Roaming dial issues

Hi!  Please excuse any odd things as this is new for me.  Bought first smartphone at 61.  Late bloomer.  But I really enjoy my palm pre plus.  Having new problem with making phone calls from AZ into NV.  Every time I make a call I get a msg telling me to re-enter the 10 digit #.  Verizon is giving me run around telling me "we provide wireless service, phone is not ours".  Before I throw a fit at Verizon, has anyone had this problem?  My contacts have area code.  I did not have this problem when first purchased.  Thanks for your help.
Post relates to: Pre Plus p101vzw (Verizon)

Hi,
Would you please check the post from Rainer Meier and
Sean Maisonneuvein this thread? Hope this can also help you:
http://social.technet.microsoft.com/Forums/windows/en-US/161692bf-fa57-4ac1-b9b8-4e550ad9c987/windows-key-x-does-not-work-in-windows-8
Kate Li
TechNet Community Support

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    Hi,
    Would you please check the post from Rainer Meier and
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    08:09:54:607 dialer-baDialer Trace: (DD)          **** Media Routing PIM is not Connected ****
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    Dear Senthil,
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    14:52:57:532 la-baImport Trace: Updating sm_used column in table [Sales] to value: 1
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    14:52:57:679 la-baImport Trace: Renamed import file: [\\10.200.128.100\c$\ba\ba.txt] to [\\10.200.128.100\c$\ba\ba.txt.bak] for import rule id [5000]
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    3. but the dialer is not working. and further from the dialer logs we found the above mentioned peripheral offline message.
    4. couldnt find any thing in the mr pim logs.
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    regards,
    Shalid K.C

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