RoboHelp 9 Crashes When Publishing From Framemaker 10

Hello,
I am attempting to publish my Framemaker 10 doc in Robohelp 9.  When I click publish, RoboHelp launches, and then quickly crashes while it says it's "loading components".
Both products are part of the TechComm Suite.
Anyway, it doesn't matter if I choose HTML Help, Adobe Air, WebHelp, for Flashhelp...this problem surfaces in exactly the same way.
The installation and output folders are all located on my local machine.
I can go to my Robohelp project and import my FM Book and get it to generate from there, but the problem with this approach is that it imports all of the xref references with each TOC entry, so this is unusable and impractical to edit by hand.
Is there an error log saved somewhere, so I can get more details on when exactly the application is crashing?

Not sure what you mean if you go into RH and import it – that’s basically what publishing is doing in FM. Have you set up a project and saved off the setting in the .isf file first? I believe you need to do that before the publish option really works.

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    I am trying to get footage off a set of DVDs I shot a while back (shot on a DVD cam, I forget what  the model is cuz it wasnt mine)  Anyway,  Everything went fine for the 1st 3 DVDs,  but when I got to the 4th, when I went to "get media" it does nothing for awhile, then if you try to click it freezes and the dialog box pops up saying the program is not responding and closes. 
    Also,  after that happened,  it does the same thing with the other DVDs when I go back to try them.  I can play it via my DVD player software, but Adobe crashes when I try to get the media.
    Also, after this error in adobe, my DVD drive locks and I can't eject via the manural button, and when i right click on the drive in My Computer hit eject, it says "error ejecting DVD-RW Drive" 
    I have to eaither log off/restart  or go into the properties and disable the drive and reenable to be able to eject the DVD.
    I really don't understand whats going on, and why its doing this.  Nothing changed on my computer inbetween ripping the DVD media, as I was doing them all back to back.  I would import from DVD, then export as WMV so I could send the footage to someone (the .VOB files wouldn't work for this and my file converters where not working right)
    I have done an uninstall and reinstall (with a registry clean in between) and even a system restore to a previous point to resolve another issue I was having. (Could not make new folders)
    But Adobe/DVD drive  is still having this issue.
    I'm running on an HP Pavilion dm4-1165dx Laptop with Win 7 64bit btw.  I can get exact specs later if its nessesary.   But it was working just fine until I got to the last DVD so IDK why it would just quit on me like this.

    John T.,
    You are correct. I probably was not clear in my question.
    If the miniDVD's were produced correctly, and all discs were finalized, first doing a Copy of those miniDVD discs to the HDD, would be my first step.
    While one can Import directly from DVD's, there are a couple of possible issues:
    The process will be much slower, than Importing from Copies on the HDD, especially an internal HDD.
    One will not have to have the particular miniDVD's inserted into the multi-drive (not possible with most computers and only one multi-drive.
    Good luck to the OP,
    Hunt

  • Why does InDesign crash when pasting from another InDesign document after upgrading to Mountain Lion?

    Model Name:          iMac
      Model Identifier:          iMac10,1
      Processor Name:          Intel Core 2 Duo
      Processor Speed:          3.06 GHz
      Number of Processors:          1
      Total Number of Cores:          2
      L2 Cache:          3 MB
      Memory:          12 GB
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      Boot ROM Version:          IM101.00CC.B00
      SMC Version (system):          1.52f9
    InDesign CS5 crashes when I paste text, a text frame or a graphic from another InDesign CS5 document. I upgraded from OSX 10.6.8 over the weekend.

    In-place upgrades are always a crapshoot. Try trashing the prefs (see Replace Your Preferences), but most likely you'll have to reinstall ID at the very least. YOu may have to do a clean install on the OS as well.

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