RoboHelp 9 gives an out of memory error and crashes when I try to import or link a Frame 10 file or

I have Tech Suite 3. If I start a new RoboHelp project and try to import or link Frame files, RoboHelp tries for a while, then I get an Out of Memory error and the program crashes.
I opened one of the sample projects and was able to link to one of my frame files without any problem, so it seems to be an issue with creating something new.
Any suggestions?

It happens when I create a new project and then try to import or link frame docs to make up the content. It starts scanning, then crashes. I did get it to the conversion setting page once, but no further.
It does not happen if I open one of the supplied example projects and link a file. But then it doesn't let me choose, during import, any style mapping. And I can't delete the sample project fold
Twice now it has told me when I tried to import (not link, but import) that my .fm file could not be opened, and told me to verify that Frame is installed (it is) and that the file is a valid frame file (it is).
The docs and project are in separate folders on my C: drive.

Similar Messages

Error and crash when i try to use Aperture

I can´t use Aperture i get the following error when i try to open the aplication:
Process: Aperture [304]
Path: /Applications/Aperture.app/Contents/MacOS/Aperture
Identifier: com.apple.Aperture
Version: ??? (???)
Build Info: Aperture-908252102~1
Code Type: X86 (Native)
Parent Process: launchd [63]
Interval Since Last Report: 1278 sec
Crashes Since Last Report: 3
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 3
Date/Time: 2011-01-14 15:26:15.342 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 08CB8B6A-3607-41A2-9D68-E0703E645D33
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Symbol not found: _BKItemKeywordsKey
Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
Expected in: /System/Library/PrivateFrameworks/BrowserKit.framework/Versions/A/BrowserKit

finnally i get the option to rebuild Library after sending to trash the privateframework folder mencioned in the error report (there is anoher folder for snow Leopard with the same name, the one i keep intact), it seems beacause i have done a reinstallation of Leopard a few days ago the private frameworkfolder folder contain something related to licencing or who knows?
the case is i have reinstaled Aperture from disck and now i have access with comand/ option to rebuild the Library, i guess it gonna work now, but has you said it is a real trouble

Out of Memory Error and large video files

I created a simple page that links a few large video files (2.5 gig) total size. On Preview or FTP upload Mues crashes and gives a Out of Memory error. How should we handle very large files like this?

Upload the files to your host using an FTP client (i.e. Filezilla) and hyperlink to them from within your Muse site.
Muse is currently not designed to upload files this large. The upload functionality takes the simple approach of reading an entire linked file into RAM and then uploading it. Given Muse is currently a 32-bit application, it's limited to using 2Gb of RAM (or less) at any given time regardless of how much RAM you have physically installed. We should add a check to the "Link to File..." feature so it rejects files larger than a few hundred megs and puts up a explanation alert. (We're also hard at work on the move to being a 64-bit app, but that's not a small change.)
In general your site visitor will have a much better experience viewing such videos if you upload them to a service like YouTube or Vimeo rather than hosting them yourself. Video hosting services provide a huge amount of optimization of the delivery of video that's not present for a file hosted on standard hosting (i.e. automatic resizing of the video to the appropriate resolution for the visitor's device (rather than potentially downloading a huge amount of unneeded data), transcoding to the video format required by the visitor's browser (rather than either having to due so yourself or have some visitors unable to view your video), automatic distribution of a highly viewed video to multiple data centers for better performance in multiple geographies, and no doubt tons of other stuff I'm not thinking of or am ignorant of.

I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???

I just updated my Iphone 4 to the IOS 6 update and now i cant connect my iphone to Itunes because apparently my itunes is out of date? and then when i try and update itunes it says i need a new OS completely is there anything i can do???

Are you running Leopard on your Mac, Laurie?
If so, try instead updating to iTunes 10.6.3.25. (That supports earlier models of iPhones running iOS 6, even though it can't run the new iPhone 5s.)
A .dmg installer for iTunes version 10.6.3.25 for Mac OS can be found at the following download page on the Apple website:
iTunes 10.6.3

Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could

Not sure if anyone can help but I have a copy of Photoshop CS5.1. Ever since it was installed, every now and again when I try do something simple like save a file or scale something using the Transform tool, in fact anything at all it comes up with "Could not complete your request because of a program error". Have thought about re-installing it but I have lost my serial number. I'm living in Ireland and trying to get to talk to someone in tech support is a complete joke. Any ideas what to do ? Thanks

Ianp69549740 have you tried reinstalling Photoshop CS5.1? If so do you receive any specific errors? What operating system are you using?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto try to load them first, then Lightroom can't find the files. Big problem. What to do?

I just got a new Mac Mini, and now when I try to import photos into Lightroom, iPhoto ties to load them first, then Lightroom can't find the files. Big problem. What to do?

Simple:
File -> Export to get your photos out of the iPhoto Library. In the Export dialogue you can set the kind to Original and you'll get back exactly what you put in.
Apps like iPhoto2Disk or PhotoShare will help you export to a Folder tree matching your Events.
Once exported, you can then trash the iPhoto Library - just drag it from the Pictures Folder to the trash and empty it.
After that, if you're entirely neurotic about it, just put the iPhoto app in the trash and empty it.
Regards
TD

Using Firefox 3.6.20 and Windows XP Home SP3. Firefox sporatically deletes bookmarks from the bookmarks toolbar. Additionally, when I try to import from a saved HTML file, Firefox does not import the complete file. Results are inconsistent.

Using Firefox 3.6.20 and Windows XP Home SP3. Firefox sporatically deletes bookmarks from the bookmarks toolbar. Additionally, when I try to import from a saved HTML file, Firefox does not import the complete file. Results are inconsistent.

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

DW 8 locks up and crashes when I try to do anything

DW 8 locks up and crashes when I try to do anything to a
file. This started 2 days ago.
When I open a file, and I try to merge table rows, or change
the CSS of some text, or anything, DW 8 locks up and is "not
responding".
How do I fix this?

Might have to do with the time change.
There is a document on Adobe that goes over what you have to
do, and it's
something do with removing a file, but I don't remember
which.

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the typ

I've recently upgraded to Lightroom5.7.1 and now when I try to import photos a window pops up saying 'the photos can't be imported 'cos the files can't be read'. I had no problems before upgrading. I have Windows8 & can't find any 'app' which sets the type of files I can import. Any help appreciated.

Well, think about it. This is a Lightroom forum. We are here to answer questions about Lightroom and how to solve problems in Lightroom. Your permissions issue is an operating system issue, not a Lightroom issue. I didn't mean to be sarcastic. But there are plenty of Internet resources that will answer that question.
I just went to Google and typed in "change disk permissions", and there are links for the Mac as well as for Windows listed. There's no sense in me rewriting instructions that are already available.

Having this error message: [../../../../MediaFoundation/API/Inc/MFBinaryData.h-62] This error message happens when i try to import several files at a time.

As i said Premiere pro is crashing on me and I am having this error message: [../../../../MediaFoundation/API/Inc/MFBinaryData.h-62]
It happens when I try to import a file full of videos in premiere pro.. certain files import others do not. The ones that do not will if you import each video individually.
In my case that would take me a week to do. Need a solution.
Im running on a Mac with Premiere Pro CC updated. All malware is erased from computer. Why is it doing this? Premiere pro has been crashing a lot lately on me. Super frustrating!
Somewhere i heard I should verify disk permission and repair them..? I did that and its still a problem.
Computer settings:
OS X Yosemite (10.10.2)
Processor 2.8 GHz Intel Core i7
Memory: 16 GB 1333 MHz DDR3
Graphics: AMD Radeon HD 6770M 512 MB

Correction: It was not the footages problem. Only after a matter of time, I was able to import the footage like normal. Seemed to be a momentary problem. Odd and rather frustrating knowing that such problems can just arise at any point in time with relatively no explanation. Oh well!

Help - Out of Memory error and intermittency problem in OIM

Hello to all.
I'm having some problems in my environment and I would drive to identify the real problem.
The environment I am using for the reconciliations is always the problem of out of memory, and often after this problem began to appear another problem of out of memory that is: java.lang.OutOfMemoryError: PermGen space
And when this problem started to appear also in the parallel User warned me of a problem he is going to happen in the following way, the User log in with your User OIM Web, but when we try to do any action, by clicking the users to search for example, the system of the message as if it had timed session, and it happens every time.
What has been there, when I looked in the log did not identify the cause of the problem, someone would tell me as a starting point, because I do not know what to do.
A doubt, we apply some patches that were described in doc.id 553266.1 (6685235, 5389650, 6454278, 6880142, 6808170),
patches that can be applied in a random or should be applied in order.
Sorry for my English, but my level is not very advanced.
Thanks,
Victor

Hi,
We also used to have memory problems earlier. The root cause was the memory grantinted to the JVM. We can configure the memory parameters from the application server.
In JBoss, we do it in following way:
File: [SERVER_HOME]/bin/run.conf (Linux box)
Line: JAVA_OPTS="-XX:PermSize=128M -XX:MaxPermSize=256M -Xms1280m -Xmx1280m"
You could try increasing the MaxPermSize to say about 2 GB. This should reduce the Out Of Memory Exception.
N.B.: If you done have the JAVA_OPTS as mentioned above, then try using the the way I am using it. It might help.

Itunes encounters an error and closes when I try to sync pictures

When I try to sync pictures to my itouch itunes encounters an error and shuts down. I have the itouch attached to the computer and my settings are to get pictures from file folder. I have done all the updates and have searched the support discussions for some ideas, but have had no lock. All the software is current. Any help would be greatly appriecated.

itunes encounters an error and shuts down.
That would be an unusual error message to be getting if you were having a problem with a photo cache ... but just in case ...
Try deleting your iTunes photo cache, as per the following document:
Photo Sync creates iPod photo Cache
... can you get a photo sync to go through without the crash after that?

Error and crash when importing

Hi,
Just curious if anyone else have had this issue, or can help
resolve.
Whenever I select "Import to Library..." or "Import to
Stage..." the application crashes. It never brings up the dialog to
select files. I get the generic windows error, something like
"Flash CS3 has encounter and error and must close".
I have already tried re-installing.

Thanks for the reply!
The audio source is a 24-second long MP3 at 265kbps.
I've tried rendering with default losseless avi without sound, which still crashed and gave the second error message.
Other times, I've tried H.264 MP4 with and without sound at the original resolution of the comp (1920x1080) as well as resized at 1280x720. I didn't change any settings besides Format, Resize, and Audio Output. Even when trying to render under the Quicktime format for .mov files, without sound, I crashed (though this time I got the first error message.)
I've tried rendering different segments and the entire comp, too; every attempt after the first render failure has crashed and either given me both error messages described above or only the second error message.
Rendering with the audio file disabled in the comp has worked at Lossless .avi default settings with audio disabled. I tried changing the Format just to H.264 MP4 and the render failed, giving me the first error message even though the audio file was muted in the comp and audio was disabled in the render settings.
Also, this project and the sound file has rendered just fine on any format I had (used H.264 MP3 and Quicktime MOV) only a few hours ago. I don't know of anything that could have changed that caused all of these errors.
Thank you so much for the help, haha...

CR XI R2: Crystal Reports freezes and crashes when I try to open a report

I added this question as a Reply to a message by nic2deep a month ago <Crystal Reports freezes every time I try to open a report.>, but got no response so I thought I'd try again on my own.
I have 2 laptops with CR XI installed (same problem from original R2 through SP 5). The old laptop is an IBM Thinkpad R51. The new one is an HP Elitebook 6930p. Both have the exact same software and versions of Win XP and network security.
If I try to open a report that has an "invalid printer" selected, it will open in the old IBM (with the message, 'This report uses an invalid printer. The default printer will be used instead'), but on the new HP, it freezes and I have to do a CtlAltDel to get out.
I've tried everything Don Williams suggested to nic2deep:
1) Open Contol Panel and add/remove programs and select CR. Do a repair install and if possible use the Custom Options and install all DB drivers and Export options, except Lotus Notes, unless you' re using them.
Results: Tried many times with no effect.
2) It may be that your firewall setting or anti-virus software is blocking access to system files or resources. When you do the repair install make sure to disable them and un-plug yourself from the network so you protect your PC while they are off line.
Results: Firewall was always OFF because network security handles all that. Can't turn off anti-VIrus, but both computers have the same antivirus system anyway.
3) Look in the System and Application Event logs in Admin tools; it may give you a clue what your PC is trying to get to and being denied.
Results: The only thing that is logged in Admin Tools when this happens is a "Security/Privilege Request" with no errors.
Clearly, when CR in the HP looks for the printer selected in the report and doesn't find it, that causes CR to freeze.
Any idea what difference between the 2 machines could cause this? Something in the Registry?
This is a royal pain, because I can only be on one computer at a time.
Thanks in advance.

Hi Debi,
Because in CR XI R2 it is WYSIWYG meaning we use both the display and the printer drivers to render the report. Same as what PDF does. If we can't find the printer the report was designed against, and all the placements of each object is dependent on the printer when designed, we have to default to your default printer to be able to calculate internally when to render the report objects and format the layout thus the message from CR indicating so.
Basically CR dynamically builds the page layout dependent on the local system. Also the reason why CR requires a default printer to be installed, if it's not then we use Microsoft's Generic Print driver. It's not that reliable either but we have to use something.
And another "for your info" is the same for our database drivers. Example, if you create a report off of MS SQL Server and then you want to view the SQL CR generates you need to log on first. This way CR can query the DB client and generate the SQL according to the DB. If you just want to see the SQL you could just set location to Access, problem with this is because CR dynamically generates the SQL according to the DB you set lcoation to we may change the SQL Statement and not actually show you what the report uses when connecting to the real database.
One of the side effects of supporting so many DB's and Printers and Video drivers. Sometimes drivers do non-standard functionality which CR did not anticipate or code on how to handle.....
This all changed in CR 2008, we are not as dependent on the printer driver but this created a whole new set of problems if you hadn't noticed from all the Printer problems posted.... But we are going back to the CR XI R2 printer functionality model to resolve all of the issues....
Thanks again
Don

I accidentally deleted all the files inside Quicktime, and now when I try to import to iMovie it won't let me...how do I fix this?

How do I get them back? It's from the Quicktime that already came with my Mac...please help me...It won't let me import movies to iMovie!!

What installer software package files? Could you tell me how to get there?
Afraid I'm not a mind reader. You have to download the installer packages from whatever source provides those installer packages. For instance, you would download the DivX installer package file from DivX. The Perian codec installer package would found at the Perian web site. QT "Pro" codec components installers may be include with older Motion or FCP Suite software or from the Apple site, etc., etc., etc. At this point all I know for sure is that that you have part of the DivX package installed and should reinstall the entire package if you plan to use it for anything.
Everyone's codec component configuration may be different depending on what codecs the need to use. Perhaps it would be easier if I provide an image showing the codec components installed on my Snow Leopard configured laptop:
This is a very basic set-up since I do most of my video work on my iMac which has FCP installed on it. In this case you can see:
a) AC3MovieImport.component (Apple)
b) AppleIntermediaCodec.component (Apple)
c) AppleMPEG2Codec.component (Apple)
d) Elgato Turbo.component (Elgato)
e) EyeTV MPEG Support.component (Elgato)
f) Flip4Mac WMV Advanced.component (Telestream)
g) Flip4Mac WMV Export.component (Telestream)
h) Flip4Mac WMV Import.component (Telestream)
i) Perian.component (Perian)
j) x264Encoder.component (MacUpdate)
The first three codecs were installed by my System Installer w/iMovie package (i.e., pre-installed on system when purchased or added afterwards by iMovie). The Elgato codec installers came with with my Turbo H.264 and EyeTV hardware devices. (I you don't have such devices, then you don't needcan't use these codecs.) The WMV codecs were purchased from Telestream. The Perian codec was a free download from the Perian web site and is used for DivX, XviD, 3ivX, DTS, AC3, MKV, FLV, and other audio/video/file type support. (I.e., I don't use the DivX package.) The X.264 codec is a leftover from my old Leopard system and not really used much anymore since I now prefer using HandBrake GUI for most X.264 custom encodes.
At this point, would assume you need to rerun the Snow Leopard/iMovie Installer if you purchased the system with system pre-installed or purchased the it as a system upgrade. Another alternative would be to find another Snow Leopard OS platform and simply copy the missing Apple iMovie codecs from a working system to your non-working system. All other codecs are up to you. Only you know what third-party codecs were installed on your system. And if you don't remember, you will probably find out what you are missing every time you try to play a video containing an unsupported codec.
Since you seem to be very inexperienced here, you may wish to consider joining a local user group or seeking some one-on-one assistance from someone in your local area.

RoboHelp 9 gives an out of memory error and crashes when I try to import or link a Frame 10 file or

Similar Messages

Maybe you are looking for