Robohelp 11 - Image Problems

Hello,
I recently installed the 11 Robohelp, and updated projects he had done in Robohelp x5. Previously I could use images captured by capturing images of Windows because now every time I try to use these images or any other image editor, to put it in the topic, there is a loss of quality and color distortion.
If I use the "Insert / Image" option, the image is imported correctly. But I have thousands of images to use and this option is totally impractical, since the tool was purchased to further streamline the documentation process systems.
Already on another machine I installed the tool, the problem did not occur. But the operating system is the same, with the same resources and the same updates.
Has anyone experienced a similar situation?
Thank you in advance for your help!!!

Hello again
Well, for starters, I never ever Ever EVER recommend that images just simply be pasted into a topic. You are seeing first hand just one of the reasons why.
You should be capturing the image and saving it to your hard drive, THEN inserting it into RoboHelp.
There is no way I'm aware of to tell RoboHelp that you want "this type" of image format if you simply paste. RoboHelp will simply choose the type for you based on some internal algorithm. (I've used RoboHelp for 20+ years)
By saving the image before inserting, you not only get to choose the format (.JPG/.GIF/.PNG or whatever) but you also have the opportunity to provide a meaningful name used to identify the image. It makes a whole lot more sense to look at an image file name and see something like "CustomerSupportDialog.PNG" than it ever will to look at an image file name and see IMAGE245.GIF or whatever RoboHelp elected to name it.
Cheers... Rick

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