RoboHelp 9-Email Hyperlinks

I inserted an email address in my document. I then inserted a Hyperlink. In the Link To: I selected Email.
The email address became a hyperlink. When I tested the link, email opens like it should, however, the email address does not display in the TO: field.
How can I make the hyperlink also display in the TO: field in the email message?
Thank you.

Hi there
Did you remember to add the address? After you clicked the button and mailto: was placed into the field, did you type the address right after that as in:
mailto:[email protected]
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Similar Messages

  • Need help with email hyperlinks in presenter 7

    I've been using presenter 6.2 with powerpoint for a while,
    and I've just upgraded to 7. However, now email hyperlinks
    (mailto:) no longer work. Has anyone else had this problem? How do
    I fix it?

    I've built my project in powerpoint 2003 with presenter 7. My
    associate imported a 2003 powerpoint project into office 2007 with
    presenter 7 and it didn't work. My assumption is that your way
    might work if I created a new project with powerpoint 2007 and
    presenter, as opposed to importing an older version of powerpoint.
    p.s. This issue is not apparent with presenter 6.2 and in
    both powerpoint 2003 & 2007, the mailto link works in
    "slideshow"

  • Adobe Presenter 9 navigation to webpage was canceled when click email hyperlink

    Windows 7, IE 10, Adobe Presenter 9
    I have an email hyperlink created in PPT/Presenter that works fine within PPT.  However, when I publish the course to My Documents and view the presentation, once I click the email hyperlink, it opens an email but opens an additional window..."Navigation to webpage canceled".  It reacts this same way when published to our LMS.  The user will need to close the extra window, which may cause confusion.  Our IT department has looked at my IE security settings and I have set my flash security settings to "allow" for My Documents folder.  I went back to a similar course I created a couple of years ago, but I do not receive this message when I click the hyperlink.  I was using an older version of Presenter at that time.
    Has anyone experienced this same issue and had a resolution?
    Madonna

    Hi,
    Could you perform the followings:
    Make sure there're no duplicate records in the DNS Servers
    Flush your DNS Cache at the Server & Client
    Refresh any DNS Cache at the HLB (if any)
    When the error appears, right click on the console and provide a screenshot on this
    If you suspect that FE1 is the culprit, had you tried turning it off and monitor the situation?
    Thanks!
    James Ooi MCITP Lync Server 2010 | Blog: http://jamesosw.wordpress.com | Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial
    to other community members reading the thread

  • Creating a blank subject-line in email hyperlinks

    I'm producing a pdf that includes email hyperlinks, and want to leave the subject line blank so responders can choose the most appropriate line themselves. Keynote, however, seems to insist on a subject line being provided, otherwise it defaults to showing 'email subject'.
    Anyone know if it's possible to produce a blank subject line for the email links?
    iBook G4   Mac OS X (10.4.6)   1.2 GHz, 768 MB

    Sorry, I figured it out. I was "re-creating" the text box by copying the original text in order to keep the font. When I tried the procedure starting from scratch, voila - new, accurate Email Me button.

  • How do I delete email hyperlinks in a Numbers Table doc??

    I'm using Numbers' Tables for a membership list and would like to have the email hyperlinks removed from this doc. When I highlight and rt. click, the menu gives me the options to follow or copy the link but not delete it.   =\

    Not sure why Copy Paste Values would work on my machine and not yours.
    Here are screenshots of Jerry's instructions:
    The Inspector (check 'Make all hyperlinks inactive')
    The preferences (uncheck 'Automatically detect email and web addresses'):
    Jerry, do these do different things, the Inspector targeted just at selected cells, perhaps?
    SG

  • Adding a merge field to an email hyperlink in a word 2010 email mailmerge

    I am using word 2010, excel 2010, and outlook 2010 to send out the following email with email mailmerge to 50 + people.
    The highlighted names in the greeting are two merge fields - First_Name and Last_Name.
    The hyperlink is an email hyperlink to the following email message:
    Will you attend?   ___ Yes   ___  No
    The hyperlink is as follows:
    I would like to place the merge First_Name Last_Name in the hyperlink to sign the RSVP email back to me. I have tried many modifications of the hyperlink code and nothing works consistently. It will place one name as the signer but will not pick up
    the following names the merge fields.
    I would like the final email hyperlink to look like this:
    Will you attend?   ___ Yes   ___  No
    Jody Smith
    Can anyone tell me how to add the First_Name Last_Name to the hyperlink email so that each ricipient's name from the original email will appear in the hyperlink email as shown
    above?
    Thanks!
    Ben

    Hi All,
    To help other community members who may have similar problem, I quote Peter Jamieson's answer here:
    (Edited a little...)
    I can get this to work here, but there are some things you need to pay attention to when merging to HTML email (rather than to new documents etc.).
    The Hyperlink field code I start with is as follows:
    { HYPERLINK }
    Insert that using ctrl-F9 to insert the special field brace pair { }, insert the Word HYPERLINK, then select the field and update it using F9.
    View the field code results (press Alt-F9 if necessary). In the English language version of Word you should see 
    Error! Hyperlink reference not valid.
    Important point number 1:
    Do not update the result of this HYPERLINK field again (i.e. don't select it and press F9). If you do, every email will always show the same link text. As
    far as I can remember, this behaviour is different when you merge to a document rather than email, or perhaps merge to attachments. This can be a problem if you need to update other fields in your email, or if the email is being used by other people who might
    (for whatever reason) update the HYPERLINK field
    Now modify the display text.
    Use the Arrow keys to move the insertion point so it is between the "E" and the "r" in the Word "Error", and type
    Click here to RSVP!
    Then you can select and delete the "E", and the "rror! Hyperlink reference not valid."
    Select the text and apply the Hyperlink style to it (Home tab of the Ribbon->Styles).
    When you toggle field code display using alt-F9, you should see the original field
    { HYPERLINK }
    Now click after the K of HYPERLINK and insert the following fields and text (or copy them from somewhere else):
     "{ SET x 1 }mailto:*** Email address is removed for privacy ***?subject=July%20Wine%20and%20Spine%20&body=%20Will%20you%20attend?%20%20%20___%20Yes%20%20%20___%20No%0A%20%0a%2{
    MERGEFIELD First_Name%20{MERGEFIELD Last_Name }"
    so that your field now looks like
    { HYPERLINK "{ SET x 1 }mailto:*** Email address is removed for privacy ***?subject=July%20Wine%20and%20Spine%20&body=%20Will%20you%20attend?%20%20%20___%20Yes%20%20%20___%20No%0A%20%0a%2{
    MERGEFIELD First_Name%20{MERGEFIELD Last_Name }" }
    As usual, all the {} need to be the special field code brace pairs that you can enter using ctrl-F9 on WIndows Word.
    At this point, experienced field users will have to resist the temptation to select the fields and update them. Dont do it!
    Save the document.
    Test the email merge. At this point, I would hope to see the results you want.
    If not, I do not know why this works OK on my system but not yours.
    Important point number 2 You may be wondering why
    there is a { SET x 1 } field inside the HYPERLINK code. It's because when you are working with a .docx, if you save, close and reopen your document, you may find that Word has resolved all the merge fields nested inside your HYPERLINK field (i.e. replaced
    the field codes by their results). This behaviour can appear arbitrary, and the reason that (for some reason), Word does not resolve the nested fields if there is a Word bookmark inside the HYPERLINK field. Now if the insertion point or selection ws inside
    the HYPERLINK field when you save/close the document, there will be a bookmark in there, because Word inserts a bookmark called _GoBack, which enables the user to go back to the previous selection. But if you click outside the HYPERLINK field before you save,
    there wil be no such bookmark and Word will resolve your field codes. So we put the { SET x 1 } in there to ensure that there is a bookmark (in this case, called X) to prevent that from happening.
    Alternatively, if you save as .doc format (not recommended these days if you can avoid it) Word does not resolve these fields and you don't need the { SET } field.
    And that's it. Whether that will be enough for your Merge to work as you hope, I cannot be sure, but all I can say is that without doing those 2 things, it almost certainly
    won't.
    [[I originally had a third thing. I actually now think it's incorrect, but I'm going to leave it here just in case.
    Important point number 3: If it does not work, there is
    at least one other thing that could be wrong, although I think it is highly unlikely. There is a Windows registry setting called FieldCalcSecurityLevel, which was introduced about 12 years ago when Microsoft made some security-related changes to the behaviour
    of certain types of field. I'm not going to step through how to look for that, but for example, in my registry, for Word 2010, it is at
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options
    It may be elsewhere.
    If you cannot find that Option, or it is there and is set to the default value (1), then something else is wrong and I do not know what it is. However, if it is set to 0 (which
    makes Word use its original behaviour, you will have to set it to 1 to get this to work.
    Thanks for your understanding.
    Steve Fan
    TechNet Community Support

  • Interactive PDF- email hyperlink bringing up email window and "Page not found" webpage?

    Created interactive pdf with email hyperlink, however, not only does clicking on link bring up email message also brings up "Page not found" in a web browser. How to resolve? Email link setup appropriately in InDesign CC?

    Any suggestions??? Open to trying a work around...

  • How do I customize the subject of an email hyperlink

    how do I customize the subject of an email hyperlink? I added a hyperlink to an image. On click, I want a new email message to pop up with a custom subject already filled in.

    hyperlink would be
    mailto:youremailaddress?subject=email subject here

  • SharePoint: Workflows - Emailing hyperlink of list item.

    I have a custom SharePoint (2013) list to manage tasks assigned to personnel and keep track of their statuses. I've created a workflow using SP Designer to send out an email to whom the task is assigned on the date for which it's due.
    The workflow is working properly and email alerts are being sent, except for one thing. Inside the email body is a hyperlink to the associated record which the recipient clicks on to view (only view, not edit) the task details.
    I got the record's hyperlink by accessing it's display form and copying the URL from the browser, pasting it into the email body. The URL's format looks something like this:
    http://zeroshiki/sites/SP2010-Main-Site/Lists/Announcements/DispForm.aspx?ID=2&ContentTypeId=0x0104000933421F36DFF740B428FEC15871B493
    Then I modified the URL by formulating a lookup to include the ID of the Current Item. In other words, the ID specified in the URL isn't fixed; it's based on the associated list item.
    I've confirmed that when the recipient recieves an email, the ID in the URL matches the record's ID on the site. However, when they click on the link and are redirected to the record's display page, there's no data displayed. The fields are visible but the
    values are not. Then I noticed that the URL in the browser does not match the one in the email; it's missing an ID value.
    So when the URL in the email is ...DispForm.aspx?ID=2&ContentTypeId... it changes to ...DispForm.aspx?ID=&ContentTypeID...
    Why does this happen? This method may seem strange to use, but I've tried looking up the "Encoded Absolute URL" and I get an error stating that the return type of the lookup is invalid. That's why I manually copied the URL format and formulated
    the record ID.
    Am I doing something wrong here? Is there a more straight-forward approach to retrieving the record's URL?

    Hi,
    According to your post, my understanding is that you wanted to send email with hyperlink.
    In order to solve the problem more efficiently I need to clarify some information.
    Did the hyperlink is the current item URL?
    How did you set the hyperlink?
    Per my knowledge, the "Encoded Absolute URL" result is https://sitename/Lists/listname/Id_.000
    To get the current item URL, I recommend to we can use [%Workflow Context:Current Item URL%] with SharePoint Workflow 2010 platform,
    Here is a similar thread for you to take a look at:
    http://social.technet.microsoft.com/Forums/en-US/7dd2d0cb-97ff-4d9f-9c43-57109bb6bb3d/send-email-of-created-item-to-all-the-staff?forum=sharepointcust
    Thank you for your understanding.
    Best Regards,
    Linda Li
    Linda Li
    TechNet Community Support

  • Email hyperlink using %SI_VIEWER_URL% with JAVA SSO

    Hi,
    I am attempting to email a Crystal report via email from within InfoView as link in the message body utilizing the %SI_VIEWER_URL% viewer hyperlink. The recipient receives the link but fails with the
    following error "An error has occurred: java.lang.NullPointerException" and is prompted to login though wer have SSO enabled. After providing the login credentials we are alble to open the report.
    The URL that is sent thru email is http://boexir2.hcdsb.edu.on.ca:8080/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp? sIDType=CUID&iDocID=AR3IYzhEHjBEoux._OlVJgw 
    But if i use the URL
    http://boexir2:8080/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?iDocID=133705
    the report just logs me in fine and executes.
    Any suggestion would be highly appreciated.
    Thanks
    V

    But when i am hitting the URL http://boexir2:8080/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp?iDocID=133705
    through the browser it works fine.
    If i copy the URL and paste in browser still i am getting the login page http://boexir2.hcdsb.edu.on.ca:8080/businessobjects/enterprise115/desktoplaunch/opendoc/openDocument.jsp? sIDType=CUID&iDocID=AR3IYzhEHjBEoux._OlVJgw
    and the URL that we use for SSO to infoview is http://reports.hcdsb.org/ which redirects us to http://boexir2:8080/businessobjects/enterprise115/desktoplaunch....
    so what needs to be done to make to Email URL working
    Thanks in advance for your help.
    V

  • Email Hyperlinks not Working even after LaunchServices Reset

    Had a pretty bad crash recently resulting in having to purchase and set-up a new hard drive on my G4. Did a clean install of system software then went through all the updates and was able to restore my applications, etc. from my daily back-ups.
    Most things are back to normal ... except my Mail, which is somewhat funky. One thing that's no longer working are hyperlinks in email bodies. I can't simply click on them to go the the url. I have already reset the launch services files as instructed in the X Lab (http://thexlab.com/faqs/resetlaunchservices.html). Also tried doing that through Cocktail, the utility program I have.
    Nothing seems to be working. Any thoughts?

    I would start by doing this:
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Then download and install AppleJack 1.5 from VersionTracker or MacUpdate. Read its instructions carefully then use it to perform some essential maintenance routines.
    Let's see how that goes.

  • Robohelp HTML 9 hyperlinks in table cells help

    Hi,
    I'm creating a table in robohelp html 9 and adding hyperlinks in the table cells. If the hyperlink is the first word in that cell robohelp is adding styling code to the link eg <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test</a></td>.
    If I add a link to the second word in a table cell the styling does not appear or even if I add a space before the link the code does not appear eg <td>&#160;<a href="#">test</a> </td>.
    The code appears when I flick between design and HTML views but it does not make any difference in which view I create the link.
    No matter how many times I delete this code is keeps coming back. Can  anyone please help me? Is there some default that gives this the styling  code?Does anyone else get this issue?
    A table with the different examples is below. It was created in design view by clicking table>insert table>OK. Links added by clicking the insert hyperlink button.
    <table style="border-collapse: separate; border-collapse: separate;" cellspacing="0"
             width="33.333%" border="1">
        <col style="width: 100%;" />
        <tr>
            <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test
             that has the added code</a></td>
        </tr>
        <tr>
            <td>&#160;<a href="#">test with space in front of link</a> </td>
        </tr>
        <tr>
            <td><a href="#" style="color: #0000ff; text-decoration: underline; ">test</a></td>
        </tr>
        <tr>
            <td>A <a href="#">test</a> </td>
        </tr>
    </table>
    Thanks in advanced

    I have the same problem with those stupid links in tables - I've been working on this for HOURS and HOURS...... Based on previous experience, I assumed it must only be me and an ill-formed stylesheet. The table/link issue just came to my attention because I am in the process of changing styles/formats to a new company standard (new link color) and thought I really screwed my CSS up as I was changing things!
    My only workaround thusfar has been to rewrite some data in the tables so that text will precede the link (yes, I did).  And where I just couldn't do that, I resigned myself to the problem and forced a different color on the links (changing the #0000ff).  One plus was that RH didn't rewrite the color code once it was changed manually..... but then I realized later that I didn't consider the hover color when I did this, so I now have to go back and correct them. 
    So glad to find your post...........
    I played with the idea of adding hidden text, but was worried that the problem was really a result of an issue with my CSS and doing that wasn't the proper way to fix it.   So, without guilt, I took Rick's suggestion and added an invisible dot/period at the beginning of every link in a table, when that link is the first or only content in the td.  Did the trick!  Now the links assume my declared css style! 
    I submitted a bug report.......
    Thank you!!!

  • Robohelp 11 - Creating hyperlinks within a topic

    Hi community,
    Just a quick question, tried to figure it out but can't seem to see how.
    I'd like to create hyperlinks in a specific topic that the user will be able to click on and it will jump the user to a specific place in the same topic (Ex: in section 2.1, in the middle of some explanation, refer to the heading of section 2.2).
    I looked it up, but can only seem to be able to configure hyperlinks to other topics or something outside of RoboHelp.
    Could someone help me with that ?
    Tks in advance

    You first need to create a bookmark in the topic you want to jump to. Place your text cursor at the jump location (don't select any text) and select Insert > Bookmark. Enter a name without spaces. On the topic you want to jump from, create a hyperlink like you are used to. Instead of choosing the topic, choose the topic with the text #bookmarkname attached. (Bookmarkname will be the text you inserted on creating a bookmark.)
    Kind regards,
    Willam

  • Email hyperlinks / converting to PDF

    Hello
    I've got an issue when exporting a document from Pages to PDF - the hyperlink to my email address becomes corrupt by one letter. Visibly there is no indication that this is the case but it means that people responding to my CV have been emailing someone else. Unfortunately this address is also active so the sender does not get a bounce back and has no clue that I have not received the email.  How can I prevent this?    

    Revisit your document, and assure yourself that all characters of your email address are included in the hyperlink. Easy to miss one, especially when in a hurry, or with any eyestrain.
    I just typed and hyperlinked my email address in Pages v5.2.2. It exported to PDF correctly, and the rollover information panel also displayed the correct, full address. True for Preview and Adobe Reader 11.0.09 on OS X 10.9.5.

  • Email hyperlinks not working

    My son downloaded Safari on both my home and work computers. I had to remove it from my work computer. After doing so, when opening docs in email I was no longer directed to internet when clicking on hyperlinks. Please advise how to correct the hyperlinks - I am in a bit of a rush to have this access back...

    I would start by doing this:
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger and Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally.
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger, and 4.1 for Leopard) and/or TechTool Pro (4.6.1 for Leopard) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    Then download and install AppleJack 1.5 from VersionTracker or MacUpdate. Read its instructions carefully then use it to perform some essential maintenance routines.
    Let's see how that goes.

Maybe you are looking for

  • Problems with You Tube Videos received in email messages

    I'm having problems with You Tube when I receive as part of an email message.  Sometimes I don't get sound.  Also, When I click on the file or link, it takes forever to open and then it starts loading, which also takes so long.   I usually give up an

  • How to scale joy stick data

    Hi In my application I am acquiring data from a USB type a joystick. I want to scale these values that i am getting from the joy stick. I could use a linear scale. Is there way to use scaling function with joy stick functions? Thanks.

  • XpRreburn produces non-bootable CD

    Hi! I'm trying to make a bootable XP install CD for W1100z on Ubuntu 6 (loaded via LiveCD). I'm using the Supplement CD v 2.5. I needed to edit XpReburn script to help it find awk and to point to appropriate device, so it creates an ISO just fine. Th

  • There was no endpoint listening at net.tcp:

    All, I keep getting this message when from a client notifies another client. I verified port 9912 is open by telenet to the port. Same software work fine if I reinstall our server or install the server on other machine. Here is the exception I got wh

  • Number Keypad for Text messages

    How can I change the qwerty pad for a T9 numberpad like in other cell phones to make text messages? I only have one arm and it is very difficult to use the qwerty pad. Did apple ever thought of disable consumers? The T9 numpad for SMS messages is eas