drivers to usb key 2) partition drive to two. Left usb key and drive connected.
Bootcamp assistant reboots mac, windows splash screen. Follow instructions including having to reformat the newly created partition which is usual. No bootcamp parttionn name is present but it should be obvious which is the OSX and Windows partition. Windows begins installing then fails. rmbP is stuck.
Restart nothing, just grey screen. Call apple care. Have to PRM, press on, hold command option P and R keys.Release when apple beep starts. Then it will boot back into OS-X
Boots into osx. Go to bootcamp assistant. Follow instructions and windows partition is removed to give a single OSX parttion. Reopen bootcamp assistant. Repartition. leave USB key and external drive attached. Restart and follow instructions as before. NO issues.
Note, the "almost ready" splash screen hangs for a long time.
Then bootcamp installer comes up. Build 5411.NVIDA driver installed etc. Auto resart after drivers installed. USB drive and key attached. WIndows splash screen. SUCCESSFULLY installed.
OI can also hold down option now on restart to sleect which OS to boot into . WORKS GREAT.
I suspect you have to do a PRM reset after first failure using bootcamp assistant to get it to install properly thereafter.
After I did this I was able to install fine using bootcamp installer in OS-X. No need for ANY work arounds.This process worked for me on a new Mac Pro (early 2014) to get Windows 8.1 (not 8.0) installed, although I did make one slight change to the process: instead of following your advice at the point: "Restart and follow instructions as before", I instead restarted and used the windows partitioner dialog to 1) delete the bootcamp partition, and 2) create a new partition that was slightly smaller than the remaining available space (by about 1GB). The installer said it might need to create an additional small partition (which it did). I continued with the rest of the install process as you describe above. (Yes, it did take a long time to get past the "almost ready" part.)
Thank you very much for your post! -
My MacBook Pro (Late 2013) keeps crashing
My MacBook Pro (Late 2013) keeps crashing. When I open up console, it tells me this:
Process: Finder [192]
Path: /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Identifier: com.apple.finder
Version: 10.9.1 (10.9.1)
Build Info: Finder_FE-885001001000000~4
Code Type: X86-64 (Native)
Parent Process: launchd [173]
Responsible: Finder [192]
User ID: 501
Date/Time: 2014-01-31 16:00:46.110 -0500
OS Version: Mac OS X 10.9.1 (13B3116)
Report Version: 11
Anonymous UUID: 60F199E6-5D18-67E9-E733-AFC6453D5EB2
Sleep/Wake UUID: FB6D3F69-DB0E-430C-8EED-55B4B1C9FF5B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000048
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x48:
-->
__TEXT 000000010c570000-000000010ca37000 [ 4892K] r-x/rwx SM=COW /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.FinderKit 0x00007fff92742335 TNodeResolver::ResolveNode(TFENode const&, bool, bool, bool, unsigned long long, TAliasResolutionCallback*, TFENode&) + 43
1 com.apple.FinderKit 0x00007fff92742d3f TNodeResolver::GetTargetForAlias(TFENode const&, bool, bool, TAliasResolutionCallback*, TFENode&) + 53
2 com.apple.FinderKit 0x00007fff92603abb TFENode::GetOpenNodeAsync(bool, TAliasResolutionCallback*) const + 35
3 com.apple.FinderKit 0x00007fff926b3ef4 -[FINode(FINodeAdditions) feNodeFollowingAliasChainAsyncWithTarget:allowInteraction:] + 88
4 com.apple.finder 0x000000010c67197e 0x10c570000 + 1055102
5 com.apple.finder 0x000000010c67180c 0x10c570000 + 1054732
6 com.apple.finder 0x000000010c671779 0x10c570000 + 1054585
7 com.apple.finder 0x000000010c66eb1c 0x10c570000 + 1043228
8 com.apple.finder 0x000000010c66e9c0 0x10c570000 + 1042880
9 com.apple.finder 0x000000010c863cd6 0x10c570000 + 3095766
10 com.apple.AppKit 0x00007fff8ef4a3d0 -[NSApplication sendAction:to:from:] + 327
11 com.apple.AppKit 0x00007fff8ef4a24e -[NSControl sendAction:to:] + 86
12 com.apple.AppKit 0x00007fff8ef4a187 -[NSTableView _sendAction:to:row:column:] + 94
13 com.apple.AppKit 0x00007fff8ef47968 -[NSTableView mouseDown:] + 6640
14 com.apple.AppKit 0x00007fff8f06974e -[NSBrowserTableView mouseDown:] + 200
15 com.apple.finder 0x000000010c8614d3 0x10c570000 + 3085523
16 com.apple.AppKit 0x00007fff8ef30d08 -[NSWindow sendEvent:] + 11296
17 com.apple.AppKit 0x00007fff8eecf744 -[NSApplication sendEvent:] + 2021
18 com.apple.finder 0x000000010c5948e5 0x10c570000 + 149733
19 com.apple.AppKit 0x00007fff8ed1fa29 -[NSApplication run] + 646
20 com.apple.AppKit 0x00007fff8ed0a803 NSApplicationMain + 940
21 com.apple.finder 0x000000010c5764dc 0x10c570000 + 25820
22 libdyld.dylib 0x00007fff8ec8d5fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff92c20662 kevent64 + 10
1 libdispatch.dylib 0x00007fff9547543d _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff95475152 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff9555e939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9555e275 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8eecc1ce _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff9555f315 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff9555e939 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff9555e275 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff95b7a907 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff95b7a70b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 4:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff92c1f9aa __select + 10
1 com.apple.CoreFoundation 0x00007fff955aad43 __CFSocketManager + 867
2 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
3 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
4 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff92c1f716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff99207c3b _pthread_cond_wait + 727
2 com.apple.desktopservices 0x00007fff91293475 TConditionVariable::Wait(TDSMutex&) + 31
3 com.apple.desktopservices 0x00007fff912741e0 TBlockingQueue<TSuboperationRequest>::Dequeue(TSuboperationRequest*&, int) + 90
4 com.apple.desktopservices 0x00007fff91273e08 TSuboperationTask::OperationTaskProcedure() + 212
5 com.apple.desktopservices 0x00007fff91258b0b TNodeOperationTask::OperationTaskProc(void*) + 23
6 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 17:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x00007fff92c1ba1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92c1ad18 mach_msg + 64
2 com.apple.QuartzCore 0x00007fff9758a3b7 CA::Render::Server::server_thread(void*) + 195
3 com.apple.QuartzCore 0x00007fff9758a2ed thread_fun + 25
4 libsystem_pthread.dylib 0x00007fff99205899 _pthread_body + 138
5 libsystem_pthread.dylib 0x00007fff9920572a _pthread_start + 137
6 libsystem_pthread.dylib 0x00007fff99209fc9 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 22:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff92c1fe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff99206f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff99209fb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00006000000bc8c0 rbx: 0x00007fff5368f120 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x00007fff5368f0c0 rsi: 0x00007fff5368f0e0 rbp: 0x00007fff5368f090 rsp: 0x00007fff5368f020
r8: 0x0000000000000000 r9: 0x00000000000186a0 r10: 0x00007febeb0b8ed0 r11: 0x00007fff7dfe1408
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00007fff5368f0e0 r15: 0x0000000000000001
rip: 0x00007fff92742335 rfl: 0x0000000000010202 cr2: 0x0000000000000048
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10c570000 - 0x10ca36ff9 com.apple.finder (10.9.1 - 10.9.1) <11B684EA-2511-3F08-80EA-E48B817B56B1> /System/Library/CoreServices/Finder.app/Contents/MacOS/Finder
0x10cd82000 - 0x10cd89ff7 com.apple.SyncedDefaults (1.3 - 91.30) <95F4F689-5C66-3D3D-B42A-F5F833D4AFFC> /System/Library/PrivateFrameworks/SyncedDefaults.framework/SyncedDefaults
0x10cde5000 - 0x10cde5feb +cl_kernels (???) <15E1DF3B-20BF-488A-A2D9-B56E45186525> cl_kernels
0x10e736000 - 0x10e749fff +com.evenflow.dropbox.dropboxbundle (3.5 - 1) <337C02BC-A575-F2D0-6309-DB1FACD83173> /Library/DropboxHelperTools/*/DropboxBundle.bundle/Contents/MacOS/DropboxBundle
0x10e857000 - 0x10e85bff7 libgermantok.dylib (14) <A7819E4E-70AD-3F16-BE26-4D0FFA670E93> /usr/lib/libgermantok.dylib
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0x7fff91ad2000 - 0x7fff91af6ff7 libJPEG.dylib (1038) <F62F35B6-B350-3DF7-8815-5BECE32EBFCD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff91b35000 - 0x7fff91b39fff com.apple.ServerInformation (2.0 - 1) <90C617E6-2BA9-3E5C-888F-F154197A5215> /System/Library/PrivateFrameworks/ServerInformation.framework/Versions/A/Server Information
0x7fff91b3a000 - 0x7fff91b46ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <6B78BD7B-5622-38E6-8FC6-86A117E3ACCA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff91b47000 - 0x7fff91b62ff7 libPng.dylib (1038) <08A42D4F-0320-3481-BD85-AFD95554F9DD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff91b63000 - 0x7fff91d10f27 libobjc.A.dylib (551.1) <F21C5742-7B9C-31F1-BBAE-1717BC6C2F1B> /usr/lib/libobjc.A.dylib
0x7fff91d11000 - 0x7fff92144ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) <30FD8146-D6EB-3588-A7E5-ADC3110B3DCC> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff92145000 - 0x7fff92149ff7 libGIF.dylib (1038) <F0B66751-0D4A-33B7-91C9-51B937B4D6D0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff9214a000 - 0x7fff9214ffff libmacho.dylib (845) <B2BE3C25-CF1F-309B-AB99-1F0B54621445> /usr/lib/system/libmacho.dylib
0x7fff921f9000 - 0x7fff92207fff com.apple.CommerceCore (1.0 - 42) <398E733A-C4F6-3ECF-805C-A4887C16679E> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff92208000 - 0x7fff9226efff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <977C796D-E8D7-3378-A76A-2E71A65DF389> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff9226f000 - 0x7fff9226ffff com.apple.quartzframework (1.5 - 1.5) <F66337F6-CC0A-3008-BB23-080282E917C9> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff92270000 - 0x7fff9258cff7 com.apple.MediaToolbox (1.0 - 1273.35) <BCB2CC0E-DC2C-30A6-8EA2-C10A7358B2E0> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x7fff9258d000 - 0x7fff92596ffb libCGInterfaces.dylib (271) <357D2106-CA33-3A5C-9AD8-7AAD2EF1BC2D> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/Resources/libCGInterfaces.dylib
0x7fff925ab000 - 0x7fff92906fff com.apple.FinderKit (1.2.1 - 1.2.1) <C105D65B-AA3D-37A3-9437-621637E71B66> /System/Library/PrivateFrameworks/FinderKit.framework/Versions/A/FinderKit
0x7fff92907000 - 0x7fff9291aff7 com.apple.AppContainer (3.0 - 1) <497B2BE8-D791-3C96-9ED6-3CEC08A3F728> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff9291b000 - 0x7fff92927fff com.apple.Collaboration (71 - 71) <11A04EB2-A762-3E46-90D7-06C8A29D2307> /System/Library/Frameworks/Collaboration.framework/Versions/A/Collaboration
0x7fff92929000 - 0x7fff929b5ff7 com.apple.ink.framework (10.9 - 207) <96A56EAC-B4AC-3C9A-8C40-64E6196753CC> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff929bc000 - 0x7fff929f5ff7 com.apple.QD (3.50 - 298) <5343278D-47B7-3AF2-9B4B-4B8B0F942CD1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff929f6000 - 0x7fff92a44fff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x7fff92a45000 - 0x7fff92a4dff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <A816D8B1-6B7B-3E5B-9FAE-CBDA70192E7E> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff92a4e000 - 0x7fff92c09ff6 com.apple.GeoServices (1.0 - 702.14.9) <C9D60F6F-FBDF-3F32-B0C5-E92265E99AA3> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x7fff92c0a000 - 0x7fff92c26ff7 libsystem_kernel.dylib (2422.75.4) <F5C190DA-A845-3ADE-9B50-161A881BC136> /usr/lib/system/libsystem_kernel.dylib
0x7fff92c27000 - 0x7fff935431bf com.apple.CoreGraphics (1.600.0 - 599.7) <013A0B45-B8A4-3159-83C3-5A36CDB4F2C7> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff93571000 - 0x7fff936dfff7 libBLAS.dylib (1094.5) <D862E2B7-91FA-3704-8F62-C1B65D381A84> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff936e0000 - 0x7fff93715ffc com.apple.LDAPFramework (2.4.28 - 194.5) <67FA34C6-BDAD-3B99-B661-532C4C90AD8C> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff9376a000 - 0x7fff9395aff5 com.apple.WebKit2 (9537 - 9537.73.11) <862C7812-F2AA-34AE-A65D-4A1FD1DFCDE5> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x7fff9395b000 - 0x7fff93a42ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff93aed000 - 0x7fff93b25ff7 com.apple.RemoteViewServices (2.0 - 94) <B17FAA76-61DB-33D0-90B7-4117A72A2B28> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x7fff93b26000 - 0x7fff93b86fff com.apple.ISSupport (1.9.9 - 57) <87137CF3-FE6A-3345-A2EC-95D73A15CC3A> /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x7fff93b87000 - 0x7fff93b91fff libcommonCrypto.dylib (60049) <79B8E80F-E596-3302-8243-EC479B9546CA> /usr/lib/system/libcommonCrypto.dylib
0x7fff93b92000 - 0x7fff93c81fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff93c82000 - 0x7fff93d45ff7 com.apple.backup.framework (1.5.1 - 1.5.1) <A24B44C8-0E36-33A6-8F68-681E0AE7DC8A> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff94119000 - 0x7fff94123ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <5A4F0BFC-6233-3909-BEC0-C604BA0D247C> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff94124000 - 0x7fff94127ffa libCGXType.A.dylib (599.7) <2FC9C2BC-B5C5-3C27-93F9-51C6C4512E9D> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x7fff94128000 - 0x7fff94129ff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x7fff9412a000 - 0x7fff9412affd libOpenScriptingUtil.dylib (157) <19F0E769-0989-3062-9AFB-8976E90E9759> /usr/lib/libOpenScriptingUtil.dylib
0x7fff9412b000 - 0x7fff942b8ff7 GLEngine (9.3.1) <2B6F0445-1B2F-366F-9FAE-63AF43C79DD8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff942b9000 - 0x7fff942e1ffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff942e2000 - 0x7fff942e8fff com.apple.AddressBook.ContactsFoundation (8.0 - 1365) <0E9EBCB6-7ACF-3983-AFCF-83F3392323C1> /System/Library/PrivateFrameworks/ContactsFoundation.framework/Versions/A/Conta ctsFoundation
0x7fff942e9000 - 0x7fff942f2ff7 libcldcpuengine.dylib (2.3.58) <4CECF185-62A1-3B36-B7D8-A1382C531F3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff942f3000 - 0x7fff942feff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <F8566D1F-450F-3571-911F-75C68E45919F> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x7fff942ff000 - 0x7fff9438afff libCoreStorage.dylib (380) <D431A980-5CEF-32DA-8955-EC34B3DA64D9> /usr/lib/libCoreStorage.dylib
0x7fff9438b000 - 0x7fff943bafd2 libsystem_m.dylib (3047.16) <9D96AACD-5870-3A5C-B849-7F9C0F6EBB09> /usr/lib/system/libsystem_m.dylib
0x7fff943bb000 - 0x7fff943e4fff com.apple.DictionaryServices (1.2 - 208) <A4E4EA9E-08A1-3F77-8B57-A5A1ADD70B52> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff94417000 - 0x7fff9445cff7 libcurl.4.dylib (78) <A34867CA-FA29-33CB-83DC-1D13A1F0EEDE> /usr/lib/libcurl.4.dylib
0x7fff9445d000 - 0x7fff944c7ff7 com.apple.framework.IOKit (2.0.1 - 907.1.13) <C1E95F5C-B79B-31BE-9F2A-1B25163C1F16> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff944c8000 - 0x7fff94527fff com.apple.framework.CoreWLAN (4.0 - 400.45.1) <775F9444-8059-30A2-8058-7F7ACD68CCF1> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff94528000 - 0x7fff94543ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x7fff94544000 - 0x7fff9455bffa libAVFAudio.dylib (32.2) <C77A6482-46FA-3A17-B357-BBEA380B4E6C> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x7fff9455c000 - 0x7fff9459aff7 libGLImage.dylib (9.3.1) <B256429B-16DA-380C-907C-FDEA06DE8BA8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff9459b000 - 0x7fff945e6fff com.apple.ImageCaptureCore (5.0 - 5.0) <605A78DB-E529-3E36-9667-A7E9973198B6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff945e7000 - 0x7fff945f4ff4 com.apple.Librarian (1.2 - 1) <2F677B44-BCA3-313B-881E-EE322E865100> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff945f5000 - 0x7fff945fafff com.apple.DiskArbitration (2.6 - 2.6) <AE84088D-C061-304C-B205-C9F56ECD23C7> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff945fb000 - 0x7fff946e9fff libJP2.dylib (1038) <1DC18933-53D6-335A-AA84-0366C9ACDFD8> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff946ea000 - 0x7fff94716fff com.apple.CoreServicesInternal (184.8 - 184.8) <651F4E1B-339B-3ED6-8F38-B03D0D2E5D04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff9472a000 - 0x7fff94733fff com.apple.CommonAuth (4.0 - 2.0) <1D263127-5F27-3128-996D-7397660D0C6E> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff94e84000 - 0x7fff94f01ff7 com.apple.iLifeMediaBrowser (2.8.0 - 637) <63233969-FF17-3EFC-8CF5-95E117F56DCB> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x7fff94f02000 - 0x7fff94ff3ff9 libiconv.2.dylib (41) <BB44B115-AC32-3877-A0ED-AEC6232A4563> /usr/lib/libiconv.2.dylib
0x7fff94ff4000 - 0x7fff95002fff com.apple.opengl (9.3.1 - 9.3.1) <EEE2EBC1-866C-3947-9D03-B8339E948D77> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95003000 - 0x7fff9500bfff libsystem_dnssd.dylib (522.1.11) <AEA21060-EFAA-3C63-8D53-CB22EE8B507C> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9500c000 - 0x7fff95019ff0 libbz2.1.0.dylib (29) <0B98AC35-B138-349C-8063-2B987A75D24C> /usr/lib/libbz2.1.0.dylib
0x7fff9501a000 - 0x7fff9506bff3 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <EAC1821B-CD20-30E3-BF95-C1839CA97BF7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff9506c000 - 0x7fff9506ffff libCoreVMClient.dylib (58.1) <EBC36C69-C896-3C3D-8589-3E9023E7E56F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff95175000 - 0x7fff9532dff3 libicucore.A.dylib (511.27) <003B6C21-CBD1-3486-9A1D-030ADF5FA061> /usr/lib/libicucore.A.dylib
0x7fff9532e000 - 0x7fff95335ff3 libcopyfile.dylib (103) <6453487A-EDA5-353C-8351-1AABB3C7777C> /usr/lib/system/libcopyfile.dylib
0x7fff953f0000 - 0x7fff953fbfff libkxld.dylib (2422.75.4) <5448DCF9-721D-3B8C-AEFE-2A89477E82CF> /usr/lib/system/libkxld.d1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve your problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to gather information about the state of your computer. That information goes nowhere unless you choose to share it on this page. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a couple of minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in your browser, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; Pc () { o=`grep -v '^ *#' "$2"`; Pm "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id | grep -qw '80(admin)'; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; o=`SP Hardware | awk '/Mem/{print $2}'`; o=$((o<4?o:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d; /[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]||0[^2]8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d; /:$/{s/ *:$//;x;s/\n//p;}; /^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/\(.*: \)\(.*\)/ \(\2\)/;H;}; /Apple|SCSM/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; d=(/ ""); D=(System User); E=; for i in 0 1; do o=`cd ${d[$i]}L*/L*/Dia* || continue; ls | while read f; do [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && e=" *" || e=; awk -F_ '!/ag$/{$NF=a[split($NF,a,".")]; print $0 "'"$e"'"}' <<< "$f"; done | tail`; Pm "${D[$i]} diagnostics"; done; [[ "$o" =~ \*$ ]] && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|SATA W|ssert|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); o=${s[2]}%; Ps "CPU usage by process \"$s\" with UID ${s[1]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); s[2]=${s[2]%[+-]}; o=$((s[2]>=25000?s[2]:0)); Ps "Mach ports used by process \"$s\" with UID ${s[1]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|post[fg]|x)/{print $3}'`; Pm "Extrinsic system jobs"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | grep -v com\.apple\.CSConfig | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/Star*; do M; done`; Pm "Startup items"; o=`find -L /S*/L*/E* {/,}L*/{A*d,Compon,Ex,In,Keyb,Mail/B,P*P,Qu*T,Scripti,Servi,Spo}* -type d -name Contents -prune | while read d; do ID=$($PB\ :CFBundleIdentifier "$d/Info.plist") || ID="No bundle ID"; [[ "$ID" =~ ^com\.apple\.[^x]|Accusys|ArcMSR|ATTO|HDPro|HighPoint|driver\.stex|hp-fax|\.hpio|JMicron|microsoft\.MDI|print|SoftRAID ]] || printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; o=`find -L /u*/{,*/}lib -type f | while read f; do file -b "$f" | grep -qw shared && ! codesign -v "$f" && echo $f; done`; Pm "Unsigned shared libraries"; o=`for e in DYLD_INSERT_LIBRARIES DYLD_LIBRARY_PATH; do launchctl getenv $e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; Ps "DNS"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; Pc "hosts" <(grep -v 'host *$' /etc/hosts); Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed 's:/Users/[^/]*/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \) | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know your password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line "[Process completed]" to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report your results. No harm will be done.
8. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of Apple Support Communities ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Mac Pro (Late 2013) Keeps Crashing Please Help
My new Mac Pro (Late 2013) keeps crashing when I use thunderbolt devices.
My set up is as follows:
8-Core
512 SSD
Dual AMD 700 GPU
64 GB Ram
It usually occurs when I am using any of the Adobe programs for video editing and rendering. I have check disc utility and found no errors. Needless to say this is getting quite annoying as I use this machine for work and sometimes can't get through anything because it keeps crashing.
What do I do?Just happened again. This is what it says:
Anonymous UUID: 51D5171F-CF6C-C4BE-82BD-E6597F55DFE5
Thu May 1 10:46:50 2014
Machine-check capabilities: 0x0000000001000c1b
family: 6 model: 62 stepping: 4 microcode: 1059
signature: 0x306e4
Intel(R) Xeon(R) CPU E5-1680 v2 @ 3.00GHz
27 error-reporting banks
Processor 0: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 1: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 2: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 3: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 4: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 5: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 6: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 7: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 8: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 9: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 10: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 11: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 12: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 13: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 14: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
Processor 15: IA32_MCG_STATUS: 0x0000000000000005
IA32_MC7_STATUS(0x41d): 0xbe00000000010092
IA32_MC7_ADDR(0x41e): 0x00000001323ca340
IA32_MC7_MISC(0x41f): 0x00000001405c5c86
panic(cpu 3 caller 0xffffff801b0dc709): "Machine Check at 0xffffff7f9cbd0b29, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000111da7000, CR3: 0x000000002df83000, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000020, RBX: 0xffffff80a1019000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff87308b3d40, RBP: 0xffffff87308b3d70, RSI: 0x0000000000000001, RDI: 0xffffff80a0ea0a00\n" "R8: 0x0000000000000000, R9: 0x0000000000000006, R10: 0xffffff8731783de0, R11: 0xffffffffffffffff\n" "R12: 0xffffff80a0fda6c0, R13: 0x0000000000000006, R14: 0xffffff7f9cbe5e20, R15: 0x00000000000007b0\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f9cbd0b29, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2422.92.1/osfmk/i386/trap_native.c:1 68
Backtrace (CPU 3), Frame : Return Address
0xffffff8726d65e80 : 0xffffff801b022fa9
0xffffff8726d65f00 : 0xffffff801b0dc709
0xffffff8726d66060 : 0xffffff801b0f3c1f
0xffffff87308b3d70 : 0xffffff7f9cbc1663
0xffffff87308b3e70 : 0xffffff7f9cbc0899
0xffffff87308b3f30 : 0xffffff801b0dd73c
0xffffff87308b3f50 : 0xffffff801b0375ba
0xffffff87308b3f90 : 0xffffff801b037908
0xffffff87308b3fb0 : 0xffffff801b0d7047
Kernel Extensions in backtrace:
com.apple.driver.AppleIntelCPUPowerManagement(216.0)[70947979-EA9B-39D1-AD15-CD AB19F031AF]@0xffffff7f9cbbe000->0xffffff7f9cbe8fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x000000001ae00000
Kernel text base: 0xffffff801b000000
System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6)
System uptime in nanoseconds: 12337930919
last loaded kext at 11985022345: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f9b953000, size 65536)
loaded kexts:
com.nvidia.CUDA 1.1.0
com.promise.driver.stex 5.2.7
com.apple.filesystems.msdosfs 1.9
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.15
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleGraphicsDevicePolicy 3.4.35
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleIntelMCEReporter 104
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleUSBDisplays 360.8.14
com.apple.iokit.IOBluetoothUSBDFU 4.2.3f10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.driver.AppleMGPUPowerControl 3.4.35
com.apple.AMDRadeonX4000 1.2.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD7000Controller 1.2.0
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBOHCI 656.4.1
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub 666.4.0
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBXHCI 670.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.3f10
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.4.35
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIParallelFamily 3.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 675.4.0
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1
Model: MacPro6,1, BootROM MP61.0116.B05, 8 processors, 8-Core Intel Xeon E5, 3 GHz, 64 GB, SMC 2.20f18
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Graphics: AMD FirePro D700, AMD FirePro D700, PCIe, 6144 MB
Memory Module: DIMM1, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM2, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM3, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
Memory Module: DIMM4, 16 GB, DDR3 ECC, 1867 MHz, 0x802C, 0x33364A534632473732505A2D314739453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x135), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en2
PCI Card: AMD FirePro D700, Display Controller, Slot-1
PCI Card: AMD FirePro D700, Display Controller, Slot-2
PCI Card: pci105a,8760, RAID Controller, Thunderbolt@79,0,0
PCI Card: Apple 57761-B0, Ethernet Controller, Thunderbolt@234,0,0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@233,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@239,0,0
PCI Card: pci12d8,400e, USB Open Host Controller, Thunderbolt@239,0,1
PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@239,0,2
Serial ATA Device: APPLE SSD SM0512F, 500.28 GB
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: FaceTime HD Camera (Display)
USB Device: Display Audio
USB Device: Apple Thunderbolt Display
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Pegasus2-R, Promise Technology, Inc., 3, 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Bus: Mac Pro, Apple Inc., 19.2
Thunderbolt Device: Thunderbolt Display, Apple Inc., 3, 26.2 -
13" rMBP Late 2013 Warm Palm Rest
Hi,
This is my second 13" rMBP Late 2013 (i5 2.4GHz, 8GB DDR3, 256GB SSD, Retina 13"). I exchanged the first one only to get a US keyboard instead of French Canadian. On the first one, I never noticed the warm palm rest... on my new one, it feels quite warm, especially on the left side. iStat says the palm rest is at 32C when idle, and during a stress test (100% CPU), it got to 35C. Reviews talk about 28C idle and 32C at full load.
Is it often like this or I should exchange it? Am I the only one with this issue?that is normal when playing games or doing other intensive things on a mac. It wont damage it, the mac would shut off before it started to get so hot it might cause damage.
-
Hello, I bumped a crash a few hours ago:
I let my iMac Late 2013 i5, baseline model but with SSD, run overnight because I was running a MATLAB program. However, this moring, I noticed the system was unresponsive (I couldn't get the screen turned on, so I had to manually reset by holding several seconds the power button). This is my first crash, the iMac has been super stable before.
Below, I post some lines of the log extract from the console, just before the latest boot-up (after the crash).
I was wondering whether this could be due to MATLAB? Since I was running quite a heavy script that used a lot of RAM as the virtual memory indicated 14-16 gb RAM while this iMac only has physically 8gb RAM. Maybe, somewhere the RAM usage went unexpectedly upwards and the iMac couldn't cope anymore? I wouldn't know.
I was hoping someone could find the cause? Many thanks already.
Stefan
20/12/13 01:20:23,000 kernel[0]: memorystatus_thread: idle exiting pid 4983 [xpcd]
20/12/13 01:20:23,797 com.apple.launchd[1]: (com.apple.xpcd.00000000-0000-0000-0000-000000000000[4983]) Exited: Killed: 9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4995 [com.apple.NotesM]
20/12/13 01:20:24,048 com.apple.launchd[1]: (com.apple.NotesMigratorService[4995]) Exited: Killed: 9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4980 [accountsd]
20/12/13 01:20:24,299 com.apple.internetaccounts[4992]: /SourceCache/Accounts/Accounts-336.9/ACAccountStore.m - __60-[ACAccountStore _connectToRemoteAccountStoreUsingEndpoint:]_block_invoke - 130 - The connection to ACDAccountStore was interrupted.
20/12/13 01:20:24,299 com.apple.launchd.peruser.501[141]: (com.apple.accountsd[4980]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:24,299 com.apple.launchd.peruser.501[141]: (com.apple.accountsd[4980]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4988 [xpcd]
20/12/13 01:20:24,550 com.apple.launchd[1]: (com.apple.xpcd.F5010000-0000-0000-0000-000000000000[4988]) Exited: Killed: 9
20/12/13 01:20:24,000 kernel[0]: memorystatus_thread: idle exiting pid 4982 [com.apple.CodeSi]
20/12/13 01:20:24,799 com.apple.launchd[1]: (com.apple.CodeSigningHelper[4982]) Exited: Killed: 9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4990 [tccd]
20/12/13 01:20:25,050 com.apple.launchd.peruser.501[141]: (com.apple.tccd[4990]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:25,050 com.apple.launchd.peruser.501[141]: (com.apple.tccd[4990]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4991 [com.apple.iCloud]
20/12/13 01:20:25,302 com.apple.launchd[1]: (com.apple.iCloudHelper[4991]) Exited: Killed: 9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4985 [CloudKeychainPro]
20/12/13 01:20:25,550 secd[4981]: handle_xpc_event >>>>> handle_connection_event via event_handler <<<<<, ***?
20/12/13 01:20:25,550 com.apple.launchd.peruser.501[141]: (com.apple.security.cloudkeychainproxy3[4985]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:25,550 com.apple.launchd.peruser.501[141]: (com.apple.security.cloudkeychainproxy3[4985]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:25,000 kernel[0]: memorystatus_thread: idle exiting pid 4994 [XPCKeychainSandb]
20/12/13 01:20:25,801 com.apple.launchd[1]: (com.apple.security.XPCKeychainSandboxCheck[4994]) Exited: Killed: 9
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4992 [com.apple.intern]
20/12/13 01:20:26,199 com.apple.launchd[1]: (com.apple.internetaccounts[4992]) Exited: Killed: 9
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4986 [syncdefaultsd]
20/12/13 01:20:26,449 com.apple.launchd.peruser.501[141]: (com.apple.syncdefaultsd[4986]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:26,449 com.apple.launchd.peruser.501[141]: (com.apple.syncdefaultsd[4986]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4979 [gamed]
20/12/13 01:20:26,700 com.apple.launchd.peruser.501[141]: (com.apple.gamed[4979]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:26,700 com.apple.launchd.peruser.501[141]: (com.apple.gamed[4979]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:26,742 accountsd[4997]: assertion failed: 13A603: liblaunch.dylib + 25164 [FCBF0A02-0B06-3F97-9248-5062A9DEB32C]: 0x25
20/12/13 01:20:26,756 accountsd[4997]: /SourceCache/Accounts/Accounts-336.9/ACDAuthenticationPluginManager.m - -[ACDAuthenticationPluginManager credentialForAccount:client:handler:] - 230 - The authentication plugin for account "[email protected]" (34EA06FC-7D57-4003-838C-D9F32AFD5999) could not be found!
20/12/13 01:20:26,756 accountsd[4997]: /SourceCache/Accounts/Accounts-336.9/ACDAccountStore.m - __62-[ACDAccountStore credentialForAccountWithIdentifier:handler:]_block_invoke389 - 857 - No plugin provides credentials for account [email protected]. Falling back to legacy behavior.
20/12/13 01:20:26,810 gamed[4996]: CKSoftwareMap: Registering with Daemon
20/12/13 01:20:26,000 kernel[0]: memorystatus_thread: idle exiting pid 4984 [WiFiKeychainProx]
20/12/13 01:20:26,949 com.apple.launchd.peruser.501[141]: (com.apple.wifi.WiFiKeychainProxy[4984]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:26,949 com.apple.launchd.peruser.501[141]: (com.apple.wifi.WiFiKeychainProxy[4984]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:26,961 WiFiKeychainProxy[5000]: [NO client logger] <Aug 30 2013 23:40:46> WIFICLOUDSYNC WiFiCloudSyncEngineCreate: created...
20/12/13 01:20:26,961 WiFiKeychainProxy[5000]: [NO client logger] <Aug 30 2013 23:40:46> WIFICLOUDSYNC WiFiCloudSyncEngineRegisterCallbacks: WiFiCloudSyncEngineCallbacks version - 0, bundle id - com.apple.wifi.WiFiKeychainProxy
20/12/13 01:20:26,962 secd[4981]: SecErrorGetOSStatus unknown error domain: com.apple.security.sos.error for error: The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
20/12/13 01:20:26,962 secd[4981]: securityd_xpc_dictionary_handler WiFiKeychainProx[5000] DeviceInCircle The operation couldn’t be completed. (com.apple.security.sos.error error 2 - Public Key not available - failed to register before call)
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4989 [aosnotifyd]
20/12/13 01:20:27,201 com.apple.launchd[1]: (com.apple.AOSNotification[4989]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,201 com.apple.launchd[1]: (com.apple.AOSNotification[4989]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4978 [cfprefsd]
20/12/13 01:20:27,452 com.apple.launchd.peruser.501[141]: (com.apple.cfprefsd.xpc.agent[4978]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,452 com.apple.launchd.peruser.501[141]: (com.apple.cfprefsd.xpc.agent[4978]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4981 [secd]
20/12/13 01:20:27,701 accountsd[4997]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
20/12/13 01:20:27,701 WiFiKeychainProxy[5000]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
20/12/13 01:20:27,701 com.apple.launchd.peruser.501[141]: (com.apple.secd[4981]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,701 com.apple.launchd.peruser.501[141]: (com.apple.secd[4981]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 01:20:27,702 AddressBookSourceSync[4987]: xpc __securityd_create_connection_block_invoke got event: Connection interrupted
20/12/13 01:20:27,000 kernel[0]: memorystatus_thread: idle exiting pid 4993 [cfprefsd]
20/12/13 01:20:27,952 com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[4993]) Idle-exit job was jettisoned. Will bypass throttle interval for next on-demand launch.
20/12/13 01:20:27,952 com.apple.launchd[1]: (com.apple.cfprefsd.xpc.daemon[4993]) assertion failed: 13A603: launchd + 39476 [C35AEAF6-FCF6-3C64-9FC8-38829064F8A8]: 0x9
20/12/13 08:32:49,000 bootlog[0]: BOOT_TIME 1387524769 0
I also did a systems diagnostic test, and under Crashes and Spins there are the following things, but I don't know if any of these are really useful. If needed, I can post their contents as well.
dbfseventsd,dbfseventsd,gamed,launchd_2013-12-17-204229_iMac-van-Stefan.shutdown Stall
powerstats_2013-12-17-001525_iMac-van-Stefan.diag
powerstats_2013-12-20-001619_iMac-van-Stefan.diag
powerstats_2013-12-20-001628_iMac-van-Stefan.diag
powerstats_2013-12-20-001633_iMac-van-Stefan.diag
Remark1: At the moment I was using osx 10.9. A few minutes ago I installed 10.9.1.
Remark2: Just for the info, my Wifi was turned off during the night.Visit The XLab FAQs and read the FAQ on diagnosing kernel panics.
You state it panics over and over again. Are these at regular times or randomly? What are you doing when a panic occurs? What do you see in the Console log at the time of the panic?
Panics are generally hardware related. They can be very basic such as defective memory. You can try removing both memory modules, then testing each in both slots individually to see if panics occur. -
MacBookPro Retina Late 2013 keeps crashing
My new MacBookPro Retina Late 2013 with OSX 10.9.2 keeps crashing randomly:
Sometimes, it crashes while working and shows this screen.
Also, when I close the lid and open it again after some hours, the MacBook has sometimes restarted itself. Console.app shows "Sleep failure code 0x00000000 0x13006c00".
The last sleep-crash happened while on battery power with no external device plugged into the MacBook.It happened again. This test is shown after restarting: http://pastebin.com/5t0BKy3r
-
HT204308 Macbook Pro late 2013 keeps crashing
My late 2013 Macbook Pro using 10.10.2 is crashing pretty much on a daily basis. I am using Aperture 3.6. Always seems to happen when I am using Aperture. Then have to repair the library for inconsistencies. Does anyone else have these problems? Any solutions?
My late 2013 Macbook Pro using 10.10.2 is crashing pretty much on a daily basis. I am using Aperture 3.6. Always seems to happen when I am using Aperture. Then have to repair the library for inconsistencies. Does anyone else have these problems? Any solutions?
-
Brand new 27-inch iMac Late 2013 repeatedly crashing with Mavericks
Hi folks,
I have a brand new 27-inch Mac from late 2013 running OS X 10.9.1 (Mavericks) with:
3.4 GHz Intel Core i5
32 GB RAM
3 TB Fusion drive
NVIDIA GeForce GTX 780M 4096 MB
My system is hanging repeatedly, requiring a forced restart by holding down the power button - kernel panic I guess. Can't find a specific trigger, but I might be missing something.
I've tried reinstalling the OS, and a full erase and reinstall, but I'm still getting the problem. I've also run the hardware checker and verified the hard disc - all report the system is OK.
Annoyingly I can't startup in safe mode - think that's to do with having a 3TB Fusion drive.
Any suggestions? If I need to post a crash log can you let me know what bit is needed?
Thanks for your help.
PS All the RAM was installed by Apple btw, so I don't think it's the mismatched voltage thing that others have had. Similarly, Google Drive is installed but not currently running.Hi Etrecheck - thanks for your help. I've run th software - here are the results:
Hardware Information:
iMac (27-inch, Late 2013)
iMac - model: iMac14,2
1 3.4 GHz Intel Core i5 CPU: 4 cores
32 GB RAM
Video Information:
NVIDIA GeForce GTX 780M - VRAM: 4096 MB
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
System Software:
OS X 10.9.1 (13B42) - Uptime: 0 days 0:0:48
Disk Information:
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 120.99 GB
Boot OS X (disk0s3) <not mounted>: 134.2 MB
APPLE HDD ST3000DM001 disk1 : (3 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 3 TB
Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
Samsung D3 Station 3 TB
EFI (disk3s1) <not mounted>: 314.6 MB
Time Machine work (disk3s2) /Volumes/Time Machine work: 1.5 TB (1.31 TB free)
USB backup work (disk3s3) /Volumes/USB backup work: 1.5 TB (1.31 TB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.bombich.ccc.plist
[loaded] com.bombich.ccc.scheduledtask.0137470A-653C-4703-92D6-3C629E2D7439.plist
[loaded] com.microsoft.office.licensing.helper.plist
Launch Agents:
[not loaded] com.adobe.AAM.Updater-1.0.plist
User Launch Agents:
[loaded] com.adobe.AAM.Updater-1.0.plist
[loaded] com.bombich.ccc-user-agent.plist
[loaded] com.google.keystone.agent.plist
User Login Items:
iTunesHelper
Dropbox
BetterSnapTool
Caffeine
3rd Party Preference Panes:
Flash Player
Internet Plug-ins::
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 11.9.900.170 - SDK 10.6
Default Browser: Version: 537 - SDK 10.9
SharePointBrowserPlugin: Version: 14.1.0
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Bad Fonts:
None
Old applications:
SA Color Finesse 3 UI: Version: 3.0.6(275) - SDK 10.5
/Applications/Adobe After Effects CS6/Plug-ins/Effects/Synthetic Aperture/(CF3 Support)/SA Color Finesse 3 UI.app
Time Machine:
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Destinations:
Time Machine work [Local] (Last used)
Total size: 1
Total number of backups: 10
Oldest backup: 2013-12-17 13:21:54 +0000
Last backup: 2013-12-19 16:20:21 +0000
Size of backup disk: Excellent
Backup size 1 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
1% WindowServer
1% EtreCheck
0% mds
0% mds_stores
0% hidd
Top Processes by Memory:
66 MB Dropbox
66 MB mds_stores
66 MB Dock
33 MB Finder
33 MB ocspd
Virtual Memory Statistics:
28.89 GB Free RAM
1.51 GB Active RAM
146 MB Inactive RAM
1.46 GB Wired RAM
272 MB Page-ins
0 B Page-outs -
I have one of the Late 2013 Retina MacBook Pro's that makes the creaking, squeaky clicky noise if I pick up my laptop or squeeze it near the bottom right of the trackpad.
I have finally managed to get a reservation at the Genius Bar next week.
So, I was just wondering what the general outcome is. Have any of you been to the Genius Bar with your creaky laptop? What did they do it?
Should I expect some tightened/loosened screws and have it handed back? I read that some Apple Stores have been looking for creaking laptops to examine, and issuing brand new MBPs!
How did you get on? Did the problem go away after visiting the Store?HI .... So I too have that ******** sound - mine though is not like creaking - like shutting something w a hinge or like a door - it's like a very high pitched (totally wrong word to use but I can't describe it lol) tinging pinging clicking dinging sound... but like a bell but a teenie tiny bell hahahaha this is ridiculous lol ok ok I think I got one.... Ok so our computers are made of aluminum .... There's tiny screws which are also metal ..... Metal tapping another metal or something metal inside of a thin hollow metal casing jiggling around bc it's loose or whatever makes a very distinctive tiny tinging sound ... When I first noticed it it was if I press down on the bottom directly in the middle below the serial # & spec stamp between all the top half of surrounding screws ... There's 4 screws along the top where it hinges or closes & mirroring screws at the bottom where you would open it to use it... And 3 on the right and left sides... Imagine a line horizontally connecting the middle screws on the sides then one vertical between the sets of 4 ... I know this is dumb as **** lol I'm sorry ....Annoying sound location is on the top half and smack dab on the line splitting the top 4 set screws exactly half way between the 2 side screws
I Go to apple thinking tighten the screws please it sounds like there's a gap bc they're loose and something's tinging inside ...... I can make it make the sound every time and of course no one can hear it - 30 mins later and 15 techs later he heard it....Guys go in the back completely take the whole thing apart to see what's wrong.... Hour and a half later - nothing's wrong nothings loose and they pick up the other ones in the store and they all effing do it. after they did all that obviously I was so relieved and felt so much better - UNTIL the next day after I installed some updates and had to restart ...... My screen with the apple would change to pink and that multicolor weird screen when something's jacked up ... Flicker a little brighten up change to another color then go normal as my login screen would appear....... it continued on until a month ago then went back to normal ...... Don't try and get the noise fixed ... It's not worth what they can screw up on accident trying to see what's making the sound ... I got lucky reaaaaal lucky whatever happened wasn't serious bc I'm sure id have to pay to repair it....
and notice my elaboration on the word LAP Alirt
PS I have the 15.4 MBP Retina mid 2012 -
Mac Pro (Late 2013) random improper shotdowns
My Mac Pro (Late 2013) running OS 10.10.3 has been experiencing intermittent shut downs and memory showing as less than installed. At times it shows me the full 64 GB installed, at time less, 2 slots empty, sometimes one.
Model Name: Mac Pro
Processor Name: 12-Core Intel Xeon E5
Processor Speed: 2.7 GHz
Memory: 64 GB
My Bluetooth has been also problematic lately. Continued disconnection of both my wireless mouse and keyboard.
I have gone through diagnostics and found no issues. I did also reset System Management Controller.
Please help!
A million thanks in advance!
AdolphI might have seen that one before here.
Is it always the same location that is not showing?
If so try interchanging that stick with another one.
If it follows the stick that indicates a problem with that stick.
If it remains with the slot that means a hardware problem with the Mac. I would look at the slot with good lighting and magnifying device to look for abnormalities,
If a hardware problem with the Mac then make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
RMBP Late 2013 crash without log and have to restart by power button
I bought rMBP around November last year.
As I open Chrome, it crash without log.
The only solution is to restart it with power button.
I can't find the report by chrome://crashes and ~/Library/Logs/.
I think the kernel_task doesn't make it.
Are there anyone else got the same problem and solution?
Is there a proper noun for crash and have to restart it by power button?
Version:10.9.1(13B3116)I would reformat the drive then reinstall Lion:
Install or Reinstall Lion from Scratch
If possible backup your files to an external drive or second internal drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
Select Disk Utility from the main menu and click on the Continue button.
After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Erase tab in the DU main window.
Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion and click on the Install button.
Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer. -
Hi Guys and Girls,
I wonder if you could help me please, over the last few months my iMac (late 2012) has been locking up on various apps mainly noticed on mail and safari and a few times now i have have my machine on iTunes playing away whilst I'm in another room and when i return say some 10-15 maybe even 20 mins later i realise the machine has crashed and i have to reboot. and last night whilst watching a few vids on youtube and some other safari pages open i had an error flag up saying something was missing from safari, so i shut safari down and re-opened and the same error so i then shut the comp down and left it over night and now all seems well again.
A friend suggested i could be experiencing the early onset of a hard drive failure... thoughts ?
i pulled this from EtreCheck after reading a few posts about macs freezing
Problem description:
Random system crashes and more often than not the system freezes when switching apps or surfing the web, i also find mail app takes a long time to shut down
EtreCheck version: 2.1.3 (106)
Report generated 16 December 2014 13:42:37 GMT
Hardware Information: ℹ️
iMac (27-inch, Late 2012) (Verified)
iMac - model: iMac13,2
1 3.2 GHz Intel Core i5 CPU: 4-core
32 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1600 MHz ok
BANK 1/DIMM0
8 GB DDR3 1600 MHz ok
BANK 0/DIMM1
8 GB DDR3 1600 MHz ok
BANK 1/DIMM1
8 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce GTX 675MX - VRAM: 1024 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: 1:18:49
Disk Information: ℹ️
APPLE HDD ST1000DM003 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 999.01 GB (730.90 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 999.35 GB Online
USB Information: ℹ️
VIA Labs, Inc. 4-Port USB 3.0 Hub
Apple Inc. MacBook Air SuperDrive
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/ESET Cyber Security Pro.app
[loaded] com.eset.kext.esets_kac (600.01.40f01) [Support]
[loaded] com.eset.kext.esets_pfw (600.01.40f01) [Support]
/System/Library/Extensions
[not loaded] com.GenesysLogic.driver.GLLUD (8.8.8 - SDK 10.6) [Support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[loaded] com.oracle.java.Java-Updater.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.eset.esets_daemon.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[loaded] com.oracle.java.Helper-Tool.plist [Support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Caffeine Application (/Applications/Caffeine.app)
ESET Cyber Security Pro Application (/Applications/ESET Cyber Security Pro.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
Safari Extensions: ℹ️
AVG Do Not Track [Installed]
3rd Party Preference Panes: ℹ️
Flash Player [Support]
Java [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 999.01 GB Disk used: 268.11 GB
Destinations:
Data [Network]
Total size: 2.00 TB
Total number of backups: 49
Oldest backup: 2014-06-29 21:53:32 +0000
Last backup: 2014-12-16 13:07:14 +0000
Size of backup disk: Adequate
Backup size 2.00 TB > (Disk used 268.11 GB X 3)
Top Processes by CPU: ℹ️
6% mds
4% WindowServer
1% sysmond
1% hidd
1% Safari
Top Processes by Memory: ℹ️
172 MB softwareupdated
172 MB mds_stores
103 MB Safari
103 MB Finder
69 MB loginwindow
Virtual Memory Information: ℹ️
26.99 GB Free RAM
3.10 GB Active RAM
2.32 GB Inactive RAM
1.95 GB Wired RAM
2.09 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Dec 16, 2014, 12:24:23 PM Self test - passed
Nov 29, 2014, 09:15:48 AM Kernel_2014-11-29-091548_Damiens-iMac.panic [Details]
Nov 22, 2014, 06:58:18 PM Kernel_2014-11-22-185818_Damiens-iMac.panic [Details]Ok so i have returned my mac's memory back to factory standard and the fault still persists more so the locking up than anything so i had activity monitor up and noticed it appears to be antivirus program,because as soon as mail or safari would stop responding at all i noted that 101.6% of CPU usage was happening under programme esets_daemon
I checked Eset's site i have the latest software version so now I'm wondering should i just disable it, and if so what the best way to go about that without leaving any trace files behind.
Thanks guys and girls -
MacBook Pro 15 Late 2011 random crashing?
Hi Everyone,
Having some real issuses with my macbook pro at the moment, at random osx will just restart and throw me up an error report when its restarted. Also when i go into boot camp windows wont run for long before bluescreening.
System Config:
2.4 i7 Quad
16gb ram (from crucial)
AMD Radeon HD 6770M 1024 MB
Error Log:
Anonymous UUID: 733A9AE9-43DA-B7F3-F684-64FC890D6EA4
Wed Jan 29 00:59:49 2014
panic(cpu 0 caller 0xffffff80244c522a): "Possible memory corruption: pmap_pv_remove(0xffffff804d3d6270,0x13bedc000,0x2647f6, 0x80000002647f6066, 0xffffff81f5e3bb34, 0xfffffe8624a226e0): null pv_list!"@/SourceCache/xnu/xnu-2422.1.72/osfmk/i386/pmap_internal.h:763
Backtrace (CPU 0), Frame : Return Address
0xffffff81f5e3ba00 : 0xffffff8024422f69
0xffffff81f5e3ba80 : 0xffffff80244c522a
0xffffff81f5e3bb60 : 0xffffff80244c5737
0xffffff81f5e3bbc0 : 0xffffff802447dbca
0xffffff81f5e3bcd0 : 0xffffff8024481e9f
0xffffff81f5e3bd00 : 0xffffff802443d963
0xffffff81f5e3bd40 : 0xffffff80247cc13e
0xffffff81f5e3bdb0 : 0xffffff80247dfaad
0xffffff81f5e3be40 : 0xffffff80247dfe27
0xffffff81f5e3be80 : 0xffffff8024420b2b
0xffffff81f5e3beb0 : 0xffffff80244dc7d3
0xffffff81f5e3bed0 : 0xffffff80244f35d2
BSD process name corresponding to current thread: systemstats
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000024200000
Kernel text base: 0xffffff8024400000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 88132307845911
last loaded kext at 84637864109335: com.apple.filesystems.smbfs 2.0.0 (addr 0xffffff7fa6a92000, size 335872)
last unloaded kext at 339280675215: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa6a7f000, size 57344)
loaded kexts:
com.avatron.AVExFramebuffer 1.7
com.wavtap.driver.WavTap 0.4.0
com.Cycling74.driver.Soundflower 1.5.2
com.avatron.AVExVideo 1.7
com.apple.filesystems.smbfs 2.0.0
com.apple.filesystems.exfat 1.4
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.ntfs 3.11
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleHWAccess 1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.kext.triggers 1.0
com.apple.driver.IOBluetoothHIDDriver 4.2.0f6
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.0
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Does anybody know what might be causing this? Trying to get a genius appointment but theyre all booked out for the next couple weeks.
Many Thankshttp://www.avatron.com
You've got something of theirs installed.
com.avatron.AVExFramebuffer 1.7
com.wavtap.driver.WavTap 0.4.0
com.Cycling74.driver.Soundflower 1.5.2
com.avatron.AVExVideo 1.7
Not sure how you removed it. It probably has an uninstall you should have run. As you can see, parts of it are loading. -
RMBP Late 2013 Facetime HD Camera Not Working
Hi there,
I have my rMBP since the end of December. When I got it, i needed to update the OS X to 10.9.1. I don't recall if i tried the FaceTime HD Camera later or before the system update, but i'm sure it was working back then.
Now it doesn't work. At least it isn't stable. Some time it works, but very little times. When i turn up the PhotoBooth or any other software (Skype, Messages), the greenlight starts to blink repeatedly and that's about it. I can't see nothing besides black image.
I've been reading in questions simillar to mine it this forum and others, but it seems people with a problem similiar to mine only happened in OS X 10.8.4.
I read in a post ( https://discussions.apple.com/message/24030755#24030755 ) that updating the AppleCamera.plugin, located at /Library/CoreMediaIO/Plug-Ins/DAL/ would do the trick. I've tried that, but with no results.
I've also performed a hardware diagnostics test. Didn't have any warning or error. Seems the hardware (the webcam in this case), is running just
fine. If anyone is interesting to perform the same test: http://support.apple.com/kb/HT5781
Any suggestion or help would be very thankful.
Regards,
Shadas.Apparently I was able to solve the problem. The only thing i do was to uninstall Skype. It seems to have solved. I'm not sure if this happen cause i had installed the Skype through brew cask and therefore I probably didn't have the most recent version of Skype.
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