RoboEngine V4.0 Not Displaying Published Projects
I'm having a serious problem with RoboHelp X5 & Robohelp
Engine 4.0. My published projects are not being displayed when I
click on View Project. Everything was working fine until yesterday,
when the "Congratulations! The RoboEngine has been successfully
created" page started being displayed instead of my projects.
I've tried reinstalling RoboEngine 4.0, I checked all
permissions and recreated the website via IIS but my published
projects are still not being displayed.
I've run out of things to try, any help would be greatly
appreciated. The RoboHelp Server is Windows Server 2003 Service
Pack 2 and IIS is version 6.
RESOLVED! At least for me. I had the same issues with version 4 and went through breaking a lot off stuff trying to remove updates and service packs to Windows Server 2003. I gave up and reinstalled all updates to Windows 2003 server up to current, then removed Internet Explorer 8. After a reboot, my Robohelp was instantly working again. Not sure why IE8 would interfere with IIS, but it apparently changes something bigtime. Also, when I went to uninstall IE8 I got a list of patches installed after IE8 and a warning that these might not work after the uninstall. I went ahead and uninstalled anyway and so far no problems, but I can always reinstall the other updates. The link below will take you to a KB on uninstalling IE8, but it is just the standard Add/Remove programs uninstall. Hope this helps the rest of you.....
http://support.microsoft.com/kb/957700
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Click
here
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