RoboHelp 9 not generating Word 2013 document

I am trying to generate a Word document (Word 2013) from RH9. It goes through the generation process and just before it would normally offer to view the result (the Word document) the following message appears:
'A supported version of Microsoft Word does not exist. Please install Microsoft Word 2000 or newer'
Any ideas greatly appreciated.

That will be because you are not using a supported version.
Rh11 is the only version that supports 2013. You may find that if you right click the print layout and select properties, then you will be able to generate but no other way will work. You will not be able to import Word documents.
You can have both 2010 and 2013 installed if you have the licences. Just run 2010 before using it with Rh.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Hi,
Ink for Word is an addon to Microsoft Word that brings enhanced annotation support to Word documents.
Have you tried the option of Reject All Changes and Stop Tracking under REVIEW tab?
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When a Word document file is corrupted, then you can try several methods to recover it:
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http://support.microsoft.com/kb/827099/
http://office.microsoft.com/en-us/word-help/do-you-want-to-view-recovered-files-again-HA010354297.aspx
http://office.microsoft.com/en-us/word-help/automatically-save-and-recover-office-files-HP010140729.aspx
http://office.microsoft.com/en-us/word-help/recover-your-office-files-HP010354299.aspx
http://office.microsoft.com/en-us/word-help/use-the-document-recovery-task-pane-to-recover-files-HP003078411.aspx
http://office.microsoft.com/en-gb/word-help/use-the-document-recovery-task-pane-to-recover-your-files-HP010140613.aspx
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Hi Beverly ,
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Hi,
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Hi,
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Colum - That was not patched by Adobe to the best of my knowledge and I cannot see any reference in that blog to this problem. There is a workaround in Using Rh10 on my site.
See www.grainge.org for RoboHelp and Authoring tips
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Hi,
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Can someone (actually 5 someone's) please post a sample docx file where it has just a line of text in Arabic, Chinese, Hebrew, Japanese, or Korean and is created in Word 2013 where Windows & Word are both the local version for Arabic, Chinese, Hebrew,
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Thank you - dave
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Hi,
Due to the limitation of my resources here, currently I'm not able to do the same with other languages, I really apologize if I brought you any inconvenience.
As I mentioned in another post, the default fonts depend upon the version of Office, they change in different versions:
http://social.technet.microsoft.com/Forums/en-US/f4615e44-8804-4ba4-bab7-1e76513e2d15/what-is-the-default-font-for-cjk-bidi?forum=word
The results I got about Simplified Chinese and Traditional Chinese were from Office 2013, Windows 8.1, both local versions.
Actually the default font can be set easily, I hope this can be a little helpful:
http://support.microsoft.com/kb/291291
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Forum Support
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Microsoft Word 2013 Documents open as full version documents on two computers sporadically

Hello,
We have a customer site with a perplexing problem that occurs very sporadically.
Our customer has a large word document called “Green Book” that tracks all customer jobs, new, pending and completed in a large tabled document that can sometimes span up to 300 pages. Yes we are aware we probably should convince the customer to run an Access
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at the best of times…
The problem extends only to this file, no connectivity problems to other files, email or internet surfing have ever been reported so can only assume the core network is solid.
In a nutshell here is a summary of our customer’s network configuration that was part of a network upgrade done at the beginning of May this year:
N.B. all hardware (BIOS / firmware), operating systems and software has all been patched up to the latest possible versions both on desktop and server level.
HP Proliant ML350 Gen8 Server – 48 GB RAM, 2 TB RAID 10 10K SAS drives on a smart Array P400i
HP server runs Microsoft HyperV 2012 R2 (latest updates applied) and runs two guest OS:
SBS 2011 Server (32 GB RAM) that acts as File Server (that originally shared Green Book) / Exchange server
Windows Server 2012 R2 – RDS / Terminal Server (12 GB RAM) (this server now shares Green book)
Trend Micro Worry Free Advanced Version 9.0 in use with real time scan disabled on servers but enabled on desktops.
New late model HP Procurve Gigabit switch installed.
Desktop Computers are HP EliteDesk 8300 Computers running Windows 8.1 Pro / Office 2013 Home and Business on 4 GB RAM.
In a nutshell here is a summary of the troubleshooting steps / workarounds all unsuccessfully attempted to date:
Ensured Green Book from is saved in latest DOCX format not legacy .DOC format
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http:// Support.microsoft. com/kb/297684
With above setting in effect I’ve instructed an end user to leave a document open for over an hour and do a
net files command on the SBS file server to confirm that user A still had a session lock on that file (which they did) to rule out a disconnect giving user B’s computer a false impression it had an exclusive access lock on the file.
Opportunistic locking on server has been disabled.
Setup a dedicated server with a connection limit of one user at a time to each of these “sensitive files”. Quickly abandoned this as it was more trouble than it was worth getting user to close Word to release file lock despite document being closed.
Moving Green book from SBS server to a shared folder on Windows 2012 R2 terminal server (no auto disconnect parameter set). Still has the same problem!
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What did the customer run before and what were the issues with Green Book?
Customer ran a Dell PowerEdge T300 Server with 8 GB of RAM and 600 GB mirrored SATA drives on SBS 2008 and Dell workstations running Windows XP SP3 / Office 2007.
Green Book was always slow because of Word being very slow with 300 + pages of tabled information.
No file sharing / locking issue as reported above was ever reported.
If anyone can share any experiences on this or shed any light on the problem we would be eternally grateful…

I quoted this from your cross-post, by MVP Paul Edstein.
"Your description suggests a network problem, with the
networking software losing track of the fact the file is already
open.
That said, you might find it useful to store documents intended for
shared editing in a OneDrive folder. This is designed to allow two or more
people can edit a word document concurrently.
Once you have OneDrive
operational, click OneDrive in the header of a SharePoint or Office 365 site,
then click the ellipsis (…) to the right of the entry. Then click ‘Share’ and
invite the other user to view or edit the document, and click ‘Share’ once more.
To add to the list of people already sharing a document, click the ‘Shared with’
icon in the ‘Sharing’ column and invite the additional person to view or edit
the document, and click ‘Share’ once more.
When someone invites you to
share a document, you’ll typically receive an email notification with a link to
the document. Clicking the link opens the document. If you have edit permission,
your changes are automatically saved.
For more info, see:
http://office.microsoft.com/en-us/sh...102772333.aspx "

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Is there a work-around for generating printed documetation in
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Welcome to the forum.
No and No.
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Link to the uploaded document in RichTextHtmlField is not generated if custom document upload form is used

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Upload.aspx page and created a custom action to launch the custom upload form. When I click on the custom action button I am getting the exact ouput which I want but after the upload operation completes I am not getting the link generated in the
field area, as SharePoint OOTB upload form does.
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<CustomAction Id="Ribbon.PublishTab.Publishing.Actions.UploadDocumentButton" Location="CommandUI.Ribbon">
<CommandUIExtension>
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</CommandUIDefinitions>
<CommandUIHandlers>
<CommandUIHandler Command="UploadDocumentButton1" CommandAction="javascript:function test(){
var url = _spPageContextInfo.webAbsoluteUrl + '/_layouts/15/DiscussionBoardEventReceiver/Pages/UploadFile.aspx?UseDivDialog=true&LCID=1033&Source=' + _spPageContextInfo.serverRequestPath +'&AssetPageFolder=true&seed=0.10343389471709208';
var options = {url: url};
SP.UI.ModalDialog.showModalDialog(options);
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</CommandUIHandler>
</CommandUIHandlers>
</CommandUIExtension>
</CustomAction>
The page UploadFile.aspx the exact code which is found in Upload.aspx in
\_layouts folder.
The file is uploaded successfully but the link is not getting generated. What am I missing?

Hi,
According to your description, you might want to upload a file to a library and insert the corresponding hyperlink into the RichTextHtmlField when editing a page.
Based on the code above, a modal dialog holds the custom “UploadFile.aspx” will be responsible for the file uploading, however, as there seems no code in the callback
function of the modal dialog to handle the operations after file uploaded, though file will be uploaded, there will be no hyperlink get generated and inserted into the page.
A demo about how to work with callback function of modal dialog:
https://alinimer.wordpress.com/2013/02/25/open-pages-and-forms-in-modal-dialog-for-sharepoint-2013/
As we can see, if using the OOTB feature to insert a file into the page, the corresponding HTML structure would be like this:
Thus, a possible workaround is that you can write code in the callback function to capture the dialog closing event and inject a hyperlink into the page accordingly.
About how to inject HTML into page:
http://stackoverflow.com/questions/3762385/best-way-to-inject-html-using-javascript
About how to modify the HTML source code of a page using JavaScript:
http://www.w3schools.com/js/js_htmldom_html.asp
http://njarb.com/2011/06/update-html-content-using-javascript/
Best regards
Patrick Liang
TechNet Community Support

Search text in Excel table in a Word 2013 document

Hello,
someone would be there if there is a file content search tool on Windows (such as Google search or DocFetcher ..)
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This worked with such DocFetcher with old office version. But since 2013 dox Office Word and Excel xlsx had to change and it no longer works.
thank you in advance
greetings.
JLuc

Hi Jlcapel,
Thanks for posting in MSDN forum.
This forum is for develoers discussing developing issues about
apps for Office.
If you want to a tool that supports content searching, I suggest that you search it on the internet.
>>This worked with such DocFetcher with old office version. But since 2013 dox Office Word and Excel xlsx had to change and it no longer works.<<
If you have issues about using DocFetcher, I suggest that you contact the verdor of it to get more effective response.
Regards & Fei
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How to View Word 2013 Document in ActiveX Object

I know that the old method of viewing Word docs was to use a webbrowser object. This doesn't work now since the document opens in word instead. MS has a workaround, but suggests not to use it for new projects(it involves changing the registry and I'llbe distributing this app to other machines so this isn't an option). I'd like to know if why webbrowser2 doesn't show up as a usuable ActiveX object in LabVIEW 2012 and if anyone knows how to use the Word document object so you can scroll and navigate a word document.
Thanks
Solved!
Go to Solution.

Thanks, But that doesn't help when there are figures(pics) in document. As A workaround, for now, I have switched to rtf files. The attachment shows what I was trying to achieve except I had to save the word document as a rtf document and load it into a rich text document container (found under .NET & ActiveX). This preserves formatting and pcitures whereas the method above does not. I still think this is not optimal as in older versions of MS Office, this was done easily as shown in the Diagram Disable Structure.
Thanks.
Attachments:
Help Viewer Demo.PNG ‏201 KB
Load RTF file into Rich Text Box.png ‏48 KB

RoboHelp 9 not generating Word 2013 document

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