Robohelp 9 crashes when selecting

After I import FrameMaker files into RoboHelp I try to use File > Generate > ePub Output. I continually get an application error (0xc00000fd) and the program closes.

Hi there
Did you configure the script or simply try running it? For ePub, you have to download and install a separate application (7zip) and tell RoboHelp where you installed it before the script will work. I believe RoboHelp 9 has a dialog for that.
Cheers... Rick
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Hello folks!
I have a serious issue here on my Windows 7 64bit notebook:
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Hi ,
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Dear all,
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Just to be sure it is the topic that is causing the issue, create a new project and import the HTM file. If it is the file it may crash when you import or it may import but crash when you click on it in the Project Manager pod. If this happens, try opening the file in Windows Explorer. Does this display anything. You can also try opening the file in Notepad which should display your XHTML code. Come back if you find anything.

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Jamsa, Finland

That does help - thanks a lot.
Wayne Kroger
State Street Corporation
SQA-Princeton
(609) 580-6264
mail to: [email protected]
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RoboHELP 6 Crashes When Importing Word 2003 File

Discovered this today by accident (after modifying a Word
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If you select the following option in the Word file that you
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Debug Error!
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abnormal program termination
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KC

Hi Peter
Thank you for the suggestion. I created a new project, new
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Being a relativley new (1.5 yrs) user, I find running into
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Adobe Premiere CC Crashes When Selecting Multiple Clips

This project was already derailed by multicam, now that I've got my assembly edit ready to go, I've discovered a new show-stopper: Premiere Pro CC crashes when I select multiple clips on the timeline. I can't select more than 3 clips at a time, or the entire program comes crashing to it's knees. Anyone else experiencing something like this? Can anyone else reproduce this behavior?
Here's a video of the experience:
http://youtu.be/DPOUinOSzDE
Any word on an update?
ASUS G75VX
Windows 7 Pro, 64-bit
GTX 670MX, 3GB GDDR5
16GB RAM

Progress. I've been able to isolate the problem. On my timeline I have some "regular" clips and some "merged" clips. Regular clips are from either source: a Canon 7D (MP4 / MOV) or a Canon VIXIA HF G20 (AVCHD). The Merged clips are only from the Canon 7D only (for video) and an audio recorder (MP3 at 320kbps). The 7D footage is 1080/24p. The VIXIA also shoots in 24p.
Since "Merge Clips" sync on audio is not working for me, I've employed my former CS6 workflow:
1. Sync all of the video and audio clips through PluralEyes 3 resulting in a preliminary sequence, "Clips_to_be_merged_sequence".
2. I work my way through each of the clips, adjusting the audio track(s) for variances in drift between the on camera sound and the audio recorder. I do this enabling "Audio Time Units", rather than video frames, so I can get extremely acurate.
3. When I have a timeline full of nicely syncronized audio/video pairs, I merge clips, one painstaking clip at a time (of course I set up a keyboard shortcut for this). For the merge, I "sync on In points".
4. The merged clip is added to my project panel.
5. Now, when it comes time to choose my sound bite selects, I load the merged clip into the Source panel and mark my Ins and Outs.
6. Time to create a subclip, of course with the new SOFT handles. (I'VE BEEN WANTING SOFT HANDLES FOR A LONG TIME!!!)
7. The subclip appears to be properly created and placed into the Project panel. It even shows the correct duration (i.e. 14 seconds)
8. When I drag that subclip onto the timeline it drags the entire length of the parent clip, without in or out points (not just the 14 second subclip).
9. I undo and decide to go back through the original clips again; mark ins and outs and simply drop to the timeline (either Insert or Overwrite).
So in the end, I'm using sections of the Merged clip, but I'm not using Subclips of the Merged clips (because that doesn't work).
Now, what's happening, though I didn't know it when I recorded the video above, is that Premiere is crashing any time I select both "regular" footage and "merged" footage.
So, two bugs here:
1. Can't use Subclips that are derived from Merged clips in ANY timeline. Once dragged to the timeline it expands to the full duration of the original clip.
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JStrawn (staff) was kind enough to offer to take a look at some small sample files. But my interview clips are very long, and I'm concerned that if I export them, to make them shorter, they may not actually exibit the problems I'm having on the original clips.
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Photoshop crashes when selecting File / Automate / Batch

Photoshop users still need a fix for Photoshop crashing whenever they select Batch.
I understand that Adobe staff has chosen to blame scanner drivers for the problem. And, I've read the discussions thru last year (very long and boring when all you want is a fix). But, I'm not settled on several things which do not add-up.
First, I'll review the symptoms for the sake of all interested readers. Photoshop users have reported Photoshop crashing whenever they select File / Automate / Batch from the menu for years. This problem got much worse (widespread) since the release of version 12.0.4. The problem apparently affects only those with Train compatible scanners and who installed Adobe's optional Twain plugin. I never read how anyone came to this conclusion, but scanner drivers are being blamed. The accepted work-around is to disable or remove Adobe's Twain plugin.
Second, I want to point out that Photoshop works normally when using the Twain plugin. I can scan images and they are imported directly into Photoshop without any problems. This was the case before the 12.0.4 update and is still the case now.
Third, I want to pose my most pressing question. What does selecting "Batch..." have to do with scanner drivers? In other words, what possibly could Photoshop be doing with scanner drivers when selecting "Batch..." that it does not do when actually does use the drivers?
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>> What does selecting "Batch..." have to do with scanner drivers?
When running the actions for the Batch command, Photoshop updates it's menu/command state to check which commands are enabled or disabled based on the document state being changed by the actions. Part of that update is calling the scanner interface to see what is available or not, and at that point some drivers crash. Since the crash occurs in third party code executed within Photoshop's context - there was not much Photoshop could do to recover (there was exception handling, but it couldn't work across OS and DLL boundaries).
In Photoshop CS6, we spent quite a bit of time figuring out why they were crashing (apparently there was some assumption about the application GUI state), and how we could avoid them crashing in those circumstances - and now CS6 avoids the crashes in the Batch command even with the TWAIN plugin and drivers are loaded.

Robohelp 10 crashing when generating a CHM

I am running Robohelp 10.0.1.292 on a Windows 7 64-bit with 4GB of RAM. I have a Robohelp project with 1,969 topics from which I've successfully built three WebHelp outputs, but when I generate a CHM file using the same conditional tags as one of the WebHelp outputs, Robohelp consistently crashes on the same topic and produces two crash events in my Windows Event log:
Event #1
RoboHTML.exe
   10.0.1.292
   51493787
   mfc100u.dll
   10.0.40219.325
   4df2e0e6
   c0000005
   0005cb9b
   f64
   01cfa2a229b521c5
   C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\RoboHTML.exe
   C:\Windows\system32\mfc100u.dll
   e6b660f9-0e95-11e4-b500-001d0935163c
Event #2
RoboHTML.exe
   10.0.1.292
   51493787
   ntdll.dll
   6.1.7601.18247
   521ea8e7
   c0150010
   0008482b
   f64
   01cfa2a229b521c5
   C:\Program Files (x86)\Adobe\Adobe RoboHelp 10\RoboHTML\RoboHTML.exe
   C:\Windows\SysWOW64\ntdll.dll
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I rebooted my PC and restarted Robohelp, then applied a conditional tag to exclude the topic from the build and was able to successfully generate the CHM file. I turned off the conditional and have tried the following strategies which all result in the same two sequential Robohelp crashes:
Delete the CPD file
Delete topic from project and recreate it
Delete all the links to and from this topic
Remove topic from the TOC
Turn off conditional expressions
Delete the browse sequence
Delete the index
Change the path of the CHM file to one that is outside of the project
Shorten the output path of the CHM file to not have any spaces
Any insight would be greatly appreciated!
Thanks,
Alan

That doesn't surprise me. What seems odd is that you say the crash still occurs if you remove all content from the topic. That would certainly seem to imply that something is possibly fishy with the file name.
I'd be tempted to try a slight variation on the file name and see if that works. Also try a variation on the Topic Title.
Cheers... Rick

Cs4 dreamweaver suddenly crashes when selecting code/split view

i have looked around and found this issue in older posts from 2008 but have not found a resolution. i've had dw cs4 for mac for a several months and all of a sudden it started crashing when i select code/split view.
i have:
deleted prefs
deleted config folder and .dat file
started up in safe mode and new user mode
no other issues with any other adobe apps or crashing in general
have plenty of memory
got rid of extensions
i feel like it is a corrupted file that is doing it unfortunately i dont have my original disk on hand to reinstall right now (purchased cd instead of download). UGH!
i'm running: snow leopard / 10.6.4 / 2x2.66 ghz dual core intel xeon / 7gb memory
here are the first few lines of the same error code:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 19
Thread 0: Dispatch queue: com.apple.main-thread
0   libSystem.B.dylib             0x940d2099 szone_free_definite_size + 654
1   libSystem.B.dylib             0x940d1ba8 free + 244
2   com.apple.carbonbundletemplate 0x1e85431d js_FinalizeStringRT + 31
3   com.apple.carbonbundletemplate 0x1e835694 js_GC + 2156
4   com.apple.carbonbundletemplate 0x1e8359bc js_ForceGC + 67
5   com.apple.carbonbundletemplate 0x1e8592b1 js_DestroyContext + 150
6   com.apple.carbonbundletemplate 0x1e80bdc8 JS_DestroyContext + 25
7   com.apple.carbonbundletemplate 0x1e801237 JS_LangParser::DestroyJSEngine() + 43

Have you done a complete uninstall, clean up, and then reinstall? - Sounds like that's the only thing you haven't tried, so I'd try that next. Yeah, I know... a real pain. The sort of thing we on the PC side have to deal with far more often unfortunetly ;-/
Lawrence Carmer - *Adobe Community Professional*
http://www.Cartweaver.com
Complete Shopping Cart Application for
Dreamweaver, available in PHP and ColdFusion
Stay updated - http://blog.cartweaver.com

RoboHelp 9 Crashes When Publishing From Framemaker 10

Hello,
I am attempting to publish my Framemaker 10 doc in Robohelp 9. When I click publish, RoboHelp launches, and then quickly crashes while it says it's "loading components".
Both products are part of the TechComm Suite.
Anyway, it doesn't matter if I choose HTML Help, Adobe Air, WebHelp, for Flashhelp...this problem surfaces in exactly the same way.
The installation and output folders are all located on my local machine.
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Not sure what you mean if you go into RH and import it – that’s basically what publishing is doing in FM. Have you set up a project and saved off the setting in the .isf file first? I believe you need to do that before the publish option really works.

Adobe Photoshop crashing when selecting print preferences

Hi There,
It seems that within the past 2 days in our company we have had users complain that Adobe Photoshop is crashing when they go to print and print preferences. They say a window appears and says "Photoshop has stopped working and windows is looking for a solution".
Has anybody else experienced this over the past couple days? It was working on all computers until recently.
The computers are a mostly Windows 8 computers with 1 Windows 7.

try resetting preferences by holding down shift-ctrl-alt while starting ps. if done correctly a confirmation dialog with appear.
if that fails, this worked for someone else,
System Preferences>Print & Fax. Selected the Konica Minolta printer (the B/W printer was working fine). Changed the name. Still didn't fix it. Went back selected my newly named Konica Minolta then "Open Print Queue" (like Dave said)>print settings. Change the driver to "Generic Postscript printer." I could print, but only on letter-size paper, no other options available (need tabloid). Went back to system preferences>print & fax>Konica Minolta2>open print queue>drivers then I reselected the updated printer drivers--the same one that hasn't been working.

Robohelp 9 crashes when selecting

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