RoboHelp 6: Conditional Tag Issue

It seems that RoboHelp 6 will not publish my project
correctly if there are more than 6 conditional tags applied.
Help?

Hi. I wonder whether the issue here may be the length of the
conditional build tag names here. Although there is no limit in the
number of characters that can be given to a tag, there is in the
conditional build statement you specifiy in your single source
layout. The limit is 255 characters INCLUDING your NOT/AND/OR
operands. If you have long tag names you'd be surprised how quickly
this 255 character limit gets used up.

Similar Messages

Conditional tags displaying incorrectly in printed document output

I have a project that has several conditional tags. When I generate the project in Flash, the flash output displays the conditional tags correctly; however, when i generate the project as printed documentation, the TOC displays additional topics that are outside of the conditional tags defined to display. I have checked the defined outputs for both the flash and printed documentation and they are the same/correct. I use to work on RH6 and never had this issue until i converted to 8. The defined conditions have not changed since the conversion. I have uploaded the 8.01 patch and the issue is still present. Can someone please assist?

If a project has ten topics with all ten in the TOC and two have tags applied, when you generate the help eight topics will be generated and the TOC the user sees will show eight topics.
Now switch thinking to printed documentation, the first time you create it that TOC will show the same ten topics but the document will again only contain the eight untagged topics.
That assumes in both cases you use a build expression that excludes the tags.
If I have understood you correctly that explains why you see ten topics in the print layout but only get eight in the document.
Note too that if you later add items to the TOC for the project, they are not automatically added to the print layout as well. After the first generation of the printed documentation, the contents are no longer synchronised.
Does that cover what you wanted? If not, tell me where I am not following you.
See www.grainge.org for RoboHelp and Authoring tips
Follow me @petergrainge

Conditional tag identifier in Word?

I am looking for a possibilty to define conditional tags in my connected Word documents via the Word style-definitions. Does anyone know whether that is possible an how?
Could not find any hint in the documentation.
Thx!

I've just found a reference to the following methods for applying conditional text in Word:
* Styles with hidden text using different templates
* "includetext" fields that take content from different sub-documents
* Macro-controlled conditionals
* The IF field
I have no experience of using any of these though. I have also not tested whether these would come across into the RoboHelp output when you update the link. You'd also have the issue of training your users on how to set this up and use it. It doesn't sound like a totally straightforward end user task.

Topics marked with conditional tags still appear in documentation

Hi All,
I have a big issue with RoboHelp 7.
I define a new conditional tag (I have 2 alltogether) and I mark the topics in the TOC with pertain to that conditional tag, right?
When I generate the chm file, everything is OK. The topics marked with the conditional tag do not appear in the TOC as I specified to exculde the topics marked with that conditional tag.
When I generate the documentation however, everything is still in the document though I specified that I do not want those topics to appear.
Can you please tell me what I am doing wrong, or how should I proceed correctly so that I get my expected results?
I am using Windows XP Pro, and RoboHelp is updated with all service packs.
Thank you,
Bogdan Marin

Right click a topic in the TOC and select Apply Conditional Build Tag. See the New / Multiple option.
That will display this screen.
You can clearly see whether the tag is applied to the TOC or the Topic. If it is applied to the topic, it will not be in the build so the TOC entry will automatically be removed. If it is applied to the TOC only, it is still in the build.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Best way to conditionally tag for translation from English to Spanish?

Is it best/more efficient to conditionally tag for translation from English to Spanish in structured FrameMaker or in Robohelp?

This is more info gathering at this point, full requirements are not yet defined. Definitely want the RH help translated; might also need the FM book translated, but not sure.

Problem in Conditional tag

Dear friends,
I am using conditional tag feature on one of my topics in robohelp and the topic is getting excluded from the output. However, the numbering in TOC doesn't change. For example,I have the following sections in my help file:
1.1 A
1.2 B
1.3 C
If I apply CT on 1.2 it is excluded from the output but the TOC appears as follows:
1.1 A
1.3 C
1.2 is removed but the numbering is still the same.
Can anyone help me in solving this problem. The numbering should also get modified in the TOC like:
1.1 A
1.2 C

Is the document going to be updated regularly and you are going to repeatedly import it into a new project? If it is, then maybe linking would be a better option.
You wouldn't necessarily have to have two documents. Create two documents, one with the numbered headings and one without.
When you want to update Rh, you use Word's style organiser to apply the un-numbered headings. Then you switch back.
Of course, you need to check with product management that not having numbering in online help is OK. Better still, challenge why do you need that legal type numbering at all. Sometimes it is because developers like that style of numbering too but they are not the users of the help and documents.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Porting X5 to R9 and conditional tags

Hello,
I am trying to port conditional tag information from RoboHelp
X5 to R9. I can already port RoboHelp X5 content to R9. However,
with our current process the conditional tag information is not
ported. After I have ported the content and I run the report tool,
no tag information is displayed. I made sure that I selected
conditional tags in the topic properties, options section.
Does anyone know if there is a specific RoboHelp X5 file that
contains this information? Can I copy that file over somehow so
that when I run the report tool in R9 it will show each topic and
the tags that are applied to it?
Currently the way we port is by creating a new project in R9
and then copying the files .hhk and hhc from the X5 project into
the new directory. I'm going to test and see if by copying the
rhbuildtag.apj file into the new project if that will reestablish
the build tag information in the reports section.
Thanks,
Michael Randall

Hi Peter,
Thanks for the quick response. I was talking about RoboHelp
9.2 when I mentioned R9. I tried your suggestion but it didn't
work. After I recreated the same build tags RoboHelp did not
automatically register the tags to the topics.
After I created the tags, I saved the project, closed it, and
then reopened it in hopes that that might trigger it.
I then tried to generate a report hoping maybe that would
work, but still no luck.
I'm wondering how the tags stay assigned to the topics after
they are applied. I don't see a special file that links them per
topic.
Any other ideas?
btw, I've seen and used your web site. It was very helpful
when I was trying to figure out what was wrong with the baggage
file features in X5
Thanks,
Michael Randall

Conditional Tags Gone Wild

RoboHelp V7
I have a project that I recently added some topics to and
created an additional Conditional Tag so that I could produce
another layout. This worked great as I published my .chm files and
saved the project.
A few days later I opened the project to find that topics
that I had not applied any tags to previously now had the newest
tag applied to them.
Any ideas?

Good morning, Hydro. I actually have two RH 7 sessions open
right now - I get a Help system from our sister company that I
review for new content against our system. RH has been very
agreeable, so far. The only thing I have found is that the CPD
files for both projects tend to bloat more quickly when I am
working with both projects at the same time. So, occasionally
before I open the projects for the day, I rename the CPD file and
then start up, letting each one regenerate. But other than that, it
seems very safe here.

Conditional tags in RH9

Can we add conditional tags to Image Maps? I right-clicked the image map but I dont get any option related to conditional tags. Thanks!

Hello again
Last night I tested and it does appear that you can apply tags to each of the regions. But not really using the RoboHelp GUI. What I did was to apply a tag to a word just above the image. Then I switched to HTML code view. I then copied the tag code that RoboHelp inserts just before the tagged information and I pasted it just before the map region area definition. Once you get that done, you copy the terminating tag code and paste that just after the map region definition.
I then tested by generating the project and seeing if the area was removed. It was!
One thing I did not extensively test was to see how the RoboHelp Design View will hold up. Sometimes it rather snarkily removes changes we make in HTML view.
But you might give this a try!
Cheers... Rick
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Conditional Tags

Can someone help me with the conditional tags. I want to know
how are different outputs from a single source code interfaced with
the application. Is there any parameter to be passed or is there
any coding involved? If yes, what is it?

Hi again
Are you the application developer or the help author? If you
are the application developer, you should already be aware of the
codes you would need. If you are the help developer, you don't care
about them as that's nothing for you to be concerned with.
If you are being asked by the application developer how to do
this, s/he is asking you to do their job for them.
If you are still determined, you might try using the help
system that ships with RoboHelp. Look at the section titled
Context-sensitive Help. Inside that section is a section titled
Information for Developers. Here is just one of the sample function
calls:
RH_ShowHelp(hParent, a_pszHelpFile, uCommand, dwData)
Cheers... Rick
Cheers... Rick

Tables and conditional tags

I am having trouble displaying a table after I apply
conditional tags. The error does not occur until after I apply tags
to hide rows. It does not occur if I'm hiding just text within a
cell. I am not applying the tags to the table, just content and
then just a row of cells.
I have tested this and if I'm tagging only the content within
the cell the table maintains the width of the cell and table.
However, when I apply tags to hide a whole row, the table and cells
shrink to 1/4 of the size.
I am using RH7. I have used tags in previous versions and
have not run across this problem before.
Does anyone have any idea why applying tags to hide a row is
creating this issue?
Cindy

It seems like the conditional tags in tables does not work
for me via WYSIWYG. When I selected the row, regardless of whether
it was highlighting the cell from top left to lower right or from
selecting the whole row from hovering on the left til the arrow
appeared, the row tag (<TR>) was not not being picked up,
only the cells (<TD>) therefore, only each individual cell
was getting the conditional tag versus the whole row.
So when the output was selected, the table didn't know what
to do because it looked like it was condensing the row to
0...meaning it saw a row with no columns. It got confused because
it looked like I wanted the columns to be hidden in one view, but
not the row.
To solve this problem (at least in RH7) so that the table
would not shrink to 1/4 of the stated width, I removed all the
conditional tags, then in HTML applied the x-condition: Tag; to the
row (<TR>), not to the cells (<TD>). The row is the
only part of the code that has the conditional tag, the cells do
not have the tag.
Although tedious because my tables are long, it has worked
perfectly on 3 of the tables I have done this to so far.
Not sure why the WYISWYG view is not grabbing the rows, but
at least I have a work around that I can live with.

Ability to globally delete all text/topics that have a certain conditional tag?

When deleting a conditional tag in FrameMaker, there is an option to either delete all tagged text, or make the text unconditional. But in Robohelp, it seems the only option is to make the text unconditional. Is there any way to delete all the text with a specific conditional tag, other than deleting it manually? I am using Robo 7. Is there an option to do this in the newer versions? Thanks!

If you are bringing in content from FrameMaker and want to delete (not bring) certain content having a conditional text applied in the FM source, then while conversion there is a simple way to achieve it, apply "FrameMaker condition text build Expression" during Import/Link FM source.
If you use this option while you import or Link any FM source with conditions, then all the text/content having condition set as hidden in FrameMaker will get remove from the topics generated
but inside RoboHelp you dont have this option to directly remove content from topic, but while generating any output you have the option to exclude any content with a condition applied over it!
Hope this will help
Ashish

Error message when trying to delete a conditional tag.

When attempting to delete a conditional tag, the following error occurred and then the program closed down:
0x00ca1940/ 0x00000000
Anyone come across this error. In addition, I have had similar errors occurred when resizing graphic frames. Once the error occurs, the program shuts down.

Paul,
It might help if you let us know which version and build of FM that
this happened in.
Was the tag still in use throughout the document when you tried to
delete the condition? Did you get any prompts about deleting the
condition?

Text Inset in Container File Loses Conditional Tag

Hi,
(Framemaker 8.0p277,unstructured)
I have a number of books that make use of text inset and conditional text. Some text insets contain conditional text in their source. Then, after the inset is put into the container file, the inset may be further conditionalized. This illustrates the situation:
--- Text Inset ---
This inset was created for end users.
When using function X, blah blah blah
-----End Inset----
The red text indicates an InternalDocComment condition. This inset is then placed into the container file where it has another condition applied, PrintOnly for example. PrintOnly is in blue.
The writer is able to set all this up fine. After placing the inset into the container, she selects the inset and applies PrintOnly. The text inset appears in blue and the InternalDocComment as visible shows the maroon of two mixed colors. The writer saves the file, continues working on the files, then later in the week, the writer opens the container file. The blue color indicator is gone from the inset. When the writer selects the inset and chooses Apply Conditional Text, the Conditional Text dialog shows the current selection is Conditional (radio button) but no tags appear in the In portion of the dialog.
I've tried using spacer paragraphs in and around the text inset to see if we can get the conditional tag to "stick" but nothing is working.
Has anyone run into this before?
TIA,
Mary

I use a lot of conditional text and insets but within a structured document. I have noticed that FrameMaker does not always do what one thinks it does. For example, copy a piece of unconditional text and paste it in the middle of conditional text and the pasted text remains unconditional. Each time you open the document, FrameMaker updates the text insets. In your case, it is updating a text inset that is on the whole unconditional. So, my guess is that it bringing it in as unconditional, much like the copy and paste example above. You might test this by creating a small document with the inset and over conditioning, saving it in the mif format, opening the mif file, and looking at how the conditioning is applied. Then save the Frame file, open it, save as mif, and repeat the above. If the containing file conditions DO hold up, then try removing the conditioning within the containing file and reapplying it; this may help to clear out some bad conditioning.
I vaguely recall trying to conditionalize a text inset within the containing document and had problems. I cannot remember what exactly the problems were. My solution was to do the conditioning within the inset file itself. So, if the text inset is always to be conditionalized in the containing document, then do the conditioning within the document itself.

PO Condition Type Issue

Hi All,
I have encounter a PO condition type issue, hope to get someone to enlighten me.
I have create both cuztomize condition type ZOT2 AND ZOT3.
With config in Control data 1
Cond. Class - A Discount or Surcharge
Calculat. type - B Fixed Amount
Cond. category - B Delivery cost
Group Condition
Select for Group cond. & RoundDiffComp
GrpCond.routine - 1 Overall Document
ZOT2 in header condition should be divided into item via value.
ZOT3 in header condition should be divided into item via quantity.
Both condition type havemanually enter with value 300
In the test PO I have created 3 materials:-
Material     Quantity     Net Price     Item Net
A     100     1,615.00     161,500.00
B     100          16.15         1,615.00
C     1000          16.15       16,150.00
In the Item view calculation for both condition type as stated below:-
ZOT2 - 270.27 : 2.70 : 27.03 (Ratios base on Value 100:1:10)
ZOT3 - 270.27 : 2.70 : 27.03 (Rations base on Quantity 1:1:10) the amount result should be 25: 25: 250 but the result I get from the system for condition type ZOT3 is the same as ZOT2.
Please advise how to reticfy the configuration. Thank you.

Eugenia Foong Pui Mun wrote:
Hi Shiva,
>
> I have try to config with the info you have suggested, but it does not seem to get the expected result.
Hi Eugenia...
I tested scenario with values you have mentioned. It works perfect both ways. Pls follow this....
1. Pls avert the changes I had suggested in my prev reply for changing the condition types. (group condition active, round diff condition & group cond routine, keep them as they are)
2. While you enter value in header with condition type ZOT2. the value gets properly distribute by the ratio 100:1:10 and thats perfect......Now
3. While you enter the values for condition type ZOT3 in the header...Pls note that your Total Qty is 1200 and the total condition value is 300 this means per unit qty the value is 300/1200 =0.25...
Now while you enter the values for ZOT3 in the header, enter 300 in the Amount column and 1200 in the Per column, meaning that the total of 300 shoud be divided into 1200 units irrespective of quantities per Line Item
Now check the results and you will have the distribution ratio 1:1:100
NB:For ZOT3 (Qty base) to work the UoM for all the line items must be similar
Pls check and revert
Regards
Shiva
Edited by: Shivaspatil on Nov 24, 2011 12:42 PM

RoboHelp 6: Conditional Tag Issue

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