RoboHelp 7 project into RoboHelp 11

How do I import a project, which is created with RoboHelp 7 into RoboHelp 11?

I have pursued this with Adobe and ascertained that there are some rare scenarios where this stepped upgrade fixes a problem. It should only be necessary when upgrading from very old versions and generally I would say only do it if advised to by Adobe Support.
As always, before backing up create a zipped copy. Zipped copies cannot be opened by Rh, you have to unzip and then open. If you get something wrong, you unzip another copy. Nice safety net.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

Importing Projects into RoboHelp 7

I am migrating our RoboHelp 2002 HTML Help projects into
RoboHelp 7. It seems that they import just fine, but if I
don’t save and close RoboHelp 7 and then re-open the project,
problems occur.
If I import a project and immediately try to view/edit the
Properties for a Single Source Layout (for example, right-clicking
Microsoft HTML Help>Properties), RoboHelp chugs along at a
snail’s pace. Sometimes it takes 4-6 minutes just to open the
Properties dialog box, and on other projects it takes so long that
I have to let it process overnight. This also happens if I import a
project and Generate Primary Layout (for example, compiling a CHM)
without closing and re-opening the project first.
To summarize, if I open RoboHelp, import a project, close
RoboHelp, and then re-open the project in RboHelp 7, all is well.
However, if I open RoboHelp, import a project, and then compile or
try to access the HTML Help Options dialog, it takes at about 20
times as long to complete the process.
Any feedback would be appreciated.
Thanks,
Karen

Hi Colum,
I am able to edit Project Settings, Topic Properties,
Templates, Baggage Files......pretty much everything, without
problems. I am also able to create new projects without any
processing delays. So far as I can tell, it's only when I try to
change SSL properties or compile that I run into the extremely slow
processing.
Because I can import, save, close, re-open, and then work in
the projects without any problems, I thought it may have something
to do with the .ldb file running in the background while I have the
newly imported file open for the first time.
Thanks for your quick response. Any ideas?
Karen

Retaining format of table borders of Help done in Robohelp 7 into RoboHelp 9

Does anyone know how to import or retain the properties of table borders/cells of a Compiled HTML Help Module that was generated in RoboHelp 7 into RoboHelp 9? I'm using RoboHelp 9 for my work and have to generate an HTML Help using RoboHelp 9. But the previous Help was generated in RoboHelp 7. When I have to generate the new Help in RoboHelp 9, this RoboHelp doesn't have the same properties of the table borders of the previous Help. Please help.

I'm still not sure about what you are using and were using in Rh7. Rh for Word has an HPJ file to open it, Rh HTML has an XPJ file. They are different from an HHP file which is also a Rh HTML file.
Both generate CHMs so once we are certain about that Rh HTML is what your Rh7 project was in, we can deal with the table problem.
If Rh for Word is what is in use, then it should not have changed. In Rh HTML tables are now CSS driven but your old ones should not have been affected. Let's cover that when we are certain of the version of Rh the project is in.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Is it Possible to Import RoboHelp 2002R2 Into RoboHelp 8?

I have been using RoboHelp 2002R2 for Awhile. Is it possible to import the 2002R2 help projects into The current versions of RoboHelp?

Hi Anthony and welcome to the RH community.
Do you have a the source files, output files or both. If you have the source files, you could try opening the project in RH8. Take a backup first though just in case. That is a very old version you have there but you should be OK. This would be my preferred option. If you have the output, you could try creating a new project in RH8 and importing it. I'm assuming here that the output is not web based (e.g. a CHM). The final option would be decompile the output (e.g. a CHM) and import the individual HTM files.
The RoboColum(n)
@robocolumn
Colum McAndrew

Importing mifs into RoboHelp imports Nothing

Using FrameMaker 7 and RoboHelp 8 - I import regularly (create new project, import frame docs as mifs) and an empty RoboHelp project with NO framemaker docs is created. Someone else has GOT to have had this issue, as it occurs occasionally on my machine (I finally have to import the Frame docs into an old version of RoboHelp (x5), create a project, and then import the x5 RoboHelp project into RoboHelp 8. I've used RoboHelp and FrameMaker for 8 years, so I know I'm performing the import correctly.
Anyone else out there find this problem? If so, how did you fix it? I have the latest updates installed, etc.
Thank you.
Jennifer

Yes. I did this because when I attempt to import the fm files, it never works, even importing Frame 9 docs into RoboHelp 8. I'm guaranteed to get the result I mentioned, an empty project. At least when I "mif" it, using Frame 9 and Robo 8, it "sometimes" works. I finally gave up trying to import a FrameMaker book or fm files...
Thanks,
Jennifer

Importing TOC from other RoboHelp Project

Is it possible to import a TOC from one RoboHelp project into
another one? I searched the help file but couldn't find any
information on it.
TIA.

Hi Rick,
Thanks. I figured a way around it by importing the entire
book again and not overwriting the files I already had in the
project. Basically we have 4 manuals that share the same chapter.
It's a long chapter with alot of sections and I didn't want to have
to import that into each RoboHelp project and "clean" it up for
each manual. So I did it for one manual and then just copied the
files to the other manual folders and did a quick find and replace
for text I needed to change (manual name). However, the TOC for
that section wasn't being created because I omitted it from the
book. And I was too lazy to create a TOC by hand for that section.
But I think I have a workaround that will still have some clean up
but saves time over creating the whole TOC. Make sense:-).
Anna

Are Adobe Captivate swf files not compatible with IE8 or IE9 when inserted into RoboHelp projects?

Hi,
I've published Adobe Captivate swf files and then inserted them into my RoboHelp project. I then synced my RoboHelp project with our website and the videos within online help are not functioning in IE8 or IE9. They are only working in IE11.
Thanks,
Jaimie

Hi there
When a SWF plays in IE, it uses the Flash Player ActiveX control. I'm not 100% sure that different versions of IE would share the install. So if you have one version of IE on your machine, perhaps it either doesn't even have the control added in or it's the wrong version.
One thing I would check in the browsers where the content seems to be missing is to right-click the blank area and see if you coax a Flash pop similar to below:
Then note the version number.
You may find that all that you (or others) need to do is ensure you have at least a specific version of the player/add-in installed.
Cheers... Rick

Importing .htm files into RoboHelp project

In my project in RoboHelp, when I go to File > Import > HTML File… to add a .htm file to my project, it locks up on me instead of providing a directory listing allowing me to select files to add to my project. The only way to get out of it is to go to the Task Manager and killing the process.

Hi there
Your use of "The Vault" would seem to most certainly describe some form of a Source Control system. Source Control systems offer a combination between a Librarian and a Traffic Cop. Typically you log into these systems with a user ID and a password. That way the system knows who you are.
Typically with these systems the data resides on a coroporate network. And also typically you will have a "working folder" on your hard drive where the files exist. When everything is checked into the Source Control system, the files on your hard drive are flagged as "Read Only".
When you need to work with a file, you perform a process of checking out. The Source Control system then changes the Read Only status of the file on your hard drive to Read/Write. But it also makes a note of the date/time stamp. If the file stored in Source Control is newer than the counterpart on your hard drive, it copies the newer file to your hard drive before allowing you to make changes.
I'd begin with a simple sanity check. Create a totally separate and new project. Add a topic or three. Add an image. Generate. Do things work okay? If not, you have some form of issue with RoboHelp that needs to be resolved before you attempt to troubleshoot what is happening with your project in Source Control.
Perhaps try copying the content from Source control to a different folder and see if you are then able to make edits.
Hopefully something here either helped directly or sparked a thought that does.
Cheers... Rick
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How to move existing project into upgraded Robohelp?

I have multiple existing help projects in Robohelp maintained in version 7, and we are upgrading to version 10. Will I be able to open these projects in the new version without taking additional steps, or are there concerns I should be aware of? Would a new project need to be created? If there is information somewhere about upgrade concerns, and someone could point me to it, I would really appreciate it.
<moved by mod from downloading,installing,setting up - kglad>

There are a number of posts already that cover this.
First make a backup in case you encounter issues with the upgrade. I recommend you zip the backup to stop you accidentally opening it.
Then just open the project in Rh10. The only expected problem is with lists, numbered or bulleted. See Lists on my site for information on that.
If you do encounter other problems, post back with specific details. Should be OK.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Merging Projects in RoboHelp 8

I've never merged projects before so this is probably user
error, but when I follow the steps from the Adobe help system for
merging projects in RoboHelp 8, generate the project, and then view
it my merged project is not present. This is what I did:
(1) Created a generic project (documentation that we reuse in
all help systems)
(2) Created the client project (documentation that's specific
to this client's help system)
(3) From the Client Project in the TOC pod, I clicked the New
Merged Project icon
(4) This is a WebHelp Pro project so I selected the
FlashHelp/WebHelp/Adobe AIR tab
(5) I browsed for the generic project (located in a seperate
folder)
(6) I clicked OK
(7) The generic project name showed up in the TOC
(8) I generated the project like normal
(9) I clicked View Results and the only stuff that's there is
just the stuff from the client project. Nothing from the generic
project is available.
Everything that I read says that merged project doesn't show
up until the project is published. I guess with the way we do work
I don't understand the difference between generating and
publishing. What happens is that I generate the project, zip the
WebHelp Pro folder, email it to a developer or put it in a shared
drive depending on the client and then the developer attached the
files to the system. To call the correct screen, I have to include
a HTM for every single screen (wfm) in the application. The
application calls the screen name with the same HTM name which
displays a screen help page for that particular screen and then the
user can use the navigation (TOC or search or links) to find the
help topics they're looking for. I doubt this is the "best" way to
do this, but I'm working with developers on a 12 hour time
difference and this is how they requested the files. Point being --
there is no "publishing" step according to my understanding of
publishing. I know there is a server somewhere because the actually
application we build is on a server, but I don't know the technical
aspects about how my HTM files I create get onto that server and
display online.
Can anyone help me?

Actually, I had generated all the child project previously,
but what I did wrong is that I didn't create a folder for the
child. It looks like in the table of contents, you actually have to
include a separate folder for the mergedProject to go into. I just
called it the same thing that I called the child project. For
example "Global Features." You can't just have the mergedProject go
into the table of contents without it being in a folder (normally).
That said, I did find a way to get it in there before I found this
solution. I did all the steps that Peter Grainge had suggested,
then I copied and pasted the !SSL folder from where the child
project was saved into the mergedProject folder of the parent
project. That's basically what RoboHelp does anyway, but doing it
manually allows for you not to have to create a folder in the table
of contents -- just provides a different navigation to the same
thing.

Adding a Loading Animation to a Captivate movie for use in a RoboHelp Project?

Hello all:
I'm inserting SWFs (built in Captivate 5) into Robohelp topics (using RoboHelp 9, publishing to WebHelp Pro output). These topics hold only the SWFs, so I've published the SWFs to autoplay when opened.
The problem is this: when I publish my RoboHelp project, my Captivate movies display as image icons (see screenshot). There is no loading animnation or screenshot to indicate that the Captivate movie works. If I wait a few seconds (variable, depending on file size of the SWF), the movie will appear and start to play. I'm concerned that my user will think the file is broken and leave the page.
How can I enable a loading animation (or even a loading image) to show my user that there is, in fact, content on the page when the topic loads? I'd like to keep the auto-play functionality, if possible.

The best option is to break out the words because it gives you the most control. However, if the two words you want to glow are next to each other you can use the Sequence Text behavior.
Select the text and apply Text Animation/Sequence Text to the layer. In the behaviors tab, click on the Add parameter and select Glow/Color. This will create a parameter that you can assign to a character, word, line or custom area.
Now you'll need to add several parameters so repeat the above step adding parameters for Glow/Opacity, Glow/Blur, and Glow/Radius. You might even want to change the color of the font for those two words. If so, add a parameter for Face/Color.
Once you have all the parameters added, change the Traversal parameter to Custom. Change the Select parameter to Custom. Use the Start parameter to determine the beginning of the "glow" area, and the End parameter to fix the end of it. Set the Spread to 0 so there is no spillage of the glow to the words on either side.
Now adjust the color, blur and radius of the glow just as you would if you were adding it to the entire paragraph.
Andy

Importing MS Word into RoboHelp HTML / TOC Creation/ CHM output?

Hello,
I am a newbie to RoboHelp 8 and am trying out the Adobe Technical Communication Suite 2.5, and have a Windows 7 (64 Bit) OS.
At the moment, I have a single 40 page word document (MS Word 2010) that I would like to bring into RoboHelp 8.
With that said, I create a blank project, and then import the document. But, when I try to generate and view a help file, I am not seeing the table of contents. I have even done the AUTO TOC and verify that the links correspond to sections and sub-sections etc. - but still no TOC.
In addition, for some reason it brought in each of my figures twice, so that I have two figure 1s, two figure twos and so on.
Finally, it gave me an error message and was complaining about WidgetMax:
"Compilation failed while compiling http:\www.widgetmax.com."
I am not sure what that is about either.
Okay, one more question. Is there an easy way to break up all the sections/sub-sections into unique topics before or during inport into RoboHTML? It seems that RH 8 really needs to have multiple topics versus one long topic, containing what was formerly a MS Word document. What is the best approach to making that happen?
Overall, I am looking for a nice automated system, whereby I can take developer created documents (from protected MS Word templates) and bring them into RoboHelp HTML (version 8). Hopefully, I will not have to break apart the entire MS Word document first, before bringing it into RH 8.
Thanks for taking the time to answer the questions from a newbie.
-J

Hi there
My own guess is that you created a project using one of the supplied templates. Specifically, the Application Help template. This template already has a CHM window defined that contains a link to the WidgetMax.com site. When a link to a web site is defined in a CHM window, the compiler will squawk about it because it cannot resolve the link to a local HTML page. So you may safely ignore the message.
As for importing the Word content, you have some decisions to make. How do you want to edit the content after you get it into RoboHelp?
After you import you will abandon Word and make any changes to the documentation only using RoboHelp HTML.
You will continue to maintain the Word document using Microsoft Word and you will want to update RoboHelp HTML to reflect the changes
Depending on the avenue you wish to take, you will have different options for splitting the Word content into individual topics. Once we know which option you wish to use we can offer more guidance.
Cheers... Rick
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Missing spaces between words after importing Word document into RoboHelp HTML version 8

I created a 400+ page document in Word 2007 and imported it into RoboHelp 8 (HTML, not RoboHelp for Word). In many places, the space between a bold word and a non-bold word is no longer there. I would like to avoid having to go through the entire RH document to replace the spaces manually. Did I import incorrectly?

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

Losy images after importing Word document into RoboHelp 7 HTML

We imported a simple Word document into RoboHelp 7 HTML, as a
new project (from scratch).
Everything worked out pretty well (afterall, this was just a
simple Word document), and we expect to have to tweak the styles,
etc. That is understood.
However, the images that were embedded in the Word document
(as opposed to saved to disk, and only linked to the Word document)
do not look very nice in the RoboHelp 7 HTML project topics.
When we browse to the iamge folder, and view the actual image
files, these images do not look too bad. But in the Design View,
the images have display issues (solid color bars on the
sides/top/bottom of the images). When we compile to a Single Source
Layout (except PDF), the images look fine again. When we create
Printed Documentation, even for the best PDF-settings, the images
look terrible -- smudgy, like low resolution quality).
1) Except for storing the images outside of the Word document
before importing, and then manually linking them back into the
imported RoboHelp HTML files, is there a way to maximize the
quality of the imported Word images in RoboHelp HTML?
2) Why doe the images look worse in Printed Documenation
(PDF), even for the highest PDF settings, than for the other Single
Source Layouts?
While I am typing, I realized that we should try to include
the images in Word via a link to the image files on disk. Perhaps
then RoboHelp will not actually modify the image files during
import. I will report back about this one.
Your help will be greatly appreciated!

Looks perfect, works terribly...
Things to consider:
Chances are, the different treatments of the space are due to whether the space was included in the bolding of the word in MS Word.
Additionally, since Word files contain much underlying binary code (macros and such), your security settings might or might not be playing well with the Word stuff.
Are you importing the Word file from a network location, or from your local machine? Network traffic might be partially impacting the import, too.
Bottom line? You'll probably need to clear all formatting in the Word file and redo the formatting properly. To test this, cut a couple of pages into a new Word file, clear and redo the formatting in Word, import the Word file into another RH project, and see what results you get.
To clear the formatting:
Select text.
On the Home tab, in the Font group, click Clear Formatting.
Redo the formatting, being careful to not format the spaces.
Good luck,
Leon

Importing Word documents into Robohelp 8: topic content is in a text box

Hi
I think I am doing standard stuff, but I have never used the import from Word function in RoboHelp before...
I used file > import to import a Word document, paginating on heading1 and heading2. All is fine, except that all the text of every topic is contained within a text box.
Can I stop this happening? (Or fix it easily?)
(I hope it is not relevant, and don't want to go into this unless it is relevant: but the Word document was actually the printed output from another RoboHelp project.)
Thanks and regards,
Peter Braham

What I am thinking is that any Word import needs some cleaning up and the HTML is generally not good, blame Word for that. By importing the topics, you avoid that.
The document is not exactly tagged as "from RH" and other products may well create documents in the same way. Bottom line is the way the document is created in Word seems to mean you get this problem in RH. It would probably be quite easy to find a workaround for that but you are still left with a Word import rather than a better RH import.
These forums will testify to the number of problems Word imports can cause because of Word's code.
See www.grainge.org for RoboHelp and Authoring tips

RoboHelp 7 project into RoboHelp 11

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