Robohelp 9 not working with Word 2010 on Windows 7

I have installed Robohelp 9 on my Windows 7 machine that has MS Office 2010 already installed on it.
I have installed the Robohelp 9.0.2 update. I start Robohelp 9 for Word and create a new Winhelp 4 project.
I give it a name and click Finish. I get an error message that says "Robohelp can not open docx files in the current word version"
I click OK and it launches the template in word and gives me a macro error that saya "Compile error in hidden module AutoOpen. This error commonly occurs when code is incompatible with the version, platform, architecture of this application"
When I close the Word document, I get an error about hidden module AutoClose. It's like there is something wrong with the template.
NOTE: I previously had Robohelp 8 installed, but uninstalled and made sure that every occurence of robohelp.dot was gone.
Shouldn't Robohelp 9 be creating a .dotx for Office 2010?
Am I doing something wrong?
Thanks for any help,
George

Hi George,
I note the line in your original post :-
"NOTE: I previously had Robohelp 8 installed, but uninstalled and made sure that every occurence of robohelp.dot was gone."
I think that is your problem. You have deleted the Robohelp.DOT from the templates directory. Although you are using Office 2010 or 2007 Robohelp still insists on using an Office 2003 or earlier format template in *.DOT format. You need to have a Robohelp.dOT template for the program to work. May I syggest a re-install, leave the robohelp.DOT in place as it is instaled and see what happens ?
I posted an issue A couple of weeks ago questioning why Robohelp does not use DOTX or DOTM format templates as per Office 2010 and Peter Grainge has asked adobe on my behalf... yet to see a reply.
My issue related to potemntial incosistency in bult output (Corruption) and question whether that was caused bt the different formats of the template ie:- a 2003 format templat in documents saved in 2010 or 2007 format. As others have stated in the past word starts up in 'Compatribility' mode when using the *.DOT format template that I have found may be linked to some output and build issues ?
Good luck.
Bryan Holman

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