Robohelp 9 for Word - Bughunter not functional

I have RH9, Windows 7, Word 2010 and I'm working on an existing winhelp project.
In previous versions of winhelp, I was able to use a tool called Bughunter to see what Map ID's were being called by the application associated with the help. Robohelp 9 for Word includes this tool, but the tool doesn't run, period. When you open the tool you receive 6 or 7 popup message boxes about various things not working and the application never starts.
Is there a workaround for this problem?
Failing that, is there any other way to see what help map ID's are being called from a given application?

Here are the messages I get:
This is the series of messages you see in order when you attempt to execute the Bughunter program.

Similar Messages

RoboHelp 8 for Word not installed with RoboHelp HTML?

My workplace just upgraded from RoboHelp Office 5x to RoboHelp 8. Come to find out, *all* that was installed was RoboHelp 8 HTML. The RoboHelp 8 for Word part of the application was not installed.
The department responsible for software installations says that they don't have the RoboHelp 8 Word program--that it didn't come with the RoboHelp download. They are insisting that it's not available, and will probably have to be purchased separately.
Has anyone else installed a volume license from a download?
If so, were the HTML and Word portions of the program both available?
Did both parts of the application install (HTML and Word)?
If one installer was used, was the the RoboHelp 8 for Word portion missing? (I.e., is this a bug?) Or did you get the whole thing?
If more than one installer was used, were the components downloaded in separate installation files? (Could someone have missed an installation file, in other words?)
FYI, please, I don't need all the advantages and reasons why I should use HTML Help or WebHelp instead. I work for a government agency, and need to just generate WinHelp to replace an existing Help file, not make everyone change a whole bunch of stuff to use WebHelp or a CHM file. I need WinHelp output from Word. And, one more thing: I do not have administrator access on my PC either.
Feedback, experiences, and suggestions welcome. Thanks in advance for your help!
Di

The licence you bought was for RoboHelp Office which includes both the RoboHelp for Word and RoboHelp HTML applications. Each of these three has it's own installation file so I suspect that they have installed just the RoboHelp HTML application. They should have the details for the RoboHelp for Word application, or better still the RoboHelp Office application which gives you the options of what to install according to your needs.
The RoboColum(n)
@robocolumn
Colum McAndrew

Robohelp 8 for Word: Problem with the Hotspot Topic

Hello Everybody:
I'm a beginner user of Robohelp 8 for Word trial version. My project is a WinHelp 2000, imported from a version X3, and I have a problem with Robohelp when I save the value "Topic" of the property "Jump" of the tab what is called "General" at the window "Hotspot Properties". This Hotspot is part of a Shed Image (accesible from Help Image Properties > Shed ... > Image Workshop > Properties button). After edit the topic, I press the "Aceptar" (OK) button (note that I use a Windows XP SP3 Spanish Version and some buttons are located) and close the Hotspot Properties window, and I close Image Workshop window too.
If immediately after I open the Image Workshop window and the same hotspot property window edited before, Robohelp lose the new value "Topic" and only it puts one letter. When I make the compilation they are multiple errors like this: HC3025: Warning: ESTA0058_2.SHG : Jump to undefined Topic ID: "A".
Please, help me. Thank you very much.
P.D.: This image shows the problem:

The licence you bought was for RoboHelp Office which includes both the RoboHelp for Word and RoboHelp HTML applications. Each of these three has it's own installation file so I suspect that they have installed just the RoboHelp HTML application. They should have the details for the RoboHelp for Word application, or better still the RoboHelp Office application which gives you the options of what to install according to your needs.
The RoboColum(n)
@robocolumn
Colum McAndrew

RoboHelp 7 for Word versus RoboHelp 7 HTML

RoboHelp 7 for Word versus RoboHelp 7 HTML
Can someone explain very simply when and why you use one but
not the other? I'm a little confused. We have RoboHelp 7 Server
installed and I think using RoboHelp 7 is the way to go, and I know
the server does allow to track usage, frequently viewed, etc. I
guess I just don't understand the purpose of RoboHelp 7 for Word -
what it is used for and it's capabilities when compared to HTML.
I have tons of pages of process documentation created from
Word. I need to make these available online thru RoboHelp, so am
just looking at different ways to distribute and explore all my
options. We're currently experiencing difficulties in publishing
RoboHelp HTML projects to the server.
Thanks!

Hi hughbetcha
If your output is going to be HTML based (and if you have
RoboHelp Server, it will be) then I would recommend RoboHelp HTML
hands down.
You might find the article linked below to be of value for
this:
Click
here and read
Cheers... Rick

RoboHelp 6 for Word 2007

Hello,
I am running Office 2007 and Word 2007. Yesterday I purchased
and installed Robohelp 6 for Word. It doesn't seem to work with
this version of Word.
What it the latest version of Word that Robohelp 6 is
compatible with?
Can I uninstall just Word 2007, install the compatible
version, and keep the rest of Office 2007 installed. Or, do I need
to uninstall Office 2007?
Thanks.

Welcome to the forum.
That'll be because the Getting Started guide indicates that
RH6 supports up to Word 2003. :-)
I'll be adding some instructions to my site over the weekend
about having Word 2003 and Word 2007 installed and having RH6 work
with Word 2003.
In short, you have to uninstall Word 2007 (not the whole of
Office 2007).
Uninstall RH6.
Install Word 2003
Install Word 2007 (this assumes you have licences for both
rather than having bought an upgrade)
Open Word 2003 and then close it.
Install RH6.
Whenever you want to use RH, if you last used Word 2007 for
something else, you need to run Word 2003.
Each time you switch from one version of Word to the other,
Word will go through a configuration routine that takes a minute or
so. I found a registry change that will stop that and it will be on
my site. For now, live with the configuration.

RoboHelp 6 for Word Trial Version

I downloaded and installed the trial version of RoboHelp 6. I
am able to run RoboHelp HTML but can not run RoboHelp for Word.
After I select the desktop icon for RoboHelp for Word, I am
prompted to open one of the sample projects. I select a project and
click OK. I then receive a Windows error stating that the
application must close. Once I click Don't Send Message, RoboHelp 6
for Word closes.
I am running Windows XP sp 2 and Word 2003. I do not have any
prior versions of RoboHelp installed on this computer. The computer
meets the system requirements for RH 6 installation.
Any help is much appreciated. Thank you.

Welcome to the forum.
Did you install with your login and does that have admin
rights? If not the install will fail.
There's a topic on my site about installing RoboHelp.

RoboHelp 10 For WORD IE10 & IE11 Windows 7 Word 2010 Display Problems

I have applied fixes from Adobe for Blank Topic Panes in IE10 and a blank TOC in IE11. The instructions indicate the fixes should be made in folder RoboHTML which I have done with no solution to the problems. I am wondering if I should apply the Adobe fixes to folder RoboHELP since I am using RoboHelp 10 for Word in a Windows 7 environment. The reason for the question is that the data structure appears to be the same under both folders and the RoboHELP folder does not seem to be present in a RoboHelp 8 installation of HTML without Word.

I have removed your email address and other details as it is never a good idea to post them on any forum. They were part of your email signature.
I understand the question but only Rh's developers can answer that. My guess would be that only Rh HTML was patched but maybe they can now fix it for Rh for Word. Support are the people to ask them that.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Pagefile exclusion for VHDs is not functional System Center DPM 2012 R2

The Release Notes for Data Protection Manager in System Center 2012 R2 state that:
Pagefile exclusion for VHDs is not functional
Description: Pagefile exclusion for virtual hard disk files (VHDs) is not functional.
Workaround: None.
I feel silly asking this in the forums, but my mind just can't wrap around the fact that this feature (that was just recently added in DPM 2012 SP1) is broken in the new release of 2012 R2. Does anyone with actual knowledge of the product have any
additional info on this issue? Do we need to wait for a service pack to fix it or are there possibly ANY workarounds or situations where it might be used?
TIA

Hi,
This is a documentation error and will get it addressed. DPM 2012 R2 RTM does still support page file VHD exclusion same as DPM 2012 SP1.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

RoboHelp for Word will not show new .WMF graphics

I am working on a help file, and I have to insert equations that I would like to attach pop-ups to. I add the .wmf graphic and add the pop-up, but when I compile the image is not there. This is an older file that was converted over to Robohelp for word and it has .wmf graphics that compile. The only ones that do not show up are the new ones I add to the project. There is just a blank space where the graphic should be. The only way I can get the graphic to show is to convert it into a .shg graphic and then it works. I don't want to keep converting the .wmf file to .shg it is just a waste of time, and it makes my image folder double in size. I have tried inserting the equation as an object in word, but that will not allow me to link it to a pop-up and still have the equation there. Any help with this would be greatly appreciated. Thank you.

Peter and Brian, THANKS so much! RoboHelp for Word is working
now.
Peter, your advice to install RoboHelp AFTER installing Word
was key in solving this problem.
For a quick summary of the result -- our Help Desk
uninstalled and reinstalled Outlook, Word, and RoboHelp. Then they
reinstalled Word and Outlook; needed to change an "Advanced"
setting in outlook; to get Word to stop giving me the error
messages, they needed to redo my user profile. Then after I was
confident that Word and Outlook were working correctly, this
afternoon I installed RoboHelp X5 via my CD, and then downloaded
and installed these two patches from Adobe.com:
- rho_x501.exe (for the RH Office Word 2003 Support Update)
- rho13_x502.exe (for the Microsoft XP Service Pack 2 Support
Update X5.0.2).
I'm so thankful that RoboHTML and RoboHelp for Word seem to
be working well! Thanks again!
Janice
P.S. I do have one more question about a patch that I've not
yet loaded, but I'll post that under a separate subject.

With new PC RoboHelp for Word will not open

When I try to open RoboHelp for Word, this error message
appears:
"The version of Microsoft Word you have installed is not
supported. Please install an earlier version of Word before running
RoboHelp for Word."
With this new PC installation, I'm still using Word 2003,
which is the same version that I used previously. However, the PC's
operating system is now XP, whereas it was previously Windows 2000.
Any ideas?
Thank you!
Janice

Peter and Brian, THANKS so much! RoboHelp for Word is working
now.
Peter, your advice to install RoboHelp AFTER installing Word
was key in solving this problem.
For a quick summary of the result -- our Help Desk
uninstalled and reinstalled Outlook, Word, and RoboHelp. Then they
reinstalled Word and Outlook; needed to change an "Advanced"
setting in outlook; to get Word to stop giving me the error
messages, they needed to redo my user profile. Then after I was
confident that Word and Outlook were working correctly, this
afternoon I installed RoboHelp X5 via my CD, and then downloaded
and installed these two patches from Adobe.com:
- rho_x501.exe (for the RH Office Word 2003 Support Update)
- rho13_x502.exe (for the Microsoft XP Service Pack 2 Support
Update X5.0.2).
I'm so thankful that RoboHTML and RoboHelp for Word seem to
be working well! Thanks again!
Janice
P.S. I do have one more question about a patch that I've not
yet loaded, but I'll post that under a separate subject.

What is new in RoboHelp 8 for Word ?

Did Adobe make any fixes or add any new stuff to the RH for Word with the version 8?
The only features they describe where RH for Word is mentioned on the Feature page was how to NOT install it by default.
Any one using this that used past versions see differences?

Hi there
Colum is a teensy bit misleading in his reply. Certainly he is spot on with most of it, but the bit about WinHelp not being supported out of the box on Vista is technically incorrect.
What is technically correct is that 32 bit WinHelp is not directly supported. The first time you attempt to run a 32 bit WinHelp file you are prompted to download the 32 bit WinHelp display engine. But support out of the box is there for 16 bit WinHelp with no download needed.
princess betty wrote:
I do generate a chm file for my own local use only because of the search highlight feature (this feature is not available in WebHelp output without using ctrl+f on each page)...
What version are you using? Search highlighting in WebHelp was introduced in version 7.
princess betty wrote:
...It is also easy to use because the Word knowledge lowers the learning curve. To abandon it would be sad....
The interface for RoboHelp HTML is easier to use than Word. The biggest hurdle many face is the loss of Tab Stops. You really would do yourself a favor if you tried RoboHelp HTML. It too is a very nice (and mature) product.
princess betty wrote:
I do use RoboHtml for some smaller help systems, but those are mostly help systems that contain less than 50 pages. To maintain my afore mentioned WebHelp system using RoboHtml would, unfortunately, very much decrease my productivity....
I'd say it depends greatly on how you structured your content. I never noticed that I had any sort of productivity loss as a result of switching. Sure, you have multiple documents with many topics in each document. In the RoboHelp HTML world each topic is an HTML page. But you knew that already. What I'm guessing may be news for you is that you may organize HTML pages into folders.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Converting RoboHelp 7 HTML Project to RoboHelp 9 for Word Project?

Due to complications in localization, I've been asked to evaluate authoring in doc files instead of HTMs, since the tool we use for localization (Across Server) seems to work better (or so we're told) with doc files.
I've only authored in RoboHelp HTML with a CHM output for the last several years, so I'm unfamiliar with RH for Word. But I have used Doc-to-Help many years ago, so I'm somewhat familiar with the implications of using doc files.
How would I go about doing this conversion? Is there some utility that does this, or is the best way to export to a printed output and then import that output into a new project?
I'm also going to evaluate this using RH 9 since I'm considering upgrading from RH 7. I only have Word 2003.
Thanks in advance,
Jared

RoboHelp for Word has only had minimal changes for the last two versions. Take a hint. Also enhancements to RoboHelp HTML outputs have not been mirrored.
I suggest you do some work in RoboHelp for Word and see how much you enjoy it.
As for conversion, open RoboHelp for Word and see the import options. Your idea seems to be the way to go, if you really really have to.
Oh, one more thing, you will not get much help in the RoboHelp for Word forum because there is hardly any user to user support.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

RH8 for Word gives "not responding" message when I try to add a hotspot

Good afternoon. I have been trying to add a hotspot or jump to
RoboHelp 8 Word with no luck. My computer keeps freezing and in a few minutes I will see that Word is "Not Reponding" on the blue bar at the top of the screen. Any ideas? Thanks.

Hi there
Wow... it's been last century since I touched RoboHelp for Word, but I do recall that it involves using Word macros to work the RoboHelp Magick. Have you ensured the Macro Security has been relaxed for this? Is this the first time you have tried using RoboHelp for Word? Or was it working fine and suddenly stopped?
One other thing. What is your operating system?
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7 or 8 within the day - $24.95!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Can't open X5 projects in RoboHelp 7 for Word

After upgrading from X5 to 7, I tried to work on some
RoboHelp for Word projects sent by a colleague who created them in
X5. He and I are both working with Word 2003. The Explorer stops
responding when I try to open one of these projects or one of their
source docs.
I have uninstalled and reinstalled Robo 7 and installed both
patches & Robo seems OK. I can create and compile new, small
test projects.
But it will not work with the legacy projects. I noticed in
the Task Manager that when Explorer stops responding, it appears as
two Explorers in Task Manager. Is this expected behavior or a sign
of an installation problem? I did not troll through the registry
and delete every RoboHelp key before the most recent install. Do I
have to do that?
I tried deleting all the rtf files. No use. I tried importing
one of the old docs into a new project. Explorer promptly stopped
responding.
Anyone know how I can either massage the old docs so that
Robo will work with them or how I can fix the install?

Go to either
http://transferbigfiles.com
or
http://www.acrobat.com and use
your Adobe ID to access Share.
Upload the file and enter my email address. You can get that
from the Contact page on my site.
When it is uploaded, email me with a link to this thread.

I installed newer Firefox, now parts of Norton and Words do not function. How can I fix this? Go back to previous Firefox? Thanks.

I installed the latest version of Firefox when I was prompted. It was not until after the process was complete was I informed that certain aspects of my Norton and Words programs would not function, and that currently there is no fix available. How can you resolve this? Can I go back to the previous version?
Thanks
Mark

Symantec need to update their Firefox add-ons so that they are compatible with Firefox 4. They have released an update for Norton 360 to make it compatible with Firefox 4, for details see http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20100720113635EN&ln=en_US
I do not know about other Norton products, but if you run Norton LiveUpdate it should inform you if there are updates available. If no updates are available, you can downgrade to Firefox 3.6 if you want to use the Norton add-ons.
To downgrade to Firefox 3.6 first uninstall Firefox 4, but do not select the option to "Remove my Firefox personal data". If you select that option it will delete your bookmarks, passwords and other user data.
You can then install the latest version of Firefox 3.6 available from http://www.mozilla.com/en-US/firefox/all-older.html - it will automatically use your current bookmarks, passwords etc.
To avoid possible problems with downgrading, I recommend going to your profile folder and deleting the following files if they exist - extensions.cache, extensions.rdf, extensions.ini, extensions.sqlite and localstore.rdf. Deleting these files will force Firefox to rebuild the list of installed extensions, checking their compatibility, and reset toolbar customizations.
For details of how to find your profile folder see https://support.mozilla.com/kb/Profiles

Robohelp 9 for Word - Bughunter not functional

Similar Messages

Maybe you are looking for