ROBOCalls

I understand that any new technology may not be perfect, but right now I just need to see a real reduction in the obnoxious robocalls that interrupt my daily activities and introduce me to scammers.
Verizon should be taking the lead in blocking these annoying calls. I do block calls myself using the minimal tools provided by Verizon. But the the number of phone numbers you can block is limited, and you have to know in advance which numbers you want to block. There are way more callers than 10, and they change constantly or use multiple numbers and exchanges.
The FTC has helped private companies introduce a range of technologies designed to reduce or eliminate these robocall scams, but until the phone companies, especially Verizon as one of the major national companies, adopt these solutions, they can't work for most people.
I don't see any valid reason for Verizon NOT to implement a blocking solution. In the long run it might actually SAVE the phone companies money in that they don't have to upgrade systems to accomodate as high a volume if the robocalls are eliminated.

JimHough wrote:
Oh I see, it's not affiliated with Verizon. Then how does it work? What's the catch being that it's "free?"
EDIT: Just watched their video. So they use simultaneus ring feature to ID the caller and compaire it to their black list. So do you get a ring at all? I'm wondering if instead of the robo call I'l be getting single rings then nothing. Still probably better than having to continually pick-up/hang-up. And I guess the "free" service is possible because they benifit from a larger database of robocall phone numbers that help the commercial customer business. I'll try it.
You will get one ring, then nothing. While that might be annoying to some, I view it as proof that the service works. And it really does appear to me that the robocallers are getting the message about my phone number, that they aren't going to get through, the volume of calls has seemingly dropped probably 75%. I gladly accept the occasional single ring in place of the constant ring, ring, ring we were experiencing before!
Justin
FiOS TV: Extreme HD, Internet: 50/50, Digital Voice
VMS Enhanced Service: 1 server, 2 clients
Keller, TX 76248 (VHO 1)

Similar Messages

Is there a way to block robocalls?

Is there a way to block robocalls?

En masse, no. but you can block individual numbers:
Open the phone app
Tap Recents
Tap the i icon to the right of the number
Scroll down, then tap Block this Caller

Someone is faking my skype number for robocalls.

In the last week, I am getting dozens of calls every hour because someone is faking my skype number for robocalls. So people *69 me to complain or leave angry voicemails. I tried contacting skype support to see if I could change my number, and after not hearing back, I cancelled my subscription, but they won't disconnect my skype number from my account until my subscription expires (in over a month!).
This is incredibly frustrating. Is there any way to cancel a skype number immediately or change it?

It maybe a little late to reply to this but have you ever logged on to iTunes using a friend's computer? if so they maybe using that to send messages if you didn't sign out... But my guess is you no longer have that problem since you changed your password?

5 to 7 robocalls each day from different numbers but same scam

I get about 5 to 7 calles every day from something called "Senior Services" or "Medic Alert" or similar. This has been going on for about a week now. No two phone numbers are the same, and searching with Google on some of them showed some aren't even valid (how did the website know? I assume invalid area code/exchange combination).
Examples are Senior Life {edited for privacy}, Med Alert Co {edited for privacy}, Senior Alert {edited for privacy}, and Dynamic Alert {edited for privacy}
Every one has the same recorded message, that I "won" a free medic alert device yada yada yada. A web search shows this is a scam common the last few months.
It is a bit of a pain to delete all the messages left by this robocaller, and I fear accidentally missing a real message from someone as a result.
I have my number on the do-not-call list and have reported a few of the instances to FCC, for what it's worth. It does no good to block the numbers as they are never used more than once.
Have we reached a point where phone calls coming from networks which Verizon can't verify the caller with certainty have to go through a voice "captcha" to connect?

First...all the phone numbers you entered have been automatically edited out by the forum software as a privacy protection policy so the best of idea--particularly as these are not personal phone numbers--is to run all the numbers together and then the forum software doesn't see it as a phone number and doesn't edit it out.
Unfortunately, as a new user you can't go and edit your original post--you have to post 5-6 times to be able to edit one of your own posts--to put the phone numbers run together back in but also, since I'm replying to your post, the forum software won't let you edit your original post even if you could.
Welcome to the land of Alice...'-}}
So...post a reply and in it run each phone number together if you'd like to show others these slimey phone numbers...
I've also received those same robocalls and they are really annoying--how totally stupid do these people think we are? Verizon Digital Voice does offer the option of blocking phone numbers however, it's limited to 10 numbers and you can't, for example, specify an entire area code or an area code-exchange combo. Some people have recommended getting a call blocker although they are a bit pricey at just under $100. It may depend on how aggravated you are as to whether you want to spend that kind of money but if you do, here's a link to a call blocker that has decent reviews:
http://www.amazon.com/electronics/dp/B009RVYEZ0

HT201436 Voicemail Robocalls yet no record of any recent calls?

I'm receiving Voicemails which are robocalls from some telemarketer. However, my iphone shows no recent phone calls. Anyone else having this issue?

It's possible some company has figured out how to send you a voicemail without actually dialing your phone. Most modern office phone systems have this feature, but I don't know if it's possible to do with cell phones.

URGENT NOTIFICATION ROBOCALLS

We use Skype as our home phone so it's left on and turned up all the time. I get two and three calls a night from the urgent notification message that I already know is a scam. I block and report abuse every single time but I still continue to receive them. Can nothing be done about this? Is there a way to block robocalls on Skype and if theres not, can you make one?

aubreyswife wrote:
We use Skype as our home phone so it's left on and turned up all the time. I get two and three calls a night from the urgent notification message that I already know is a scam. I block and report abuse every single time but I still continue to receive them. Can nothing be done about this? Is there a way to block robocalls on Skype and if theres not, can you make one?
Change your Skype privacy settings to allow calls and IM's from....only people on my Contacts list.
Please note: I do not respond to requests for help via Private Message.

Shockwave won't play linked Director files from server

I created a bunch of director files for the course content of my class. All can be accessed from a contents file. When I created an html contents file on my desktop (in the same folder as the linked director files), the contents pages would open in shockwave in my browser (both Firefox and Safari) and then by clicking on a link other director files would open and play. However, when all these files were place on our server (in the same folder), only the contents pages would open and we get an error message saying the dirctor files cannot be opened. I think this means it sees them, but can't open them.
Help!

Hi Sean
   sorry if my e-mail was a bit whiney, but I got a bit frustrated,
having tried to use the Adobe website for help and then trying for
help over the phone. Adobe has this nice thing where they will call
you back instead of you sitting on hold, which I used at first, but
you get called back by a machine, not a person, then you subsequently
get a progression of robocalls with nobody on the other end! I
finally just sat and waited and got a person, who seemed
knowledgeable and nice, but couldn't help me without a payment. So, I
would greatly appreciate any help you could provide!
       What I have is this. I constructed a "book" in CD form for my
class. This is based on CDs that Mike Coleman and I published a few
years ago. A picture of the contents page is shown below. Each topic
is in a separate Director file, each with its own casts. We made a
lot of animations, some in Flash and some in Quicktime that appear in
each topic. I redid everything in Director 11.5, changing text
spacing because of the way things get altered when things get played
in Shockwave! When I click on one of these subtopics, the
corresponding Director file opens. I accomplished linkage this by
appending a behavior to the text, "Play Movie X". I then originally
made a projector file of the contents page and distributed the CD to
my class free (textbook prices are getting out of hand). Now I want
to put it on the web, because I'm tired of burning CDs and we're
getting students from other locations taking the course on-line. So
within the folder on my desktop that held all the Director files, I
made a second folder "dswMedia" into which I placed all the
animations. I also linked all the animation casts to the Contents
Director file. I then constructed a Contents.html file and
Contents.dcr file using the Publish commands in Director. When I
click on the Contents.html file within my main folder (the one
holding all the Director files and the dswMedia file) the page opens
nicely in my browser (Firefox) and I can play all the Director movies
by clicking on each topic. All the animations play beautifully.
Great , I thought, I'm in business. I then took the files to our
media guy who put it on the server, in the same form as on my
desktop. If we click on the Contents.html file through the web it
opens. Clicking on a topic does not open that Director Movie. The
error message is not that it can't find the movie, however, but that
it can't open it. Everything works just fine on our media guys
computer, we only have a problem when we attempt to use this stuff
through the web. (Our web guy's computer does not have Director, so
that's not the issue).
      Any guidance would be greatly appreciated!
         Regards
                Paul

Robocall Blocking is incompatible with FIOS Freedom Essentials

I receive a half-dozen robocalls each day, so I decided to sign up for NOMOROBO's robocall blocking service. However, I was unable to complete my registration because the Simultaneous Ring feature apparently is unavailable with FIOS Freedom Essentials. It is available with FIOS Digital Voice, but FIOS Digital Voice is not available in my neighborhood.
It is very frustrating to know that there is technology out there which would allow me to block robocalls, but Verizon cannot provide me with the feature which is needed to utilize that technology.
Is there any reason why Verizon cannot add the Simultaneous Ring to FIOS Freedom Essentials?

Tns,
You are asking great questions that only Verizon can answer; and until now they choose not to. My bills are so high because each separate dedicated "copper" line needs to have it's own separate phone plan. I confirmed this again through multiple calls last night. Over and over again, I am told that if I have "copper" lines then it is not running through my FIOS box and if there is a power outage it will have no effect on the line, which I have now learned is not true.
What amazes me even more is that last night I even spoke to the "technical" team at Verizon and they can only use words like "that's weird" and that "it shouldn't be that way" etc. If you listen to the recordings it's quite upsetting.
Last week I was sold a "copper" phone line at more than double the price of digital phone service...Apparently there is no technical difference in what product I received. This doesn't seem like the kind of product the phone company should be peddling given that it is the same thing at over twice the price. It is misleading and in many ways is a bait and switch tactic.
The reality is that if you think you have a "copper" phone line with FIOS what you probably have is a "copper phone plan" which is insulting to learn. I am finding on the internet now of other people who are having this issue and it is a serious violation of many sections of the Consumer Fraud Act and other statutes.
I have been fiercely loyal to Verizon (In addition to my home, we use it at my place of business) and it bothers me that they feel it is OK to mislead people in this fashion.

What should I do about fraudulent calls?

It seems as though nowadays the fraudulent phone calls usually have a spoofed caller ID number. As an example, I just received a call that appeared to be from 981-111-1111. Other times a number will end with 0000. In this most recent call, a man with a strong Indian accent told me he was from the Windows Operating System Support Center, or something like that. I asked how he got my number, and he said he got my number because I am a Windows user. In fact, I have not been a Windows user for about ten years. Since I have received calls from this particular scam in the past, I know that he was going to tell me I have a virus on my computer. I cussed at him and he hung up. (Yes, I know: bad form to cuss at a minimum-wage call-center employee, but I was angry.)
My question: Does Verizon have any place to report such calls? Are they trying to do anything about such calls? Are they doing anything to change phone protocols to make it impossible for scammers to spoof the caller-ID number? I'm on the Do-Not-Call list, but when the caller ID number is spoofed, I'm sure the government cannot do anything. I know we all get such calls, and I know blocking the numbers does no good since they constantly change their spoofed number.
I often get important calls from numbers I do not recognize, so ignoring unknown numbers is not an option, and the scam calls seldom use obviously spoofed numbers as this one did.
Is there anything we can do? Verizon, are you making any effort to combat such calls, and if so, how can I help you?
(I wanted to send an email to Verizon, but could not find an email form or customer service email address, and when I called *611 I got a recording saying there was a longer-than-usual wait time, and then it hung up on me. So I'm posting in the Community Forum, partly to vent, partly hoping for answers, and partly hoping Verizon will see this and reply.)

Thanks for your reply.
But it seems to me that there is a weakness in the protocol when it is even possible for services such as you mention to spoof a phone number. At worst, the company offering the spoofing service should have to show their own real phone number.
Blocking specific numbers does not help because they keep changing the spoofed number. When I get such calls I put them in my phone's address book, name them "Spam" and set the ring tone to No Ring. I never get another call from the same number. (It would show up as a missed call.)
Changing my own number would not help because I'm sure they use a robocaller that just calls every number. I'm already on the Do Not Call list, and that helps reduce calls from "legitimate" solicitors, but the real frauds don't respect it.
What's needed, and I know it would not be easy, but ought to be possible, is a protocol for the caller ID data that accompanies calls, that would make it impossible to spoof the caller ID information. Then, at the very least, such calls could be reported to the government as violations of the Do Not Call list and they'd know who the caller really was. At present they can do nothing because they have no way of knowing who really made the call.
The present phone system grew up in an age when this was not an issue because long-distance calls were too expensive to be profitable for spammers. It is time now for a complete revision to the protocols which would address the problem by making spoofing impossible, or at least too expensive for spamming to be profitable.
Thanks for your time and consideration. I know we have the same interests here. These criminals are stealing money from the people who can least afford it, and the lack of any means for tracking their calls gives them a level of protection from discovery that is just not acceptable.

Website automatic calls

Hi All,
I need to develop a program that automatically goes through my website and checks all possible links and data.
kind of a robocalls.Could you please suggest me the right way to that.
Thanks
kanth

By searching with google for keywords 'mechanize' and 'java' gives you quite a good options to start with, like [Canoo Web Test|http://webtest.canoo.com/webtest/manual/WebTestHome.html]. I have no experience what so ever about this tool, but it seems promising.
In my opinion, Java is not the best language for implementing what you want. I would go with a scripting language.

Permanently blocking a caller regardless of the "area code"

Hello. I can't seem to find anything similar to this in the archives. There is a pest caller calling me that has a number very similar to my own, only the last 2 digits are different, the rest looks like my phone number. Originally they started calling me with the area code the same as mine, but I was able to block them and get rid of them for a while but they just start up again with a different area code. Same phone number though. Today they called about 6 times within an hour and while I don't answer it, they just try again within a few minutes. Is there a way to block these annoying calls by phone number regardless of the area code the call looks like it is coming from? Obviously they are spoofing the number. I'm only able to block 10 phone numbers through the support page, and my phone doesn't have a blocking feature.
Thank you.
Solved!
Go to Solution.

Thanks about nomorobo.com. I use that, and it blocks (with a single ring) many robocallers, but not this one. The latest area code is 406 and looking that up it appears to be a cell phone caller. By the way, I work as a contractor for the FTC and the Do Not Call list, so I try to report every robocaller and telemarketer and urge others to do the same. It's just this pesky one with a phone number almost the same as mine that keeps changing only the area code to get past my blocks. I'm going to report this one, too, again. Maybe the FTC is getting a lot of these and will look into them, but I know it isn't an overnight solution for them to investigate, but I know for a fact that they do.
Thanks for the reply!

Is verizon making money off of robo calls??

I have been getting a ton of robocalls. I asked Verizon what they are doing about it and they said nothing. I can only block 5 numbers unless I purchase a special package from them allowing me to block more. What a joke! At some point, verizon has figured out how to make money off of robocalls. I just got a call from phone number 000-000-0000! How can they even allow that to even go through? Oh, that's right. Almost $9 billion in PROFITS last year, and a CEO who made $7.3 million last year. What do they care? If you ever think lack of competition is a good thing, think again. (PS, I have been waiting for 40 minutes to talk with someone and ask how they can allow a number with all zeros to go through. Oh, that's right, $9 billion in profits.)

VZW does not have an idea where the 000-000-0000 is from, so how can they block it.
Do you have your number on the Do Not Call List?
Have you opted out of the three or four Settings in your Verizon account Privacy Settings?

MVP List #117 Sept. 13, 2014- Sept. 19, 2014

MVP List #117 Sept. 13, 2014- Sept. 19, 2014
The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words that happen every day right here on our community. We know the success as a community is based on the continual and lively contributions of our highly valued members. Each member provides special and unique contributions to the group. This is the place we will highlight members that have been especially outstanding during the previous week.
Thread of the Week:
This week’s thread of the week is: ROBOCalls
Post of the Week:
Thanks to Kestrel for your post on the thread “faster router offer etc. apple/wep/wpa”
TOP KUDOED AUTHORS: great job guys!
bbrown9: 4
hubrisnxs: 4
jimsnow: 3
sangs: 3
Justin: 3
This week’s MVP:
This week’s MVP is CaptainSTX, thanks for your continued contributions to the forums!
Cheers,
Brittany_VZ

MVP List #117 Sept. 13, 2014- Sept. 19, 2014
The Verizon Community Forums Most Valuable Posting List is where we recognize great work and words that happen every day right here on our community. We know the success as a community is based on the continual and lively contributions of our highly valued members. Each member provides special and unique contributions to the group. This is the place we will highlight members that have been especially outstanding during the previous week.
Thread of the Week:
This week’s thread of the week is: ROBOCalls
Post of the Week:
Thanks to Kestrel for your post on the thread “faster router offer etc. apple/wep/wpa”
TOP KUDOED AUTHORS: great job guys!
bbrown9: 4
hubrisnxs: 4
jimsnow: 3
sangs: 3
Justin: 3
This week’s MVP:
This week’s MVP is CaptainSTX, thanks for your continued contributions to the forums!
Cheers,
Brittany_VZ

Robocall from AT&T

I used to have AT&T service on my cell, I switched over to Verizon. Now I am getting robocalls every other day from AT&T asking me to call about my wireless account. I have called AT&T, asked them to stop these calls, I no longer have an account with them, there is no unpaid balance. When I asked them to get these calls to stop, they said there was nothing they could do, since I didn't have an account with them! Seriously?
Anybody have any ideas on how I can get these calls to stop?
Thanks!

Ignore the calls,. If the from the same number, block it via your VZW online account or maybe at the phone level if your device offers it.
The DO NOT CALL list does not cover companies you have either done business with in the past or companies you have contacted in the past.

How do I stop the harrassing phone calls?

I have previously posted about the deceitful communication I received from Comcast regarding the need to update my modem. I finally received an intelligent answer about the issues, so thank you for that Comcast. HOWEVER, I continue to receive robocalls at least weekly, telling me to replace my modem, and timed to wake my family up when we need to be sleeping. Message received about the modem, you can stop now. I've updated my account preferences to indicate that I don't wish to receive any promotional communications, but that hasn't stopped them. I called and spoke to a customer service rep and she said the only way I could stop the phone calls was to joint the national "Do Not Call" list. Seriously? You're my phone company, not sleezy telemarketers (I'm giving you the benefit of the doubt on this). When I ask you to stop bothering me about this, you need to stop. To be as clear as I can, the only communication I want from Comcast is to tell me about real-time service disruption issues, and to let me know my bill is ready to be paid. Stop the rest, or tell me how to do that on your website.

You need to take my word for it that Comcast has erred way beyond the line of overcommunication. I've discussed the modem issue fully with your representatives, and I understand the problem. I choose not to replace my modem at this time. I don't need a phone call every week for months to tell me about my modem. When I have repeatedly asked to stop receiving communication on this issue, Comcast is not being helpful, it is being arrogant and harrassing. With regard to the timing of the calls, you are correct that they are occuring during those hours. However, those are the hours when my family is sleeping. Again, since I've asked to stop receiving phone calls, and I'm fully capable of determining what information I need to receive, your opinion that its okay to harrass me, as long as you do so during the day is ignorant and arrogant.

ROBOCalls

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