Robohelp 9 v/s Robohelp 10

What is the difference between Robohelp 9 and Robohelp 10? Which is better and why?

If you want more features then Rh10 has to be better. If you don't want the new features and already have Rh9, that could be argued to be better. Your question is too loose to answer properly.
See the RoboHelp Tour on my site for what is new in each version.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

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Running RoboHelp 10 and RoboHelp 11 on the same system

Background
Windows 7, 64-bit operating system.
Upgraded RoboHelp 10 to RoboHelp 11 this week. Upgraded my RH10 WebHelp Proj project (released with our 2.0 application) to start editing for release with 3.0 application next June .
The upgrade did not uninstall RoboHelp 10.
I work from within Visual Studio 2010 Professional. (I know that this is not a Source Control thread, but my issues are intertwined here.)
I create WebHelp Pro (even though we are not yet publishing to RH Server, although we're working on it!).
I check the output into Release folders in Souce Control, and the build picks up the files for installation with our application.
Questions
If I need to update the 2.0 application Help, does anyone know whether I can still use RH10 to update that project? (I've posed the question to an Adobe consultant, but have not yet heard back.)
If I can't use RH10 to update the 2.0 application Help (and have to open the 2.0 project in RH11 and, therefore, upgrade it), are there new things in RH11 that could affect the WebHelp Pro output and, therefore, affect the use of the WebHelp Pro HTM files by the application? (Our release engineer believes that, for version control purposes, I must make changes to the 2.0 project in the same RH Client used to develop it.)
Thanks for any help.
Carol Levine
AIR Worldwide

Hi,Carol
First, (and to reiterate what Rick said) if you are not publishing to RoboHelp Server right now. Do NOT use WebHelp Pro. The Pro flavor is strictly for hosting on a RoboHelp Server installation.
The good news is that when and if you do decide to use RoboHelp Server, you simply take the Rh project (whether from Rh 10 or 11) and publish it with the WebHelp Pro SSL. It sounds like there is a some confusion between RoboHelp Server and Source Control. It is a common option to use RoboHelp Server and Source Control. But they are mutually exclusive. (While both may be used, they have nothing to do with one another.)
If you think about it, RoboHelp Server is output (by definition not "source")
So, you can continue using Rh 10 and 11 clients on the same computer, but as you note, you cannot open an Rh 10 project in Rh 11 because it is a one-way forward conversion (as Peter said).
As for publishing, be aware that when you move to RoboHelp Server, the publishing workflow is different. The web admin can't simply copy/paste WebHelp Pro output (from source control as you describe) to the Rh Server (or, as you said, "pick up files"). The project must be published from the RoboHelp 10/11 client directly to the Rh Server. This is because Rh Server is a database application and in order for the database to be "aware" of the new content, it must come from the RoboHelp client app (10 or 11). Also, in terms of Application Help and context sensitivity, there is a CSH API and a syntax that is used to call the Rh Server help topics from the application. This is covered in the online help. See the sub head "Access context-sensitive Help" in the Adobe RoboHelp Server 9 * RoboHelp Server Web Administrator tasks as well as Adobe RoboHelp 11 * Program Help for web pages
Thanks
John
John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Evergreen, Colorado
www.showmethedemo.com

How to upgrade Robohelp X5 to Robohelp 7 (or some later version)?

(Searched the forum but didn't find an answer. I apologize if it has been covered already.)
We've been using Robohelp X5 and are now considering an upgrade due to the incompatibility with current versions of MS Word. On Adobe's product page there seem only options to upgrade from Robohelp 7 or Robohelp 8 to Robohelp 9. Does that mean that there's currently no way to upgrade from Robohelp X5 to any later version? Thanks!

Your projects will upgrade but there is no reduced price unless upgrading from 7 or 8.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Does RoboHelp 10 include RoboHelp for Word?

Does RoboHelp 10 include RoboHelp for Word? The earlier version RoboHelp 9 included RoboHelp for Word.
Thanks in advance.

I reinstalled Adobe RoboHelp 10 all over again but this time more carefully keepign watch at each step. The option to install RoboHelp for Word is present but it's not installed by default and the option itself is not easily noticed during the installation. During installation, you need to select the product 'Adobe RoboHelp 10' in the left pane of the install wizard and it shows up the list of sub-options (one of the sub-options is RoboHelp for Word) in the right pane of the install wizard.
I contacted Adobe Support and convinced them to log an product enhancement request from a usability perspective.
So that's that. RoboHelp for Word is indeed present in RoboHelp 10 but it's not installed by default.
Thanks for posting you reply though.

Upgrading RoboHelp 7 to RoboHelp 9 RoboSource

Hi I'm Trying to upgrade Robohelp 7 to Robohelp 9 as we have just gone Windows7 we also use RoboSource.
What are the steps to successfully upgrade?.

Hi
Steps I took.
Opened Robohelp 7 made sure project could check in and out of Robosource, worked fine.
Checked all files out of robosource via Robohelp 7.
Upgraded to Robohelp 9 - was asked if I wanted lastest said yes. Popup said some files could not be checked out. Tried opening project in Robohelp 9 - popup corrupt .cpd tried deleting .cpd no joy.
Re tried all the steps again with the files checked in to robosource no joy.
Cannot open project in Robohelp 7 or RoboHelp 9 now!

Retaining format of table borders of Help done in Robohelp 7 into RoboHelp 9

Does anyone know how to import or retain the properties of table borders/cells of a Compiled HTML Help Module that was generated in RoboHelp 7 into RoboHelp 9? I'm using RoboHelp 9 for my work and have to generate an HTML Help using RoboHelp 9. But the previous Help was generated in RoboHelp 7. When I have to generate the new Help in RoboHelp 9, this RoboHelp doesn't have the same properties of the table borders of the previous Help. Please help.

I'm still not sure about what you are using and were using in Rh7. Rh for Word has an HPJ file to open it, Rh HTML has an XPJ file. They are different from an HHP file which is also a Rh HTML file.
Both generate CHMs so once we are certain about that Rh HTML is what your Rh7 project was in, we can deal with the table problem.
If Rh for Word is what is in use, then it should not have changed. In Rh HTML tables are now CSS driven but your old ones should not have been affected. Let's cover that when we are certain of the version of Rh the project is in.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp 5 vs robohelp 6

Hi,
I have to decide if my company should buy Robohelp 6. At this
moment we using Robohelp 5. What are the differences between
Robohelp 5 and Robohelp 6? What are the advantages of Robohelp
6?

Hi EleTi
Click
here to view another thread discussing this issue
Hope that helps
Craig

Upgrading from Robohelp 6 to Robohelp 10

Hi,
I have been working on Robohelp 6 HTML to create a huge online help both CHM and Webhelp (Windows 7 and Office 2010). Now my company is planning to upgrade to Robohelp version 10.
1. I want to know the impact it will have on my existing Robohelp 6 files.
2. What points should I keep in mind before saying yes to such an upgrade?
3. Has any problems been reported as yet after opening the Robohelp 6 files in Robohelp 10?
4. Can I directly upgrade from Robohelp 6 to Robohelp 10?
Would really appreciate some help on this. I don't want to recommend something which might end up causing problems for me.
Thanks

Hi
I upgrated from version 7 to 9 about a year ago and it was only possible using RH 8.
My project - created in RH 7 - was pretty messed up when I tried to upgrade directly from RH 7 to RH 9.
I known this answer doesn't solve your problem but it's just a little info about what to expect if you try to jump over 3 versions.
Ulrik

RoboHelp 11 to RoboHelp 10?

Can I save RoboHelp 11 as RoboHelp 10? is there a compatibility issue? My colleagues have 10 and I have 11. We share files. Will this be a problem?

@VT...
As your question is the reverse of what this thread is about, it might have been better to start a new thread.
The file format is the same but the HTML will have some differences. In theory any Rh HTML project can be opened in any later version but occasionally there can be issues if you are skipping many versions. In your case you should be OK. Please don't do as some folks do and ask for a guarantee as ultimately it depends on what you may have put in your topics. The answer is to zip up a copy of your projects so that you have a clean copy if something should go wrong. I recommend zipping rather than copying as it is too easy to later open that copy and mess it up for all eternity. Zipped copies cannot be opened and they can create clean copies as many times as you want.
See the RoboHelp Tour on my site for information about what was introduced and changed in Rh11. Also see the samples for working projects explaining the changes.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Migrate RoboHelp 2002 with RoboHelp 7

Hi there,
I want to convert my hold RoboHelp file with version 7 or 8, i don't know today which one i must choose. But i got both and i began to convert with 7 first.
My version into «Help about robohelp» Robohelp for winhelp 2002.r2. Build 1092.
If needed, i can send you the detail of all file included in the version (DLL).
First, the way i go, was suggested by johndaigle in problem:
http://forums.adobe.com/message/736139#736139
I do this:
«open RoboHelp for Word and from the File menu, click New > select the Import tab
and choose Other Help Projects and locate the .hpj project from there. This will convert the project to RoboHelp for Word v6». I compile the project. I join the result generated. If it's suppose to work on the first time, i'm really not convice. I had topic coded with html jump on a JPEG file and the result is really bizarre. If i open my result HLP file and go into the page with the image, I see a broken text who said the camera.bmp is missing. Second, when i click on the suppose to be link on an image, i falling on other part of my help text, who as nothing concerning my JPG image but I see some other help text. If I changed my Image Folders (BMROOT) sequence, and I re-compile, i can't go further because i got the message; The I:\fof006\RBHelp7\Ventex\!SSL!\Winhelp_4\VENTEF.hlp file is not a Windows Help file or the file is corrupted. I go on my drive I:\ and path to see if my HLP file and the content are there. He's there, but he remain 0 bytes.
Anybody can help me on the way to proceed to convert or migrate. Naybody can help me on the problem with an image call by an html jump. All the problem said here, was not present on my older version and working fine !
Francis

Hi princess betty,
First, if could help, I join an image of my version of RoboHelp we have here.
We already have files in DOC, PRS RBH and RTF for result after we built our HLP; I give you a sample:
Auto1.doc, Auto1.prs, Auto1.rbh, Auto1.rtf
Auto10.doc, Auto10.prs, Auto10.rbh, Auto10.rtf
Auto11.doc, Auto11.prs, Auto11.rbh, Auto11.rtf
For the time we can't think change the extension result other than HLP, because the result is re-used inside another system and by the moment we just want made an update of RoboHelp before thinking produce the file in other form than winhelp4 or win2000.
So, i'm gonna try the suggestion you made to try convert our past system by opening a new project and import all the DOC file. I'm not really sure, but i'm gonna try. At this time, if I open a new project at the opening of robohelp and I use the IMPORT, the result was not too bad and better by using Robohelp 8 than 7. And by the way, we used some special characters, indentation and bullet native from word. So, the DOT file is important, but be change.
You can feed me some other information if it's possible for you to help me further. I'm gonna try some solution and check if the result could be good for us.
So, thank for the moment for your help,
Francis

Known backwards compatibility issues between Robohelp 9 and Robohelp 8?

Hi Group,
In addition to avoiding the tasks in the Review menu, does anyone know of any other backwards compatibility issues encountered while opening and using files generated in RoboHelp 9 from within Robohelp 8? Thanks, gail

Welcome to the forum.
Simply the fact that RoboHelp 8 will not open a project that has been run in RoboHelp 9. Sure you might well open a project by deleting the CPD and perhaps the XPJ and using the HHP, however I would not recommend that except in an emergency.
What I am not clear on is how you link that to "avoiding the tasks in the Review menu." What has that got to do with the question?
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Robohelp 7 open Robohelp 9 project?

as I search through internet, I understand that robohelp 7 unable to open robohelp 9 project
we have two robohelp 7 licenses and three robohelp 9 licenses
when working on project in robohelp 9, it need to upgrade the project, but robohelp 7 is unable to open the project after upgraded
Is it any way opening Robohelp 9 project(converted from version 7 project) in Robohelp 7?
Is it upgrade Robohelp 7 to 9 is the only way? We do not wish to upgrade is because i am wondering if later Adobe release robohelp 10, and by that time we need more robohelp license and we purchased additional license, we will need to upgrade all other old robohelp product?

Hello again
Yep, conditional tagging is handled in the project before you compile or generate, so indeed they would be lost as would any information you excluded via the tab and build expression.
Not perfect, but at least you get a project you may continue editing in version 7.
Cheers... Rick
Helpful and Handy Links
RoboHelp Wish Form/Bug Reporting Form
Begin learning RoboHelp HTML 7, 8 or 9 within the day!
Adobe Certified RoboHelp HTML Training
SorcerStone Blog
RoboHelp eBooks

Is it Possible to Import RoboHelp 2002R2 Into RoboHelp 8?

I have been using RoboHelp 2002R2 for Awhile. Is it possible to import the 2002R2 help projects into The current versions of RoboHelp?

Hi Anthony and welcome to the RH community.
Do you have a the source files, output files or both. If you have the source files, you could try opening the project in RH8. Take a backup first though just in case. That is a very old version you have there but you should be OK. This would be my preferred option. If you have the output, you could try creating a new project in RH8 and importing it. I'm assuming here that the output is not web based (e.g. a CHM). The final option would be decompile the output (e.g. a CHM) and import the individual HTM files.
The RoboColum(n)
@robocolumn
Colum McAndrew

With an upgrade to RoboHelp 11 from RoboHelp 9, does the upgrade cost cover any additional upgrades, such as 11.1 or 11.2?

I previously purchased RoboHelp 9, and this covered me for the updates to 9.1 and 9.2. If I upgrade to RoboHelp 11 directly, will that 600$ cover any potential 11.1 or 11.2 updates?

HI there
Adobe is pretty much like other software companies in this regard. That means there is no charge unless you upgrade to a completely new base version.
So if you purchase a license for 11, any dot releases are no additional charge. But if version 12 comes out, you would have to pay for an upgrade to 12.
Cheers... Rick

Problems converting Robohelp 7 to Robohelp 9

I recently upgraded to Robohelp 9, and tried to take my files with me. The first attempt ended with all of my Robohelp 7 files corrupted and unusable. I recovered from backup, and tried importing one by one. Each time, the system hangs and the files end up completely corrupted. Anyone else experienced this? Any suggestions? I really don't want to have to do the whole thing over...

The system crash was new to me, too! I can't remember the last time a program caused my whole computer to shut down...Although it remembered that Robohelp was the problem after restart and asked to report the crash to Windows.
Local project, no source control. I am using customized .css and some of the DHTML (expanding hotspots and drop-down hotspots). I have three different builds set up (two WebHelp Pro outputs and one PDF output), and one external link, but that's as sophisticated as I've gotten with the project.
I tried deleting the .cpd, and reopening, but that's been running for three hours now and I have little hope. It's hung on "Fetched style sheets". I checked that the BaseCSS_res.dll was in the right spot (it was) and even changed from a Windows XP computer to a Windows 7 computer.
I am able to open and edit both the sample projects that came with 9 and to create a new project. I'd love to give your sample project a try.
Thanks for all the help,
M. Ervin

Robohelp 8 and Robohelp 10 Compatibility

My current company currently uses Robohelp 8. If we purchase Robohelp 10, will files generated with Robohelp 8 be compatible with the new version? We won't have to perform any conversion steps, will we?

Your RH8 projects will be converted upon opening them in RH10; the help created by RH8 has nothing to do with RH10

Robohelp 9 v/s Robohelp 10

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