Roaming profile problem?

I'm not sure it's a roaming profile problem or not, but I need help to fix it.
we use MetaFrame citrix to connect a remote computer running a medical program. Every computer has Citrix online plug-in.
If user uses computer user always use, everything will be fine.
It will be failed login Citrix if user need to login to anther computer to load the medical program.  uninstall and re-install Citrix online plug-in will fix it.  There's lots computers and users, I can't fix it by this way, need to find
out why.
Windows 2008 R2 + windows 7 pro & 8.1 pro.
Thanks for any suggestion,
ITdragon

seems no related to profile...
you can recreate a user account to test.
just a thoght...
create a script to uninstall this application. set it as logon script via gpo. when all uninstall, reinstall it...
Best,
Howtodo

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    Sunt ludi et ioci dum aliquis oculo nocet.

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    Sunt ludi et ioci dum aliquis oculo nocet.

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    And these in event viewer.
    Windows cannot copy file
    \\statefs\Profiles\testuser.V2\ntuser.ini to location C:\Users\testuser\ntuser.ini. This error may be caused by network problems or insufficient security rights.
    DETAIL - The system cannot find the file specified.
    Windows could not load your roaming profile and is attempting to log you on with your local profile. Changes to the profile will not be copied to the server when you log off. Windows could
    not load your profile because a server copy of the profile folder already exists that does not have the correct security. Either the current user or the Administrators group must be the owner of the folder.
    I had put the icons on the FS folder just to see if it would show up.  I saw the test folder okay in both.  But when I logged back in, the shortcut icons weren’t
    there.  AND when I logged off, it overwrote the FS folder, removing the icons.
    From there I checked the TS local profile folder (just in case) and saw it had no testuser rights at all.  The owner of that folder was SYSTEM.  So just for fun I
    changed the owner to testuser, made sure to set it for all subfolders, logged in, no error message.  Logged out, put shortcuts into the desktop folder on FS, logged back in, no errors and the shortcuts are there.
    So.
    I don’t know if it’s the GP or the fact that maybe the TS folder wasn’t getting the right permission to allow the roaming process to write to it or both.  I’m going to
    try to recreate this, see if there’s a way to shorten the process or create a template like before.
    Ben Rollman

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