Robohelp 9 - Not seeing video I am trying to include

I swore this worked before but I am having problems bringing .wmv files over the the robohelp 9 folder. it opens up a wmv player window but with nothing there. I clicked on multimedia folder to see what files are they but it shows nothing. I look outside robohelp and I see the .wmv file. I click on it and it plays fine. What am I doinf wrong. Thanks.

Are you using the Adjust Date and Time option or the Batch Change option? If it's the former try the latter. If you get the same results launch iPhoto with the Option key held down and create a new, test library. Import the same video file and check to see if the same problem persists.
OT

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Wiped our old iPad 1 clean, now can't install iOS from iTunes. iTunes does not "see" the devise. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does.

Wiped our old iPad 1 clean, now can't install iOS from iTunes using laptop PC (W Vista). iTunes does not "see" the device. Tried uninstalling and installing iTunes on laptop. Also bought new USB cable. The iPad is charging, but that's all it does. Just want to get it operating again for browsing and e-reading.

OK. You merely erased the content and settings. The IOS is still there.
If it has NEVER been jailbroke, here are some standard repair procedures. From what you've already stated, my guess is that you'll end up with Recovery Mode described in the last paragraph.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow the on-screen directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here. You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again. Also, read this.

I can not see videos on safari YouTube but I can hear the sounds what should I do?

I can not see videos on safari YouTube but I can hear the sounds of the video I use a iPad 2 plz help

There is another thread with same issue. You can see that here-
http://support.mozilla.com/en-US/questions/823830?s=flash+videos+not+working&as=s

Encoder 3.1 on Windows 7 64bit does not see video card

hi
any help or suggestions would be greatly appreciated;
We are running Newtek's VT[5] on a windows machine and have been
very successful running Flash Media Live Encoder 3.1, streaming Live
to a server.
Recently we were upgraded from XP and 32bit to Windows 7 and 64bit;
Now the encoder does NOT see the video, although it recognizes both
the VT video device and VT audio device. My understanding is that
Flash Media Live Encoder 3.1 should run on the operating system
and with Newtek VT[5] (even though the VT capture card is not on Adobe's
official list)
http://www.adobe.com/support/documentation/en/flashmediaencoder/FMLE_DeviceMatrix3.1.pdf
Of course....Adobe wants me to purchase a contract for tier-2 support to answer
the question of whether the encoder will work on our 'new' setup.
again,
any help or suggestions would be greatly appreciated;
calvin tullos
space telescope science institute
[email protected]

Are you sure that correct and latest device drivers are installed on that machine?
Please check the video device settings. If FMLE is able to detect the device it should get the signal and work with that.

Ipod will not see video's as video

Ok, my ipod will not see the vids on it ad videos, but I can play them from the songs. My issue is if I made itunes update and see them as such them all the music no longer in my itunes folder disapears. I need a way to have my ipod recognise the video's on it as such, without killing my music collection.

It seems like others are having the same problem. Today I noticed my iPod won't play videos anymore either. I'm cruising around these topics to try to determine why. I already used the 'Restore' feature and spent about an hour copying stuff back to the iPod only to find that it still does not work.

I can not see video via a youtube link. i get sound. i downloaded latest real player. no change. i am running firefox 14.0.1. explorer works fine.

I followed instructions to down load latest real player. it did not solve the problem. i can not see the video on youtube but can hear it.... Explorer works fine. Please help.

You can check for problems caused by a recent Flash 11.3 update and possibly downgrade to Flash 11.2 or 10.3.
*https://support.mozilla.org/kb/flash-113-doesnt-load-video-firefox
*https://support.mozilla.org/kb/flash-113-crashes

IMovie "does not see" videos from my Canon Vixia HF M32 and shuts down. Any ideas?

Lately, I have not been able to download videos as I used to from my Canon Vixia HF M32. My iMovie would not see the camera and would often close unexpectedly. It then gives an incomprehensible error message. I have no idea why this is happening or what to do. I was able to dowload some videos using a pc and a different software. Any clue?
Thanks

iMovie HD (version 5 and 6) works only with Firewire cameras, DV or HDV.
Footage from other types of cameras can be converted for use. Try VoltaicHD and convert to Apple Intermediate Codec (1080i or 720p) for HD footage or DV for SD (Standard Definition) footage.
If all you want to do is creating a DVD, go for SD footage in the DV format. A DVD is always SD.

2g touch to hook up to my tv.....i have tried 2 different av composite cables, only can hear not see video.. what do i do

will the apple av composite cable definetly work?

The description of the app says: Video out is supported on the iPad, iPhone 4 and iPod Touch 4G. Sorry.

Quicktime new movie recording is suddenly not seeing video

I've been using quicktime for as long as I remember to watch TV on a corner or even my second screen while I'm doing something else. For some reason now I am just getting a black screen and no audio from my ADVC-100 even though quicktime sees it, proven by it being selected in the pull down menu as the video and audio source. I was thinking the culprit to be the AVDC-100 but earn I connect my iSight though it shows video and audio, it freezes within seconds. I tried dumping playlists and preferences for quicktime with no improvement. I am at a loss, just don't know how to fix this, any help would be appreciated.
Thanks

I'd try upgrading your system software... any reason you haven't yet?
Also... try repairing permissions in DISK UTILITY.
See if that doesn't help. If not, we'll go in and do some other stuff too.
CaptM

FCPX not seeing video track of rewrapped MTS files

I accidentally formatted an SD card containing AVHDC files that I needed, so I used a data rescue program to rescue the MTS files. Getting them into FCPX has been very trying. I used Smart Converter to "rewrap" the files as .mov, and Quicktime can read both audio and video, but for several of the files, FCPX only imports the audio track. I tried several different conversion programs, and even used a program to create an archive directly from the MTS files, but FCPX is refusing to see the video track on several important clips. Since Quicktime can read the video, I know it's there, but how can I get FCPX to see it? Thanks in advance for any help, I have been ripping my hair out over this one...

The fewer times video is "stepped on" the better so, I do want it to leave the original video alone if at all possible. Audio... don't really care. Most 44.1/128kbps stuff is good enough for me (partial hearing loss...) but, I am meticulous, so all my audio is at least 48kHz 24 bit AIFF for production. FCPX does quite well with AAC, but obviously it should be analyzed and fixed on import... it is not an editing format. *My* camcorder exports AVC/AAC audio. AAC is usually an MPEG-4 Audio format and pretty much the current standard for AVCHD video.
I have never seen SC Pro change the frame rate. However, I do know several consumer grade camcorders actually "lie" about their frame rates. Everything is shot at 59.94 and "interpolated" to the "advertised" optional framerates of 24 or 30 (technically: 23.98 / 29.97 p) if those options are selected by the camcorder user. If the video is 1080 -- it's 60i -- it doesn't matter what framerate you think you set (gotta read the fine print on these cameras!) 720 is actually 60p. SD is 60i interpolated down to (usually) 30i (and some cameras have the option of 30p.) So, Smart Converter must be seeing the original h.264/AVC video in it's native format when passing it through as 59.94 interlaced. That is not a bad thing. However, in FCPX, a 1080 project should be manually set up for 29.97p and have the 1080/60i media conformed to the 30p framerate.
PS - I've actually seen perceptible color changes/loss of dynamic range after using ClipWrap (it was trying to do a transcode...) so, not convinced. Quicktime 7 Pro is the best app to use IF it can open and play the original video. Every conceivable/available export option (depending on system installed codecs) is available, so ProRes + Apple Lossless (AIFF) audio conversion and considerably less trouble to use (and 20 bucks cheaper) than Compressor. Unfortunately, it is no longer included with the OS and part of the FCP toolbox [free "Pro" activation when installing FCP Studio — which is too bad]. The best scenario is having FCPX import/ingest the original video without the use of a extra or third party app. That is, however, not really an option for the OP.

Ipod not seeing videos

someone please help...My son bought a bunch of tv shows through the i-tunes store and downloaded them to the computer. they show up in his library on i-tunes, but won't go on to his i-pod....I've updated every thing that I can think of but the shows still don't show up on his i-pod...please help

What methods have you tried to get the videos onto the iPod? Does your son use manual updating with drag-and-drop to move content onto the iPod, or is he set up for auto-updating?
If he manages things manually, it should be as simple as dragging the TV show files from his iTunes library and dropping them onto his iPod icon.
One more thing - sorry if this is already totally obvious to you - not all iPods can play videos. Only the 30- and 60- gig video iPods can. If your son has a non-video iPod, a friendly email to iTunes tech support explaining the mistake might get him a refund. After all, they should be able to see very clearly on their end whether or not the iPod he has registered is capable of playing videos.

I can not see video on my apple tv when streaming from my ipad

Curious what I can try. I am trying to watch a vidoe off my ipad using apple tv and all I get is the audio. I am streaming from Amazon Prime.

--Not sure if they still do but Amazon Prime used to block video Airplay, only transmitting audio I thought they'd changed this but that may have been another provider.
Is your Amazon Prime app up to date?

Can not see videos on many sites- wmv file

when i go to a site- realtor .com in particular and i try to see the virtual tour- it either comes up as a white screen or says i don't have the proper download from quicktime.
i have flip 4 mac- no mater what i do i can't see the file- even downloaded widows media player- but the file keeps trying to go through quicktime.
help! sometimes i feel like i am trapped in a PC world

Okay, two possibilities I can think for problems (even if they aren't related to your specific problem) are the AdobePDFViewer.plugin and QuickTime Plugin.webplugin.
The first item is for Acrobat Reader, which you don't need for PDF files because Safari can render them itself much faster than that bloated memory hog. I would advise disabling it by starting Acrobat Reader, go to Preferences > Internet and uncheck the box at the top where it says something very similar to "Display PDFs in browser using:", then quit Acrobat Reader. Then go to /Library/Internet Plug-Ins and remove the AdobePDFViewer.plugin item.
The QuickTime Plugin.webplugin can cause problems with a variety of things, but if you get rid of it, you'll be unable to use things like widgets. You can disable it by creating a new folder in the same directory called Internet Plug-Ins (Disabled) and moving it there until you need it; then move it back.
It's possible that one or both of these items are interfering with the virtual tour working, so you should try disabling both, then restart and test Safari again. It works for me up to a point, but then it displays a not-helpful error message and directs you to a page to download other QuickTime components, without telling you which one it needs, if any.

Can hear audio but not see video

hi,
so I'm incredibly new to this and it's probably obvious I haven't got a clue,
but I was editing a video - all is fine,
save it,
and now that I'm trying to continue working on it I can't see anything.
the original clip is visible perfectly fine,
however the edited version now just looks like three coloured bricks instead of an image, and in the preview is simply a blank screen. I can export the clip and view it fine that way, however the quality is much lesser.
I'm about to give up on this entirely.
please, any help is appreciated.

FAQ: What information should I provide when asking a question on this forum?

Shared Library - Not Seeing Videos

I have iTunes 8.2 running on OS X 10.5.6. There's a pretty sizable music collection that I'm sharing to my network and iTunes on a Windows machine can see it just fine. However, when that Windows machine's iTunes tries to view Movies or TV Shows, the list is empty.
For testing purposes, I have a small handful of videos in the Movies and TV Shows lists. They're just some avi and mkv files that have been marked as type "MooV" using SetFile and play in QT with the help of Perian.
Everything works fine locally, but the Windows iTunes instance elsewhere on the network is just getting empty lists for Movies and TV Shows. I tried putting the videos into a custom playlist, and the other instance can see the playlist, but it's empty as well.
Any thoughts or ideas? I'd really like to use a Mac Mini as a media server with iTunes, and get some AppleTV and AirPort/AirTunes devices to distribute the media throughout my home, but this is one of a few hang-ups currently preventing this from happening

So i manually set the video to "TV Shows" instead of "home Movies" and now they show up in my apple TV at least.
However streaming to the iPhone still doesn't work well. As far as streaming goes, it seems to be working fine with the apple TV. iPhone still stops and buffers every few seconds.

Robohelp 9 - Not seeing video I am trying to include

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