RoboHelp 8 Crashes on Updating All Files
Hi there
I am using TCS 2.0 wth RoboHelp 8 and FrameMaker 9. I have many issues with this integration but that can wait for later. My current issue is with Robohelp that continuously crashes when I do an Update All. Files are linked between Frame and Robo. The last change I made was to the markers in Frame. I am having Robo create filenames based on markers in Frame (filenames are numeric). This is for simplifying localization. Anways after I changed some of the markers, not all of them, from a numeric filename to a regular naming convention (due to another issue which I won't go into here), RoboHelp crashed on an Update All. I tried to go back and change the markers to the way they were when things were mostly working as expected, but RoboHelp is still crashing. It's of course down to the wire in the project and I'd rather not spend time uninstalling software that should be working and should be bug free. So if anyone has any suggestions on getting this to work they would be greatly appreciated.
BTW, I'm on Windows Vista.
Thank you
Gerry
Hi Gerry
You say you are using Windows Vista. On that count alone I will tell you that you aren't using software that is "Bug Free". All software has bugs.
By no stretch of the imagination whatsoever do I claim to know anything about Frame other than how to say it, but have you tried simply creating a totally fresh RoboHelp project, then linking it to Frame? I suppose that's something I might consider, given what you have told us.
Cheers... Rick
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Date/Time: 2007-09-10 13:03:29.137 -0400
OS Version: 10.4.10 (Build 8R4031)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [477]
Version: 2.0.4 (419.3)
Build Version: 33
Project Name: WebBrowser
Source Version: 4190300
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Thread: 4
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x776f6873
Thread 0:
0 libSystem.B.dylib 0x90009cd7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.HIToolbox 0x92df29b8 RunCurrentEventLoopInMode + 285
4 com.apple.HIToolbox 0x92df20c2 ReceiveNextEventCommon + 385
5 com.apple.HIToolbox 0x92df1f19 BlockUntilNextEventMatchingListInMode + 81
6 com.apple.AppKit 0x93279465 _DPSNextEvent + 572
7 com.apple.AppKit 0x93279056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
8 com.apple.Safari 0x00006cea 0x1000 + 23786
9 com.apple.AppKit 0x93272ddb -[NSApplication run] + 512
10 com.apple.AppKit 0x93266d2f NSApplicationMain + 573
11 com.apple.Safari 0x0005f54a 0x1000 + 386378
12 com.apple.Safari 0x0005f471 0x1000 + 386161
Thread 1:
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1 com.unsanity.ape 0xc0001d48 _apeagent + 307
2 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 2:
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1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
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4 com.apple.Foundation 0x9282ac36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x95302d29 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024227 pthreadbody + 84
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1 libGLProgrammability.dylib 0x941a5a4f glvmDoWork + 150
2 libSystem.B.dylib 0x90024227 pthreadbody + 84
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0 libobjc.A.dylib 0x90a594c7 objc_msgSend + 23
1 com.apple.Foundation 0x9285758d -[NSHTTPURLProtocol retryWithRedirectedURLAndResultCode:] + 672
2 com.apple.Foundation 0x928572e1 -[NSConnectionHTTPURLProtocol attemptRetryAfter3xxResponse] + 741
3 com.apple.Foundation 0x92945047 -[NSConnectionHTTPURLProtocol performHTTPHeaderRead] + 827
4 com.apple.Foundation 0x928568a9 readStreamCallback2 + 84
5 com.apple.CoreFoundation 0x9087ab72 _CFStreamSignalEventSynch + 281
6 com.apple.CoreFoundation 0x9082cf92 CFRunLoopRunSpecific + 1213
7 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
8 com.apple.Foundation 0x9282aa0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
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10 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 5:
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1 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 6:
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1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
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Thread 7:
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2 com.apple.Syndication 0x9a7ab966 -[AsyncDB _run:] + 181
3 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 pthreadbody + 84
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x776f6873 ebx: 0x928586ea ecx: 0x90ac80a4 edx: 0x1ab269f0
edi: 0x776f687b esi: 0x1ab419b0 ebp: 0xb0322778 esp: 0xb0322724
ss: 0x0000001f efl: 0x00010206 eip: 0x90a594c7 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
Binary Images Description:
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0x1d9000 - 0x1f0fff com.unsanity.shapeshifter 2.4 /Users/Khaled/Library/Application Enhancers/ShapeShifter.ape/Contents/PlugIns/CocoaStuff.plugIn/Contents/MacOS/Co coaStuff
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0x92bb7000 - 0x92bc7fff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92bd6000 - 0x92bdefff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92be4000 - 0x92beafff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x92bf0000 - 0x92c81fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x92c95000 - 0x92c99fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x92c9c000 - 0x92cbafff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x92ccc000 - 0x92cd2fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x92cd8000 - 0x92d3bfff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x92d62000 - 0x92da3fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92dca000 - 0x92dd8fff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x92ddf000 - 0x92de4fff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92de9000 - 0x930defff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931e4000 - 0x931f0fff com.apple.opengl 1.5.1 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931f5000 - 0x93210fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93260000 - 0x93260fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93262000 - 0x93918fff com.apple.AppKit 6.4.9 (824.44) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c99000 - 0x93d14fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d4d000 - 0x93e07fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e4a000 - 0x93e4afff com.apple.audio.units.AudioUnit 1.4.3 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e4c000 - 0x9400dfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94053000 - 0x94094fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9409c000 - 0x940dffff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x940e3000 - 0x940f9fff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94108000 - 0x945c4fff libGLProgrammability.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x94748000 - 0x94786fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x947ca000 - 0x947dbfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x947e9000 - 0x94827fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94843000 - 0x94852fff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94859000 - 0x94864fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x948b0000 - 0x948cafff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x948d0000 - 0x94bd9fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94d5c000 - 0x94ea2fff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94f2e000 - 0x94f3dfff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94f44000 - 0x94f6dfff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94f73000 - 0x94f82fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94f86000 - 0x94fabfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94fb7000 - 0x94fd4fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x952d5000 - 0x952f9fff libcurl.3.dylib /usr/lib/libcurl.3.dylib
0x95300000 - 0x95393fff com.apple.WebKit 419.2.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x953ed000 - 0x9546ffff com.apple.JavaScriptCore 418.5 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x954a8000 - 0x95787fff com.apple.WebCore 418.22.2 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95bc2000 - 0x95bc7fff com.apple.agl 2.6.2 (AGL-2.6.2) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95bcb000 - 0x95beefff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95d88000 - 0x95e08fff com.apple.QTKit 7.2 /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x95e47000 - 0x95e69fff com.apple.CoreMediaPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x95e76000 - 0x95eb2fff com.apple.CoreMediaIOServicesPrivate 1.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x96931000 - 0x969c1fff libcrypto.0.9.dylib /usr/lib/libcrypto.0.9.dylib
0x96e63000 - 0x96e63fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x986ff000 - 0x99565fff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x9a7a9000 - 0x9a7e0fff com.apple.Syndication 1.0.6 (54) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9a7fc000 - 0x9a80efff com.apple.SyndicationUI 1.0.6 (54) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0xc0000000 - 0xc000efff com.unsanity.ape 2.0.3 /Library/Frameworks/ApplicationEnhancer.framework/Versions/A/ApplicationEnhance r
Model: iMac7,1, BootROM IM71.007A.B00, 2 processors, Intel Core 2 Duo, 2.4 GHz, 2 GB
Graphics: ATI Radeon HD 2600 Pro, ATI,RadeonHD2600, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 1 GB, DDR2 SDRAM, 667 MHz
Memory Module: BANK 1/DIMM1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (4.150.19.0)
Bluetooth: Version 1.9.1f18, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD5000AAKS-40TMA0, 465.76 GB
Parallel ATA Device: MATSHITADVD-R UJ-85J
USB Device: Built-in iSight, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: Keyboard Hub, Apple, Inc., Up to 480 Mb/sec, 500 mA
USB Device: Apple Keyboard, Apple, Inc, Up to 1.5 Mb/sec, 100 mA
USB Device: iPhone, Apple Inc., Up to 480 Mb/sec, 500 mA
USB Device: ImageMate 14 in 1 Reader/Writer, SanDisk, Up to 480 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 1.5 Mb/sec, 500 mA
USB Device: Bluetooth USB Host Controller, Apple, Inc., Up to 12 Mb/sec, 500 mA -
TCS 4 - RH crashes when updating FM files
I link FM files to RH to create the help file. After upgrading to TCS 4, RH kept crashing every time I tried to update the FM files. It crashed during the converting process on the same chapter. So after painful investigation, I finally determined it was the callouts on two graphics in that chapter. After removing the callouts, RH updated the FM files without crashing. I only mention this here on the forum in hopes of saving others from experiencing the pain I just went through. Good luck!
Thanks. I will choose Blank Project instead if Application from now on, though I understand that is erased by choosing FM files. I really just want compliant HTML 5 output with a single CSS file that I can deploy with linked files, which will be PNGs.
So, can you help with my customization questions?
Also, another issue I have run into is spacing in the HTML around run-in headings. This is caused by RH adding an extra blank paragraph with a non-breaking space, as show in the following code. I don't need this empty paragraph added, and it was not in the FM source. Thoughts?
<p class="FM_GlossaryTerm">Term Name Here as a runin in FrameMaker.</p>
<p class="FM_GlossaryTerm"> </p> //<-- This line added in RH conversion, and I don't want it.
<p class="FM_GlossaryDefinition">Term definition paragraph here.</p>
Cheers,
Sean -
Time machine not updating all files correctly.
I went to recover a file today from time machine, and upon recovering it found out that it hasn't been backed up for over 2 months. This is a little concerning since it appears that all is going well.
Does anyone know how to fix this or a way to trouble shoot this.
ThanksThe only thing that I have in the excluded list is the external drive that the server is backing up to.
KM -
Dreamweaver template update ftp files without synchronizing
Today I change Template - Update all files based on the template - synchronize entire site.
What I Like to do: change Template - Update all files based on the template
and then in the same window button with ftp upload changed files!
Why do I want this:
The synchronization can take time on big sites, I have cms and billing system on my site with many files.
The synchronization can take time on slow connection.
When the time betwen two synchronization is to small Dreamweaver select all files (or many) for synchronization. I do not know if this is only my problem (maybe there is different time on my computer and the server?).
Do we have solution for this today?
Or can this be something to suggest for next version?
Thanks for any suggestionNot sure if there is anything set up in DW yet, it does give a status window of what files were updated, you could possibly work backwards form that list (still a bit cumbersome). I also believe that if you change the template and upload it to your server, it will prompt you as to whether or not you'd like to "include dependant files", and (in theory) it will also upload the files linked associated with it... but that may need to be tested to see how well it works on a larger site.
As a possible alternative, you could use "Server Side Includes" - which is a single file which contains a portion of your page (the top navigation, footer area, etc.), and any page that uses this element will automatically update when you upload just that one element. Here is a link which explains it better: http://www.smartwebby.com/web_site_design/server_side_includes.asp and there are several others on the web that offer more detailed explainations - one caveat is that the web server you use would need to be set up to accept SSI... most do, but something you'd need to look into beforehand...
Hope that helps,
Jesse -
Update to RoboHelp Dropping all Files/Content
Hi,
My colleague has now encountered the same problem as I described here:
http://forums.adobe.com/message/5300528#5300528
Here is the content of her report:
"A similar problem that happened earlier to Derek is now happening to me. I was generating the WebHelp output for our merged project (the merged project is a container for all the sub-projects and we generate them all one by one to create the online help output). When I opened the last sub-project on the list (we have 15 sub-projects at the moment), I suddenly had two instances of the RoboHelp project running – one looked like the normal project and the other one had no content, it was just a template project with some default files. And then RoboHelp crashed. All I could see was an error message saying that RH has encountered a problem and is closing.
When I opened the project again, all the project files were missing. See the attachment for an example of the empty project.
All the correct project files were still in the project folder in SVN but now there were also all these additional files which were not there before. When I did an SVN commit on the project folder, I got a long list of files that were added and also a few of the real project files were marked as updated. See a list of these files in the attached screenshots.
To solve this problem I had to do a fresh checkout of the Documentation folder in SVN. After the fresh checkout, the problem project opened normally with all the files in it and I was able to generate a Web Help output normally.
We are wondering if this could be a network issue (connection to SVN) rather than a problem with RoboHelp? RoboHelp works fine 99% of the time, and then suddenly, with a random project, this issue occurs. Could RoboHelp lose the connection to the files in SVN for some reason and this is why it crashes and loses all the project files?
We are using RoboHelp 10 with SVN (TortoiseSVN 1.7.7, Build 22907 - 64 Bit) and the operating system is Windows 7."
Addendum: I switched machines + new RH install, in an effort to rule out a HW issue. However it occurred again on the new machine.
/DerekAs requested the thread has been moved to RoboHelp HTML. Sorry I missed your earlier request.
I am not a source control user but I cannot see how a project that has crashed can check files in. A crashed project cannot do anything. Maybe you will need to contact Tech Support on this one.
What if you check everything out and remove the source control link?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge -
Photoshop CS6 keeps crashing. I am using a brand new IMAC, I have 16GB RAM recently updated as it was running slow with 8GB and lots of hardrive space. When it crashes, i lose all my presents and it changes my preferences, it also fails to save or produce a recovered file despite settings asking it to do so every 5 mins now. When i try to report the problem, it says it has found an issue and gives me a link to a solution....but wont let me click on the link.... PLEASE HELP! It's killing my productivity.
If the crash started right after you added RAM, it could be a bad Ram dimm. You can try this - change the amount of RAM in Photoshop to 4G, this should stop Photoshop from using the higher ram. If it doesn't crash, it's probably the ram. Or run a diagnostic app. You don't say when it crashes, what you're doing when it crashes - it there a pattern? Did it ever work on this computer? Did it work on your previous computer? Without a lot of data, it could be related to the new computer... What OS version? Did you recently update it? Have you updated Photoshop to the most recent update?
Do you have any plug-ins loaded? Try restarting Photoshop, and immediately press & hold the shfit key to turn off plug-ins. -
RoboHELP 6 Crashes When Importing Word 2003 File
Discovered this today by accident (after modifying a Word
2003 file that I was previously able to import to "test" Help files
using both RH HTML and RH for Word (both V6) and thought I'd report
it because it appears to be a bug:
If you select the following option in the Word file that you
are importing, RoboHelp will crash during the import:
Tools, Options, General tab, Web Options, Files tab,
Organize supporting files in a folder
When you do the Import Word file action from RoboHelp, it
starts the import then issues a Microsoft C++ Debug Library message
box that says:
Debug Error!
Program: C:\Program Files\Adobe\RoboHelp
6.0\RoboHTML\RoboHTML.exe
abnormal program termination
(Press Retry to debug the application)
Abort Retry Ignore
Doesn't matter what you select. RoboHELP crashes and the Word
file is not imported.
Wanted to report this here in case someone else runs into
this. It cost me a lot of time today.
KCHi Peter
Thank you for the suggestion. I created a new project, new
folders, imported the files a few at a time & compiled it each
time (with one build tag in it) and found that only two files made
it crash. On the one file, I removed the tables (which had no
merged cells) from the project and it worked. The other file was
removed completly and I will re-do that page.
I then opened my current project (with all links &
pictures etc TOC working) and imported the changed file and removed
the other file and wala....I have a useable project.
The project was on our own software so unfortunately I would
not be able to share it.
Being a relativley new (1.5 yrs) user, I find running into
bugs are brutal....Thanks for all your help. -
On my mac I have both Quicktime X and Quicktime 7 pro. Both applications seem to be crashing quite often lately. This happens when playing all files types. I notice it more with .flv file. It usually happens when i grab the time slider bar and try to move it. The apps will freeze and I have to "force quit" to get them to close. Sometimes putting the computer to sleep and waking it up helps. Is there a way to remedy this?
Oops, I needed to update my profile. I have snow leopard now
-
CS5 crashes after update july 2011 opening psd files
Dear all,
This week i updated my Photoshop CS5 by the Adobe updater. After this update CS5 crashes opening a .psd file. I've already checked alle the fonts and there is not a problem. Can anyone give met some tips??!! Thanks in advance!
I get the following error af crashing:
Process: Adobe Photoshop CS5 [2145]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [89]
Date/Time: 2011-07-07 22:34:40.779 +0200
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 31406 sec
Crashes Since Last Report: 10
Per-App Interval Since Last Report: 1536 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: BF848252-292B-4973-BE77-350545E0D577
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000088
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 ...rer X Pro for Photoshop CS5 0x0000000123b67f16 FEXLanguageMgr::FEXLanguageMgr() + 58
1 ...rer X Pro for Photoshop CS5 0x0000000123b67feb FEXLanguageMgr::getLanguageMgr() + 47
2 ...rer X Pro for Photoshop CS5 0x0000000123b463b8 FontExplorerXPlugin::Notify(unsigned long, _ADsc*, long, void*) + 176
3 ...rer X Pro for Photoshop CS5 0x0000000123b45786 AutoPluginMain + 484
4 com.adobe.Photoshop 0x00000001006fdf96 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 4332282
5 com.adobe.Photoshop 0x0000000100276f66 0x100000000 + 2584422
6 com.adobe.Photoshop 0x00000001002770f3 0x100000000 + 2584819
7 com.adobe.Photoshop 0x00000001000711ba 0x100000000 + 463290
8 com.adobe.Photoshop 0x00000001000665d3 0x100000000 + 419283
9 com.adobe.Photoshop 0x0000000100066696 0x100000000 + 419478
10 com.adobe.Photoshop 0x000000010024eadf 0x100000000 + 2419423
11 com.adobe.Photoshop 0x0000000100278377 0x100000000 + 2589559
12 ...rer X Pro for Photoshop CS5 0x0000000123b45562 FindListenerListEnd() + 162
13 com.adobe.Photoshop 0x0000000100249fed 0x100000000 + 2400237
14 com.adobe.Photoshop 0x00000001000711ba 0x100000000 + 463290
15 com.adobe.Photoshop 0x00000001000665d3 0x100000000 + 419283
16 com.adobe.Photoshop 0x0000000100066696 0x100000000 + 419478
17 com.adobe.Photoshop 0x00000001012e1ef4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16800344
18 com.adobe.Photoshop 0x0000000100078704 0x100000000 + 493316
19 com.adobe.Photoshop 0x00000001000665d3 0x100000000 + 419283
20 com.adobe.Photoshop 0x0000000100066696 0x100000000 + 419478
21 com.adobe.Photoshop 0x00000001012e1ef4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16800344
22 com.apple.AppKit 0x00007fff81f9b6de -[NSApplication run] + 474
23 com.adobe.Photoshop 0x00000001012e04a4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16793608
24 com.adobe.Photoshop 0x00000001012e0f01 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 16796261
25 com.adobe.Photoshop 0x00000001000682e6 0x100000000 + 426726
26 com.adobe.Photoshop 0x00000001002371f1 0x100000000 + 2322929
27 com.adobe.Photoshop 0x0000000100237281 0x100000000 + 2323073
28 com.adobe.Photoshop 0x00000001000022f4 0x100000000 + 8948
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff81511c0a kevent + 10
1 libSystem.B.dylib 0x00007fff81513add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff815137b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff815132de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff81512c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff81512aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 com.adobe.amt.services 0x000000010a023c53 AMTConditionLock::LockWhenCondition(int) + 37
3 com.adobe.amt.services 0x000000010a01ccce _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 92
4 com.adobe.amt.services 0x000000010a023cbe AMTThread::Worker(void*) + 28
5 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff814f8dce semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x00007fff87a5d186 MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x000000011cf71b93 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00007fff879c80d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff814f8dce semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x00007fff87a5d186 MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x000000011cf71b93 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00007fff879c80d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 5:
0 libSystem.B.dylib 0x00007fff814f8dce semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x00007fff87a5d186 MPWaitOnSemaphore + 96
2 MultiProcessor Support 0x000000011cf71b93 ThreadFunction(void*) + 69
3 ...ple.CoreServices.CarbonCore 0x00007fff879c80d1 PrivateMPEntryPoint + 63
4 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff87a86d87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff879f5ff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff879efefb MPWaitOnQueue + 215
5 AdobeACE 0x000000010598b18d 0x105951000 + 237965
6 AdobeACE 0x000000010598ab3a 0x105951000 + 236346
7 ...ple.CoreServices.CarbonCore 0x00007fff879c80d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff87a86d87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff879f5ff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff879efefb MPWaitOnQueue + 215
5 AdobeACE 0x000000010598b18d 0x105951000 + 237965
6 AdobeACE 0x000000010598ab3a 0x105951000 + 236346
7 ...ple.CoreServices.CarbonCore 0x00007fff879c80d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 ...ple.CoreServices.CarbonCore 0x00007fff87a86d87 TSWaitOnCondition + 118
3 ...ple.CoreServices.CarbonCore 0x00007fff879f5ff8 TSWaitOnConditionTimedRelative + 177
4 ...ple.CoreServices.CarbonCore 0x00007fff879efefb MPWaitOnQueue + 215
5 AdobeACE 0x000000010598b18d 0x105951000 + 237965
6 AdobeACE 0x000000010598ab3a 0x105951000 + 236346
7 ...ple.CoreServices.CarbonCore 0x00007fff879c80d1 PrivateMPEntryPoint + 63
8 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 9:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff815338f9 nanosleep + 148
2 com.adobe.PSAutomate 0x00000001247b7e4b ScObjects::Thread::sleep(unsigned int) + 59
3 com.adobe.PSAutomate 0x0000000124799d83 ScObjects::BridgeTalkThread::run() + 163
4 com.adobe.PSAutomate 0x00000001247b7f46 ScObjects::Thread::go(void*) + 166
5 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 10:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012860f89d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001283c85e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x000000012860f9b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x000000012860fd1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x000000012860fe49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 11:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012860f89d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001283c85e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x000000012860f9b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x000000012860fd1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x000000012860fe49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 12:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012860f89d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001283c85e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x000000012860f9b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x000000012860fd1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x000000012860fe49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 13:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 com.adobe.adobeswfl 0x000000012860f89d APXGetHostAPI + 2465805
3 com.adobe.adobeswfl 0x00000001283c85e9 APXGetHostAPI + 77145
4 com.adobe.adobeswfl 0x000000012860f9b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x000000012860fd1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x000000012860fe49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 14:
0 libSystem.B.dylib 0x00007fff814f8d7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff814f93ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff835d4932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff835d3dbf CFRunLoopRunSpecific + 575
4 com.apple.CoreMediaIOServices 0x00007fff8299b5f7 MIO::DAL::RunLoop::OwnThread(void*) + 147
5 com.apple.CoreMediaIOServices 0x00007fff8299d1c2 CAPThread::Entry(CAPThread*) + 140
6 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 15:
0 libSystem.B.dylib 0x00007fff814f8dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff81537772 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x000000012860f869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x000000012862c0ec APXGetHostAPI + 2582620
4 com.adobe.adobeswfl 0x000000012860f9b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x000000012860fd1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x000000012860fe49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 16:
0 libSystem.B.dylib 0x00007fff814f8dda semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x00007fff81537772 _pthread_cond_wait + 1015
2 com.adobe.adobeswfl 0x000000012860f869 APXGetHostAPI + 2465753
3 com.adobe.adobeswfl 0x00000001287a9e6f APXGetHostAPI + 4146655
4 com.adobe.adobeswfl 0x000000012860f9b1 APXGetHostAPI + 2466081
5 com.adobe.adobeswfl 0x000000012860fd1a APXGetHostAPI + 2466954
6 com.adobe.adobeswfl 0x000000012860fe49 APXGetHostAPI + 2467257
7 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
8 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 17: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8153c932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff835f6498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 18:
0 libSystem.B.dylib 0x00007fff8153c956 recvfrom + 10
1 ServiceManager-Launcher.dylib 0x000000012a8a6982 Invoke + 54020
2 ServiceManager-Launcher.dylib 0x000000012a8a5adf Invoke + 50273
3 ServiceManager-Launcher.dylib 0x000000012a8a4b26 Invoke + 46248
4 ServiceManager-Launcher.dylib 0x000000012a8a4b81 Invoke + 46339
5 ServiceManager-Launcher.dylib 0x000000012a8a4c02 Invoke + 46468
6 ServiceManager-Launcher.dylib 0x000000012a89f30d Invoke + 23695
7 ServiceManager-Launcher.dylib 0x000000012a89f4a6 Invoke + 24104
8 ServiceManager-Launcher.dylib 0x000000012a89ff2f Invoke + 26801
9 ServiceManager-Launcher.dylib 0x000000012a8a001d Invoke + 27039
10 ServiceManager-Launcher.dylib 0x000000012a8a331f Invoke + 40097
11 ServiceManager-Launcher.dylib 0x000000012a8a35c5 Invoke + 40775
12 ServiceManager-Launcher.dylib 0x000000012a8a3b84 Invoke + 42246
13 ServiceManager-Launcher.dylib 0x000000012a8a3d71 Invoke + 42739
14 ServiceManager-Launcher.dylib 0x000000012a895daf Login + 1773
15 ServiceManager-Launcher.dylib 0x000000012a897295 Login + 7123
16 ServiceManager-Launcher.dylib 0x000000012a8a42a8 Invoke + 44074
17 ServiceManager-Launcher.dylib 0x000000012a8a66c1 Invoke + 53315
18 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
19 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 19:
0 libSystem.B.dylib 0x00007fff81512a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff81512e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff81512aa5 start_wqthread + 13
Thread 20:
0 libSystem.B.dylib 0x00007fff81512a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff81512e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff81512aa5 start_wqthread + 13
Thread 21:
0 libSystem.B.dylib 0x00007fff81512a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff81512e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff81512aa5 start_wqthread + 13
Thread 22:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 libtbb.dylib 0x0000000106bfd22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106c07b84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106bffe3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 23:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 libtbb.dylib 0x0000000106bfd22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106c07b84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106bffe3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 24:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 libtbb.dylib 0x0000000106bfd22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106c07b84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106bffe3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 25:
0 libSystem.B.dylib 0x00007fff81533a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff81537881 _pthread_cond_wait + 1286
2 libtbb.dylib 0x0000000106bfd22c tbb::internal::GenericScheduler::wait_while_pool_is_empty() + 92
3 libtbb.dylib 0x0000000106c07b84 tbb::internal::CustomScheduler<tbb::internal::IntelSchedulerTraits>::wait_for_all(tbb::ta sk&, tbb::task*) + 1858
4 libtbb.dylib 0x0000000106bffe3a tbb::internal::GenericScheduler::worker_routine(void*) + 632
5 libSystem.B.dylib 0x00007fff81531fd6 _pthread_start + 331
6 libSystem.B.dylib 0x00007fff81531e89 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfea10 rcx: 0x0000000000000006 rdx: 0x00007fff7031f650
rdi: 0x00007fff5fbfea10 rsi: 0x0000000123afc0a0 rbp: 0x00007fff5fbfeb40 rsp: 0x00007fff5fbfea10
r8: 0x0000000000000020 r9: 0x00000000123af705 r10: 0x0000000000000001 r11: 0x0000000000000001
r12: 0x00007fff5fbfeb1f r13: 0x00007fff5fbfeb10 r14: 0x0000000123af7050 r15: 0x0000000101e8becc
rip: 0x0000000123b67f16 rfl: 0x0000000000010202 cr2: 0x0000000000000088
Binary Images:
0x100000000 - 0x1026fbfff +com.adobe.Photoshop 12.0.4 (12.0.4x20110407.r.1265) (12.0.4) <6BFE637D-7ADA-BD5C-F1C5-64AD4688D89D> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
0x1032f4000 - 0x10336cfef +com.adobe.adobe_caps adobe_caps 3.0.116.0 (3.0.116.0) <4A355686-1451-B19A-0C55-DFE49FD2539E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x103382000 - 0x103389fff org.twain.dsm 1.9.4 (1.9.4) <92859D8B-FC2A-2932-C510-AB6F6478A546> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103391000 - 0x1033a1ff8 +com.adobe.ahclientframework 1.5.0.30 (1.5.0.30) <5D6FFC4E-7B81-3E8C-F0D4-66A3FA94A837> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x1033ac000 - 0x1033b2ff7 com.apple.agl 3.0.12 (AGL-3.0.12) <6B95DF29-2333-0BE7-F260-FC9787D8270B> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x1033b9000 - 0x1035bffef +com.adobe.linguistic.LinguisticManager 5.0.0 (11696) <499B4E7A-08BB-80FC-C220-D57D45CA424F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x103652000 - 0x103800fef +com.adobe.owl AdobeOwl version 3.0.93 (3.0.93) <74CF40F6-B216-DB73-5C8F-FC5533220CD9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x1038a2000 - 0x103cd2fef +AdobeMPS ??? (???) <E541F5F1-21BB-D779-1475-B1553950E1B9> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103e2c000 - 0x104157ff7 +AdobeAGM ??? (???) <770E65CA-643B-CFEE-2BE1-F73D45B77D09> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104224000 - 0x10454cfe7 +AdobeCoolType ??? (???) <9979447D-9477-BC48-A84E-8A6A6AF380B5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1045e4000 - 0x104605ff7 +AdobeBIBUtils ??? (???) <E0E813D7-0DEE-4BD6-599B-B1DE16008C3C> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104612000 - 0x10463dff6 +AdobeAXE8SharedExpat ??? (???) <7E809606-BF97-DB3A-E465-156446E56D00> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x10464f000 - 0x104793fef +WRServices ??? (???) <76354373-F0BD-0BAF-6FC0-B96DBB371755> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1047da000 - 0x10483ffff +aif_core ??? (???) <28B07687-9957-7C0B-B221-1B849283C87A> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
0x10485b000 - 0x104871fff +data_flow ??? (???) <81432128-C1BC-2E87-852E-2E4FBE63DEF3> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
0x104889000 - 0x10491ffff +image_flow ??? (???) <83A775AD-5EFE-4EC1-4EE4-7A92C88D1B02> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
0x104996000 - 0x1049b4fff +image_runtime ??? (???) <F3EE4945-4348-A9BE-61AD-A546D0371C62> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
0x1049d1000 - 0x104c00fff +aif_ogl ??? (???) <0C2C2B20-688E-18BE-B33C-9B2A816A7E65> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
0x104cdf000 - 0x104d72fff +AdobeOwlCanvas ??? (???) <EC667F6D-0BB6-03EA-41E8-624425B2BF4B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x104d92000 - 0x1050dbfef +com.adobe.dvaui.framework dvaui version 5.0.0 (5.0.0.0) <023E0760-0223-AB5D-758C-2C5A052F6AF4> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10526b000 - 0x1053edfe7 +com.adobe.dvacore.framework dvacore version 5.0.0 (5.0.0.0) <42077295-9026-D519-C057-35E07029D97B> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10548f000 - 0x105807fff +com.adobe.dvaadameve.framework dvaadameve version 5.0.0 (5.0.0.0) <0E95A0DF-038A-CFF2-EC7B-BDB905CDF5C5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x105951000 - 0x105a66fff +AdobeACE ??? (???) <C544307E-C1E6-FCA8-4D32-2EC0D5820BBD> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x105a8b000 - 0x105aa7fff +AdobeBIB ??? (???) <EBA9513A-E3A2-10A8-35E9-B2A8DCDE10DD> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x105ab1000 - 0x105b1bff7 +com.adobe.amtlib amtlib 3.0.0.64 (3.0.0.64) <6B2F73C2-10AB-08B3-4AB0-A31C83D1E5E0> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x105b4e000 - 0x105c21ffb +AdobeJP2K ??? (???) <BF2DBEA4-E71A-7112-53CA-8E7D73B1EFE5> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105c41000 - 0x105c45ff8 +com.adobe.ape.shim adbeape version 3.1.65.7508 (3.1.65.7508) <0C380604-C686-C2E4-0535-C1FAB230187E> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x105c49000 - 0x105cc0fff +FileInfo ??? (???) <6D5235B9-0EB6-17CA-6457-A2507A87EA8F> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x105ce1000 - 0x105d3fffd +AdobeXMP ??? (???) <561026BB-C6EA-29CE-4790-CABCB81E8884> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x105d4d000 - 0x1061e8fff +com.nvidia.cg 2.2.0006 (???) /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/Cg.framework/Cg
0x10676e000 - 0x1067c4feb +com.adobe.headlights.LogSessionFramework ??? (2.0.1.011) <03B80698-2C3B-A232-F15F-8F08F8963A19> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x106809000 - 0x10682effe +adobepdfsettings ??? (???) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsettings
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0x7fff831dd000 - 0x7fff831f4fff com.apple.ImageCapture 6.1 (6.1) <79AB2131-2A6C-F351-38A9-ED58B25534FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x7fff831f5000 - 0x7fff83285fff com.apple.SearchKit 1.3.0 (1.3.0) <3403E658-A54E-A79A-12EB-E090E8743984> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x7fff83286000 - 0x7fff8337eff7 libiconv.2.dylib 7.0.0 (compatibility 7.0.0) <44AADE50-15BC-BC6B-BEF0-5029A30766AC> /usr/lib/libiconv.2.dylib
0x7fff8337f000 - 0x7fff834bdfff com.apple.CoreData 102.1 (251) <9DFE798D-AA52-6A9A-924A-DA73CB94D81A> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff834fe000 - 0x7fff83503fff libGFXShared.dylib ??? (???) <1D0D3531-9561-632C-D620-1A8652BEF5BC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff83534000 - 0x7fff83587ff7 com.apple.HIServices 1.8.3 (???) <F6E0C7A7-C11D-0096-4DDA-2C77793AA6CD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff83588000 - 0x7fff836fffe7 com.apple.CoreFoundation 6.6.5 (550.43) <31A1C118-AD96-0A11-8BDF-BD55B9940EDC> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff83700000 - 0x7fff8381afef libGLProgrammability.dylib ??? (???) <8A4B86E3-0FA7-8684-2EF2-C5F8079428DB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dyl ib
0x7fff8381b000 - 0x7fff838d0fe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x7fff838d1000 - 0x7fff8390eff7 libFontRegistry.dylib ??? (???) <4C3293E2-851B-55CE-3BE3-29C425DD5DFF> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x7fff8390f000 - 0x7fff8391dff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff8391e000 - 0x7fff83967ff7 com.apple.securityinterface 4.0.1 (40418) <E2DC796D-84EC-48F5-34A9-DF614573BE74> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x7fff83a06000 - 0x7fff83c88fe7 com.apple.Foundation 6.6.7 (751.62) <6F2A5BBF-6990-D561-2928-AD61E94036D9> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x7fff83c89000 - 0x7fff83cd5fff libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
0x7fff83cd6000 - 0x7fff83d1eff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x7fff83d1f000 - 0x7fff83d59fff libcups.2.dylib 2.8.0 (compatibility 2.0.0) <7982734A-B66B-44AA-DEEC-364D2C10009B> /usr/lib/libcups.2.dylib
0x7fff83d5a000 - 0x7fff83dc2fff com.apple.MeshKitRuntime 1.1 (49.2) <4D3045D0-0D50-7053-3A05-0AECE86E39F8> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshKitRuntime. framework/Versions/A/MeshKitRuntime
0x7fff83dfb000 - 0x7fff8423ffef libLAPACK.dylib 219.0.0 (compatibility 1.0.0) <E14EC4C6-B055-A4AC-B971-42AB644E4A7C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff84240000 - 0x7fff843feff7 com.apple.ImageIO.framework 3.0.4 (3.0.4) <6212CA66-7B18-2AED-6AA8-45185F5D9A03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/ImageIO
0x7fff843ff000 - 0x7fff8445ffe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff84460000 - 0x7fff84481fff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff844cd000 - 0x7fff844cdff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff84543000 - 0x7fff84586fef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x7fff84ecc000 - 0x7fff84f49fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x7fff84f89000 - 0x7fff84f89ff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <4CCE5D69-F1B3-8FD3-1483-E0271DB2CCF3> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff84fc1000 - 0x7fff84ffaff7 com.apple.MeshKit 1.1 (49.2) <832A074D-7601-F7C9-6D3A-E1C58965C3A1> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/MeshKit
0x7fff84ffb000 - 0x7fff85014fff com.apple.CFOpenDirectory 10.6 (10.6) <CCF79716-7CC6-2520-C6EB-A4F56AD0A207> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff85038000 - 0x7fff8504cff7 com.apple.speech.synthesis.framework 3.10.35 (3.10.35) <63C87CF7-56B3-4038-8136-8C26E96AD42F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff8504d000 - 0x7fff85106fff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff85107000 - 0x7fff85136ff7 com.apple.quartzfilters 1.6.0 (1.6.0) <9CECB4FC-1CCF-B8A2-B935-5888B21CBEEF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x7fff851aa000 - 0x7fff85244fe7 com.apple.ApplicationServices.ATS 275.16 (???) <4B70A2FC-1902-5F27-5C3B-5C78C283C6EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff85245000 - 0x7fff85254fef com.apple.opengl 1.6.13 (1.6.13) <516098B3-4517-8A55-64BB-195CDAA5334D> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff85255000 - 0x7fff85296fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x7fff85297000 - 0x7fff85298fff liblangid.dylib ??? (???) <EA4D1607-2BD5-2EE2-2A3B-632EEE5A444D> /usr/lib/liblangid.dylib
0x7fff852f0000 - 0x7fff852f0ff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff852f1000 - 0x7fff853a7ff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x7fff8571c000 - 0x7fff85744fff com.apple.DictionaryServices 1.1.2 (1.1.2) <E9269069-93FA-2B71-F9BA-FDDD23C4A65E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff85753000 - 0x7fff85764ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff85765000 - 0x7fff8576cfff com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8576f000 - 0x7fff8580ffff com.apple.LaunchServices 362.3 (362.3) <B90B7C31-FEF8-3C26-BFB3-D8A48BD2C0DA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x7fff85810000 - 0x7fff85825ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <1AE1FE8F-2204-4410-C94E-0E93B003BEDA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x7fff85826000 - 0x7fff85f22ff7 com.apple.CoreGraphics 1.545.0 (???) <58D597B1-EB3B-710E-0B8C-EC114D54E11B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff85f23000 - 0x7fff85f43ff7 com.apple.DirectoryService.Framework 3.6 (621.11) <AD76C757-6701-BDB5-631E-1CB77D669586> /System/Library/As you can see from the crash log, you are crashing in FontExplorer X Pro for Photoshop CS5 3.2.0.
Disable that plugin, or check with the manufacturer for updates. -
I installed the latest Acrobat Reader (11) and every time I try to do a Save As, it crashes the entire Adobe program closing all files. I tried uninstalling and re-installing and it still crashes.
Hi Bryan ,
It happens when you save it as an Adobe PDF or a normal PDF?
Happens with all the files or any specific one?
What exact version of Acrobat are you using?
Try updating it to the latest one if it is an older one.
You may also want to uninstall and re install it to check.
Let us know how it goes.
Regards
Sukrit Dhingra
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