Robohelp 11 continues to crash using FrameMaker 11 files
I am trying to import Frame files into a Robohelp project. I have tried to imports each document separately, to import the book file, and even to import the pdf. Robohelp crashes every time. The program worked fine when I last used it 4 months ago, so now I am stuck!!
Where do I start to troubleshoot? Our IT people do not know this program and cannot help.
Thanks
Jeff;
I am currently trying to download any Frame and Robohelp updates. We have a really poor connection to the internet, so this may take some time....
Yes...we are still using FM11 with RH 11. We have not upgraded to FM 1.
I will return here with more information later.
Thanks
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How do I get a compiled help .chm file out of a FrameMaker book file using Robohelp 9
I have tried to follow documentation but to be honest it is not very helpfule. On the occaision that I did get a .chm file output I was the only one that could read it. I know that I have an issue with mapping styles because we do not normally use FrameMaker paragraph styles (we are going to do something about that) but not being able to even get a complete help file is a suprise.
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MartynOK, first of all, that's a HUGE size for a video. Any video finalized for handoff should be compressed.
What kinds of storage devices are you using? Make sure the storage device you use is formatted as Mac OS Extended (or Windows NTFS if you have a Mac driver that can write to it.)
If you are using a USB stick drive or disk drive, check how it is formatted. If it is formatted as FAT32 (most usually are, for compatibility with both Mac and Windows), the maximum size file you can put on it is 4GB and your 9.3GB file is over double the limit.
If the assessor uses a Mac, just format as Mac OS Extended and there should be no problem. But still, a 9.3GB video is ridiculously large (that is to say ludicrously large, keep in mind that even DVDs only hold 4.7GB) and you should have edited it down or lowered the resolution or compressed or all three it so that it's measured in MB, not GB. -
RoboHelp 8 Crashes on Updating All Files
Hi there
I am using TCS 2.0 wth RoboHelp 8 and FrameMaker 9. I have many issues with this integration but that can wait for later. My current issue is with Robohelp that continuously crashes when I do an Update All. Files are linked between Frame and Robo. The last change I made was to the markers in Frame. I am having Robo create filenames based on markers in Frame (filenames are numeric). This is for simplifying localization. Anways after I changed some of the markers, not all of them, from a numeric filename to a regular naming convention (due to another issue which I won't go into here), RoboHelp crashed on an Update All. I tried to go back and change the markers to the way they were when things were mostly working as expected, but RoboHelp is still crashing. It's of course down to the wire in the project and I'd rather not spend time uninstalling software that should be working and should be bug free. So if anyone has any suggestions on getting this to work they would be greatly appreciated.
BTW, I'm on Windows Vista.
Thank you
GerryHi Gerry
You say you are using Windows Vista. On that count alone I will tell you that you aren't using software that is "Bug Free". All software has bugs.
By no stretch of the imagination whatsoever do I claim to know anything about Frame other than how to say it, but have you tried simply creating a totally fresh RoboHelp project, then linking it to Frame? I suppose that's something I might consider, given what you have told us.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks -
FrameMaker 11 file link broken when published out to RoboHelp 10
Hello
I have the Adobe Technical Communication Suite 4 and am trying to test publish a FrameMaker 11 file out through
the FrameMaker publish button to WebHelp (by way of RoboHelp 10).
In the FrameMaker 11, file, I have a link to a PDF that sits down in a subfolder. I have used the following approach:
1. Highlighted text in a FrameMaker table.
2. Chose Special>Hyptertext
3. From the Hypertext panel, I selected Message Client from the Command drop down menu
and in the syntax field I entered: message openfile Foldouts/Foldout1.pdf
4. I then tested the link in FrameMaker by using ALT and CTRL and it works.
5. Next, I saved the FrameMaker file as a PDF (File>Save As PDF) and tested the PDF. The PDF links work.
So with all that said, how come I can't select File>Publish>WebHelp and have the link information carry through to the WebHelp HTM output?
I tried this Publish option straight out of the box and it did not work. I also tried creating a custom RoboHelp template (.XPJ file) and it did not work.
I believe there is a PgfId marker that is generated when the Hyptertext is created in FrameMaker (using the process stated above), but that marker is not getting
translated into an HREF, once it gets published out through RoboHelp 10.
I also tried saving the FrameMaker 11 file directly as an HTML file using the FrameMaker 11 - File>Save As HTML process, but no links carried through
using that process either.
I do not know if this is a FrameMaker issue or a RoboHelp issue, so I am now posting this in both forums.
If someone could point me in the right direction, I would really appreciate it.
Are there certain steps one must do to preserve FrameMaker Hypertext links that get published out through RoboHelp 10 to WebHelp?
Thanks in advance for your suggestions.
JimI've deleted the other post as the question is being addressed here. Folks who use Fm only would not be able to help so this is the correct forum as Jeff as explained.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
HT4589 Why the trial version continues to crash?
I downloaded the trial version of Final Cut with maybe the idea to buy.
It continues to crashes...though I don't lose the latest edits...just absolutely annoying...is it the best this app can do?
I have a prety big (power) imac
so it is not really bout minimun requirements
Let me know
Cheers
gcThanks I guess I was trying to push more info but didn't come out.
Here the story
I am editing a series of GOPRO trailers (30mps) HD
The app seems to work fine but I notice has some difficulties to keep up with the frames.
I was just using the razor to trim or do other basic functions and suddenly it crashes.
It reopens with no loss...great mac.
my system is 3.4 Ghz Core i7
CPU : 16 gb 1333 Mhz DDR3
Graphics :AMD Radeon HD 6970M 2048 MB
Software : OS X 10.8.2 (12C60) -
Safari continues to crash almost daily
On an almost daily basis Safari will crash.
I've uninstalled the AdBlock plug-in and extension.
I've dragged out contextual menu item plug-ins like dropbox and google notifier.
Maybe I'm using an incorrect version of flash? I see other people reporting flash problems (nothing new there), but can't tell if my crashes are similar to theirs.
I've downloaded but haven't yet installed 5.0.5. (I know the answer here may initially just tell me to install 5.0.5.)
Below is the crash report from my last crash:
Process: Safari [15747]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.4 (6533.20.27)
Build Info: WebBrowser-75332027~3
Code Type: X86 (Native)
Parent Process: launchd [109]
Date/Time: 2011-04-21 00:16:06.351 -0700
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Sleep/Wake UUID: FC03FAB5-6617-4A3C-ADEB-A0C295376E6C
Interval Since Last Report: 221973 sec
Crashes Since Last Report: 6
Per-App Interval Since Last Report: 221737 sec
Per-App Crashes Since Last Report: 6
Anonymous UUID: 80867F3B-D04C-4229-BF9D-9A550BC1E194
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.GeForceGLDriver 0x8f0da5df gldAttachDrawable + 2655
1 com.apple.GeForceGLDriver 0x8f1a4488 gldUpdateDispatch + 15176
2 com.apple.GeForceGLDriver 0x8f1a4a80 gldFlush + 80
3 com.apple.GeForceGLDriver 0x8f0da770 gldFlushObject + 64
4 GLEngine 0x184c55c3 gleInvalidateFramebufferTextures + 131
5 GLEngine 0x184c7fe0 gleBindFramebuffer + 73
6 com.apple.QuartzCore 0x93b64146 CA::(anonymous namespace)::IOSurface::detach() + 224
7 com.apple.QuartzCore 0x93bacf80 CAOpenGLLayerDraw(CAOpenGLLayer*, double, CVTimeStamp const*, unsigned int) + 1058
8 com.apple.QuartzCore 0x93bad897 -[CAOpenGLLayer _display] + 512
9 com.apple.QuartzCore 0x93932f05 CALayerDisplayIfNeeded + 621
10 com.apple.QuartzCore 0x939322d0 CA::Context::commit_transaction(CA::Transaction*) + 362
11 com.apple.QuartzCore 0x93931f18 CA::Transaction::commit() + 316
12 com.apple.CoreFoundation 0x924f7e02 __CFRunLoopDoObservers + 1186
13 com.apple.CoreFoundation 0x924b348a CFRunLoopRunSpecific + 490
14 com.apple.CoreFoundation 0x924b3291 CFRunLoopRunInMode + 97
15 com.apple.HIToolbox 0x941c1e04 RunCurrentEventLoopInMode + 392
16 com.apple.HIToolbox 0x941c1bb9 ReceiveNextEventCommon + 354
17 com.apple.HIToolbox 0x941c1a3e BlockUntilNextEventMatchingListInMode + 81
18 com.apple.AppKit 0x97fc178d _DPSNextEvent + 847
19 com.apple.AppKit 0x97fc0fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
20 com.apple.Safari 0x00016705 0x1000 + 87813
21 com.apple.AppKit 0x97f83247 -[NSApplication run] + 821
22 com.apple.AppKit 0x97f7b2d9 NSApplicationMain + 574
23 com.apple.Safari 0x0000acd9 0x1000 + 40153
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x974bfa8a select$DARWIN_EXTSN$NOCANCEL + 10
1 libSystem.B.dylib 0x974ab12b _dispatch_mgr_invoke + 454
2 libSystem.B.dylib 0x974aa4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x974aa29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x974a9d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x974a9b66 start_wqthread + 30
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x974b2046 __semwait_signal + 10
1 libSystem.B.dylib 0x974b1d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974b3998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.WebCore 0x91937b2a WebCore::IconDatabase::syncThreadMainLoop() + 266
4 com.apple.WebCore 0x91933e2c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
5 libSystem.B.dylib 0x974b17fd _pthread_start + 345
6 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 3: Safari: CertRevocationChecker
0 libSystem.B.dylib 0x9748409a mach_msg_trap + 10
1 libSystem.B.dylib 0x97484807 mach_msg + 68
2 com.apple.CoreFoundation 0x924b437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924b3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924b3291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f32f 0x1000 + 189231
6 com.apple.Safari 0x0002f078 0x1000 + 188536
7 com.apple.Safari 0x0002f011 0x1000 + 188433
8 libSystem.B.dylib 0x974b17fd _pthread_start + 345
9 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9748409a mach_msg_trap + 10
1 libSystem.B.dylib 0x97484807 mach_msg + 68
2 com.apple.CoreFoundation 0x924b437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924b3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924b3291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x92cea6f4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x92cb1ad0 -[NSThread main] + 45
7 com.apple.Foundation 0x92cb1a80 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x974b17fd _pthread_start + 345
9 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x9748409a mach_msg_trap + 10
1 libSystem.B.dylib 0x97484807 mach_msg + 68
2 com.apple.CoreFoundation 0x924b437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924b3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924b3291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f32f 0x1000 + 189231
6 com.apple.Safari 0x0002f078 0x1000 + 188536
7 com.apple.Safari 0x0002f011 0x1000 + 188433
8 libSystem.B.dylib 0x974b17fd _pthread_start + 345
9 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 6: Safari: SnapshotStore
0 libSystem.B.dylib 0x974b2046 __semwait_signal + 10
1 libSystem.B.dylib 0x974b1d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974b3998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x92968901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 com.apple.Safari 0x00045245 0x1000 + 279109
5 com.apple.Safari 0x00045195 0x1000 + 278933
6 libSystem.B.dylib 0x974b17fd _pthread_start + 345
7 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x974a3066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x924f3c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x974b17fd _pthread_start + 345
3 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x974b2046 __semwait_signal + 10
1 libSystem.B.dylib 0x974b1d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974b3998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x92968901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x974b17fd _pthread_start + 345
5 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 9: WebCore: Database
0 libSystem.B.dylib 0x974b2046 __semwait_signal + 10
1 libSystem.B.dylib 0x974b1d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974b3998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x92968901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x974b17fd _pthread_start + 345
5 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x974840ee semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x9544bbb2 MPWaitOnSemaphore + 125
2 AdobeACE 0x8fc3a0c5 ACEInitialize + 6319
3 AdobeACE 0x8fc39a51 ACEInitialize + 4667
4 ...ple.CoreServices.CarbonCore 0x954197ca PrivateMPEntryPoint + 68
5 libSystem.B.dylib 0x974b17fd _pthread_start + 345
6 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x974841ae mach_wait_until + 10
1 libSystem.B.dylib 0x9750b809 nanosleep + 345
2 ...obatPlugin.BridgeTalkClient 0x0758e05f ScObjects::Thread::sleep(unsigned int) + 79
3 ...obatPlugin.BridgeTalkClient 0x07591909 ScObjects::BridgeTalkThread::run() + 153
4 ...obatPlugin.BridgeTalkClient 0x0758e149 ScObjects::Thread::go(void*) + 167
5 libSystem.B.dylib 0x974b17fd _pthread_start + 345
6 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x9748409a mach_msg_trap + 10
1 libSystem.B.dylib 0x97484807 mach_msg + 68
2 com.apple.CoreFoundation 0x924b437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924b3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924b3291 CFRunLoopRunInMode + 97
5 ...dobe.AcrobatPlugin.Comments 0x8c66e6cb AcroPluginMain + 1083631
6 ...dobe.AcrobatPlugin.Comments 0x8c66f29b AcroPluginMain + 1086655
7 ...ple.CoreServices.CarbonCore 0x954197ca PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x974b17fd _pthread_start + 345
9 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x974b2046 __semwait_signal + 10
1 libSystem.B.dylib 0x974b1d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974b3998 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x255b44cf unregister_ShockwaveFlash + 47103
4 ...dia.FlashPlayer-10.6.plugin 0x2516c5c4 0x25153000 + 103876
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x974b2046 __semwait_signal + 10
1 libSystem.B.dylib 0x974b1d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x974b3998 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x255b44cf unregister_ShockwaveFlash + 47103
4 ...dia.FlashPlayer-10.6.plugin 0x2516c5c4 0x25153000 + 103876
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x253389bf 0x25153000 + 1989055
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x2549f402 0x25153000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x253389bf 0x25153000 + 1989055
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x2549f402 0x25153000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x2549f402 0x25153000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x2549f402 0x25153000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 21:
0 libSystem.B.dylib 0x974a99b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x974a9f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x974a9b66 start_wqthread + 30
Thread 22:
0 libSystem.B.dylib 0x974a99b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x974a9f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x974a9b66 start_wqthread + 30
Thread 23: Safari: SpinningProgressIndicator
0 libSystem.B.dylib 0x9748409a mach_msg_trap + 10
1 libSystem.B.dylib 0x97484807 mach_msg + 68
2 com.apple.CoreFoundation 0x924b437f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x924b3464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x924b3291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x92ceb640 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
6 com.apple.Foundation 0x92ceb51d -[NSRunLoop(NSRunLoop) run] + 76
7 com.apple.Safari 0x000897af 0x1000 + 559023
8 com.apple.Foundation 0x92cb1ad0 -[NSThread main] + 45
9 com.apple.Foundation 0x92cb1a80 __NSThread__main__ + 1499
10 libSystem.B.dylib 0x974b17fd _pthread_start + 345
11 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreVideo 0x947e27a6 CVDisplayLink::waitUntil(unsigned long long) + 386
4 com.apple.CoreVideo 0x947e15eb CVDisplayLink::runIOThread() + 741
5 com.apple.CoreVideo 0x947e12ea startIOThread(void*) + 156
6 libSystem.B.dylib 0x974b17fd _pthread_start + 345
7 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x974840fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x974b1c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x974e0aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x255b4491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x2549f402 0x25153000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x255b45ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x255b4705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x974b17fd _pthread_start + 345
8 libSystem.B.dylib 0x974b1682 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xe00002bd ebx: 0x8f1a4191 ecx: 0xbfffdd2c edx: 0xe00002bd
edi: 0xbfffdce0 esi: 0x65c1f000 ebp: 0xbfffdc68 esp: 0xbfffdc68
ss: 0x0000001f efl: 0x00010296 eip: 0x8f0da5df cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x00000000
Binary Images:
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0x19f68000 - 0x19f6cff7 JavaLaunching ??? (???) <EC009D89-308A-81B9-D063-B80DA22D182F> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
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0x1ab93000 - 0x1ab96ff3 libFontRegistryUI.dylib ??? (???) <2F4E6F71-F4FE-4B2D-A872-94B2FCE0D31B> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x1ab9d000 - 0x1ab9eff7 ATSHI.dylib ??? (???) <F06AB560-C2AF-09F6-7328-773E43CA2713> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
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0x3fcd6000 - 0x3fcdcfcb +com.roxio.ToastItPlugin ToastIt 1.1.2 (build 17) (1.1.2) /Users/leep/Library/Contextual Menu Items/ToastIt.plugin/Contents/MacOS/ToastIt
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0x82f11000 - 0x82f3eff3 AVA_HD_VP3.dylib ??? (???) <4AC23F01-AD43-9536-426F-C12ABC4CC9FB> /System/Library/Extensions/AppleVADriver.bundle/Contents/MacOS/AVA_HD_VP3.dylib
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0x87aba000 - 0x87b1bfdf +com.adobe.AcrobatPlugin.Reflow 8.0.0 (8.0.0) <58002CC2-E9BD-4F0B-A7C8-24B68C13EFA0> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/Reflow.acroplugin/Contents/MacOS/Reflow
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0x88f4f000 - 0x88fd5fcb +com.adobe.AcrobatPlugin.PDDom 8.0.0 (8.0.0) <110E7BEF-0C0A-4C40-BCAE-ABA9104C91BE> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/PDDom.acroplugin/Contents/MacOS/PDDom
0x89102000 - 0x8912afdf +com.adobe.AcrobatPlugin.PaperCapture 8.0.0 (8.0.0) <9F1E3DC1-60B5-4846-8970-BAC5E8974BE0> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/PaperCapture.acroplugin/Contents/MacOS/Paper Capture
0x8916e000 - 0x8931ffd6 +com.adobe.AcrobatPlugin.Multimedia 8.0.0 (8.0.0) <68E3E3B3-B505-4551-826D-CE7691E4DD5B> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/Multimedia.acroplugin/Contents/MacOS/Multime dia
0x897a8000 - 0x89b63fee +com.adobe.AcrobatPlugin.MakeAccessible 8.0.0 (8.0.0) <EB58E402-D67B-468F-9ACF-604E8E632DE1> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/MakeAccessible.acroplugin/Contents/MacOS/Mak eAccessible
0x8a070000 - 0x8a136fc7 +com.adobe.AcrobatPlugin.JDFProdDef 8.0.0 (8.0.0) <8EBDAB15-37E4-42C2-A945-7D92C5EECF9C> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/JDFProdDef.acroplugin/Contents/MacOS/JDFProd Def
0x8a26d000 - 0x8a284ffe +com.adobe.AcrobatPlugin.InDesignPI 8.0.0 (8.0.0) <15425C06-A055-4A43-8E32-C26BBB9B5651> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/InDesignPI.acroplugin/Contents/MacOS/InDesig nPI
0x8a2ac000 - 0x8a388ebb +com.adobe.AcrobatPlugin.ImageConversion 8.0 (8.0) <1437D021-B018-458E-92C8-93C6F4B0EFB3&gI'm still having this problem.
- I have updated to Safari 5.0.5
- I used the Flash Player Uninstaller at the link you gave and then eventually re-installed it.
- I moved the ClickToFlash.webplugin to the Desktop (does it need to actually go to the Trash?)
- I moved the ToastIt item to another folder (does it need to actually go to the Trash?)
- ~/Library/Contextual Menu Items is empty
Safari continues to crash. It has crashed between the various actions mentioned above.
Do I have too many tabs open? Could it be a problem with my ram?
I have also verified/repaired disk permissions every so often. Below is the last listing of permissions that could not be fixed. (I have not recently tried repairing permissions while booting off a different drive/dvd/etc.)
Permissions differ on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Classes/jconsole.ja r", should be lrwxr-xr-x , they are lrw-r--r-- .
User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Home/lib", should be 0, user is 95.
User differs on "System/Library/Java/JavaVirtualMachines/1.6.0.jdk/Contents/Libraries", should be 0, user is 95.
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Home/lib/security/cacerts", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Resources/Java/deploy.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Java/Support/Deploy.bundle/Contents/Resources/JavaPluginCocoa.b undle/Contents/Resources/Java/deploy.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Classes/jconsole.jar ", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Home/lib/security/cacerts", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/A/Resources/Deploy.bundle/ Contents/Resources/JavaPluginCocoa.bundle/Contents/Resources/Java/deploy.jar", should be lrwxr-xr-x , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/deploy.jar", should be -rw-r--r-- , they are lrw-r--r-- .
Permissions differ on "System/Library/Frameworks/JavaVM.framework/Versions/1.6.0/Resources/JavaPlugin Cocoa.bundle/Contents/Resources/Java/libdeploy.jnilib", should be -rwxr-xr-x , they are lrwxr-xr-x .
Warning: SUID file "System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent" has been modified and will not be repaired.
Below is the most recent crash report. Does anything in it stand out?
Process: Safari [19155]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.5 (6533.21.1)
Build Info: WebBrowser-75332101~1
Code Type: X86 (Native)
Parent Process: launchd [121]
Date/Time: 2011-05-01 01:55:47.041 -0700
OS Version: Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report: 138931 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 138879 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 80867F3B-D04C-4229-BF9D-9A550BC1E194
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
Crashed Thread: 27 Safari: SpotlightCacheController
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x9504509a mach_msg_trap + 10
1 libSystem.B.dylib 0x95045807 mach_msg + 68
2 com.apple.CoreFoundation 0x9219237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92191464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92191291 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x9117be04 RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x9117bbb9 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x9117ba3e BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x9682178d _DPSNextEvent + 847
9 com.apple.AppKit 0x96820fce -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.Safari 0x00016725 0x1000 + 87845
11 com.apple.AppKit 0x967e3247 -[NSApplication run] + 821
12 com.apple.AppKit 0x967db2d9 NSApplicationMain + 574
13 com.apple.Safari 0x0000acf9 0x1000 + 40185
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x95080a8a select$DARWIN_EXTSN$NOCANCEL + 10
1 libSystem.B.dylib 0x9506c12b _dispatch_mgr_invoke + 454
2 libSystem.B.dylib 0x9506b4f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x9506b29e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x9506ad21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9506ab66 start_wqthread + 30
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x95073dce pread$UNIX2003 + 10
1 libsqlite3.dylib 0x91a55239 unixRead + 57
2 libsqlite3.dylib 0x91a5a6c9 sqlite3PagerAcquire + 1769
3 libsqlite3.dylib 0x91a5af40 getAndInitPage + 128
4 libsqlite3.dylib 0x91a75bfa sqlite3BtreeNext + 650
5 libsqlite3.dylib 0x91a75caa sqlite3BtreeNext + 826
6 libsqlite3.dylib 0x91ad3331 sqlite3VdbeExec + 34017
7 libsqlite3.dylib 0x91ad7867 sqlite3_step + 1639
8 com.apple.WebCore 0x903205a9 WebCore::SQLiteStatement::returnsAtLeastOneResult() + 25
9 com.apple.WebCore 0x9032046e WebCore::IconDatabase::checkForDanglingPageURLs(bool) + 142
10 com.apple.WebCore 0x9010cdaa WebCore::IconDatabase::writeToDatabase() + 730
11 com.apple.WebCore 0x9010c9c8 WebCore::IconDatabase::syncThreadMainLoop() + 120
12 com.apple.WebCore 0x90108d5c WebCore::IconDatabase::iconDatabaseSyncThread() + 188
13 libSystem.B.dylib 0x950727fd _pthread_start + 345
14 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 3: Safari: CertRevocationChecker
0 libSystem.B.dylib 0x9504509a mach_msg_trap + 10
1 libSystem.B.dylib 0x95045807 mach_msg + 68
2 com.apple.CoreFoundation 0x9219237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92191464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92191291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f34f 0x1000 + 189263
6 com.apple.Safari 0x0002f098 0x1000 + 188568
7 com.apple.Safari 0x0002f031 0x1000 + 188465
8 libSystem.B.dylib 0x950727fd _pthread_start + 345
9 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9504509a mach_msg_trap + 10
1 libSystem.B.dylib 0x95045807 mach_msg + 68
2 com.apple.CoreFoundation 0x9219237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92191464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92191291 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x9410d6f4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x940d4ad0 -[NSThread main] + 45
7 com.apple.Foundation 0x940d4a80 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x950727fd _pthread_start + 345
9 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x9504509a mach_msg_trap + 10
1 libSystem.B.dylib 0x95045807 mach_msg + 68
2 com.apple.CoreFoundation 0x9219237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92191464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92191291 CFRunLoopRunInMode + 97
5 com.apple.Safari 0x0002f34f 0x1000 + 189263
6 com.apple.Safari 0x0002f098 0x1000 + 188568
7 com.apple.Safari 0x0002f031 0x1000 + 188465
8 libSystem.B.dylib 0x950727fd _pthread_start + 345
9 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 6: Safari: SnapshotStore
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x97e0a901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 com.apple.Safari 0x00045265 0x1000 + 279141
5 com.apple.Safari 0x000451b5 0x1000 + 278965
6 libSystem.B.dylib 0x950727fd _pthread_start + 345
7 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x95064066 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x921d1c83 __CFSocketManager + 1091
2 libSystem.B.dylib 0x950727fd _pthread_start + 345
3 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x97e0a901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x950727fd _pthread_start + 345
5 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x1d2614cf unregister_ShockwaveFlash + 47103
4 ...dia.FlashPlayer-10.6.plugin 0x1ce195c4 0x1ce00000 + 103876
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x1d2614cf unregister_ShockwaveFlash + 47103
4 ...dia.FlashPlayer-10.6.plugin 0x1ce195c4 0x1ce00000 + 103876
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1cfe59bf 0x1ce00000 + 1989055
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1d14c402 0x1ce00000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 ...dia.FlashPlayer-10.6.plugin 0x1d2614cf unregister_ShockwaveFlash + 47103
4 ...dia.FlashPlayer-10.6.plugin 0x1cef9331 0x1ce00000 + 1020721
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 AVA_HD_VP3.dylib 0x26913c76 Connection::readPacket(Packet*) + 54
4 AVA_HD_VP3.dylib 0x269051be slice_decoder_completion_NVIDIA_VP2(void*) + 1508
5 libSystem.B.dylib 0x950727fd _pthread_start + 345
6 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1cfe59bf 0x1ce00000 + 1989055
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1d14c402 0x1ce00000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1cfe59bf 0x1ce00000 + 1989055
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1d14c402 0x1ce00000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 19:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1d14c402 0x1ce00000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 20:
0 libSystem.B.dylib 0x950450fa semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x95072c85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x950a1aa8 pthread_cond_timedwait_relative_np + 47
3 ...dia.FlashPlayer-10.6.plugin 0x1d261491 unregister_ShockwaveFlash + 47041
4 ...dia.FlashPlayer-10.6.plugin 0x1d14c402 0x1ce00000 + 3458050
5 ...dia.FlashPlayer-10.6.plugin 0x1d2615ce unregister_ShockwaveFlash + 47358
6 ...dia.FlashPlayer-10.6.plugin 0x1d261705 unregister_ShockwaveFlash + 47669
7 libSystem.B.dylib 0x950727fd _pthread_start + 345
8 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 21: WebCore: Database
0 libSystem.B.dylib 0x95073046 __semwait_signal + 10
1 libSystem.B.dylib 0x95072d02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x95074998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x97e0a901 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
4 libSystem.B.dylib 0x950727fd _pthread_start + 345
5 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 22:
0 libSystem.B.dylib 0x950450ee semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x98775bb2 MPWaitOnSemaphore + 125
2 AdobeACE 0x8fc3a0c5 ACEInitialize + 6319
3 AdobeACE 0x8fc39a51 ACEInitialize + 4667
4 ...ple.CoreServices.CarbonCore 0x987437ca PrivateMPEntryPoint + 68
5 libSystem.B.dylib 0x950727fd _pthread_start + 345
6 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 23:
0 libSystem.B.dylib 0x950451ae mach_wait_until + 10
1 libSystem.B.dylib 0x950cc809 nanosleep + 345
2 ...obatPlugin.BridgeTalkClient 0x5c6f305f ScObjects::Thread::sleep(unsigned int) + 79
3 ...obatPlugin.BridgeTalkClient 0x5c6f6909 ScObjects::BridgeTalkThread::run() + 153
4 ...obatPlugin.BridgeTalkClient 0x5c6f3149 ScObjects::Thread::go(void*) + 167
5 libSystem.B.dylib 0x950727fd _pthread_start + 345
6 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 24:
0 libSystem.B.dylib 0x9504509a mach_msg_trap + 10
1 libSystem.B.dylib 0x95045807 mach_msg + 68
2 com.apple.CoreFoundation 0x9219237f __CFRunLoopRun + 2079
3 com.apple.CoreFoundation 0x92191464 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x92191291 CFRunLoopRunInMode + 97
5 ...dobe.AcrobatPlugin.Comments 0x8c66e6cb AcroPluginMain + 1083631
6 ...dobe.AcrobatPlugin.Comments 0x8c66f29b AcroPluginMain + 1086655
7 ...ple.CoreServices.CarbonCore 0x987437ca PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x950727fd _pthread_start + 345
9 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 25:
0 libSystem.B.dylib 0x9506a9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9506af48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9506ab66 start_wqthread + 30
Thread 26:
0 libSystem.B.dylib 0x9506a9b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9506af48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9506ab66 start_wqthread + 30
Thread 27 Crashed: Safari: SpotlightCacheController
0 com.apple.CoreFoundation 0x9218cea1 dataWrite + 113
1 com.apple.CoreFoundation 0x9218cc92 CFWriteStreamWrite + 738
2 com.apple.CoreFoundation 0x9218c911 writeBytes + 145
3 com.apple.CoreFoundation 0x9218c22b bufferWrite + 155
4 com.apple.CoreFoundation 0x9218b666 __CFBinaryPlistWrite + 3782
5 com.apple.CoreFoundation 0x9218a5ed CFPropertyListWrite + 205
6 com.apple.CoreFoundation 0x92189ef5 CFPropertyListWriteToStream + 277
7 com.apple.Foundation 0x940c3296 +[NSPropertyListSerialization dataFromPropertyList:format:errorDescription:] + 92
8 com.apple.Safari 0x00049912 0x1000 + 297234
9 com.apple.Safari 0x00049814 0x1000 + 296980
10 com.apple.Safari 0x0004966c 0x1000 + 296556
11 com.apple.Safari 0x0004923b 0x1000 + 295483
12 com.apple.Foundation 0x940d4ad0 -[NSThread main] + 45
13 com.apple.Foundation 0x940d4a80 __NSThread__main__ + 1499
14 libSystem.B.dylib 0x950727fd _pthread_start + 345
15 libSystem.B.dylib 0x95072682 thread_start + 34
Thread 27 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9218ce3e ecx: 0x005a5500 edx: 0x00000010
edi: 0x00001fe0 esi: 0x00001fe0 ebp: 0xe68bec48 esp: 0xe68bec10
ss: 0x0000001f efl: 0x00010246 eip: 0x9218cea1 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00000000
Binary Images:
0x1000 - 0x52bffb com.apple.Safari 5.0.5 (6533.21.1) <B1F6DEDD-C2EC-3703-5BF5-5EDF2E055720> /Applications/Safari.app/Contents/MacOS/Safari
0x18244000 - 0x18268fe7 GLRendererFloat ??? (???) <0C6A1BCF-97F0-F7D6-C840-2991681BB67C> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x185d2000 - 0x1874afe7 GLEngine ??? (???) <0E1DF3E4-0EEE-9FD8-8F52-FFFCF0DF23A7> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x188ac000 - 0x188afff3 libFontRegistryUI.dylib ??? (???) <2F4E6F71-F4FE-4B2D-A872-94B2FCE0D31B> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
0x190ac000 - 0x194b1fe7 libclh.dylib 3.1.1 C (3.1.1) <04502F95-931E-0AAF-7296-4624C7F8DE8B> /System/Library/Extensions/GeForceGLDriver.bundle/Contents/MacOS/libclh.dylib
0x1964a000 - 0x19658fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <07211458-FD06-9FEF-3DF4-2E5F0304D4BC> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x1965c000 - 0x1966eff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8D606435-1A3C-FE0B-824A-1386809FFFF5> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1a3e0000 - 0x1a3e0ff7 com.apple.JavaPluginCocoa 13.4.0 (13.4.0) <8EB378CD-C567-32A7-1FAC-C601AA36CF2B> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaPluginCocoa.bundle/C ontents/MacOS/JavaPluginCocoa
0x1a4ca000 - 0x1a4ceff7 JavaLaunching ??? (???) <EC009D89-308A-81B9-D063-B80DA22D182F> /System/Library/PrivateFrameworks/JavaLaunching.framework/Versions/A/JavaLaunch ing
0x1a86c000 - 0x1a86fff2 +com.macromedia.Flash Player.plugin 10.2.159.1 (10.2.159.1) <D1FBDFCE-C5B7-AC8A-51FF-C98634766DE1> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x1b593000 - 0x1b597ff3 com.apple.audio.AudioIPCPlugIn 1.1.6 (1.1.6) <F402CF88-D96C-42A0-3207-49759F496AE8> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x1c877000 - 0x1c87dffb com.apple.audio.AppleHDAHALPlugIn 1.9.9 (1.9.9f12) <82BFF5E9-2B0E-FE8B-8370-445DD94DA434> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1ce00000 - 0x1d83cfe3 +com.macromedia.FlashPlayer-10.6.plugin 10.2.159.1 (10.2.159.1) <024F04AC-0366-7F81-16E8-C107AD46F26D> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/PlugIns/FlashPlayer-10.6.plugin/Contents/MacOS/FlashPlay er-10.6
0x1dad0000 - 0x1db42fff +com.DivXInc.DivXDecoder 6.4.0 (6.4.0) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1f992000 - 0x1f992ff7 com.apple.VideoDecodeAcceleration 1.1 (4) <2870DAF2-D95D-CCF7-D0F9-26A0DAD0E69F> /System/Library/Frameworks/VideoDecodeAcceleration.framework/VideoDecodeAcceler ation
0x268ee000 - 0x2691bff3 AVA_HD_VP3.dylib ??? (???) <4AC23F01-AD43-9536-426F-C12ABC4CC9FB> /System/Library/Extensions/AppleVADriver.bundle/Contents/MacOS/AVA_HD_VP3.dylib
0x26dd8000 - 0x26e91fff com.apple.GeForceVADriver 1.6.26 (6.2.6) <BF996ACB-F165-B0B6-BFE1-E28706168896> /System/Library/Extensions/GeForceVADriver.bundle/Contents/MacOS/GeForceVADrive r
0x2cba4000 - 0x2cba9ff7 libgermantok.dylib ??? (???) <01D7A60F-ABD5-D6CE-6757-7BCF9EBF736B> /usr/lib/libgermantok.dylib
0x31491000 - 0x31492ff7 ATSHI.dylib ??? (???) <F06AB560-C2AF-09F6-7328-773E43CA2713> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x360a9000 - 0x360c6ff7 libPDFRIP.A.dylib 545.0.0 (compatibility 64.0.0) <15AB4FFF-C15C-CD45-B518-88BC0ABA353F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x423fd000 - 0x423fdff7 libmx.A.dylib 315.0.0 (compatibility 1.0.0) <01401BF8-3FC7-19CF-ACCE-0F292BFD2F25> /usr/lib/libmx.A.dylib
0x4aad4000 - 0x4aad5ff7 com.apple.textencoding.unicode 2.3 (2.3) <78A61FD5-70EE-19EA-48D4-3481C640B70D> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x55b80000 - 0x55c8ffeb libmecab.1.0.0.dylib 2.0.0 (compatibility 2.0.0) <CBCAB9D0-A82E-9445-C3A6-B3A51E48E586> /usr/lib/libmecab.1.0.0.dylib
0x5c498000 - 0x5c4b7ffa +com.adobe.acrobat.pdfviewer 8.0.0 (8.0.0) <EC29732C-9F42-47C8-8D9C-F795CCCC8F1D> /Library/Internet Plug-Ins/AdobePDFViewer.plugin/Contents/MacOS/AdobePDFViewer
0x5c4cb000 - 0x5c571fc8 +AdobeJP2K ??? (???) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x5c6ca000 - 0x5c708fe7 +com.adobe.AcrobatPlugin.BridgeTalkClient ??? (8.0.69) <28B8A085-D7B5-4E79-9B59-6A8062B4BEBE> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/BridgeTalkClient.acroplugin/Contents/MacOS/B ridgeTalkClient
0x5c95a000 - 0x5cdb4fe7 +AdobeAGM ??? (???) <36369F6F-7740-4231-80CD-7A84BA8DE67D> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x5d17a000 - 0x5d22625f +com.adobe.Preflight Preflight version 8.0.0 (224) (8.0.0 (224)) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/Preflight.acroplugin/Preflight
0x5d6a5000 - 0x5d6bbfff +com.adobe.selfhealer AdobeSelfHealing version 2.1.0 (2.1.0) <A6A98D18-4FEA-47EA-AED5-C08416DF5C50> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/AdobeSelfHealing.framework/AdobeSelfHealin g
0x5d7da000 - 0x5d7e9fc4 +com.adobe.personalization adobe_personalization 2.0.0 (2.0) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_personalization.framework/adobe_pers onalization
0x5d7f0000 - 0x5d7fbfef +com.adobe.epic adobe_epic 2.0.0 (2.0) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_epic.framework/adobe_epic
0x5f0e3000 - 0x5f14bfc2 +com.adobe.ESD.AdobeUpdaterLibFramework AdobeUpdater version 5.0.0.316 (5.0.0.316) <9A400871-2353-4816-80F3-574463790E52> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Plug-ins/Updater.acroplugin/Contents/Frameworks/Adobe Updater.framework/AdobeUpdater
0x5f4c0000 - 0x5f4fbfff com.apple.QuickTime Plugin.plugin 7.6.6 (1756.15) <42C62569-31A6-5AAC-A30C-6D138A428BA8> /Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
0x5f640000 - 0x5f684ff7 +com.adobe.adobe_pcd adobe_pcd 1.0.0 (1.0) <26ED7749-B5C3-40AA-B138-B5A3C030EE56> /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobe_pcd.framework/adobe_pcd
0x5f689000 - 0x5f696ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/asneu.framework/asneu
0x5fa00000 - 0x5fa54ffd +com.adobe.AdobeXMPCore Adobe XMP Core 4.0 -c 316 44 . 253921 (???) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/AdobeXMP.framework/AdobeXMP
0x62318000 - 0x6251ffe7 +com.adobe.adobelm.framework Adobe License Manager 2.0.5.27 (2.0.5.27) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/Frameworks/adobelm.framework/adobelm
0x62574000 - 0x629ecfeb +AdobeLM_libFNP.dylib ??? (???) /Applications/Adobe Acrobat 8 Professional/Adobe Acrobat Professional.app/Contents/MacOS/AdobeLM_libFNP.dylib
0x64502000 - 0x6450aff3 com.apple.URLMount.AFPPlugin 3.2.2 (3.2.2) <46711A0E-D330-BD32-8B30-1FFE8B3346F0> /System/Library/Fi -
Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
Flash Player sometime activates and then crashes after a few seconds.
Thanks for responding Chris. Flash Player consistently crashes no matter what site I am in. I've tried all of the suggested fixes in Flash Player help and nothing has been successful. The computer confirms that I have downloaded the most recent file but Adobe Flash Player doesn't show in the Firfox Add Ons. I also tried Firefox flash player suggestions but none worked. It crashes no matter what page I am on. If flash player is required, it crashes. It also crashes in Internet Explorer. I am a novice so please bear with me. Thanks for any help you can offer.
Jim
From: chris.campbell <[email protected]>
To: Jim Jones <[email protected]>
Sent: Monday, March 16, 2015 4:26 PM
Subject: Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
Installed and verifed but Flash Player continues to crash in Firefox. Any suggestions
created by chris.campbell in Using Flash Player - View the full discussionHello,I'm sorry you're encountering these problems. I'll try what I can to help. 1. Have you tried any browser other than Firefox? It would be helpful to know if these same types of crashes occur with Internet Explorer or Google Chrome.2. Did this crashing behavior just start occurring? If so, was there a particular update or event that preceded the crashing?3. Does the crashing happen consistently? Ie. If you go to the same web page that contains Flash content, does it crash every time you visit? Does it crash when you visit this page? Flash Player Help What pages does it crash on?4. Can you visit about:crashes within Firefox and submit some of the most recent crashes. Once submitted, please post back with the crash URL's.4. Can you try resetting your Firefox profile? Refresh Firefox - reset add-ons and settings
Firefox Help5. Finally, can you try temporarily disabling protected mode to see if that makes a difference (this will be the last step in the faq)? How do I troubleshoot Flash Player's protected mode for Firefox? Thanks,
Chris If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7304505#7304505 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7304505#7304505 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Using Flash Player by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624. -
Mountain Lion OSX Mac Book Continues to CRASH?
After Upgrading to OSX Mountain Lion, my Macbook Pro continues to crash over and over. The only common denominator that I see is this occurs with safari and facebook when looking thru pictures or if the browser is left open with facebook open. I can walk away and come back and the Macbook has rebooted with a panic crash. This is consistantly happening.
MacBook Pro
15-inch, Mid 2010
Processor 2.53 GHz Intel Core i5
Memory 8 GB 1067 MHz DDR3
Graphics NVIDIA GeForce GT 330M 256 MB
Serial Number W802507CGQL
Software OS X 10.8.2 (12C60)
These panic attacks did NOT occur in Lion or any previous versions of OS X just in Mountain Lion. Any ideas or suggestions from the peanut gallery?
Interval Since Last Panic Report: 42504 sec
Panics Since Last Report: 1
Anonymous UUID: 040F149C-3D94-91FF-D555-10FF1388DAC3
Wed Dec 26 14:03:07 2012
panic(cpu 0 caller 0xffffff7f9a5a8b25): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff812d63b000 0x0a5480a2, D0, P2/4
Backtrace (CPU 0), Frame : Return Address
0xffffff810a29b560 : 0xffffff8019e1d626
0xffffff810a29b5d0 : 0xffffff7f9a5a8b25
0xffffff810a29b660 : 0xffffff7f9a6a24b3
0xffffff810a29b6c0 : 0xffffff7f9a6a2527
0xffffff810a29b730 : 0xffffff7f9a9b7853
0xffffff810a29b870 : 0xffffff7f9a6c8659
0xffffff810a29b8a0 : 0xffffff7f9a5b28da
0xffffff810a29b950 : 0xffffff7f9a5adfac
0xffffff810a29bb40 : 0xffffff7f9a5af1d8
0xffffff810a29bc10 : 0xffffff7f9b635419
0xffffff810a29bd50 : 0xffffff7f9b634efe
0xffffff810a29bd60 : 0xffffff7f9b60ccfb
0xffffff810a29bd70 : 0xffffff7f9b5e3580
0xffffff810a29bdb0 : 0xffffff7f9b5e1dc2
0xffffff810a29bde0 : 0xffffff7f9b5e5eef
0xffffff810a29be00 : 0xffffff7f9af6d2a4
0xffffff810a29be20 : 0xffffff7f9af6d237
0xffffff810a29be50 : 0xffffff7f9b5fd8ac
0xffffff810a29be80 : 0xffffff7f9b5e2506
0xffffff810a29bed0 : 0xffffff7f9b5e04c7
0xffffff810a29bef0 : 0xffffff801a2472a8
0xffffff810a29bf30 : 0xffffff801a245daa
0xffffff810a29bf80 : 0xffffff801a245ed9
0xffffff810a29bfb0 : 0xffffff8019eb26b7
Kernel Extensions in backtrace:
com.apple.iokit.IOSurface(86.0.3)[578CEAAD-1465-3B29-B34F-09586288ED88]@0xfffff f7f9af69000->0xffffff7f9af7afff
com.apple.NVDAResman(8.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a541 000->0xffffff7f9a843fff
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9a4af000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a52d000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a4ea000
com.apple.nvidia.nv50hal(8.0)[9F3D09B5-3158-3D9E-BDA3-E71576AAD3B7]@0xffffff7f9 a851000->0xffffff7f9ab73fff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 41000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9a4af000
com.apple.GeForce(8.0)[2E56ED9A-D848-3795-9E52-56BABDC9000C]@0xffffff7f9b5dc000 ->0xffffff7f9b69efff
dependency: com.apple.NVDAResman(8.0.0)[A4C53A36-22B6-3075-82B9-9DE612A9C015]@0xffffff7f9a5 41000
dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f9a52d000
dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f9a4af000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f9a4ea000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x0000000019c00000
Kernel text base: 0xffffff8019e00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 51782302380536
last loaded kext at 61519153178: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7f9b86a000, size 32768)
last unloaded kext at 168619046137: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9ae27000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.1f2
com.apple.filesystems.autofs 3.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.GeForce 8.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHDGraphics 8.0.0
com.apple.driver.AppleIntelHDGraphicsFB 8.0.0
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleMuxControl 3.2.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleUSBTCButtons 235.4
com.apple.driver.AppleUSBTCKeyboard 235.4
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.driver.AirPort.Brcm4331 602.15.22
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleBluetoothHIDMouse 175.8
com.apple.driver.AppleHIDMouse 175.8
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.kext.triggers 1.0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.nvidia.nv50hal 8.0.0
com.apple.NVDAResman 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.driver.AppleUSBMultitouch 235.7
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0Ok, after some considerable troubleshooting and the various suggestions, i have narrowed the issue to (but not exclusively) to:
* Mt Lion
* Safari
* Facebook (looking thru pictures)
With all these variables with my Macbook Pro, and can reproduce crashes at will. With Mt. Lion, Firefox, and Facebook (looking thru pictures) does not crash the Mac Book. So for now I am simply using Firefox to avoid crashes.
I is just darn shame that there wasn't more QA Testing for Mt Lion and all of the versions of hardware and "Apple" software to prevent these issues. From what I have seen on this forum, the problem is widespread and the solutions are not consistant. So does Apple really know what is going on. With everyone sending crash reports to Apple, you would think they would have a root cause discovered and fixed by now.
Oh well... -
I have updated Adobe flash plug-in more than once, but it continues to crash. It always does it right in the middle of a game or something I'm playing. Now, I pay real money to play these games so that I can purchase certain things, so this is now frustrating me. If it's firefox that keeps adobe crashing please let me know so that I can go back to using internet explorer.'''bold text'''
James j,
You have a different problem. Your screenshot shows "The Adobe Flash plugin has crashed".
See [[Plugin crash reports]] and [[The adobe Flash plugin has crashed]]. If you need more help you should [[ask a question|ask a new question]] (start a new thread). -
Adobe flash player plugin keeps crashing using facebook games
My adobe flash p;ayer plugin is crashing many times a day for over a month now using the facebook games, I sent crash reports in many times stoped now, just reload page, this is getting to be a big pain in my butt. I also unistalled the plugin and reinstalled many times to try to correct this, still crashing....
Reloading the page will often get the video, game or animation to play again.
If Flash continues to crash, updating to the latest version of Flash should fix the issue.
As this has been happening to you for a long time, try this too...
Go to this Flash help page on adobe.com.
http://helpx.adobe.com/flash-player.html?promoid=ISMRY
Right-click on the box that lists your Flash player version and then click Settings… in the context menu. The Adobe Flash Player Settings screen will open.
Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel.
Remove the check mark from Enable hardware acceleration.
Click Close to close the Adobe Flash Player Settings Window.
Restart Firefox. -
Continued Element Crashes upon opening and I have deadline to meet
I have been working on a thesis project with Photoshop and Premier Elements 9 since September, and Photoshop has been for the most part stable. Occasionally I had a crash episode and the message that Adobe had to close the program due to some encountered problem. Premier 9 crashed more than Photo Shop. For the past two days, as I am approaching a deadline for my project, Dec 6, I cannot use Photoshop at all. As soon as I open elements, I get the crash message. Premier Elements 9 has been more stable for the past 2 days but has crashed several times as well, particularly when I try to work with font changes. This evening, I read at the forum to go update by drivers, which I did with my PC mfg, then I read to download the patch, which I did for Windows. I did all of that and rebooted twice and Photoshop continues to crash as soon as I open it. Please help me. My plan was to work on my project intensely over the four day holiday and I am getting absolutely nothing done due to this problem. I need to work with my images, preparing captions, and getting ready to upload them to a website. What is wrong with this software? Why is it suddenly crashing constantly over the past two days?
I thought some more about the font issues. This problem with AE's organizer began two days ago which was the time when I was changing fonts on some videos in Premier Elements 9. I used the program fonts and did not install any fonts. However, a strange thing happened two days ago with fonts that makes me wonder if this is why AE's organizer crashes after two seconds each time I try to open it and work with my images collected there since August for a thesis project. Two days ago, when I changed fonts on the video clips (titles on frames), after I changed a couple of clips to a new font that I thought would be sharper (lithos pro is the subject font), I then noticed that when I tried to change the remaining clips to everything used the same font, the font was no longer working. When I clicked on lithos pro on subsequent frame titles, another font appeared. I thought I was going nuts since the font appearing looked nothing like lithos pro on the first clips I changed. Now I believe that font was corrupt, it was a program font, and this may explain the AE organizer crashes for the past two days. A moment ago, I pulled up those two videos and removed Lithos pro entirely from them. These are important videos that I have been editing for two months to go up on the website for my thesis project. I then tried AE organizer again, and it continues to crash. The thought that a corrupt font in the Elements 9 program may have caused me two waste two very precious and valuable days of my time on this thesis project, when I am running out of time to complete it now and cannot complete it without accessing the images in organizer and adding captions before they go on the web, frustrates me more than I can say. I spent a lot of money on four Adobe software programs and now I am unable to access my images and finish my project. I am also not impressed with Adobe's lack of phone support for an issue like this. Tech support is closed except for Mon-Fri and when I did call them previously on another issue, I reached people in another country that had such heavy accents, I couldn't understand much of what they said.
-
Framemaker 10 Crashes while opening Framemaker 7 file
Hello Frame Users
If you are using Framemaker 10 on Windows 7 64 bit machine and encountering following issues:
1. Framemaker 10 Crashes while opening old Framemaker files made in previous versions
2. After the crash, not able to launch Framemaker 10 any more
Then please do following:
1. Un-install Framemaker 10 and clean the machine
2. Re-install Framemaker 10
3. Import old files rather than opening in Framemaker 10.
Please let me know if this works for anybody, also share any other resolution if there is any.
Regards
Adobe SupportClean the machine, means, clean the locations where framemaker components gets installed in the machine.
How are you cleaning the Registry?
And what about:
While opening old .fm (binary) files or old .mif files?
And which old Frame versions?
From what operating system platforms? -
I have a 5 that continues to crash
My phone continues to crash. It will shut down, showing a depleted battery. Once it is plugged in, it comes back up. It can be as much as 75% charged.
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download
Note on Recovery Mode.
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most Recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Note:
Also consider Deleting any Apps you have Purchased / Downloaded but you now never use.. -
Why does Firefox continue to crash?
Can someone please suggest why Firefox continues to crash when attempting to download a file. It happens every time, without fail.
* I have deleted the downloads.sqlite file (more than once) to no effect.
* I have disabled AVG firewall etc - to no effect.
* Firefox originally crashed on the latest version, so I downgraded to v5.0.1 - to no effect. I have checked using AVG and an online virus/spyware checker and can find no infection.
* I have submitted 17 crash reports since 29 September, but when I right click on any of them, and try to open in a new tab, I receive the following messge: “We couldn't find the OOID you're after. If you recently submitted this crash, it may still be in the queue.”
My OS is Vista Business 32 bit. Thank you for any help & advice.(For the record, from "More system details")
Crash ID
See below please<br>
More Information
Here is a list of 'not received' crash reports:
Report ID --------------------------------------------- Date Submitted
bp-ff03aa8a-e680-4821-b260-864932111012 13/10/2011 12:31 a.m.
bp-44dead09-627a-449e-ac48-5a18a2111012 13/10/2011 12:30 a.m.
bp-bc42e81f-b31e-48fd-bd1b-6dad22111012 13/10/2011 12:26 a.m.
bp-5feaf006-257e-4fc3-9df5-9b8792111012 13/10/2011 12:24 a.m.
bp-84325d98-4938-4ed2-b574-ca6b12111012 13/10/2011 12:22 a.m.
bp-ef70207e-8a15-4c35-b763-7eb4b2111012 12/10/2011 11:55 p.m.
bp-20b38fa4-dbf6-4dd7-bff9-aee782111011 12/10/2011 12:03 a.m.
bp-63568c58-0826-4839-9839-b35512111010 11/10/2011 11:36 a.m.
bp-054a8e03-070b-479c-a6d0-9cd292111005 6/10/2011 5:42 p.m.
bp-32b490c5-1c99-486e-961b-6d1fa2111003 4/10/2011 6:50 p.m.
285f5b2f-121c-4303-aa7a-594af8461227 3/10/2011 12:27 p.m.
bp-beeb682a-5c13-4dbf-82f4-5cdfe2111001 2/10/2011 4:49 p.m.
bp-65965bd2-f6c1-488e-8cde-657802110929 30/09/2011 12:51 p.m.
bp-40b59c9f-5450-48c6-aec6-8f96e2110929 30/09/2011 12:37 p.m.
bp-140e8655-c044-47d9-a177-557bb2110929 30/09/2011 12:37 p.m.
092324db-f7ae-4e78-9280-801dd7a2b356 29/09/2011 12:12 p.m.
bp-e1a02380-6dbb-4bb0-9883-453d72110928 29/09/2011 12:12 p.m.
P.S. all of the available crash reports I checked show:
Signature: rapporttanzan5.dll@0x614c
More info, from http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
[http://www.trusteer.com/product Trusteer Rapport] (an application promoted by some banks for malware protection) may cause Firefox to crash. If you use this software, try disabling it. If that stops the crashes, try updating the software to the latest verion, uninstall the program if you don't need it, or contact [http://consumers.trusteer.com/report-problem Trusteer Support].
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