RoboHelp 9 editing on the network

I remember back when we were using RoboHelp 5 that we were warned against working on RoboHelp projects on the network. It was advised to always copy the project folder to your desktop.
We are using RoboHelp 9 now, and it was asked why we are not working on the network drive. Is it still inadvisable to work on RH projects on the network? I'd like to gauge the responses before returning with an answer.
Kevin

Hi Kevin
The same advise holds true today. Avoid the network.
Cheers... Rick
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Similar Messages

InDesign becomes unresponsive when editing text off the network. Techs are flummoxed!

Recently my InDesign (CS6 running on Windows 7 Pro 64 bit, 8gb ram) has become almost totally unresponsive when I go to open and edit a file off the company network. Our techs have no idea what is going on and are considering having to re-build my profile as a last resort as we have tried everything else.
A bit more of a descriptoin of the problem: When I go to edit an InDesign file off the server it first takes longer than normal to load but eventually does. You can scroll up and down the pages, move and resize boxes, place new pictures but as soon as you try to do anything text based (edit new text or make a new text box) the whole program freezes to the point you have to task manager out and kill it. It is not a corupt file because if I copy the file directory with all links over on to my computers local hard disk the file works totally fine it is only when editing over the network and when edouble clicking to edit text.
What we have done to try and fix the problem:
Reinstal InDesign - No effect
Cleared the preferences (shift + ctrl + alt + windows key on InDesign startup) - No effect
Our techs have tried editing my profile registry to no avail and we are all compleatly at a loss to what is going on. There are several other instances of the program across the company (mainly versions 5.5 and one other 6) and they all work fine editing files straight off the network.
Anyone have any idea what it could be, such a specific problem being only when it is editing text based areas? The techs dont want to have to re-build my profile as it is a lot of back end work to do to be able to re-instate it straight away.
Many thanks in advance for any insights into the issue

So we have finally fixed the issue and are currently cracking out the bubbly!
It turned out to be the network path shotcut I was using to access the shared drive where I was editing the files from. I work for a restaurant so we have a shared drive where each site can access their files, this is where the food menu files reside and I had created a shortcut that, although accessed the correct area did it using a path which had a double backslash in it.
The true path for the shared drive is \\hm\mydocs\restaurant\menufile.indd and this is the shortcut I was using to open the file up from. For all other files like Word, Excel, even other Adobe programs like PSE10, and Lightroom it seems to work fine. For some reason InDesign does not like this path with the double backslash in. As soon as I changed the shortcut path to just m:\ (the letter of the shared drive on the network) everything was working again and we can all sleep, it was driving us mental. Re-installed windows, InDesign created a new network user profile the works.
I hope this may help someone else in a similar situation in the future

After moving shared profiles to Windows 7/32 Pro PC, I can't access them from XP box mapped to the profile share (P:\Profiles...) after editing profiles.ini to point to the network share. I can edit files in the profile directory from XP.

Previous configuration: Shared profiles located at D:\profiles\ on PC1 (XP Pro SP3). 2nd PC (PC2 also XP Pro SP3) mapped to \\PC1\Profiles via mapped drive P: and using absolute reference in profiles.ini on PC2. Remote profiles work OK on PC2.
New PC added (PC7) to eventually replace PC1 (Windows 7/32 Pro). Profiles moved to D:\Profiles on that box. Firefox and Thunderbird work fine on PC7 with the local profiles. Profiles.ini edited on PC1 to point to the network share and will not access the remote profiles. Access permissions are set to full for everyone. I can write and edit to files in the profile directories from PC1.
I tried adding a profile with the profile manager and tried to force it to use the network share, but it still located the new profile down in the default directory ...\application data\Mozilla\Firefox\

Well, try this (I was able to fix my with these steps):
Go Utilities > Disk Utility
Select your Startup Disk, e.g. Macintosh HD
Then, under the First Aid Tab, click Verify Disk Permissions.
If there are errors, then click repair Disk Permissions.
After it is done, restart the computer and see if your problem is resolved.
I hope this help.
Zeke
www.ZekeYuen.com/blog/

Oracle Personal Edition (disconnected from the network)

Hello everyone,
I have oracle PE 10.1.0.2 installed on my laptop (running windows xp pro sp2). I have the laptop connected to the network most of the time. Yesterday, I was trying to access my database while I am in the coffee shop but I couldn't. I was getting a "no listener" error from the application I am using. I took a look at the running services and I found out "OracleDBConsoleorcl" and "OracleServiceORCL" did not start. I tried to start them. But I was getting a type 2 error. tried to reboot. no good
When I connected my computer to network, I was able to connect to the database from my application and from the enterprise manager.
I searched this forum and I found out that I need to configure a loopback adaptor if Oracle DB is installed on a DHCP computer. In my case, I am disconnected from the network. Would a loop back adaptor fix the issue? Would it cause any problems when I connect back to network? In another word, would the database listener and OracleServiceORCL services work if I am connected and disconnected from the network?
Thanks for the help

I do not have Personal Edition, but if you can a check, make a copy/backup, and then change the entries in $ORACLE_HOME\sysman\config
$ORACLE_HOME\sysman\config\emoms.properties $ORACLE_HOME\sysman\config\emd.properties
and any httpd configuration files in that directory.

ITunes 10.0.1 "the network connection could not be made"

This was not a problem for me on 10.0. I can no longer update my podcasts because I get this error message
"There was a problem downloading (podcast name) the network connection could not be made"
so first I ran diagnostics for the network connection and it said that it could not make a secure connection to the itunes store. I clicked help and it said to add a rule to the windows firewall (even though one already existed), I did that and now its green but I still get the same error message. Here is the information from the diagnostics.
Microsoft Windows 7 x64 Ultimate Edition (Build 7600)
iTunes 10.0.1.22
QuickTime 7.6.8
FairPlay 1.9.16
Apple Application Support 1.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.2.0.47
Apple Mobile Device Driver 1.49.0.0
Bonjour 2.0.3.0 (214.3)
Gracenote SDK 1.7.1.420
Gracenote MusicID 1.7.1.78
Gracenote Submit 1.7.1.106
iTunes Serial Number 0637C6B672852BC1
Current user is not an administrator.
The current local date and time is 2010-09-28 09:37:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Video Display Information
NVIDIA, NVIDIA GeForce GTX 260M
** External Plug-ins Information **
No external plug-ins installed.
iPodService 10.0.1.22 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.2.0.0 is currently running.
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {A05144D0-DC62-4367-9AEA-8537EF0D39C9}
Description: Intel(R) 82577LC Gigabit Network Connection
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: none of your business
DHCP Enabled: Yes
DHCP Server: none of your business
Lease Obtained: Tue Sep 28 09:02:30 2010
Lease Expires: Thu Sep 30 09:02:30 2010
DNS Servers: none of your business
Adapter Name: {E8E377A7-4E43-4F3C-9BE3-9218319096C5}
Description: VirtualBox Host-Only Ethernet Adapter
IP Address: none of your business
Subnet Mask: 255.255.255.0
Default Gateway: 0.0.0.0
DHCP Enabled: No
DHCP Server:
Lease Obtained: Thu Jan 01 09:00:00 1970
Lease Expires: Thu Jan 01 09:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Last successful store access was 2010-09-28 09:34:16.
I modified it slightly because my IP address is not necessary for troubleshooting this issue. is anyone else having the same problem? how can i fix this

Did you get anywhere with this? I'm getting the same error when I try to use Home Sharing. It worked through all the 9.x versions, but with 10.0.1, I can't even home share between two identical MacBooks. I get the above error when I try to copy a song / video / etc. from one library to another.

"filter failed" HP printers fails to work over the network

I got the common error "filter failed" when using my HP Color Laserjet 1600 through the network. Yet the printer works fine using directly from the computer it is connected via usb.
This is my home network and I am not here often, but I am fairly sure everything worked out-of-the-box few weeks ago...
I already tried both suggestion from the wiki, I started and enable avahi-daemon in all computers and the set the permission of the usb port to 0666:
% lsusb | grep Hew
Bus 001 Device 003: ID 03f0:3a17 Hewlett-Packard Printing Support
% ls -l /dev/bus/usb/001/003
crw-rw-rw- 1 root lp 189, 2 4 set 11.00 /dev/bus/usb/001/003
I am stuck, any insights? What can I try?
Last edited by ezzetabi (2013-09-04 09:13:00)

try making certain that you have the latest drivers installed, which you can caget fron HP. After downloading do to system prefs>>print/fax. hightlight the HO1320n (use the - key). then use the add 9+) key ang select the HP1320n icon to add the nem printer. Set the HP as your your default printer. When you go to print for the first time, make sure that the selected printed is the the HP1320. It should go. Sometimes it need to be re-created when there are multiples.
Good luck and hope this helps

How to change my Macbook Pro's mane on the network ?

Hi all,
I trust your all well !
Could you please help me ? I want to change my Macbook Pro's mane on the network, I mean when I check all the computers using the network, I always find mine named with its IP or "MACBOOKPRO-1FQC" and I would like to change to "Ben's MacBook Pro" or something similar. I tryed to figure out to do it but I din't find out.
Thaking you in advance,
Ben

Go to System Preferences>Sharing and Edit the name of your computer:
That simple.
Clinton

Firefox Does Not Open a Link Pointing to a .bat file on a the network drive on local website

Make and model of network drive?
--HP Priliant DL580 G5
How is you network set up?
--Novell Netware 6.5
What router are you using?
--Cisco router c3825
What are you trying to do with the batch file?
--simple program that launches a batch file that is in the network drive
Interent Explorer shows the following when launching the link.
>File Download-Security Warning
>do you want to run or save this file?
>Name: johndoe.bat
>Type: MS-DOS Batch File, 308 bytes
>From T:\xx\xxxbat
Has this worked in previous versions of FireFox?
>no and it does not work with newer v11.
Whats the issue with using IE if it works from IE?
>we have users that use FF on regular bases and just for a link to switch browser it is not user friendly. all though we are supporting two browsers we do not want to take FF out of network.
Is there a reason you want to use FireFox?
>FF has gained popularity in our agency and it would be best to have this link work on FF as well.
--HERE IS THE CODE--
<td valign="top"><a href="file:///T:/Geosupport Desktop Edition/bat/Goat.bat"
type="application/bat" target="_blank"><img src="../../images/technology/Goat.gif" alt="Goat" width="32" height="28" hspace="4" vspace="2" border="0" align="left"></a>Geosupport On-Line Address Translator, or GOAT, is an interactive Windows application that allows the user to request geographic data through Geosupport function calls. Use of GOAT requires no programming skills and provides valuable information to the casual user.<br>

Firefox sees that (at least local or network dive located) .bat files are text and renders them as such. To download it as a .bat file, use save page as, (or Control-S) change "text file" to "all files" and type .bat onto the end of the filename, then hit save. Not ideal I know, but better than nothing.

Weird: Backup file works fine from the network but not when moved into sandbox environment

We have a valid full backup of a database. We know it is valid, we have restored it twice from the network with no problems, but we do not have access to the network location from our sandbox environment.
The .bak file is sizable at about 9GB. The .bak file resides on our internal network, in a SAN drive. No problems there. When we copy the file from there into a sandbox environment to attempt the restore in the sandbox environment it gets corrupted. We've
tried three different times and all three different times it gets corrupted. First time we copied the file over to the sandbox the restore went up to 50% and failed. The second time we copied the file again and attempted the restore again it failed at 70%.
The third time it failed at 60%. The error message we get during the restore is "...Read on ... failed: 13(The data is invalid) Msg 3013, Level 16, State 1, Line 1 Restore database is terminating abnormally."
Now some background here. To move the file our network team is doing this: they have this .vmdk file that they mount out in our production environment (which has access to the network location where the .bak file is), copy the file into the drive, then move
the .vmdk file into the sandbox environment(which does not have access to the network location), mount the drive in the sandbox environment, and then I have access to the .bak file from within the sandbox environment.
Something in the process of using the .vmdk file to move the .bak file from production into the sandbox is causing the file to get corrupted.
Any thoughts? Has anyone seen this before? Any idea? TIA,
Raphael
rferreira

Original server that generated the .bak file:
Microsoft SQL Server 2008 R2 (SP1) - 10.50.2550.0 (X64)
Jun 11 2012 16:41:53
Copyright (c) Microsoft Corporation
Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
Server where I CAN restore the .bak file from the network location (not inside the sandbox):
Microsoft SQL Server 2012 (SP1) - 11.0.3128.0 (X64)
Dec 28 2012 20:23:12
Copyright (c) Microsoft Corporation
Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
Server inside the sandbox where I get the error when attempting to restore the backup:
Microsoft SQL Server 2008 R2 (SP1) - 10.50.2550.0 (X64) Jun 11 2012 16:41:53 Copyright (c) Microsoft Corporation Enterprise Edition (64-bit) on Windows NT 6.1 <X64> (Build 7601: Service Pack 1) (Hypervisor)
rferreira

Share the same files to different users over the network

Hi,
I have a server running in my home network and want to share my photos accross the network. The photos have to be accessable from linux and windows clients and from different user accounts. The filesystem to share is btrfs right now. I would like to stick to it, but if this should turn out to be an issue, I will change it to s.th. else. I could use samba with a dedicated samba user or ftp, but both solutions feel hacky to me. Is there a better approach to the problem?
Thanks,
Wolfgang
Last edited by ReedWood (2013-09-13 08:32:26)

Personally I'd go with an ftp server since I got that to work in the past but samba might do a decent job, too (don't know, never used it). But you can also just set up a web server to share your pics (maybe with a nice gallery web app?). The technology used itself does not matter that much.
Now, on to the important question: What about security? Do you need some kind of authentication or can you get away without any login stuff (since no bad guys can connect to your network anyway)?
FYI I used vsftp and pam as described at http://www.cyberciti.biz/tips/centos-re … users.html to get my ftp server running. You might be able to expand this to other solutions as well. I had to password protect my ftp server since I wanted to have write permission, too. For read only I might have been fine with anonymous ftp back then.

How can I add or change the Network I'D for the TouchPad?

Most devices on a network have names for the device for one reason or another. This helps to distinguish between connected devices and the legitimacy thereof.
So far I have been unable to add a Network ID to this TouchPad.
With the Amazon Kindle Fire had seen the network ID as "My Phone" which I really wanted to change, and fast. Did manage to change it with an Android app called Fing, which allowed me to use a rather unorthodox network identification name.
Would like to find another network utility that can do the same for the HP TouchPad. Any ideas as to a utility, or a more manual method? Fing via the Kindle Fire shows no network ID for my TouchPad.
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

Hello Xelkos,
What you're talking about is actually a feature of DHCP. When asking for an IP address, a client can send a hostname to the server so that it can be easily identified in a human-readable way.
By default, this is disabled on the TouchPad. To enable it, you're going to need to edit a text file on the device. There's lots of different ways to do this, so pick your favorite and then follow these insturctions.
Find /etc/dhclient.conf and open it
Find the line that starts with:
# send-hostname
Delete the "#" sign in front of the line and change the text inside the quotes. This text should be whatever you want your hostname to be:
send-hostname "TouchPad"
Once you've done that, save and close the file
Next, turn Wi-Fi off and then back on. You should now see your hostname show up on your Access Point / Router.
NOTE: Remember that in order to make these changes permanent, you must set the file system as read-write:
mount -o remount,rw /
You must also set it back to read-only when you're done:
mount -o remount,ro /

Lightroom across the network, is there ANY way?

We have to process large catalogs with 8000 plus images and are under a time limit of about a week tp process them ...usually.
We put the catalog on one PC we call the Master and would like to be able to have other staff work on the catalog from one of the other PC's on the network. We have 12 PC's on a peer to peer network ( no server) and I need to split up the load and have several people working on it at once. I need to be able to open a catalog from another PC, while several other people are doing the same thing on different parts of the catalog so I can get these jobs out the door without one person or PC managing the whole job.
We don't put it on an external hard drive and move from one PC to another, that still defeats the purpose.
So far LR says it cannot work across a network, so I can't open a catalog from a laptop and work on the project from home ( for example) and I don;'t want to be duplicating all 8000 images on all the PC's so we are at a point where I need to ask for help...
Right now I export part of the master catalog to anoter PC with the oiginal images copied to the second PC, make my edits and Export back to the Master PC in a subfolder by the dancers name. Slow, but it does work. I would rather not have to do that on multiple machines to speed up the project.
Isn't there some way I can open the master catalog form another PC on the network, make the corrections and do the export right there?
Thanks everyone - any help is appreciated!

No.
There are risky workarounds that allow you to open a catalog that's on the network, but none that allow multiple users to access the same catalog. Any such workaround is a sure-fire way to corrupt the whole thing.

Acrobat 11 pro (Creative Cloud master collection licence) doesn't save files changes only from the network and a user profile. We can't recreate the user profile due other programs setting

Steps to reproduce bug:
1. edit .pdf file from MS network (i.e a share).
1.1 Browsing the network.
1.2 Once that the file is found.
1.3 Select the file, right click and select edit with Adobe Acrobat".
2. save changes.
Results:
I get message box "document could not save because write access was not granted. only read"
Expected results: I have to save the file because the user has all rights file’s security.
Can you help me ?
Thanks in advance
Enrico

First, you should ask in Acrobat
The Cloud forum is not about using individual programs
The Cloud forum is about the Cloud as a delivery & install process
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll
Second, different program, but what helps with SOME permission errors is in the link below
Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)

OWB Error while deploying the mapping Io exception: The Network Adapter co

Hi,
We are using OWB 10.2 in our production environment.Actually we are using OWB only for development.
After deploying each mapping we will create scheduler job for execution of these mappings.
Recently our staging DBs port has been changed to 1522 from 1521 and i have gone throgh the below steps.
1) Changed the port in tnsnames.ora file.
2) In Start Control Centre Servioce ,i have changed the port to 1522 for owbownr user and started the service successfully.
3) i have run the script UpdateLocation.sql from the OWBOWNR schema and updated the port number.
4) I tried to run the UpdateControlCenter.sql in owbownr schema and staging schema also,but i am getting an error like below.
SQL> @UpdateControlCenter.sql
This sql script sets the host:port:service parameters for a control center
in the OWB Client Repository.
The connection type must be host:port:service and cannot be changed
using this script.
Enter Control Center Name: DEFAULT_CONTROL_CENTER
Host: 10.109.65.62
Port: 1522
Service Name: DWHOWNR
Update location properties for DEFAULT_CONTROL_CENTER
Location Type =
Control Center DEFAULT_CONTROL_CENTER Found
Connection Type SQL*NET Connection cannot be updated
PL/SQL procedure successfully completed.
5) When i am running the service_doctor.sql on owbownr schema i am getting incorrect port number like below
SQL> @service_doctor.sql
There are errors in one or more PL/SQL packages and functions
Platform properties have been loaded correctly
Platform location has been seeded correctly
NLS messages have been loaded correctly
The platform service is available
There is a problem accessing the service startup script from the database
server
Here is the detailed error message which contains the name of the start
script file:-
Service startup file 'null/owb/bin/unix/run_service.sh' is not
accessible from the database server on instance number 1
Please verify that the disk containing the file is visible to the
database server
Please verify that the database server account has access rights on the
file
There is a problem with the repository connection information used to
start the service
Here is the detailed error message which contains the connection
information passed to the service:-
Cannot connect: user=DWHOWNR host=10.109.65.62 port=1521
service-name=DWHSTG
Please verify that this information is accurate
If this information is correct, then please use the
'set_repository_password.sql' script to reset the stored password
PL/SQL procedure successfully completed.
6) After login to OWB ,i have checked the Location,OWB Repository Location And Control center In OWB connection Explorer,
and all the connections are successful.
After this i took Control Centre from Tools and i tried to deploy one mapping.
And i got some error like below.
Name
Type
Status
Log
COPY_OF_ICDMAPFCTAWB
Description : Runtime User : ICGSTG Started : 2011-10-24 19:32:19.0
Name
Action
Status
Log
None
Error
Io exception: The Network Adapter could not establish the connection
None
Error
Io exception: The Network Adapter could not establish the connection
None
RECOVERY
RPE-01008: Recovery of this request is in progress.
Job Summary
Updated : 2011-10-24 19:32:19.0 Job Final Status : Completed with errors Job Processed Count : 0 Job Error Count : 0 Job Warning Count : 0
I think the issue is due to the wrong port number .
Can any one help me to solve this issue??
Edited by: 892899 on Oct 24, 2011 6:01 AM

Hi Allan,
Thanks for your quick reply.
I have checked in OWB\Locations\Database\Oracle\Location\DB Connectors and also in Control Center\Location\Connectors,seems like there is no connectors created.
Do you have any other suggestions?
Also i analyzed the UpdateControlCenter.sql in that
select value into v_connectiontype from cmpstringpropertyvalue_v where logicalname = 'CMPLocation_ConnectionType' and propertyowner = v_elementid;
the qry returns 'SQL*NET'.
Any workaround for these???
Please reply.

Office 2010 & 2007 - Excel and Access File Locking Out On the Network With Multiple Users

This is also posted in the Office 2010 - IT Pro General Discussions, but was suggested to repost here, since a definitive answer was not found.
Hi,
An issue that's happening is that Excel and Access files are locking on the network. We're currently using Office 2007 and 2010.
Here are some different scenarios that are happening:
When opening the file it is locked out by “User X” which is the person that has the file locked out and no one else can open the file.
When opening the file it is locked out by “User Y” which is NOT the actual person, but is locked out by “User X” and no one else can access the file.
When opening the file it is locked out by “…another user” which is generic and no one else can access the file.
The two more common events are incident 1 and 2 with 3 happening the less common.
This message will continue until the sessions are closed through computer management on the file server.
The file server is running Windows Server 2003.
This does happen on both Windows XP and Windows 7 clients.
This does happen for users using Office 2007 and Office 2010.
There are two sets of Office 2010 Users when it comes to patches. Everyone has the most current patches with Office 2010 SP2 while anyone that has Microsoft Project 2010 is using all the current update before Office 2010 SP2.
All users that are using Office 2007 have all the current patches and service packs.
Another variable is that we have users that will leave a file open on the network for 3+ days and after a while it will lock the file out.
Also we have Shadow Copy that runs daily on the system which I'm not for sure if that impacts anything if a file is opening during that time.
Any ideas on how to mitigate the lock out issues would be appreciated.
Thanks,
Binary Process
Edit November 12, 2013: This issue can occur if and if not another person actually has the file open. If the person doesn't have the file open then there is a hung connection which needs to be disconnected by going to the Computer Management of the File
server.

Hi Binary,
I know that the description of the hotfix does not relate to the issue. The purpose is to install it for upgrading SMB related file.
A similar issue I encountered before:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/b7fcc59b-52d9-4a02-863a-1a529bcb8cb1/temp-doc-etc-files-dont-close-after-a-file-closes-this-causes-locked-files?forum=winserverfiles
It is resolved by upgrading SMB files so maybe it will help on your case.
Another hotfix which may related:
http://support.microsoft.com/kb/983458
If you have any feedback on our support, please send to [email protected]

RoboHelp 9 editing on the network

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