Robohelp 7 Demo won't extract

I have downloaded and run AdobeRobohelp7_WWEFGJ.exe on two
different XP SP2 machines and a Vista virtual machine. The same
problem occurs in the exact same way:
1. The "Extract RoboHelp 7" window opens, with the message
"Please wait while the downloaded files are being extracted." The
progress bar finishes.
2. An error message appears: "A problem occurred while
extracting the archive. Please try downloading the Extract Adobe
RoboHelp 7 again."
3. I have re-downloaded it for each failed installation, and
nothing has helped.
How do I get past this? Any suggestions? Thanks!

Greetings Peter,
I am having a similar problem to Scott. My error is:
'A problem occurred while extracting some files. Check
available space on your computer and the write privileges on the
destination folder.'
I have plenty of free space on my drive. The file permissions
are fine as far as I can tell. Second time I got this failure, I
accepted the default install location so the extractor would set
the file permissions.
I've downloaded the file twice. One thing in your message to
Scott was you mentioned a file size of 533954. Has this changed
since Feb? My file size (both times) is 424331.
Any help would be greatly appreciated before I give myself a
concussion from banging my head on my desk. It hasn’t been a
good chm day!
-- Kit

Similar Messages

Firefox setup 9.0.1 exe won't extract (cannot open output file)

I downloaded firefox 9.0.1 and it won't extract and install on a win7 computer. It says cannot open output file. I had previous versions of firefox for 10 years. I tried disabling AV and firewall also. Please help. Nate

Thank you! My solution was slightly different, but in the end, seeing what was going on in the Help menu in the browser did the trick. Turned out I had been stuck for who knows how long "downloading" a version 3! Also had a toolbar to disable but not the Ask.

RoboHelp 9 Won't Generate a Word Document

I'm trying to get RoboHelp 9 to generate a Word Document. It won't genterate and throws out the following message in output view:
Preparing to create Printed Documentation...
Clearing output folder...
Preparing files for Print Document...
Copying files...
Updating files...
Finished preparing in 4 seconds.
Preparing environment...
Cleaning up temporary files...
Internal error encountered, Failed to generate Printed Documentation.
This is all I have to go on. I really have no idea where to even start trouble shooting this as there isn't a specific error message.
Thanks!

Have you tried generating a word file from a different project? Try it on one of the sample projects. If it works, try to generate from your project but with a limited set of topics. If this works, there must be a topic that is causing the issue. If you add further topics a few at a time until you hit the issue you will be able to identify it.

RoboHelp for Word installed from RoboHelp 10 won't work with Word 2010

I have a Help project created in RoboHelp for Word 8. I recently upgraded from Word 2007 to Word 2010 and discovered that RH8 for Word won't work with Word 2010. So I purchased RoboHelp 10 and have installed RoboHelp for Word from it. Alas, RH for Word STILL won't work with Word 2010. When I try to open my project, I get this message:
Before I bought RH10, I live-chatted with an Adobe sales person who assured me it was compatible with Word 2010.
BTW, I tried to roll back to Word 2007, but I was getting weird behavior running Word, so I have reinstalled Word 2010 and want to stay there.
Any ideas?

I have just installed Rh10 for Word on a new machine and initially I got this message.
I wonder if you have followed those instuctions? I changed the setting to Enable All.
The other possibility is what do you have set for the default version? If it is 2007 and that no longer exists on your machine, then Rh will not be able to proceed. The dropdown should show 2010
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

I saw Corey Barker do a demo where he extracted an image from the background, then cleaned up the edge with a process that allowed him to de-fringe it. I can't remember how he did it. And I can't find it. Help!

I saw Corey Barker do a demo a few weeks ago where he extracted an image from the background, then used a technique I was not familiar with to clean it up. You selected the area, then did something that involved going either to edit or select, then there was a dialog box that allowed you to dial it in, depending on the color background you were removing. I can't find this anywhere. Can't remember. It's driving me crazy! If someone can help me find this, I would be very glad and grateful. Thanks! Laura

In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her.

RoboHelp HTML won't start

So I've installed RoboHelp 7 on a Windows XP SP2 box with
sufficient resources.
RH 7 Word loads.
RH7 HTML loads.
i reboot the PC; RH7 Word loads. RH7 HTML does nothing, no
matter which way I try to start it up.
On a 2nd XP box, with a new install of XP SP2, everything
works fine.
Unsurprisingly, I do not want to rebuild the first XP box,
which is used by our web developer, simply to get RH7 HTML to work
- I'd rather find out what is blocking the HTML start-up.
there are no clues in Eventvwr and I cannot see any way of
finding out what part of the start-up process may be failing.
anyone comes across similar problems or have any pointers
about where/how to discover what the sticking point is?
thanks
John

Hi everyone,
I have the same problem, so that makes 4! I have FrameMaker, PhotoShop, Acrobat installed and running XP SP3. Talked to technical service this morning, tried just about everything and it still does not work. I can see the process robohtml.exe starting in the task manager but it's gone after 1 second. Same thing for RH for Word.
I really don't want to reinstall my laptop. The worst thing is I wanted to try it before buying it, but if it doesn't work on my PC, I won't buy it for sure!
If you have any new development on this, let me know. I have a case open with Adobe, so I'll let you know if they find anything.
Good luck!

Photoshop CS4 Extended Trial Won't Extract

I just finally managed to get the download manager working and downloaded PS CS4 Trial and when it hits 99% extracting says I don't have enough hdd space or privlages.
I'm admin, have plenty of hdd space, using windows xp sp2.

To where are you extracting it and how much is "plenty of hdd space"?
How much RAM?

Error 101- Installer won't extract files, manual 7z unzip fails, plenty of hard drive space

PC, Windows 7 64-bit. Dual hard drive setup, primary dirve has 7 free GB. Downloading trial to second hard drive, has 466GB of free space. Download taking 24 hours each try.
First try: Error 101- Could not extract files, check for sufficent disk space and reset download. Cleared off 6 more gigs of space on my primary drive incase that was causing the error. Restarted download.
Try #2: Same error. I dug around and found the full download .7z file. Tried everything to unzip, but every 7zip program I tried gave me an error, said it wasn't an "archive' file.
Restarted Adobe download assistant, got a pop up that said roughly "do you want to retry the current download, click yes to retry, click no to start over" I clicked Yes. It started over. I slammed head on table.
Now have 20 hours remaining on my third attempt at downloading. Maybe we can get this fixed before the error message shows up again?

Whenever you delete caches it's a good idea to restart the computer so they can be properly rebuilt. So start by doing this:
Repair the Hard Drive and Permissions
Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

RoboHelp HTML won't open

I haven't used my RoboHelp in a few months and now
that I need to do some work in it I can't get it to open. What is
weird is that if I try to open RoboHelp for Word, that opens. But,
if I select the link for RoboHelp HTML or RoboHelp Starter neither
will open up. RoboHelp HTML shows in the task manager but never
opens. I'm running X5. Any help would be GREATLY appreciated as I
really need to get busy on this project.
Thanks,
Deb

Sorry, no, I've had the same login to this computer since it
was built last year which is when I installed RoboHelp.
Deb

Photoshop cs3 trial - Vista - Won't extract

Hello, I'm having trouble getting the trial i downloaded to extract onto my system. It tells me i either haven't got enough room or administritive privileges to run the set-up. Both of which aren't true.
any help someone could offer me?
edit: this is the exact message i'm getting
"a problem occured while extracting some files. check available space on your computer and the write privileges on the destination folder"
I tried running that regsvr script, didn't help though.
Thanks.
edit: okay, so I've now tried downloading it off of ie7 as opposed to firefox and I've got past the stage i got to previously. Strange.

are you trying to run setup from inside the archive? extract the whole thing first to a temporary folder then run setup from there.

Trial Won't Extract

Just downloaded it, it finished so i exited download manager. Ran the .exe as admin at 100% through it pops up
Info:
I'm using windows 7, and have 126GB free space on the drive I'm trying to extract it on.

You have made a folder on your desktop. Inside the folder there should be 2 files. A .exe file and a .7z file. Right click on the .exe file and choose run as administrator. I assume you got that far and received the same window message as the OP, correct?
If correct and if you followed all the other steps from the other responses and still cannot extract then the download is corrupt.

RoboHelp 5 won't open

Hi all,
I have used RoboHelp 5 on my machine successfully for some
time - until today I have never had a problem opening it.
I have not had the chance to open it for a few weeks due to
other work, and now when I double-click the icon it goes straight
to a Windows Installer, saying it is "preparing to install".
So obviously something I've installed recently does not play
well with RoboHelp 5. Recently I have installed Captivate 3, as
well as Crystal Reports XI. Does anyone have any guess as to what
RH might be trying to install? Or perhaps any knowledge on what is
the first dll RH tries to run when it loads?
Or perhaps I'm all wet and this is not a dll issue at all?
Thanks!
Chris

Umm! I wonder whether the Captivate install has interfered
with one of the RoboHelp .DLLs. Another potential culprit may be
any trial version of RoboHelp installed that you have since
removed? In either case, I fear the only solution may be to
uninstall/reinstall RoboHelp. Before you remove it, check you have
the disk or correct SETUP.EXE otherwise you'll have to go to Adobe
with your licence details to get them.

Robohelp 8 won't display PDFs in Windows 7

Hi,
I am having trouble with a .chm project that was created for Windows XP use that now needs to work with Windows7. I have tested the functionality of the project and everything but the PDFs works properly. It gives me a blank screen with an x in the corner. When the URL is copied into a new window, it works fine. Is there anything I can do to resolve this?

The only solution I have seen is to set the links in Rh to open the PDF in a new window.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

The trial adobe pro won't extract

the trial adobe pro won't extract

Try downloading the trial directly from the following site/page:
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
Acrobat XI Pro/Standard and Reader:
http://prodesigntools.com/adobe-acrobat-xi-pro-standard-reader-direct-download-links.html

Nanosaur 2 Demo won't open

Get an error message saying: "DrawPictureIntoGWorld: Get GraphicsImporterForFile failed! One of Quicktime's importer components is missing. You should reinstall OS X to fix this."
Isn't the problem with QuickTime? If so, how do I completely uninstall and reinstall QuickTime in order to run this game on 10.6.4?

I would contact the developer.

Robohelp 7 Demo won't extract

Similar Messages

Maybe you are looking for