RME Hardware Inventory Report gets Error: Report Could Not be Found

LMS 3.2
RME 4.3.0
When running Inventory Hardware report I select all devices and it shows the correct number of devices selected
However, the report is missing all routers, and I get the error message Report could not be found.

Can someone tell me how to open this as a SUPPORT CASE that someone will actually help solve? 
Sorry to say but I don't find these forums of much use.

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