Robohelp 9 Adobe Air Browser Based Help not rendering on IIS Server 7.5

Hello everyone,
I'm having an issue where the output (Adobe Air browser based help) is not rendering properly on the IIS Server 7.5 that it is published to.
I have updated the icons in the skin, and when viewed locally the site works fine. When it is published to the webserver the new icons do not show up, and the banner does not render in the new color. The site is using the unipane adobe air browser based help template.
I've had the dev team restart the webserver twice, and for some reason the flash object simply won't update.
Anyone else see this before?
Thanks,
Jerry

Hi Jerry
If memory serves, Browser Based AIRHelp uses Flash elements like FlashHelp does. I recall a few years ago that FlashHelp had the same issues on some servers. Further, if memory serves, the fix was to ask your web server folks to tweak the server by adjusting the MIME types so it will properly serve Flash items.
Adobe used to have a KB article on this. Unfortunately, time seems to have caused it to evaporate. Grrrrr
Cheers... Rick
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    [2010-06-29:15:32:48] UI SWF load is complete
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    [2010-07-09:01:37:11] User confirmed action: install
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    [2010-07-22:14:42:33] UI SWF load is complete
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    [2010-07-30:08:51:07] UI SWF load is complete
    [2010-07-30:08:51:13] UI initialized
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    [2010-07-30:08:51:31] begin quitting
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    [2010-08-09:18:24:07] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
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    [2010-08-09:18:24:28] User confirmed action: install
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    [2010-08-17:21:35:49] UI SWF load is complete
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    [2010-08-27:18:12:35] UI SWF load is complete
    [2010-08-27:18:12:37] UI initialized
    [2010-08-27:18:12:39] Pingback request completed with HTTP status 200
    [2010-08-27:18:12:39] Begin background update check
    [2010-08-27:18:12:41] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-08-27:18:12:41] Background update not available
    [2010-08-27:18:12:41] begin quitting
    [2010-10-20:17:24:08] Starting app install of http://downloads.tweetdeck.com/TweetDeck_0_35.3.air
    [2010-10-20:17:24:08] UI SWF load is complete
    [2010-10-20:17:24:09] UI initialized
    [2010-10-20:17:24:10] beginning UI styling
    [2010-10-20:17:24:10] UI styling complete
    [2010-10-20:17:24:10] Downloading file to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1E.tmp
    [2010-10-20:17:24:11] Received HTTP Response Status event
    [2010-10-20:17:24:11] Response URL is http://downloads.tweetdeck.com/TweetDeck_0_35.3.air
    [2010-10-20:17:24:18] Waiting for user confirmation
    [2010-10-20:17:24:52] User confirmed action: install
    [2010-10-20:17:24:52] beginning UI styling
    [2010-10-20:17:24:52] UI styling complete
    [2010-10-20:17:24:52] Unpackaging to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1F.tmp
    [2010-10-20:17:25:21] unpackaging/validation is complete
    [2010-10-20:17:25:21] application is bound to this version of the runtime
    [2010-10-20:17:25:21] app id TweetDeckFast
    [2010-10-20:17:25:21] pub id FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1
    [2010-10-20:17:25:21] Application not located
    [2010-10-20:17:25:21] Waiting for user confirmation
    [2010-10-20:17:25:34] User confirmed action: install
    [2010-10-20:17:25:34] creating native installer in: C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp
    [2010-10-20:17:25:36] native installer creation complete
    [2010-10-20:17:25:36] Starting install
    [2010-10-20:17:25:36] using conversion output in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp
    [2010-10-20:17:25:36] Destination for installed application is C:\Program Files
    [2010-10-20:17:25:36] Beginning install
    [2010-10-20:17:25:36] Installing C:\Documents and Settings\TamraMB\Local Settings\Temp\fla20.tmp\setup.msi
    [2010-10-20:17:25:41] Execution complete; beginning commit phase
    [2010-10-20:17:25:41] Commit complete
    [2010-10-20:17:25:41] Re-launching application from C:\Program Files\TweetDeck\TweetDeck.exe
    [2010-10-20:17:25:42] starting cleanup of temporary files
    [2010-10-20:17:25:44] application installer exiting
    [2010-10-20:17:26:14] UI SWF load is complete
    [2010-10-20:17:26:18] UI initialized
    [2010-10-20:17:26:18] Begin background update check
    [2010-10-20:17:26:18] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.3.13070/update
    [2010-10-20:17:27:16] Background update successfully downloaded
    [2010-10-20:17:27:16] User notified of available background update
    [2010-10-20:17:28:19] User deferred installation of background update
    [2010-10-20:17:28:19] begin quitting
    [2010-10-20:22:01:38] UI SWF load is complete
    [2010-10-20:22:01:41] UI initialized
    [2010-10-20:22:01:41] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\tweetdeck\tweetdeck.exe"
    [2010-10-20:22:01:44] begin quitting
    [2010-10-20:22:02:08] Performing runtime update
    [2010-10-20:22:02:09] UI SWF load is complete
    [2010-10-20:22:02:12] UI initialized
    [2010-10-20:22:02:12] starting user confirmation
    [2010-10-20:22:02:13] Version of this installer: 2.0.4.13090
    [2010-10-20:22:02:13] Installed version: 2.0.3.13070
    [2010-10-20:22:02:14] Installation type: patchNewer
    [2010-10-20:22:02:19] starting install
    [2010-10-20:22:02:19] Scheduling runtime installation operations
    [2010-10-20:22:02:19] Active AIR product GUID is {B194272D-1F92-46DF-99EB-8D5CE91CB4EC}
    [2010-10-20:22:02:19] Scheduling an MSI repair operation
    [2010-10-20:22:02:20] Beginning runtime installation
    [2010-10-20:22:02:20] Beginning install
    [2010-10-20:22:02:20] Reinstalling c:\docume~1\tamramb\locals~1\temp\air37.tmp\setup.msi
    [2010-10-20:22:02:43] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3B.tmp\temp
    [2010-10-20:22:02:43] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-10-20:22:02:43] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR37.tmp\Adobe AIR\Versions\1.0\Resources\airappinstaller.exe to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\airappinstaller.exe
    [2010-10-20:22:02:43] Copying C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3C.tmp\temp
    [2010-10-20:22:02:43] Deleting C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-10-20:22:02:43] Copying C:\DOCUME~1\TamraMB\LOCALS~1\Temp\AIR37.tmp\Adobe AIR\Versions\1.0\Resources\digest.s to C:\Documents and Settings\Default User\Application Data\Macromedia\Flash Player\www.macromedia.com\bin\airappinstaller\digest.s
    [2010-10-20:22:02:43] Execution complete; beginning commit phase
    [2010-10-20:22:02:43] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3B.tmp\temp
    [2010-10-20:22:02:43] Deleting C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3C.tmp\temp
    [2010-10-20:22:02:43] Commit complete
    [2010-10-20:22:02:43] install complete
    [2010-10-20:22:02:51] begin quitting
    [2010-10-20:22:02:51] attempting launch of TweetDeck
    [2010-10-20:22:03:43] UI SWF load is complete
    [2010-10-20:22:03:49] UI initialized
    [2010-10-20:22:03:51] Pingback request completed with HTTP status 200
    [2010-10-20:22:03:51] Begin background update check
    [2010-10-20:22:03:52] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
    [2010-10-20:22:03:52] Background update not available
    [2010-10-20:22:03:52] begin quitting
    [2010-10-28:09:52:08] UI SWF load is complete
    [2010-10-28:09:52:11] UI initialized
    [2010-10-28:09:52:11] Begin background update check
    [2010-10-28:09:52:12] Starting download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.0.4.13090/update
    [2010-10-28:09:53:08] Background update successfully downloaded
    [2010-10-28:09:53:08] User notified of available background update
    [2010-10-28:09:55:56] User selected immediate install of background update
    [2010-10-28:09:55:56] Running C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update
    [2010-10-28:09:55:58] begin quitting
    [2010-10-28:09:56:10] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-10-28:09:56:10] Commandline is: -update
    [2010-10-28:09:56:10] Installed runtime (2.0.4.13090) located at c:\Program Files\Common Files\Adobe AIR
    [2010-10-28:09:56:38] Starting runtime update. Updating runtime from version 2.0.4.13090 to version 2.5.0.16600
    [2010-10-28:09:56:38] Installing msi at c:\docume~1\tamramb\locals~1\temp\air12.tmp\setup.msi with guid {46C045BF-2B3F-4BC4-8E4C-00E0CF8BD9DB}
    [2010-10-28:10:00:31] Runtime Installer end with exit code 0
    [2010-10-28:10:24:27] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-10-28:10:24:35] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-10-28:10:24:35] Commandline is: -updatecheck
    [2010-10-28:10:24:35] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-10-28:10:24:37] Performing pingback request
    [2010-10-28:10:24:47] Pingback request completed with HTTP status 200
    [2010-10-28:10:24:47] Starting runtime background update check
    [2010-10-28:10:24:47] Clearing unused background update directory
    [2010-10-28:10:24:50] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
    [2010-10-28:10:24:50] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-10-28:10:24:52] Runtime update not available
    [2010-10-28:10:24:52] Unpackaging cancelled
    [2010-10-28:10:24:53] Runtime Installer end with exit code 0
    [2010-11-04:11:34:43] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-04:11:34:47] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-11-04:11:34:47] Commandline is: -updatecheck
    [2010-11-04:11:34:47] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-04:11:34:48] Performing pingback request
    [2010-11-04:11:34:48] Starting runtime background update check
    [2010-11-04:11:34:48] Clearing unused background update directory
    [2010-11-04:11:34:48] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
    [2010-11-04:11:34:48] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-11-04:11:34:49] Runtime update not available
    [2010-11-04:11:34:49] Unpackaging cancelled
    [2010-11-04:11:34:49] Runtime Installer end with exit code 0
    [2010-11-08:15:41:41] Application Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-11-08:15:41:41] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.36.1
    [2010-11-08:15:41:41] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-08:15:41:41] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
    [2010-11-08:15:41:43] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3E.tmp
    [2010-11-08:15:41:46] Application signature verified
    [2010-11-08:15:41:46] Unpackaging/validation complete
    [2010-11-08:15:41:46] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp
    [2010-11-08:15:41:51] Native installation package creation succeeded
    [2010-11-08:15:41:51] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.35.3 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.36.1 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
    [2010-11-08:15:41:51] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla3F.tmp\setup.msi with guid {18436EF4-C98B-B4C3-DF3E-B41918B6BED6}
    [2010-11-08:15:42:13] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
    [2010-11-08:15:42:14] Application Installer end with exit code 0
    [2010-11-11:14:12:59] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-11:14:13:00] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-11-11:14:13:00] Commandline is: -updatecheck
    [2010-11-11:14:13:00] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-11:14:13:03] Performing pingback request
    [2010-11-11:14:13:03] Starting runtime background update check
    [2010-11-11:14:13:03] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
    [2010-11-11:14:13:03] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-11-11:14:13:06] Runtime background update check failed: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="not an AIR file" errorID=0]
    [2010-11-11:14:13:06] Runtime Installer end with exit code 0
    [2010-11-11:17:40:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-11:17:40:56] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-11-11:17:40:56] Commandline is: -updatecheck
    [2010-11-11:17:40:56] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-11:17:40:58] Performing pingback request
    [2010-11-11:17:40:58] Starting runtime background update check
    [2010-11-11:17:40:58] Clearing unused background update directory
    [2010-11-11:17:40:59] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update
    [2010-11-11:17:40:59] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.0.16600/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-11-11:17:41:49] Unpackaging complete
    [2010-11-11:17:41:49] Download success
    [2010-11-11:17:41:49] Runtime updated downloaded
    [2010-11-11:17:42:59] User had deferred installing the update
    [2010-11-11:17:42:59] Runtime Installer end with exit code 0
    [2010-11-11:21:14:00] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files\tweetdeck\tweetdeck.exe"
    [2010-11-11:21:14:36] Runtime Installer begin with version 2.5.0.16600 on Windows XP x86
    [2010-11-11:21:14:36] Commandline is: -applyupdates "c:\program files\tweetdeck\tweetdeck.exe"
    [2010-11-11:21:14:36] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-11:21:14:42] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
    [2010-11-11:21:14:54] Starting runtime background update installation
    [2010-11-11:21:14:54] Launching subprocess with commandline C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background\updater -update "c:\program files\tweetdeck\tweetdeck.exe"
    [2010-11-11:21:15:33] Runtime updater successfully launched
    [2010-11-11:21:15:33] Runtime Installer end with exit code 0
    [2010-11-11:21:17:34] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-11-11:21:17:34] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe"
    [2010-11-11:21:17:34] Installed runtime (2.5.0.16600) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-11:21:17:34] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
    [2010-11-11:21:18:05] Starting runtime update. Updating runtime from version 2.5.0.16600 to version 2.5.1.17730
    [2010-11-11:21:18:06] Reinstalling c:\docume~1\tamramb\locals~1\temp\air2c.tmp\setup.msi
    [2010-11-12:03:35:34] Launching subprocess with commandline c:\program files\tweetdeck\tweetdeck.exe
    [2010-11-12:03:35:35] Runtime Installer end with exit code 1
    [2010-11-12:04:21:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-12:04:21:51] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-11-12:04:21:51] Commandline is: -updatecheck
    [2010-11-12:04:21:51] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-12:04:21:53] Performing pingback request
    [2010-11-12:04:21:54] Pingback request completed with HTTP status 200
    [2010-11-12:04:21:54] Starting runtime background update check
    [2010-11-12:04:21:54] Clearing unused background update directory
    [2010-11-12:04:21:55] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-11-12:04:21:55] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-11-12:04:21:55] Runtime update not available
    [2010-11-12:04:21:55] Unpackaging cancelled
    [2010-11-12:04:21:55] Runtime Installer end with exit code 0
    [2010-11-19:11:19:12] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-19:11:19:34] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-11-19:11:19:34] Commandline is: -updatecheck
    [2010-11-19:11:19:34] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-19:11:19:37] Performing pingback request
    [2010-11-19:11:19:37] Starting runtime background update check
    [2010-11-19:11:19:37] Clearing unused background update directory
    [2010-11-19:11:19:37] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-11-19:11:19:37] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-11-19:11:19:41] Runtime update not available
    [2010-11-19:11:19:41] Unpackaging cancelled
    [2010-11-19:11:19:41] Runtime Installer end with exit code 0
    [2010-11-26:14:25:52] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-11-26:14:25:55] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-11-26:14:25:55] Commandline is: -updatecheck
    [2010-11-26:14:25:55] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-11-26:14:25:57] Performing pingback request
    [2010-11-26:14:25:57] Starting runtime background update check
    [2010-11-26:14:25:57] Clearing unused background update directory
    [2010-11-26:14:25:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-11-26:14:25:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-11-26:14:25:58] Runtime update not available
    [2010-11-26:14:25:58] Unpackaging cancelled
    [2010-11-26:14:25:58] Runtime Installer end with exit code 0
    [2010-12-03:20:44:53] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-03:20:44:57] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-03:20:44:57] Commandline is: -updatecheck
    [2010-12-03:20:44:57] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-12-03:20:45:10] Performing pingback request
    [2010-12-03:20:45:10] Starting runtime background update check
    [2010-12-03:20:45:10] Clearing unused background update directory
    [2010-12-03:20:45:11] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-12-03:20:45:11] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-12-03:20:45:13] Runtime update not available
    [2010-12-03:20:45:13] Unpackaging cancelled
    [2010-12-03:20:45:13] Runtime Installer end with exit code 0
    [2010-12-13:17:04:46] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-13:17:04:52] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-13:17:04:52] Commandline is: -updatecheck
    [2010-12-13:17:04:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-12-13:17:04:56] Performing pingback request
    [2010-12-13:17:04:57] Starting runtime background update check
    [2010-12-13:17:04:57] Clearing unused background update directory
    [2010-12-13:17:04:57] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-12-13:17:04:57] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-12-13:17:05:00] Runtime update not available
    [2010-12-13:17:05:00] Unpackaging cancelled
    [2010-12-13:17:05:00] Runtime Installer end with exit code 0
    [2010-12-21:10:22:01] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-21:10:22:21] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-21:10:22:21] Commandline is: -updatecheck
    [2010-12-21:10:22:21] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-12-21:10:22:46] Performing pingback request
    [2010-12-21:10:22:46] Starting runtime background update check
    [2010-12-21:10:22:46] Clearing unused background update directory
    [2010-12-21:10:22:53] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-12-21:10:22:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-12-21:10:23:38] Runtime update not available
    [2010-12-21:10:23:38] Unpackaging cancelled
    [2010-12-21:10:23:38] Runtime Installer end with exit code 0
    [2010-12-28:11:57:39] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2010-12-28:11:57:40] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2010-12-28:11:57:40] Commandline is: -updatecheck
    [2010-12-28:11:57:41] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2010-12-28:11:57:43] Performing pingback request
    [2010-12-28:11:57:43] Starting runtime background update check
    [2010-12-28:11:57:43] Clearing unused background update directory
    [2010-12-28:11:57:46] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2010-12-28:11:57:46] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2010-12-28:11:57:48] Runtime update not available
    [2010-12-28:11:57:48] Unpackaging cancelled
    [2010-12-28:11:57:48] Runtime Installer end with exit code 0
    [2011-01-04:16:53:30] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-04:16:53:31] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-04:16:53:31] Commandline is: -updatecheck
    [2011-01-04:16:53:31] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-01-04:16:53:33] Performing pingback request
    [2011-01-04:16:53:33] Starting runtime background update check
    [2011-01-04:16:53:33] Clearing unused background update directory
    [2011-01-04:16:53:34] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-04:16:53:34] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-01-04:16:53:35] Runtime update not available
    [2011-01-04:16:53:35] Unpackaging cancelled
    [2011-01-04:16:53:35] Runtime Installer end with exit code 0
    [2011-01-11:18:38:25] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-11:18:38:32] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-11:18:38:32] Commandline is: -updatecheck
    [2011-01-11:18:38:32] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-01-11:18:38:42] Performing pingback request
    [2011-01-11:18:38:42] Starting runtime background update check
    [2011-01-11:18:38:42] Clearing unused background update directory
    [2011-01-11:18:38:45] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-11:18:38:45] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-01-11:18:38:47] Runtime update not available
    [2011-01-11:18:38:47] Unpackaging cancelled
    [2011-01-11:18:38:47] Runtime Installer end with exit code 0
    [2011-01-18:22:45:37] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-18:22:45:47] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-18:22:45:47] Commandline is: -updatecheck
    [2011-01-18:22:45:47] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-01-18:22:46:01] Performing pingback request
    [2011-01-18:22:46:01] Starting runtime background update check
    [2011-01-18:22:46:01] Clearing unused background update directory
    [2011-01-18:22:46:01] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-18:22:46:01] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-01-18:22:46:02] Runtime update not available
    [2011-01-18:22:46:02] Unpackaging cancelled
    [2011-01-18:22:46:02] Runtime Installer end with exit code 0
    [2011-01-26:11:06:47] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-01-26:11:06:48] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-01-26:11:06:48] Commandline is: -updatecheck
    [2011-01-26:11:06:48] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-01-26:11:07:07] Performing pingback request
    [2011-01-26:11:07:08] Starting runtime background update check
    [2011-01-26:11:07:08] Clearing unused background update directory
    [2011-01-26:11:07:09] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-01-26:11:07:09] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-01-26:11:07:10] Runtime update not available
    [2011-01-26:11:07:10] Unpackaging cancelled
    [2011-01-26:11:07:10] Runtime Installer end with exit code 0
    [2011-02-04:13:47:49] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-04:13:47:51] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-04:13:47:51] Commandline is: -updatecheck
    [2011-02-04:13:47:51] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-02-04:13:48:00] Performing pingback request
    [2011-02-04:13:48:00] Starting runtime background update check
    [2011-02-04:13:48:00] Clearing unused background update directory
    [2011-02-04:13:48:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-04:13:48:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-02-04:13:48:07] Runtime update not available
    [2011-02-04:13:48:07] Unpackaging cancelled
    [2011-02-04:13:48:07] Runtime Installer end with exit code 0
    [2011-02-09:11:14:43] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-09:11:14:43] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.37.2
    [2011-02-09:11:14:43] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-02-09:11:14:44] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
    [2011-02-09:11:14:46] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1C.tmp
    [2011-02-09:11:14:50] Application signature verified
    [2011-02-09:11:14:50] Unpackaging/validation complete
    [2011-02-09:11:14:50] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1D.tmp
    [2011-02-09:11:14:55] Native installation package creation succeeded
    [2011-02-09:11:14:55] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.36.1 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.2 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
    [2011-02-09:11:14:55] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla1D.tmp\setup.msi with guid {D3EA25C7-485B-5245-780A-B997DED97161}
    [2011-02-09:11:15:19] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
    [2011-02-09:11:15:27] Application Installer end with exit code 0
    [2011-02-13:23:23:10] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-13:23:23:12] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-13:23:23:12] Commandline is: -updatecheck
    [2011-02-13:23:23:12] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-02-13:23:23:15] Performing pingback request
    [2011-02-13:23:23:15] Starting runtime background update check
    [2011-02-13:23:23:15] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-13:23:23:15] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-02-13:23:23:16] Runtime update not available
    [2011-02-13:23:23:16] Unpackaging cancelled
    [2011-02-13:23:23:16] Runtime Installer end with exit code 0
    [2011-02-21:14:07:13] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-21:14:07:24] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-21:14:07:24] Commandline is: -updatecheck
    [2011-02-21:14:07:24] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-02-21:14:07:29] Performing pingback request
    [2011-02-21:14:07:29] Starting runtime background update check
    [2011-02-21:14:07:29] Clearing unused background update directory
    [2011-02-21:14:07:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-21:14:07:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-02-21:14:07:35] Runtime update not available
    [2011-02-21:14:07:35] Unpackaging cancelled
    [2011-02-21:14:07:35] Runtime Installer end with exit code 0
    [2011-02-27:18:48:52] Application Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-27:18:48:52] Commandline is: -update "c:\program files\tweetdeck\tweetdeck.exe" "C:\Documents and Settings\TamraMB\Application Data\TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1\Local Store\#ApplicationUpdater\update.air" 0.37.5
    [2011-02-27:18:48:52] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-02-27:18:48:52] Installed app (TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1) located at c:\program files\tweetdeck\tweetdeck.exe
    [2011-02-27:18:48:54] Unpackaging file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air to C:\Documents and Settings\TamraMB\Local Settings\Temp\fla34.tmp
    [2011-02-27:18:48:57] Application signature verified
    [2011-02-27:18:48:57] Unpackaging/validation complete
    [2011-02-27:18:48:57] Converting unpackaged application to a native installation package in C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp
    [2011-02-27:18:48:59] Native installation package creation succeeded
    [2011-02-27:18:48:59] Starting app update of c:\program files. Updating from TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.2 to TweetDeckFast.FFF259DC0CE2657847BBB4AFF0E62062EFC56543.1 version 0.37.5 using the source file at file:///C:/Documents%20and%20Settings/TamraMB/Application%20Data/TweetDeckFast.FFF259DC0C E2657847BBB4AFF0E62062EFC56543.1/Local%20Store/%23ApplicationUpdater/update.air
    [2011-02-27:18:48:59] Installing msi at C:\Documents and Settings\TamraMB\Local Settings\Temp\fla37.tmp\setup.msi with guid {564D71D4-6BFD-E2EA-9EBA-0719178B8D7B}
    [2011-02-27:18:49:47] Launching subprocess with commandline c:\program files\TweetDeck\TweetDeck.exe
    [2011-02-27:18:49:52] Application Installer end with exit code 0
    [2011-02-28:21:17:23] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-02-28:21:17:26] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-02-28:21:17:26] Commandline is: -updatecheck
    [2011-02-28:21:17:26] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-02-28:21:17:31] Performing pingback request
    [2011-02-28:21:17:32] Starting runtime background update check
    [2011-02-28:21:17:33] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-02-28:21:17:33] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-02-28:21:17:34] Runtime update not available
    [2011-02-28:21:17:34] Unpackaging cancelled
    [2011-02-28:21:17:34] Runtime Installer end with exit code 0
    [2011-03-09:03:45:21] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-03-09:03:45:59] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-03-09:03:45:59] Commandline is: -updatecheck
    [2011-03-09:03:45:59] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-03-09:03:46:20] Performing pingback request
    [2011-03-09:03:46:20] Starting runtime background update check
    [2011-03-09:03:46:20] Clearing unused background update directory
    [2011-03-09:03:46:31] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update
    [2011-03-09:03:46:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows5.1/x86/patch/2.5.1.17730/update to C:\Documents and Settings\TamraMB\Application Data\Adobe\AIR\Updater\Background
    [2011-03-09:03:46:53] Runtime update not available
    [2011-03-09:03:46:53] Unpackaging cancelled
    [2011-03-09:03:46:56] Runtime Installer end with exit code 0
    [2011-03-17:19:30:41] Launching subprocess with commandline c:\Program Files\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
    [2011-03-17:19:30:49] Runtime Installer begin with version 2.5.1.17730 on Windows XP x86
    [2011-03-17:19:30:49] Commandline is: -updatecheck
    [2011-03-17:19:30:49] Installed runtime (2.5.1.17730) located at c:\Program Files\Common Files\Adobe AIR
    [2011-03-17:19:30:52] Performing pingback request
    [2011-03-17:19:30:52] Startin

    Hi,
    I'm sorry you're running into problems with the AIR installer.  Could you try out the script that I attached to this post and let me know if it helps you?
    Thanks,
    Chris

  • Adobe air problem please help

    I downloaded town of salem off steam, when i tried to run it it said i needed to get/update adobe air, so i though thats not too hard, when i procceded to download it and install it a message came up saying "An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." i searched all over your fourms and one thing kept coming up, download microsoft fix it. So i did, i ran it and uninstalled adobe air from my computer, because i already had a older version. Then following the fourms guidlines i re-downloaded adobe air installer and it still didnt work. Im very much so angry at this so please help me. Here is my logs
    [2014-12-30:20:17:59] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:20:17:59] Commandline is:
    [2014-12-30:20:17:59] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:18:05] Relaunching with elevation
    [2014-12-30:20:18:05] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air810b.tmp\adobe air installer.exe -ei
    [2014-12-30:20:18:05] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:20:18:05] Commandline is: -stdio \\.\pipe\AIR_8448_0 -ei
    [2014-12-30:20:18:05] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:18:05] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
    [2014-12-30:20:18:05] Installing msi at c:\users\brody\appdata\local\temp\air810b.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:18:08] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:18:08] Rolling back install of c:\users\brody\appdata\local\temp\air810b.tmp\setup.msi
    [2014-12-30:20:18:08] Rollback complete
    [2014-12-30:20:18:08] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:18:08] Runtime Installer end with exit code 7
    [2014-12-30:20:18:18] Runtime Installer end with exit code 7
    [2014-12-30:20:18:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:18:27] Commandline is:
    [2014-12-30:20:18:27] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:18:32] Relaunching with elevation
    [2014-12-30:20:18:32] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf6c6.tmp\adobe air installer.exe -ei
    [2014-12-30:20:18:32] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:18:32] Commandline is: -stdio \\.\pipe\AIR_11028_0 -ei
    [2014-12-30:20:18:32] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:18:32] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
    [2014-12-30:20:18:32] Installing msi at c:\users\brody\appdata\local\temp\airf6c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:18:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:18:33] Rolling back install of c:\users\brody\appdata\local\temp\airf6c6.tmp\setup.msi
    [2014-12-30:20:18:33] Rollback complete
    [2014-12-30:20:18:33] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:18:33] Runtime Installer end with exit code 7
    [2014-12-30:20:18:40] Runtime Installer end with exit code 7
    [2014-12-30:20:19:15] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:19:15] Commandline is:
    [2014-12-30:20:19:15] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:19:18] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:19:18] Commandline is:
    [2014-12-30:20:19:18] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:19:21] Runtime Installer end with exit code 6
    [2014-12-30:20:19:26] Relaunching with elevation
    [2014-12-30:20:19:26] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airb498.tmp\adobe air installer.exe -ei
    [2014-12-30:20:19:26] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:19:26] Commandline is: -stdio \\.\pipe\AIR_11420_0 -ei
    [2014-12-30:20:19:26] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:19:26] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
    [2014-12-30:20:19:26] Installing msi at c:\users\brody\appdata\local\temp\airb498.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:19:27] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:19:27] Rolling back install of c:\users\brody\appdata\local\temp\airb498.tmp\setup.msi
    [2014-12-30:20:19:27] Rollback complete
    [2014-12-30:20:19:27] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:19:27] Runtime Installer end with exit code 7
    [2014-12-30:20:19:48] Runtime Installer end with exit code 7
    [2014-12-30:20:19:56] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:19:56] Commandline is:
    [2014-12-30:20:19:56] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:19:59] Relaunching with elevation
    [2014-12-30:20:19:59] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air524d.tmp\adobe air installer.exe -ei
    [2014-12-30:20:19:59] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:19:59] Commandline is: -stdio \\.\pipe\AIR_916_0 -ei
    [2014-12-30:20:19:59] Installed runtime (1.5.3.9130) located at C:\Program Files (x86)\Common Files\Adobe AIR
    [2014-12-30:20:19:59] Starting silent runtime update. Updating runtime from version 1.5.3.9130 to version 15.0.0.356
    [2014-12-30:20:19:59] Installing msi at c:\users\brody\appdata\local\temp\air524d.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:20:00] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:20:00] Rolling back install of c:\users\brody\appdata\local\temp\air524d.tmp\setup.msi
    [2014-12-30:20:20:00] Rollback complete
    [2014-12-30:20:20:00] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:20:00] Runtime Installer end with exit code 7
    [2014-12-30:20:20:07] Runtime Installer end with exit code 7
    [2014-12-30:20:20:39] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:20:39] Commandline is:
    [2014-12-30:20:20:39] No installed runtime detected
    [2014-12-30:20:20:41] Relaunching with elevation
    [2014-12-30:20:20:41] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airfc80.tmp\adobe air installer.exe -ei
    [2014-12-30:20:20:41] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:20:41] Commandline is: -stdio \\.\pipe\AIR_12540_0 -ei
    [2014-12-30:20:20:41] No installed runtime detected
    [2014-12-30:20:20:41] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:20:20:42] Installing msi at c:\users\brody\appdata\local\temp\airfc80.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:20:43] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:20:43] Rolling back install of c:\users\brody\appdata\local\temp\airfc80.tmp\setup.msi
    [2014-12-30:20:20:43] Rollback complete
    [2014-12-30:20:20:43] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:20:43] Runtime Installer end with exit code 7
    [2014-12-30:20:20:49] Runtime Installer end with exit code 7
    [2014-12-30:20:20:53] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:20:53] Commandline is:
    [2014-12-30:20:20:53] No installed runtime detected
    [2014-12-30:20:20:58] Relaunching with elevation
    [2014-12-30:20:20:58] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air33c6.tmp\adobe air installer.exe -ei
    [2014-12-30:20:20:58] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:20:58] Commandline is: -stdio \\.\pipe\AIR_10044_0 -ei
    [2014-12-30:20:20:58] No installed runtime detected
    [2014-12-30:20:20:58] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:20:20:58] Installing msi at c:\users\brody\appdata\local\temp\air33c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:20:59] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:20:59] Rolling back install of c:\users\brody\appdata\local\temp\air33c6.tmp\setup.msi
    [2014-12-30:20:20:59] Rollback complete
    [2014-12-30:20:20:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:20:59] Runtime Installer end with exit code 7
    [2014-12-30:20:21:17] Runtime Installer end with exit code 7
    [2014-12-30:20:28:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:20:28:20] Commandline is:
    [2014-12-30:20:28:20] No installed runtime detected
    [2014-12-30:20:28:22] Relaunching with elevation
    [2014-12-30:20:28:22] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air344.tmp\adobe air installer.exe -ei
    [2014-12-30:20:28:22] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:20:28:22] Commandline is: -stdio \\.\pipe\AIR_17624_0 -ei
    [2014-12-30:20:28:22] No installed runtime detected
    [2014-12-30:20:28:22] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:20:28:22] Installing msi at c:\users\brody\appdata\local\temp\air344.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:28:23] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:28:23] Rolling back install of c:\users\brody\appdata\local\temp\air344.tmp\setup.msi
    [2014-12-30:20:28:23] Rollback complete
    [2014-12-30:20:28:23] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:28:23] Runtime Installer end with exit code 7
    [2014-12-30:20:28:28] Runtime Installer end with exit code 7
    [2014-12-30:20:28:36] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:28:36] Commandline is:
    [2014-12-30:20:28:36] No installed runtime detected
    [2014-12-30:20:28:38] Relaunching with elevation
    [2014-12-30:20:28:38] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air436f.tmp\adobe air installer.exe -ei
    [2014-12-30:20:28:39] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:20:28:39] Commandline is: -stdio \\.\pipe\AIR_19160_0 -ei
    [2014-12-30:20:28:39] No installed runtime detected
    [2014-12-30:20:28:39] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:20:28:39] Installing msi at c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:20:28:39] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:28:39] Rolling back install of c:\users\brody\appdata\local\temp\air436f.tmp\setup.msi
    [2014-12-30:20:28:39] Rollback complete
    [2014-12-30:20:28:39] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:20:28:39] Runtime Installer end with exit code 7
    [2014-12-30:20:28:41] Runtime Installer end with exit code 7
    [2014-12-30:21:01:10] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:21:01:10] Commandline is:
    [2014-12-30:21:01:10] No installed runtime detected
    [2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:21:01:12] Commandline is:
    [2014-12-30:21:01:12] No installed runtime detected
    [2014-12-30:21:01:12] Relaunching with elevation
    [2014-12-30:21:01:12] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air11c6.tmp\adobe air installer.exe -ei
    [2014-12-30:21:01:12] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:21:01:12] Commandline is: -stdio \\.\pipe\AIR_25440_0 -ei
    [2014-12-30:21:01:12] No installed runtime detected
    [2014-12-30:21:01:12] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:21:01:12] Installing msi at c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:21:01:14] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:01:14] Rolling back install of c:\users\brody\appdata\local\temp\air11c6.tmp\setup.msi
    [2014-12-30:21:01:14] Rollback complete
    [2014-12-30:21:01:14] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:01:14] Runtime Installer end with exit code 7
    [2014-12-30:21:01:14] Runtime Installer end with exit code 6
    [2014-12-30:21:01:16] Runtime Installer end with exit code 7
    [2014-12-30:21:01:57] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:01:57] Commandline is:
    [2014-12-30:21:01:57] No installed runtime detected
    [2014-12-30:21:02:04] Relaunching with elevation
    [2014-12-30:21:02:04] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aircb44.tmp\adobe air installer.exe -ei
    [2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:02:04] Commandline is: -stdio \\.\pipe\AIR_1920_0 -ei
    [2014-12-30:21:02:04] No installed runtime detected
    [2014-12-30:21:02:04] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:02:04] Commandline is:
    [2014-12-30:21:02:04] No installed runtime detected
    [2014-12-30:21:02:04] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:21:02:04] Installing msi at c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:21:02:05] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:05] Rolling back install of c:\users\brody\appdata\local\temp\aircb44.tmp\setup.msi
    [2014-12-30:21:02:05] Rollback complete
    [2014-12-30:21:02:05] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:05] Runtime Installer end with exit code 7
    [2014-12-30:21:02:09] Relaunching with elevation
    [2014-12-30:21:02:09] Launching subprocess with commandline c:\users\brody\appdata\local\temp\aire6fe.tmp\adobe air installer.exe -ei
    [2014-12-30:21:02:09] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:21:02:09] Commandline is: -stdio \\.\pipe\AIR_6912_0 -ei
    [2014-12-30:21:02:09] No installed runtime detected
    [2014-12-30:21:02:09] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:21:02:09] Installing msi at c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:21:02:10] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:10] Rolling back install of c:\users\brody\appdata\local\temp\aire6fe.tmp\setup.msi
    [2014-12-30:21:02:10] Rollback complete
    [2014-12-30:21:02:10] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:21:02:10] Runtime Installer end with exit code 7
    [2014-12-30:21:02:11] Runtime Installer end with exit code 7
    [2014-12-30:21:02:12] Runtime Installer end with exit code 7
    [2014-12-30:22:14:26] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:22:14:26] Commandline is:
    [2014-12-30:22:14:26] No installed runtime detected
    [2014-12-30:22:14:28] Relaunching with elevation
    [2014-12-30:22:14:28] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airf9e8.tmp\adobe air installer.exe -ei
    [2014-12-30:22:14:28] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-30:22:14:28] Commandline is: -stdio \\.\pipe\AIR_1380_0 -ei
    [2014-12-30:22:14:28] No installed runtime detected
    [2014-12-30:22:14:28] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:22:14:28] Installing msi at c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:22:14:32] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:32] Rolling back install of c:\users\brody\appdata\local\temp\airf9e8.tmp\setup.msi
    [2014-12-30:22:14:32] Rollback complete
    [2014-12-30:22:14:32] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:32] Runtime Installer end with exit code 7
    [2014-12-30:22:14:36] Runtime Installer end with exit code 7
    [2014-12-30:22:14:45] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:14:45] Commandline is:
    [2014-12-30:22:14:45] No installed runtime detected
    [2014-12-30:22:14:48] Relaunching with elevation
    [2014-12-30:22:14:48] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air4347.tmp\adobe air installer.exe -ei
    [2014-12-30:22:14:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:14:48] Commandline is: -stdio \\.\pipe\AIR_3328_0 -ei
    [2014-12-30:22:14:48] No installed runtime detected
    [2014-12-30:22:14:48] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:22:14:49] Installing msi at c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:22:14:50] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:50] Rolling back install of c:\users\brody\appdata\local\temp\air4347.tmp\setup.msi
    [2014-12-30:22:14:50] Rollback complete
    [2014-12-30:22:14:50] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:14:50] Runtime Installer end with exit code 7
    [2014-12-30:22:14:51] Runtime Installer end with exit code 7
    [2014-12-30:22:25:48] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:25:48] Commandline is:
    [2014-12-30:22:25:48] No installed runtime detected
    [2014-12-30:22:25:52] Relaunching with elevation
    [2014-12-30:22:25:52] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air68d0.tmp\adobe air installer.exe -ei
    [2014-12-30:22:25:52] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-30:22:25:52] Commandline is: -stdio \\.\pipe\AIR_6048_0 -ei
    [2014-12-30:22:25:52] No installed runtime detected
    [2014-12-30:22:25:52] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-30:22:25:52] Installing msi at c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-30:22:25:53] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:25:53] Rolling back install of c:\users\brody\appdata\local\temp\air68d0.tmp\setup.msi
    [2014-12-30:22:25:53] Rollback complete
    [2014-12-30:22:25:53] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-30:22:25:53] Runtime Installer end with exit code 7
    [2014-12-30:22:25:55] Runtime Installer end with exit code 7
    [2014-12-31:10:31:13] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:31:13] Commandline is:
    [2014-12-31:10:31:13] No installed runtime detected
    [2014-12-31:10:31:15] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:31:15] Commandline is:
    [2014-12-31:10:31:15] No installed runtime detected
    [2014-12-31:10:31:19] Runtime Installer end with exit code 6
    [2014-12-31:10:31:20] Relaunching with elevation
    [2014-12-31:10:31:20] Launching subprocess with commandline c:\users\brody\appdata\local\temp\air8bc9.tmp\adobe air installer.exe -ei
    [2014-12-31:10:31:20] Runtime Installer begin with version 15.0.0.356 on Windows 7 x86
    [2014-12-31:10:31:20] Commandline is: -stdio \\.\pipe\AIR_26988_0 -ei
    [2014-12-31:10:31:20] No installed runtime detected
    [2014-12-31:10:31:20] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:10:31:20] Installing msi at c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:10:31:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:21] Rolling back install of c:\users\brody\appdata\local\temp\air8bc9.tmp\setup.msi
    [2014-12-31:10:31:21] Rollback complete
    [2014-12-31:10:31:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:21] Runtime Installer end with exit code 7
    [2014-12-31:10:31:25] Runtime Installer end with exit code 7
    [2014-12-31:10:31:27] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:10:31:27] Commandline is:
    [2014-12-31:10:31:27] No installed runtime detected
    [2014-12-31:10:31:30] Relaunching with elevation
    [2014-12-31:10:31:30] Launching subprocess with commandline c:\users\brody\appdata\local\temp\airbff2.tmp\adobe air installer.exe -ei
    [2014-12-31:10:31:30] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
    [2014-12-31:10:31:30] Commandline is: -stdio \\.\pipe\AIR_25396_0 -ei
    [2014-12-31:10:31:30] No installed runtime detected
    [2014-12-31:10:31:30] Starting silent runtime install. Installing runtime version 15.0.0.356
    [2014-12-31:10:31:30] Installing msi at c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
    [2014-12-31:10:31:31] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:31] Rolling back install of c:\users\brody\appdata\local\temp\airbff2.tmp\setup.msi
    [2014-12-31:10:31:31] Rollback complete
    [2014-12-31:10:31:31] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
    [2014-12-31:10:31:31] Runtime Installer end with exit code 7
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    [2014-12-31:14:31:55] Installing msi at c:\users\brody\appdata\local\temp\aird9be.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
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    [2014-12-31:15:04:55] Runtime Installer end with exit code 7
    [2014-12-31:22:01:34] Runtime Installer begin with version 15.0.0.356 on Windows Vista x86
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    [2014-12-31:22:01:36] No installed runtime detected
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    [2014-12-31:22:01:37] Installing msi at c:\users\brody\appdata\local\temp\air8ffa.tmp\setup.msi with guid {7BBAEC47-1CC0-4CB8-ADB4-531B78DBD1DD}
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    [2014-12-31:22:01:37] Rollback complete
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    [2014-12-31:22:01:42] Runtime Installer end with exit code 7

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