RoboEngine V4.0 Not Displaying Published Projects

I'm having a serious problem with RoboHelp X5 & Robohelp
Engine 4.0. My published projects are not being displayed when I
click on View Project. Everything was working fine until yesterday,
when the "Congratulations! The RoboEngine has been successfully
created" page started being displayed instead of my projects.
I've tried reinstalling RoboEngine 4.0, I checked all
permissions and recreated the website via IIS but my published
projects are still not being displayed.
I've run out of things to try, any help would be greatly
appreciated. The RoboHelp Server is Windows Server 2003 Service
Pack 2 and IIS is version 6.

RESOLVED! At least for me. I had the same issues with version 4 and went through breaking a lot off stuff trying to remove updates and service packs to Windows Server 2003. I gave up and reinstalled all updates to Windows 2003 server up to current, then removed Internet Explorer 8. After a reboot, my Robohelp was instantly working again. Not sure why IE8 would interfere with IIS, but it apparently changes something bigtime. Also, when I went to uninstall IE8 I got a list of patches installed after IE8 and a warning that these might not work after the uninstall. I went ahead and uninstalled anyway and so far no problems, but I can always reinstall the other updates. The link below will take you to a KB on uninstalling IE8, but it is just the standard Add/Remove programs uninstall. Hope this helps the rest of you.....
http://support.microsoft.com/kb/957700

Similar Messages

  • PreE V8: Clips not displaying in project view

    I have a clip in the my timeline/sceneline that is not displaying in Project view. It also does not have the "P" in the bottom corner of the thumbnail in Organizer view. Why isn't the clip considered part of the project?

    I have been shooting in XP+ mode and have been for the past year.
    I haven't tried using the Premier Elements Get Media function. I usually import both still images from one camera and the video from this camera at the same time into the same Photoshop album and use Organizer. Also there are some training videos and books that tell you to use Organizer.
    I tried importing a video file using the Get Media function and was able to use the set in/out points and have them saved correctly.
    Then in the project that I am working on I took one of video files that I imported through the Organizer and deleted it from the catalog. Then I imported it using the Get Media function and put it in the album with the other files. Then I used Preview to set in/out points. Those points were saved correctly.
    So know I will delete all the remaining video files from the catalog that I haven't yet used in my project and then remote them through Premiere's Get Media.
    So it appears that as you thought, I need to use Get Media to import video files. But that is not emphasized in any documentation. I think there should be a warning when importing video files in Organizer saying that if you intend to use Premier Elements to edit them that they should be imported via that product.
    Thank you for your assistance.

  • Robo 8  Topic files not displaying in project manager

    I am working on a project upgrade and have made new topics in Robo 8 project.  When I view the topic files for a particular folder in the Project Manager view only 1/2 of my topics are displayed..  When I look in the folder (behind the scenes), all my topics are there, just not displayed in the Project Manager.  What do I need to do?  Thanks!.

    Peter,
    Thanks for your help and suggestions.
    I have a project that I tested with RH 8.0.2.208 using the following steps/results.
    October 5, 2009 – last date the project was modified – based on the modified date of *.htm files and *.xpj file.
    Copied the project.
    Opened the copy using *.xpj.
    Broken links exist.
    Opened a 10-5-2009 copy of the actual HTML help file. Checked one broken link topic. The topic exists in the output and looks correct.
    Copied the project again.
    Deleted *.cpd.
    Open the new copy using *.xpj.
    Broken links exist.
    Generated (HTML) primary output.
    Checked one broken link topic (same as above). Topic content exists, but the screen captures in the topic do not. A red x appears in place of the screen captures.
    I do not know how to uninstall only the patch. I looked at Add or Remove programs, and I do not see a stand alone entry for the patch.
    To uninstall the patch, do I have to completely uninstall RH 8.0.2 and reinstall the older version fresh? That seems like a major bother. An uninstall and fresh install of the earlier version will likely eliminate some styles and other settings that I have saved.
    Is there a way to uninstall just the patch?
    As an alternative to uninstalling 8.0.2, I opened a fresh copy of the project (last modified 10-5-2009) on a machine with RH 8.0.203 installed, i.e., a machine without the patches installed.
    There were no problem with the project, i.e., no broken links.

  • Baggage files not displaying in Project Manager panel?

    I have 203 baggage files in a project but only 45 of them
    actually display under the Baggage Folder list in the Project
    Manager. When I select new/baggage file and select one of
    these...there is no response from RH. If I open the rhbag.apj file
    with Notepad the files are listed - all of them! I don't see any
    strange characters and we are very careful to name our baggage
    files with underscores and only alpha/numeric characters.
    If I rename the file outside of RH and then reimport it, it
    will display and I can change the name back...but that's very
    time-consuming for 160 files.
    What is causing RH to not display these? Any topic linking to
    them works. It just seems to be a display quirk for the folder
    itself. I tried rebuilding the .cpd file and that didn't change
    anything.
    Anyone have any helpful tips on how to fix this? THANK
    YOU!!!

    Colum & Rick,
    I went ahead and backed up the rhbag file, then rebuilt the
    .cpd file with a rhbag file from a brand new project with no
    baggage files in it. Of course there were none when this project
    now opened. I can now import the baggage files and they display.
    Crazy. Will just add all 160 in this manner and hope this is done.
    Thanks again for your help...I have gremlins!

  • Baggage Files not displaying in Project Mgr

    I want to add a few Word documents into the Baggage Files. I
    have done this before without a problem. From the Project Manager I
    right click on the Main Baggage File icon and select Add New
    Baggage File. I then locate my Word document, select it and click
    Open. It worked for the first Word Document but when I tried to add
    another file it doesn't display in my Project Manager. Is there
    something I am missing? I tried to drag and drop and still no
    success. I can go thru My Computer and locate the Word doc it is
    actually in my Main Project File however it isn't displayed in
    Project Mgr. Any hints on what I am doing incorrectly?
    Thanks for your help
    RebAnn

    Hi RebAnn
    Assuming you aren't adding it to a folder...
    Take a look at fellow Adobe Community Expert Peter Grainge's
    site.
    Click
    here
    Look near the bottom of the page at Snippet number 2.
    Cheers... Rick

  • Why does image animation not display in project preview or published?

    Most of my slides involve 4 images. I've staggered their appearance at .3, .5, .7 and .9 seconds. All works well when I preview the individual slide. But previewing the project, or publishing it, results in them all appearing simultaneously at .0 seconds. How do I correct this?
    Thanks,
    bberg1

    Thanks for your reply. I checked the timelines and they look correct. Of course, I can see the timelines only in the preview of the individual slides, when the animation works fine. Capturing the slide preview timelines would therefore not help with the problem. Once I preview the entire project, the timelines are not accessible, and the images 4 images appear all at once at .0 seconds rather than sequentially at .3. .5 .7 and .9 as in the slide preview. What is most puzzling is that some of my projects, with the same settings as far as I can determine, work just fine in both the slide only and project preview.
    Bert

  • Activity bar not displaying on Project planning board

    Dear All,
    I am getting one problem related to project planning board. I am working on a system in which when i am trying to run  project planning board, its coming but in that gant chart i am not able to see bar for activity. Bar for project definition and wbs coming properly. In tabular form also i can see the activities. But the only problem i am not able to see bar for activity with relationships. I have check almost all configuration related to project planning board profile and also scheduling proflies.
    Kindly suggest what can be the reason for the same.
    Regards
    Abhishek Sinha

    Hi Abdul,
    Thanks for reply. I have check all these options but all things are in place. OPT7 setting also right there. Kindly suggest what other setting can affect. In the planning board i can see the activity at left hand side corner with details but in gantt chart where we see bar chart for schdulines there activties are not coming.
    Kindly suggest.
    Regards
    Abhishek Sinha

  • IMovie 10.0.1 not displaying existing projects from previous iMovie

    Hi.
    Even after the recent update to iMovie 10, it is still not showing the large number of existing projects that were in the my previous version of iMovie. Where have they gone? How can I get the new iMovie to recognise them? I had hoped the latst update 10.0.1 would resolve the issue as the release notes did make mention of the problem.
    Anyone have any solutions?
    Thanks, Rodí

    Hey Rodí
    Thank you for using the Apple Support Community. Due to the nature of your issue, you may find more information by using another one of Apple's support resources.
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action
    -Norm G.

  • Images and video do not appear when project is published

    Can anyone tell me what is happening when I have inserted video and images into my project, but when I go to publish it, the slide freezes or the images and video do not display.

    Hi,
    You give very few information: could you please give some more details, such like which version of CP, what kind of images/video, how do you publish and how do you deploy, is all well in Preview mode (also Preview in Browser), how big is the CP (number of slides)... In order to have some idea of possible causes, please provide some details.
    Lilybiri

  • RH7 - Custom WebHelp Pro skin custom "Print" button does NOT display in version published to RH Server 8

    I customized a WebHelp Pro skin using the Omega skin as the basis. Everything works fine except the Print button, which I added using the same Action as shown in the BeautifulVista skin's Print button.
    Local Version (C: drive)
    When I generate my help project and view it locally from my C: drive after I accept the warning about viewing locally, I see the Print button.
    However, it does NOT work.  I've attached a graphic that shows the local version and the skin dialog where I set up the action for the Print button.
    RH Server 8 version
    When I view the same project after I publish it to the server, the Print button does NOT display.
    QUESTIONS ARE:
    How do I get the Print button to function properly (active printer dialog)?
    If it can't work until it is published that fine but then how do I get it display when I view from server?

    Hi there
    Have you tried editing your Window Definition?
    Click View > Pods > Project Setup
    Cheers... Rick
    Helpful and Handy Links
    RoboHelp Wish Form/Bug Reporting Form
    Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
    Adobe Certified RoboHelp HTML Training
    SorcerStone Blog
    RoboHelp eBooks

  • Inserted FLV files not playing in a published project.

    The issue: Inserted FLV files display (play) when previewing a project but not in a published project.
    My setup: Windows XP and Captivate 5
    Questions:
       1) When in Filmstrip view only the movie playback bars show, not an image of the actual movie, is this correct?
       2) When I preview a project for the first time, the FLV files display (play) in Preview mode, HOWEVER, any time I preview the project after that, the movies do not play.
       3) When I publish a project, the inserted FLV files do not display (play), they only show the movie playback bars.
    Any suggestions are greatly appreciated.

    Oh yeah, all the files are in the same directory.

  • RoboHelp Server 7 Projects Not Displaying

    After installing a trial version of RoboHelp Server 7 and
    publishing a WebHelpPro help system to RHS7server, the project does
    not display in the Project pane of RHS7. Does anyone have any idea
    why the project does not display in the Project pane?

    Hi, ouque and welcome to the forum.
    Just to clarify your setup. When you say "Project pane" are
    you referring to the Configuration Manager on the server itself.
    Or, are you referring to something you are seeing from the RoboHelp
    authoring client app's Server Administration pane?
    If you have access to the actual server desktop and view the
    Configuration Manager, sometimes on a new installation, you can do
    a "refresh" and the project will show up.
    A few more questions:
    Have you tried accessing the website and does the project
    come up in the web browser?
    On what kind of web server did you install RHS7? Windows
    2003, etc.?
    Is Microsoft Indexing Services turned on?
    Apparently you were able to successfully publish your project
    to the server so there is "communication" between your desktop and
    the server I gather.
    A few more details and we'll try to help.
    Thanx,
    john

  • View the .rtf file not display the data in BI Publisher Enterprise.

    Hi,
    Platform: OBIEE 10g in NT XPsp2
    View the .rtf file not display the data in BI Publisher Enterprise.
    Step 1, I created Answer-request, create .rtf file with Word and add the request name, Add bar chart and table, preview PDF is working fine with data, Upload this template to Answers, View Template from Answer is working fine with data.
    Step 2, Answers – More Products > BI Publisher > My Folders > Create a new report > Edit > Data Model > New > Type: SQL Query > Data Source: Oracle BI EE > Query Builder > from SupplierSales assign Customer, Periods, Sales Facts (select Region, state, Year, Units Shipped) > Results > Save > Save
    Click Layouts > New > enter Name ….. > Click Layouts > borrows .rtf file in Manage T file > Upload > Save > Click View
    It is showing only the .rtf file without data. Why there is no data?
    Please guide me to solve this issue.
    Thanks,
    Jo

    Thanks for you reply,
    Our scenario is this report is basically a dissconnected mode report... we are developing these reports for mobile clients.
    We dint face this kind of issue while developing other reports.
    So please let us know if you have any idea on why we are facing this issue.
    Regards,
    Maneesh

  • Aperture 3 project does not display any images in one Project

    This is a strange situation.  The bullets below outline the situation:
    The project does not display any images
    When I place the pointer over the project it shows there are 500+ images
    I have located the RAW images stored in my aperture library
    I can pull up the images using a smart folder and searching for photos taken on the event day
    This is happening only to one of my projects that I know of (weird!!)
    I have tried to 're-add' the image by both importing and dragging and dropping into the project, neither works
    I tried the following basics:
    Fixed permissions
    Rebuilt the database
    Tried to re-import the data, but when I have the 'don't import duplicates' these are not an option
    Found the images in my Aperture library
    I created another project and drug all of the images into that project
    Any idea how I can fix this?
    My fear is that if I delete the original project, the original master images will be deleted.

    The most common cause of this is some sort of stuff in the search box at the top of the browser that you don't expect to be there. Just clear it and all your images should show up.
    RB
    One note - if you drug your images from one project to another it moves them vs copies them unless you hold down the option key.

  • Numeric data is not displayed in BI Publisher 11g report

    Hi,
    I'm using Oracle BI 11g (11.1.1.6.0).
    I'm experiencing a serious issue with numeric data in reports created with Publisher.
    When I define the query in the data model, numeric data gets declared as "integer" (even if it should be "double"). Anyway, when creating the layout all data is correctly shown.
    The issue emerges when I run the report in interactive mode: numeric data is not displayed at all.
    If I run it in HTML mode or other, I get proper results.
    I tried to explicitly CAST numeric data in the query to number(21, 6) but I get no different result.
    Any help or suggestion is warmly welcome.
    Thanks,
    Cristina

    Yes, assuming that you are using the Standalone version, following are some excerpt from user guide.
    10g see Oracle® Business Intelligence Publisher
    Report Designer's Guide
    Release 10.1.3.4
    Part No. E12187-01
    Chapter 6 Building a Data Template
    Supported Column Types
    CLOB (conditionally supported)
    The CLOB must contain text or XML. Data cannot be escaped inside the CLOB column.
    And for 11g see
    Oracle® Fusion Middleware
    Data Modeling Guide for Oracle Business Intelligence Publisher
    Release 11g (11.1.1)
    Part No. E18862-01
    Chapter 3 Creating Data Sets
    Using Data Stored as a Character Large Object (CLOB) in a Data Model
    BI Publisher supports using data stored as a character large object (CLOB) data type in
    your data models. This feature enables you to use XML data generated by a separate
    process and stored in your database as input to a BI Publisher data model.
    Use the Query Builder to retrieve the column in your SQL query, then use the data
    model editor to specify how you want the data structured. When the data model is
    executed, the data engine can structure the data either as:
    • a plain character set within an XML tag name that can be displayed in a report (for
    example, an Item Description)
    • structured XML
    Cheers,
    ND

Maybe you are looking for

  • How do I sync a audio recording with video?

    Hi, I recorded a concert using my DSLR and a separate sound recorder. What is the easiest way to sync these two up in PE10? I had hoped that at the least I could compare the wave files of both the original recording on the camera with the separate re

  • A status date in a transaction

    Hello, friends, could you please help me with the question if  it is possible to add a date to the User status? The Status represents the phases of a contract, so requirement is to see since what date the phase has begun. The similar function is real

  • Mail delivery error with 5510 e-print. updates and connection are ok. friend has same problem.

    I have checked all of the updates and connections for my new printer.  As far as I can tell, I've checked everything that needs to be checked and all is good.  But, I still get the Mail Delivery error when e-printing.  And my friend has the same prob

  • Sharing Internet, DIFFERENT FROM TOPIC BELOW

    Ive been trying to share my mac's internet connection with my palm via bluetooth. the two devices are paired, they connect properly, i can send files to the palm through bluetooth, but i can not go online with the palm. ive done everything i know how

  • Sun Team: UNACCEPTABLE BUGS !!!!!!!!!!!!!!!!

    to anyone who reads this, please excuse my lack of politeness and patience for this issue. it is simply unnacceptable for this bug to occur, since it renders the IDE completely useless, along with the hours of work spent on development. i am using VW