RoboHelp cannot open Word

Question

when i load RH, i get the message that it could not open
Word, but then Word opens with an error stating "Microsoft Visual
Basic -- Code execution has been interupted"
This is a very straight forward project that has not been
opened in months
Anybody have any thoughts?

Answer 1

I have resolved this problem. I plan to test the solution
again, but I’ll wait until after our product delivery date of
Sept 28th. Background:
I was/am certain the problem was related to MS Word and my
network ID. It appeared that in order for RH and Word to talk the
robohook.wll addin must be loaded, which is suppose to
“automatically” happen. Part of this "automatic"
process loads the robohook.wll to ("local drive":\documents and
settings\"networkID"\application data\microsoft\word\startup). When
working properly, this addin file creates two occurrences of the
robohook.wll which can bee seen under Tools>Templates and
Addins. If you look at the path for each of the loaded robohook.wll
files, they are the same BUT one path is all in lower case. However
if you navigate to that file location in the startup folder (path
above) only one Robohook.wll file actually exists. My problem was
that the creation of the “phantom” second robohook.wll
with the lowercase path, was not happening (hence VB script 5152
error). A Google search turned up a lead regarding a broken MS Word
registry file which lead me to
http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B92154
. I followed the steps outlined on this site (back up then delete
current registry file) and RoboHelp and MSWord are talking again.