Robohelp 9 - Missing Topics

I created my project in Robohelp 9.  I notice topics getting "x"d out for no apparent reason even though they were ok the day prior, and were saved and generated.  
Also, on the published version of my webhelp, several topics (when clicked) generate a "Bad Request" message.  I am not sure what is causing these "breakages" and errors.  Thanks for any guidance. 

Where is the project located? On your local drive (good) or on a network drive (bad)? Any source control involved?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Similar Messages

  • Missing Topics in Topics box

    As you can see there is a lot of missing subtopics under the Main Menu Overview topic in the left hand Topics Box. These topics all show up in the ,.chm file. Can anyone tell me how to correct this. I can't add the missing topics to the printed doc. If they do not show up in the Topics Box.
    I am using RoboHelp HTML version 7.03
    Lee

    Hi Lee
    Sorry, the site belongs to fellow Adobe Community Expert Peter Grainge, not me.
    Secondly, I think what Peter points out in the page I linked to was that the first time you create Printed Documentation and move through the dialogs, the TOC used *AT THAT TIME* determines the topics. So if you come back later after having added additional topics to the project, you need to take some special steps in order to see those topics reflected in the dialog. That was my thought as to why you weren't seeing them.
    I suppose a valid test here would be to right-click the Single Source Layouts pod and create a fresh layout for Printed Documentation. If you try that, do the topics finally appear?
    Additionally, do you have more than one TOC defined for the project? If so, have you ensured you pointed to the correct or desired TOC?
    Cheers... Rick
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  • Missing Topics

    I have 9 topics in a sub-folder. After I generate the
    project, all of the topics appear in the output folders. 3 of the 9
    topics cannot be found when I search through the RoboHelp interface
    and they appear as Page Not Found for my context sensistive help.
    Any suggestions?
    Other clues:
    None of the 9 topics are accessible through the TOC - this is
    intentional by design.
    I'm using RoboHelp 5.0.2.
    WebHelp Pro output

    Hi - thank you for your reply.
    I have not noticed any difference between the files.
    I did try one experiment - I created a new topic and then
    copied and pasted all of the HTML code into the new topic. Not sure
    why, but this fixed the problem with that single file. I'd rather
    not have to do this for every missing topic....(I suspect there are
    probably many more than just the 3 I found so far).

  • How do I make RoboHelp report missing graphics?

    [RoboHelp 9]  Before building my CHM, I need to find out if any linked graphics are missing from the project's \graphics sub-folder. Is there any way I can make RoboHelp report missing graphics? The Broken Links report doesn't care if graphics are missing, only if hyperlinks are missing their targets. The Image Report just lists all the images referenced by the topics, but doesn't test if they are actually present in the required location.  And if I build the help, the OutputLog.txt does not report that an image was missing.  Any ideas how to detect missing images, before my CHM goes public?

    While I agree, I feel that app developers are intentionally trying to mislead people. To play it fair, they should include the fact that it's a joke at the top of the app description.
    This particular app, Phone Tracker GPS, does not at all mention it's a joke until the last sentence of the rather long description:
    It's without a doubt the best joke you can play on them with your device! For entertainment purposes only and does not provide true device locator functionality.
    I mean, why not just make it in fine print? All very desceptive in my opinion.

  • Missing topics in pdf-document

    Hello,
    I am using RH 7 and creating WebHelp. I am also trying to create a pdf-document with the same content as the WebHelp. For some reason, the contents I specify for the pdf-document are only partly included in the pdf-document.
    I use the TOC from the project where I have a some books without links (all the associated topics are included in the pdf-document all right), and one book with a link - these topics are not incuded in the pdf. All topics are included in the WebHelp without any problems.
    So I am wondering if there is something that could prevent a topic from being included in a pdf-document? Does anybody know? And last, but not least, does anybody know how to solve this problem? I have compared the topics that are inclucded in the pdf with the ones that aren't, but I can't see any difference.
    Thanks in advance for your reply!
    Regards, Hanne
    P.S. I have been through Printed Output on www.grainge.org without being able to find a solution.

    Hi Peter,
    Thanks for your suggestions, I am afraid I have not found a solution yet. Outputting to Word gave the same problem.
    The TOC in the output is in fact different from the TOC in the TOC editor in the sense that missing topics are missing from both the TOC and the "body"  of the output. Sorry if I did not make that clear in my first post.
    I have a feeling that I must be doing somthing wrong in the Chapter Layout part of the wizard for printed documentation. I have tried creating the books from scratch (by creating and renamingnthem) to see if that would help but it did not. My topics are not imported from Word; they have, however, at some point been imported as htm-files from another project as far as I remember.
    The real mystery about it is that my pdf output worked all right in an earlier version of the project. My current project is a copy of that project. I am not aware of having changed anything in the pdf settings, and they look exactly the same (I have compared the settings field by field).
    Do you have any suggestions for a way of "resetting" all pdf settings, or should I perhaps try to import the .hhc file from my previous project where they pdf is correct?
    Thanks in advance!
    Regards, Hanne

  • RoboHelp 10: Imported Topics Not Showing Up in Project View

    Hello,
    Here is my issue:
    1) I import files via the project view (right click > Import > Select HTML files).
    2) Files are "imported", including related images.
    3) Although the folders in which the images are located are imported and shown in the project, the HTML file is missing from the project list.
    4) When I attempt to re-import, the system complains that the file already exists in the project.
    I've attempted to delete the CPD file and reboot. No luck. The files still don't show up. When I create a page in the TOC and manually write the file name, the page shows up.
    NOTE: The pages all have a .html file extension (as opposed to .htm). This hasn't been an issue with other pages, however, which have .html extensions but still show up in the project view.
    TIA

    That's unexpected. The script recreates the RH *.fpj files to add missing topics to your project. Not delete them. I'm sorry for the inconvenience. Good thing you made a backup.
    Would it be possible for you to share this project with me? I would like to debug the script with your project to see what is going on. You can contact me at contact [at] wvanweelden [dot] eu.
    Kind regards,
    Willam

  • RoboHelp/Word 2002: Topic Titles/ID Automatically Changing and an Unregistered Routines Message

    I’m posting a problem/solution that my team ran into
    recently in hopes that it will save other people time if they find
    it also.
    Problem:
    I have a Help project created on an XP machine, using
    RoboHelp Classic, with Word 2002. There are over 1500 topics in the
    project, It is compiled as Webhelp, contains 1,667 objects, and is
    22.8 MB in size.
    While working in my project this week, I noticed 4 of my
    topics in the RoboHelp Explorer view suddenly had a prefix of
    "placeCity" in front of the topic title. It only appeared in the
    explorer view and the Properties dialog, but not in the document or
    topic itself. When I tried to change the topic title in the
    Properties dialog and save, it acted like it saved, but when I
    looked in the explorer view, they still had the strange, new
    prefix. Then I noticed approximately 6 or 7 topics had the words
    "State" and "stockticker" added to the topic IDs which showed up as
    broken links. But when I looked at the compiled Webhelp file names,
    they looked normal.
    I exited RoboHelp. When I went back in, I received the
    following message: "RoboHelp Explorer has detected that there are
    unregistered routines used by the following features in this
    project. -Html Topics or hotspot links to Html pages displayed in
    the Help window. -Link to a Html page, displayed in the browser. Do
    you want RoboHelp to make the necessary updates?"
    I never saw this message before so I selected Yes. (This
    message also appeared to another user on our network, crashed their
    computer, but their project was fine afterwards – they were
    using a Word 2003). I don't know if selecting Yes stopped any more
    chances of RoboHelp automatically renaming topic titles and topic
    IDs or what it did. I was afraid I might have a virus, so I spent a
    whole day running virus/spyware software. The results found NO
    virus but I did have some Malware which I removed. I didn't know if
    this caused my problem with RoboHelp or not.
    Solution:
    We had other users guide us that it could be similar to the
    font problem (with KB917334) that people were currently running
    into. We checked and found a Microsoft patch had been loaded around
    the time that our problems started: KB917335 for Word 2002. We
    deleted the patch, rebooted the system, deleted all of the rtf
    files from project, and then started RoboHelp. All issues were
    corrected. We have now turned off automatic updates to that
    computer until our release has gone out.
    Text

    OK and thanks very much for checking that the HTML output is
    not affected by this problem. At the moment all I can say is that
    Adobe are looking into it but I don't know what they have found
    yet.
    Changing the help type might not make you the most popular
    person. I cannot say how much work it is but it's not a five minute
    task. The problem your company has though is the winhelp has this
    problem and at the moment you cannot get around it, assuming you
    have tried all the suggestions that have been posted. That may mean
    that there is little option but to go down the CHM route.
    The only other thing that comes to mind is whether this
    problem is RH related or Help Compiler related. If it is exclusive
    to RH generated winhelp, then maybe some other tool is an option.
    If it is Help Compiler related, it won't matter what tool you use.
    Have you tried creating another project to see if you can
    change topic ids in that? Has anyone else come across this problem?

  • Cannot explain missing topics?

    In DOC/PDF ouput generated with 'Printed Documentation' wizard 2 topics are missing. I'm NOT using any conditional build tags here, and the topics are also included in topics dialog in 'Printed Documentation' wizard (2nd dialog in the wizard).
    I have removed and re-added both topics, but this doesn't change a thing.
    I only discovered this when creating a new single source layout for printed ouput from scratch, using the exact same settings as in above 'Printed Documentation' layout.
    Maybe a file is corrupt or so? Any suggestions.
    Best regards,
    Herman

    I now know why the topics were missing.
    I checked the 'Output View' log and found following error:
    Missing topic '!SSL!\Printed_Documentation\!doc_tmp_folder_0\Special_matters\Valuation_of_inventory_wit h_standard_cost_price_system\D._Valuation_of_inventory_with_standard_cost_price_system.htm '.
    Failed to process 'D. Valuation of inventory with standard cost price system'...
    After some trial and error, it turns out that the output file path is too long (my guess is that the length is limited to 256 characters) .
    When updating this filepath in the layout created from scratch that worked OK, the topics also were not included.
    Kind of sloppy.
    Best regards,
    Herman

  • Missing topics in printed documentation

    I am using RoboHelp V7 and WebHelp as my Primary Layout. My project has approximately 100 topics.
    The project is basically an A-Z with various topics saved into 26 folders (A-Z). The printed documentation prints perfectly except that the H1 headings for all the 'A' topics are missing from the resulting Word document.
    The table of contents in the Word document is correct, with "A" listed but none of the topics are listed in the TOC. The topics appear in their correction location in the word document except the H1 headings is missing. The heading "A" appears in the correct location in the Word document.
    In each topic the H1 is in the header and draws its text from the name of the topic.
    All the 'A' topics were created manually and the rest 'B-Z' were imported from an Word Document. This appears to be the only difference between the topics!!
    All the topics (A-Z) are connected to the same template and access the same CSS file.
    On the final screen of the Print Documentation Wizard (Print Document Appearance - Pninted Documentation) I have tried connecting to different templates from the drop down list under MS Word Template. I have also created my own *.dot file out of a resulting document (i.e. stripping all the text and saving as *.dot). But no luck.
    Any thoughts?
    Many thanks in anticipation.

    The HMTL for the two types of pages looks identical
    An 'A' page
    <div placeholder id=header style="width: 100%; position: relative;">
    <h1><variable name=title x-format=default x-value="Air conditioning">Air conditioning</variable></h1>
    </div>
    A 'D' page
    <div placeholder id=header style="width: 100%; position: relative;">
    <h1><variable name=title x-format=default x-value="dress code">dress code</variable></h1>
    </div>
    The only obvious difference in the HTML for the two types of pages is that the pages imported from Word have the following line in their metadata:
    <meta name=OriginalFile content="Orientation Guide - Draft Wording_V2.doc">
    And both types of pages are clearly connected to the same style sheets.
    Stumped? 

  • WinHelp to HTML Help - missed topics

    I'm creating HTML Help projects using RoboHTML version X5.0.2
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    Has anyone else experienced this problem?

    ellenu,
    I am having the exact same issue, I'm also in the process of
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    WinHelp compiled using HCW.EXE version 4.03.0002
    RoboHTML version X5.0.2 Build 801
    RoboHelp for Word version X5.0.1 Build 606
    Microsoft Word 2002
    Deana

  • Missing topics in TOC and index

    I am using Robohelp 6.
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    Hi Jim
    Your situation is reflective of the reason you may wish to
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  • Missing Topics in TOC

    When I generate webhelp the TOC comes out fine. When I
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    Just noodling here a little . . .
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  • RoboHelp 10 - Missing numbers in the Numbered List within a drop-down hotspot

    I have applied a numbered list style to a paragraph which is written in a drop-down hotspot within another drop-down hotspot in RoboHelp 10. But I observed, though the 'numbers' are displayed in the editor, they are missing from the generated output. Please suggest a solution.

    This is a known issue. Please file a bug report with Adobe: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38
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    General Info
    Report EXE: c:\temp\MJsDiag.exe
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    Report EXE Version: 2.7.2.0
    Download URL:
    http://helpware.net/downloads/
    Operating System: Windows NT 5.1.2600
    SysLocale.DefaultLCID: 0x0409 (1033)
    SysLocale.PriLangID: 0x0009 (9)
    SysLocale.SubLangID: 0x0001 (1)
    DecimalSeparator: .
    HH Installed: YES
    HH Version: 5.2.3790.2847
    HH Friendly Version: > 1.4a
    H2 Installed: NO
    H2 Version:
    IE Installed: YES
    IE Version: 6.0.2900.3462
    IE Friendly Version: Internet Explorer 6 (Windows XP SP2)
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    NT Admin Check: Current user has full administor privileges:
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    HTML Help Run-time Components
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    File Registered OK: C:\WINDOWS\system32\itss.dll (Version:
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    File Registered OK: C:\WINDOWS\system32\itircl.dll (Version:
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    File Found: C:\WINDOWS\system32\hhctrl.ocx
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    InProcServer32 = C:\WINDOWS\system32\hhctrl.ocx
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    File Found: C:\WINDOWS\system32\itss.dll
    Version = 5.2.3790.2453
    Registry Info: {5D02926A-212E-11D0-9DF9-00A0C922E6EC}
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    Registry Info: {4662DAA5-D393-11D0-9A56-00C04FB68BF7}
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