RoboHelp 8.02.208 Conversion Problems

We have a large body
of documentation in RH5 and we have successfully converted several projects in our initial test. So far there do not
seem to be any issues with style. However, conversion of a RH7 project to
RH8 has me completely baffled. I verified that the correct style sheet was select
ed, but the interline spacing, alignment of bullets, and in some cases the conditional tags are a nightmare. Everything looks fine in the files until I go to generate the help file. The resulting file is not acceptable. I'm assuming part of this problem is due to the way RH8 handles multi-level lists. Why the conversion from RH5 has been less problematic has me scratching my head. So what do I need to do to get a large RH7 project properly converted?

Each forum has a Sticky Topic, Before You Post. http://forums.adobe.com/thread/467760
Please start each thread with the edition and version of RoboHelp that you are using. I am assuming you are using RH HTML.
The code changed in RH7 and again in RH8 so I'm guessing the problem is related to the upgrade from 7 to 8, although that does really help us. It just maybe explains the difference.
The problem with lists is that many people have set up paragraph styles as list instead of using the LI tag. There are many posts on the forums about this. Also you might like to look at Willam van Weelden's pages at http://www.wvanweelden.eu/robohelp/lists/lists.php
Tags and spacing have not been an issue though. Try creating a new layout pointing to a new folder.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

Adobe RoboHelp 8 has encountered a problem and needs to close.

I am trying to generate a project as WebHelp and after about 10 minutes of generating, the following error message appears: "Adobe RoboHelp 8 has encountered a problem and needs to close."
I am able to generate all other projects, just not this project.
This project is not on the network. It used to be on the network, but I moved it to my local directory awhile ago.
I tried restarting the computer. I tried generating from another computer and that did not work either.
I tried repairing the CPD through Microsoft Access. (I am not able to rename the CPD, because when I do that, almost all of my topics appear as broken links, so I use Microsoft Access to repair the CPD instead).
Is there anything else I can check or try?
Thanks,
Debbie

Thanks. I didn't see anything in the .HHP.
However, I think I'm getting closer to finding the solution (at least I
think I've found the problem).
I have various conditional tags. One is called "uni2" and one is called
"Remove_in_uni2".
When I generate with "uni2" excluded and "Remove_in_uni2" included, the
WebHelp generates.
When I switch them ("Remove_in_uni2" excluded and "uni2" included), then I
get the error.
I tried removing the underscores - didn't work.
I tried renaming it to RemoveIn18 - didn't work.
Any suggestions, anyone?
Thanks,
Debbie
                                                                                From:       Peter Grainge <[email protected]>
To:         Debbie Sarig <[email protected]>
Date:       06/18/2009 09:06 AM
Subject:    Adobe RoboHelp 8 has encountered a problem and needs to close.
The CPD is created from RoboHelp's internal files so a repair will not
necessarily fix the issue as Access will not know what to look for. A
rebuild is what is needed and it should not result in the broken links you
are seeing. However, that can happen and I have seen it. After repairing
the links, I had no further problems. Try generating a CHM first as if that
will create, it may make changes to the HHP that prevent the broken links.
Also take a look in the HHP for any obvious path errors.
Do you have many folders in the project? If not, creating a new project
should not be too painful as you can import all the topics in a folder in
one hit.
See http://www.grainge.org for RoboHelp and Authoring tips

Conversion problem in PURCHASE ORDER

Hi all,
wrong conversion was done in Quantities/Weights tab of item overview during creation of Purchase Order,instead of putting order unit " 1 tonne = 1000kg" it was wrongly fix as "5 tonne = 4536kg", the order has been receive and issue , but during stock taking this conversion problem is giving wrong Quantity for the material in MB5B . Pls what can i do to resolve this.

Hi
If stock exists then kindly do the reverse process as below
1.Cancel material docuemt---MBST (Material document no and fiscial year)
2.Delete the P.O line items --Me22n
3.Enter the fresh line items in the same P.O
If partial stock Exists then do the Physical inventory process to adjust the Stock
Regards
Damu

Getting "Adobe RoboHelp 8 has encountered a problem..." error. Cannot open project

Windows XP / RH8 / RoboSource Control 3.1
Tried to open a project that I have not accessed for while. After clicking Yes or No to the "Get latest..." queston I get the error "Adobe RoboHelp 8 has encountered a problem and needs to close. We are sorry for the inconvenience."
I have tried repeatedly with the same results. Forum search finds several results but see nothing that matches this.
I'm thinking there may be a project file to delete that may allow me to get the project open but thought I should ask first.
Any help will be greatly appreciated.
Joe

Deleting the CPD file allowed me to open the project in RH

How to fix "Adobe RoboHelp 7 has encountered a problem" error?

I am using Adobe RoboHelp 7 to create WebHelp, with Windows XP. I haven't worked on my help project for about 10 days, and suddenly when I try to open the project I get this message: "Adobe RoboHelp 7 has encountered a problem and needs to close. We are sorry for the inconvenience." Other help projects DO open, so it's something about this one. I went to the TechNote called "Troubleshoot system errors and freezes in RoboHelp 7 (Windows XP)" and followed its first steps: downloaded all the updates for RoboHelp 7, installed current Windows service packs (except for IE 8, which gave me a problem last time I tried to install it), and deleted temporary files. None of these solved the problem. Now I am defragmenting my disk, but I don't have much hope for that.
Can anyone help? I'm near the end of my project and am under time pressure to make some changes!
Thank you!

It is very rare for a project not to open after renaming the CPD and when it does, the HHP is the fallback. I cannot recall a project failing to open from the HHP, albeit with some damage.
As Willam says, I think you are going to have to look at the article on my site.
Many files have names based on the project name. Are they all correctly named? What I am getting at is whether a filename has got out of sync.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

How to debug file content conversion problems?

Hi,
I'm trying to debug a file content conversion problem. I'm mapping a few nodes in an IDOC to a file of fixed length fields. I'm using the "<Node A>.fieldFixedLengths", "<Node B>.fieldFixedLengths", "<Node C>.fieldFixedLengths", etc. parameters to specify the fixed length records.
However, a certain node (for e.g. Node B) is causing a problem and if it is present in the IDOC, the output file does not get created. Upon checking the XI monitor, I notice that the file gets mapped correctly and thus the problem lies when the file adapter does the file content conversion. How do I debug this because there is no descriptive error in the XI log? If this node is not present, the file gets generated fine.
Thanks,
Basant Gupta

Hi,
If your SXMB_MONI shows, success status, then go to RWB->Message Monitoring->Message display tool and then check Audit log for the analysis,
So it wil help you debug the situation.
If there is no error, then check RWB->Component Monitoring->Adapter Monitoring for you file communciation channel..
/people/michal.krawczyk2/blog/2005/01/02/simple-adapter-and-message-monitoring
Regards,
Moorthy

Oracle to Mysql character set conversion problem!!! PLZ IGNORE

Hi Experts,
I have created a database link from Oracle 10g to Mysql 5.
I have installed Oracle Gateway 11g for this purpose.
When i retreive the data from sql plus the text is displayed as question marks.
Oracle 10g Database character set is WE8MSWIN1252
Mysql character set --->latin1
Character set of ODBC connector for mysql is latin7
Character set in the parameter file of HS folder is WE8MSWIN1252When i retrieve data from sql developer the text is fine(as i think it directly takes the character set of target) but
when i login from sqlplus i get question marks!
I have another post in Heterogeneous Connectivity forum
Re: Oracle to Mysql character set conversion problem!!! PLZ HELP
Kindly update your comments there,
@@@@@@@@@@@@@@2
Appreciate your help,
regards
Edited by: user10243788 on Apr 21, 2010 3:25 AM

It is OK to post a globalization-related question in this forum in addition to the forum pertaining to the main technology. Not all experts follow all possible forums on OTN. Of course, you should cross-link the posts to let people merge the answers.
Regarding the problem itself, make sure that SQL*Plus has the right NLS_LANG setting in the environment. On Windows, in the Command Prompt:
C:\> set NLS_LANG=.WE8PC850
C:\> sqlplus ...On Unix:
$ setenv NLS_LANG .WE8ISO8859P1 (or NLS_LANG=.WE8ISO8859P1; export NLS_LANG)
$ sqlplus ...-- Sergiusz

Codepage conversion problem

Hello,
In a DB to DB scenario, I am getting this error "Error: Unexpected error converting database resultset to XML, codepage conversion problem?" on the side of the sender adapter. I am not able to see any messages or trace in IE-Monitoring. Is there any log wherein I can find out the problem as to where it is occuring?
Regards,
Sanjay

Hi Sanjay,
The JDBC sender adapter returns the rows selected from the database in the follwoing format.
<resultset>
<row>
<column-name1>column-value</ column-name1>
<column-name2>column-value</ column-name2>
<column-name3>column-value</ column-name3>
</row>
<row>
<column-name1>column-value</ column-name1>
<column-name2>column-value</ column-name2>
<column-name3>column-value</ column-name3>
</row>
</resultset>
This error occurs , when the source datatype you have created for the JDBC adapter does not match with this format. I would suggest that you check the source format along with the occurence of your field.
Regards,
Bhavesh

Raw conversion problem

I have Photoshop Elements 6 (Camera Raw 4.2) and a Nikon D7000 (Camera Raw 6.3 minimum). I am using DNG converter 8.1 to create DNG files, but these still will not open in Elements. I am selecting compatibility of Camera Raw 4.1 in the conversion program. What else can I do?

Sorry it took me a long time to reply. If I send to dropbox (which I can), can I restrict the images to specific email addresses, or will it be accessible to anyone? Not that I care about the image particularly, as it was only a test.
Once I have an idea of this, I will do a final test & send the data to dropbox.
Date: Wed, 19 Mar 2014 15:12:51 -0700
From: [email protected]
To: [email protected]
Subject: Raw conversion problem
    Re: Raw conversion problem
    created by ssprengel in Photoshop Elements - View the full discussion
It seems like you're doing everything that you're supposed to be doing, and it is not working. I don't have an explanation why that is, but can you share an original NEF and its DNG via www.dropbox.com or similar and others can test with a newer version of ACR to make sure there isn't something corrupted wtih the files.
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/6225513#6225513
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           Start a new discussion in Photoshop Elements at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Journals conversion problem.

Hello,
We have a currency conversion problem with the journals table.
Steps:
1.- We insert a journal in Local Currency (LC) with the journals functionality. Both convert at average rate (for example), so when we run currency conversion rules the value is converted in Legalapp application, but not in Journal Table. So if the users or auditors need to see all the journals in EUR is not possible to extract with the journals reports.
2.- Also we have the problem when we apply the carry forward rules for the next year, and the RE-Open functionality. Example, the flow of the year N applies at average rate, when we make the carry forward rule it goes to Opening Balance flow, and this opening balance doesn´t have currency conversion rule (AS-IS)(we cannot use an OPEAVG rule because we need the historical value in the opening balance flow). So we lose the EUR position value because we don´t have a journal to apply the RE-OPEN functionality.
3.- We have the possibility of inserting the Journal in LC and EUR (Group Currency) also, but here you are obligating to the users to manually convert the values of each account of each journal, and can be mistakes of the value that the user insert in the Journal Entry, with the values of the application (converted with the currency conversion functionality).
Do you know how can we solve this error?
Regards,

Hi,
1. Journal tables contains just values for LC and only the posted journals are converted.
The Corrency conversion will be applied just for journal posted not for all journals.
You can see the value reflected into application just checking the the reports for special Data Source used by journal.
Journal module is used for adjustment which means the auditors can see the adjustment into local cuurency and just the final value posted. The rest of journal not posted has no importance because they don't have any impact for database values.
2. I don't think I understand the point which means I will leave other people to help ou with this poin
3. I don't understand why you have to run Currency Conversion manually.
When you input the journal you will execute default logic or you can execute journal.lgx logic.
In any of these module if you place currency translation you will have your figures automat converted.
Regards
Sorin Radulescu
Edited by: Sorin Radulescu on Dec 2, 2009 3:35 PM

Dreamweaver cc html entity conversion problem in mac -NO utf-8 related answer please

I probably am fighting against a bug existing in DW for a while, and i'm really on the edge of bursting out!
Here are the specifications:
Dreamweaver CC from creative cloud (also tested w/ CS5.5 too) installed on mac, OS and DW user interfaces are english, and on mac turkish keyboard layout is also installed.
I have been using DW for maybe 15 years, since it was macromedia.. But was always on windows. This is the first time I use it on mac. Here is my problem step by step:
1- Dreamweaver > Pereferences > New Document > Default Encoding: Western (ISO Latin 1) (NOT UTF-8 PLEASE, IT KEEPS THE CHARS UNCHANGED, ISO LATIN1 IS IMPORTANT)
2- Go to Design View,
3- There are 6 special characters in Turkish (times 2 for the caps versions of course), type:
ĞÜŞİÖÇğüşıöç
4- Go back to code view, what i should have seen was:
ĞÜŞİÖÇğüşıöç
But I see:
ĞÜŞİÖÇğüşıöç
There are 3 chars (and capital versions) NOT converted to html entity at all. Which were: ĞŞİğşı
But I should have seen them as: ĞŞİğşı
Any help would be appreciated, I do not want to leave my old friend DW just because of a weird conversion problem...

Ok, when you look at the code view, what do you see exactly?
do you see unconverted
ĞÜŞİÖÇğüşıöç
or converted
ĞÜŞİÖÇğüşıöç
Here is one of my reasons:
I sometimes create newsletters in turkish for my customers, and the html files i prepare are sent to customers attached as inline through various versions of outlook or thunderbird, or through i completely different email sender company (none is sent by me, i only create the html file). And most of the time the headers and some coding are cut off from the code when used to send as newsletter, and i have no control at all on it. so i have to create absolute correct viewed/rendered html files since i have no control at all on which sending method will be used or which os or browser or mail system will be used to open it...

PDF Conversion problem

Hi ABAPers
While sending smartform as a mail attachment(PDF Format) i am facing problem.
While opening the PDF attachment in SOST (T-code), It shows a error pop up.(I.e., Conversion Problem in PDF). Some pages are getting opened as a blank page and some are not getting opened.
What may be the prolem.
Please help Me out ............
But it works properly in IDES version.
In IDES i have ADOBE 5.0 Version, In Live server it is ADOBE 6.0 ,7.0.

Hi,
Thanks for your feedback
There is no problem in the coding , is there any thing we have to do in configuration level regarding PDF ?????
*& Report ZVNPAML
REPORT zvnpaml.
TABLES: somlrec90.
DATA: it_zvnpa TYPE TABLE OF zvnpa,
      it_zvnpa1 TYPE TABLE OF zvnpa,
      wa_zvnpa TYPE zvnpa,
      it_head   TYPE TABLE OF zvnpa,
      it_head1 TYPE TABLE OF zvnpa,
      wa_head   TYPE zvnpa,
      wa_head1 TYPE zvnpa,
      fmname    TYPE rs38l_fnam,
      tot       TYPE zvnpa-wrshb,
      otfout    TYPE ssfcrescl,
     outopt   type SSFCRESOP,
      pdftab    TYPE TABLE OF tline WITH HEADER LINE,
      datab     TYPE TABLE OF itcoo WITH HEADER LINE,
      conpar    TYPE ssfctrlop,
      mailrec   TYPE swotobjid,
      outopt    TYPE ssfcompop,
      jobopt    TYPE ssfcresop,
      jobout    TYPE ssfcrescl,
      w_return TYPE ssfcrescl,
      it_otf    TYPE itcoo OCCURS 0 WITH HEADER LINE,
      binsz     LIKE sood-objlen,
      i_tline   TYPE TABLE OF tline WITH HEADER LINE,
      wa_buffer TYPE string,"To convert from 132 to 255
      i_record LIKE solisti1 OCCURS 0 WITH HEADER LINE.
DATA: wa_doc_data   TYPE sodocchgi1,
      it_pack       TYPE TABLE OF sopcklsti1,
      wa_pack       TYPE sopcklsti1,
      it_mailhead   TYPE TABLE OF solisti1,   " OCCURS 1 WITH HEADER LINE,
      wa_mailhead   TYPE solisti1,
      it_mailbody   TYPE TABLE OF solisti1,      " OCCURS 0 WITH HEADER LINE,
      wa_mailbody   TYPE solisti1,
      it_receiverid TYPE TABLE OF somlrec90, " OCCURS 10 WITH HEADER LINE.
      wa_receiverid TYPE somlrec90,
      it_attach     LIKE solisti1 OCCURS 0 WITH HEADER LINE,
     wa_attach     TYPE solisti1,
      lncnt         TYPE i.
DATA: lv_spool TYPE tsp01-rqident,
      wa_line TYPE tsp01-rqident,
      it_pdf_output TYPE TABLE OF tline.
SELECTION-SCREEN BEGIN OF BLOCK vendor WITH FRAME TITLE text-w03.
*PARAMETERS: pa_lifnr TYPE lfa1-lifnr,
           pa_bukrs TYPE zvnpa-bukrs,
PARAMETERS:     pa_augdt TYPE zvnpa-augdt.
SELECT-OPTIONS: pa_mail FOR somlrec90-receiver NO INTERVALS.
SELECTION-SCREEN END OF BLOCK vendor.
SELECT * FROM zvnpa INTO CORRESPONDING FIELDS OF TABLE it_zvnpa1
                    WHERE augdt = pa_augdt
                    AND   bukrs = '2000'
                    AND   flag <> 'X'.
                                             konto = pa_lifnr AND
                                             bukrs = pa_bukrs AND
IF it_zvnpa1 IS NOT INITIAL.
SORT it_zvnpa1 BY konto.
LOOP AT it_zvnpa1 INTO wa_zvnpa.
    APPEND wa_zvnpa TO it_zvnpa.
    CLEAR: wa_zvnpa.
    AT END OF konto.
      SORT it_zvnpa BY ttref augbl wrshb shkzg.
*it_head[] = it_zvnpa[].
      LOOP AT it_zvnpa INTO wa_zvnpa WHERE shkzg = 'S'.
        APPEND wa_zvnpa TO it_head1.
        CLEAR: wa_zvnpa.
      ENDLOOP.
*delete adjacent duplicates from it_head comparing ttref.
      SORT it_head1 BY ttref augbl wrshb shkzg.
       LOOP AT it_head1 INTO wa_head1.
        tot = tot + wa_head1-wrshb.
        wa_head = wa_head1.
        AT END OF ttref.
          wa_head-wrshb = tot.
          APPEND wa_head TO it_head.
          CLEAR: wa_head,tot.
        ENDAT.
        CLEAR: wa_head1.
      ENDLOOP.
      SORT it_head BY ttref augbl wrshb shkzg.
      CALL FUNCTION 'SSF_FUNCTION_MODULE_NAME'
        EXPORTING
          formname = 'ZVNPASF'
        IMPORTING
          fm_name = fmname.
      conpar-no_dialog = 'X'.
      conpar-getotf    = 'X'.
      outopt-tddest    = 'LOCL'.
      outopt-urlcall   = fmname.
      outopt-tdnoprev = 'X'.
     outopt-tdnewid   = 'X'.
      CALL FUNCTION fmname
       EXPORTING
ARCHIVE_INDEX              =
ARCHIVE_INDEX_TAB          =
ARCHIVE_PARAMETERS         =
          control_parameters         = conpar
MAIL_APPL_OBJ              =
MAIL_RECIPIENT             =
MAIL_SENDER                =
          output_options             = outopt
          user_settings              = ' '
        IMPORTING
DOCUMENT_OUTPUT_INFO       =
          job_output_info            = w_return
JOB_OUTPUT_OPTIONS         =
        TABLES
          it_zvnpa                   = it_zvnpa
          it_head                    = it_head.
     READ TABLE w_return-spoolids INTO wa_line INDEX 1.
     IF sy-subrc = 0.
       lv_spool = wa_line.
       CALL FUNCTION 'CONVERT_OTFSPOOLJOB_2_PDF'
         EXPORTING
           src_spoolid              = lv_spool
           no_dialog                = ' '
           dst_device               = 'LOCL'
         TABLES
           pdf                      = it_pdf_output
         EXCEPTIONS
           err_no_otf_spooljob      = 1
           err_no_spooljob          = 2
           err_no_permission        = 3
           err_conv_not_possible    = 4
           err_bad_dstdevice        = 5
           user_cancelled           = 6
           err_spoolerror           = 7
           err_temseerror           = 8
           err_btcjob_open_failed   = 9
           err_btcjob_submit_failed = 10
           err_btcjob_close_failed = 11.
      it_otf[] = w_return-otfdata[].
      IF it_otf[] IS NOT INITIAL.
        CALL FUNCTION 'CONVERT_OTF'
          EXPORTING
            format        = 'PDF'
            max_linewidth = 132
          IMPORTING
            bin_filesize = binsz
          TABLES
            otf           = it_otf
            lines         = i_tline.
        LOOP AT i_tline.
          TRANSLATE i_tline USING ' ~'.
          CONCATENATE wa_buffer i_tline INTO wa_buffer.
        ENDLOOP.
        TRANSLATE wa_buffer USING '~ '.
        DO.
          i_record = wa_buffer.
          APPEND i_record.
          SHIFT wa_buffer LEFT BY 255 PLACES.
          IF wa_buffer IS INITIAL.
            EXIT.
          ENDIF.
        ENDDO.
      ENDIF.
      IF i_record[] IS NOT INITIAL.
        it_attach[] = i_record[].
       CALL FUNCTION 'SX_TABLE_LINE_WIDTH_CHANGE'
        EXPORTING
          LINE_WIDTH_SRC                    = '132'
          LINE_WIDTH_DST                    = '255'
          TRANSFER_BIN                      = ' '
         TABLES
           content_in                        = i_tline[]
           content_out                       = IT_ATTACH[]
        EXCEPTIONS
          ERR_LINE_WIDTH_SRC_TOO_LONG       = 1
          ERR_LINE_WIDTH_DST_TOO_LONG       = 2
          ERR_CONV_FAILED                   = 3
          OTHERS                            = 4
       IF sy-subrc <> 0.
        MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
                WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
       ENDIF.
       it_attach[] = w_return-otfdata[].
       IF it_pdf_output[] IS NOT INITIAL.
         it_attach[] = it_pdf_output[].
        wa_mailbody-line = 'Dear Sir / Madam,'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'Please be informed that we have remitted the payment towards your outstanding bills as per the attachment:'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = ' '.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = ' '.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'Best Regards,'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'Mary. G '.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'Finance department'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'Intimate Fashions (I) Pvt Ltd'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = ' '.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'Please do not print this email unless it is absolutely necessary. Become environment friendly.'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'E-MAIL DISCLAIMER.'.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'If you are not the addressee of this mail, please delete this. Intimate Fashions does not accept any liability on the improper usage of this mail. It may also be legally '.
        APPEND wa_mailbody TO it_mailbody.
        wa_mailbody-line = 'privileged. Internet communications cannot be guaranteed to be timely, secure or virus free'.
        APPEND wa_mailbody TO it_mailbody.
        DESCRIBE TABLE it_mailbody LINES lncnt.
        wa_doc_data-obj_descr = 'Remittance details - Brunet'.
        wa_doc_data-expiry_dat = sy-datum + 10.
        wa_doc_data-obj_name   = 'TRIAL'.
        wa_doc_data-sensitivty = 'F'.
        wa_doc_data-doc_size   = lncnt * 255.
        CLEAR wa_pack.
        CLEAR wa_pack-transf_bin.
        wa_pack-doc_type   = 'RAW'.
         wa_pack-transf_bin = ' '.
        wa_pack-head_start = 1.
        wa_pack-head_num   = 0.
        wa_pack-body_start = 1.
        wa_pack-body_num   = lncnt.
         wa_pack-doc_size   = lncnt * 255.
        APPEND wa_pack TO it_pack.
        CLEAR: lncnt,wa_pack.
        DESCRIBE TABLE it_attach LINES lncnt.
        wa_pack-transf_bin = 'X'.
        wa_pack-head_start = 1.
        wa_pack-head_num   = 1.
        wa_pack-body_start = 1.
        wa_pack-body_num   = lncnt.
        wa_pack-doc_type   = 'PDF'.
        wa_pack-obj_name   = 'VNPA'.
        CONCATENATE 'Vendor Payment Advice' '.PDF' INTO wa_pack-obj_descr.
         wa_pack-obj_descr = 'Vendor Payment Advice'.
        READ TABLE it_attach INDEX lncnt.      "INTO WA_ATTACH
         wa_pack-doc_size   = ( lncnt - 1 ) * 255 + STRLEN( it_attach ).
        wa_pack-doc_size   = lncnt * 255.
        APPEND wa_pack TO it_pack.
        CLEAR: lncnt,wa_pack.
        wa_mailhead = 'Vendor Payment Advice'.
        APPEND wa_mailhead TO it_mailhead.
        CLEAR: wa_mailhead.
        LOOP AT pa_mail.
          wa_receiverid-receiver = pa_mail-low.
          wa_receiverid-rec_type = 'U'.
          APPEND wa_receiverid TO it_receiverid.
          CLEAR:wa_receiverid.
        ENDLOOP.
       wa_receiverid-receiver = 'xxxxx'.    "(I have given mail id here )
       wa_receiverid-rec_type = 'U'.
       APPEND wa_receiverid TO it_receiverid.
       wa_receiverid-receiver = 'xxxxx'.    "(I have given mail id here )
       wa_receiverid-rec_type = 'U'.
       APPEND wa_receiverid TO it_receiverid.
       wa_receiverid-receiver = 'xxxxx'.    "(I have given mail id here )
       wa_receiverid-rec_type = 'U'.
       APPEND wa_receiverid TO it_receiverid.
       CLEAR:wa_receiverid,lncnt.
        CALL FUNCTION 'SO_NEW_DOCUMENT_ATT_SEND_API1'
          EXPORTING
            document_data                    = wa_doc_data
            put_in_outbox                    = 'X'
            commit_work                      = 'X'
       IMPORTING
          SENT_TO_ALL                      =
          NEW_OBJECT_ID                    =
          TABLES
            packing_list                     = it_pack
            object_header                    = it_mailhead
            contents_bin                     = it_attach[]
            contents_txt                     = it_mailbody
             CONTENTS_HEX                     = it_attach
          OBJECT_PARA                      =
          OBJECT_PARB                      =
            receivers                        = it_receiverid
         EXCEPTIONS
           too_many_receivers               = 1
           document_not_sent                = 2
           document_type_not_exist          = 3
           operation_no_authorization       = 4
           parameter_error                  = 5
           x_error                          = 6
           enqueue_error                    = 7
           OTHERS                           = 8.
         IF sy-subrc = 0.
MESSAGE ID SY-MSGID TYPE SY-MSGTY NUMBER SY-MSGNO
        WITH SY-MSGV1 SY-MSGV2 SY-MSGV3 SY-MSGV4.
          LOOP AT it_zvnpa INTO wa_zvnpa.
            wa_zvnpa-flag = 'X'.
            MODIFY it_zvnpa FROM wa_zvnpa TRANSPORTING flag.
          ENDLOOP.
          MODIFY zvnpa FROM TABLE it_zvnpa.
        ENDIF.
      ENDIF.
      CLEAR: wa_zvnpa,it_zvnpa,it_otf,it_otf[],w_return,lncnt,
             wa_doc_data,
             wa_head,it_head,it_head1,
             i_record,i_record[],
             i_tline,i_tline[],
             it_pack,
             wa_pack,
             it_mailhead,
             wa_mailhead,
             it_mailbody,
             wa_mailbody,
             it_receiverid,
             wa_receiverid,
             it_attach.
    ENDAT.
ENDLOOP.
ENDIF.

When generating WebHelp, "Adobe RoboHelp 8 has encountered a problem and needs to close" appears.

I'm using RH 8.0.2.208 (both patches applied). This project is a child project in a merged project structure and it is the only one that I am having problems publishing. I've tried deleting the CPD file and creating a new layout, but the error still occurs whenever I try to publish. (FYI, I have no problem opening this project). Are there any other actions I could try? Thanks in advance.

Welcome to the forum.
Does this problem also occur if you publish to an entirely different location? If it does then can you link the problem to any recent changes. If not, it seems to be time for the old divide and conquer approach.
Zip up the project so you have a copy that cannot accidentally be opened and worked on. That gives you a copy that you can safely revert to later if needed. Save the zip file somewhere safe.
Then create another copy of the project so that you have two copies that can be worked on.
Open Copy 1 and delete half the topics. Ignore any broken links reported. Generate the help from that copy.
Open Copy 2 and delete the other half of the topics. Generate the help from that copy.
It should be the case that one copy is now OK and one still has the problem.
Trash the good copy and then create a second copy of the copy with the problem.
Repeat the process until you have located the topic that is causing the problem.
The process takes less time than you might think.
Let us know how you get on.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

WinHelp to HTML conversion problem.

I am converting a WinHelp project to HTML Help and have
elected to import my .HPJ file to an HTML project. All seems to go
well with the import. When I open the project from RoboHelp HTML, I
can generate HTML help "successfully" but when I try to open the
CHM file, I get this message: "Cannot open the file:
mk:@MSITStore:D:\... ...\!SSL!\Microsoft_HTML_Help\MyProject.chm"
I have successfully converted several other WinHelp projects
with this approach.
My coworker tried the conversion on a different PC and
experienced the same problem.
Any suggestions?

Hello Mike,
Welcome to the Forums.
Check this
thrwead.
I think it may help.
Brian

Robohelp 9 numbered HTML lists problem

I'm having problems with HTML lists in Robohelp 9 that are converted from linked Framemaker 10 xml files. The list numbering restarts from zero after the 9th item and I can't find anywhere that could be configured!
The configuration for the conversion in the Robohelp 'Conversion settings' for the relevant numbered list paragraph in Framemaker is 'Convert autonumber to HTML list'.
Many thanks in advance for any pointers.
Regards,
Nick

Are you sure it actually restarts from zero? Have you checked the HTML code? My initial thought after reading this was that you might have some issues with CSS margins and alignments hiding the number in front of your zero. Numbers that should be 10, 11 etc. but shows up as 0,1, 2,3 etc.. Anyways, I would post an image that visualizes your output from RH.
Edit: Have you tested a larger list (20+) to see if things are repeated?

RoboHelp 8.02.208 Conversion Problems

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