Robohelp for Word won't compile

Hi,I've been trying to get one of my projects to work in Robohelp for Word. But the minute I create a second topic the compiled doen't work. there are no errors. the compilation just never starts. This also happens when I rename the first topic to something else.
I have the following configurations:
Robphelp for Word 7 build 145
MS Office Work 2007
windows XP professional with service pack 3
I have deleted and started the project from scratch several times without any success. Any help would be highly appreciated
Thanks
Edna

Hi,
Thanks for your reply. The problem is there even with tutorial files and dummy projects.
It seems that there is a problem with saving the document. If I don’t add anything the projects will compile problery. But the minute I change something it won't compile. When I want to close the word document I get a meesage saying if I would like Robohelp to save the document. If I press on "yes" nothing happens. If I press on "yes to all" nothing happens. Pressing on "no" closes the document.
I have setup my word 2007 in a way so it will save .doc formats instead of .docx. But either way it makes no different the problem is with both file formats.

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RoboHelp for Word 7 is not saving the rtf and won't compile .hlp

I use RoboHelp for Word 7 to produce WinHelp files. It's been working fine for several months on this computer.
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Hi, I have a nearly identical problem, except my project uses .doc files instead of .rtf files. I was able to solve the "cannot save" problem by following the information below. I still have not resolved the "cannot compile" problem.
I'm using Windows XP, RH7 Build 100, Office 2007. My project was created using Office 2003 and I did not experience any of these issues until I recently upgraded to Office 2007.
This fix was sent to me by my group's "tech" guy.
A number of Adobe RoboHelp for Word 7 users have reported that they cannot save changes or generate an output. The cause has been isolated to the RHComAdd.DLL being disabled.
Check for that in Word:
For versions up to 2003 go to Help | About | Disabled Items. If RHComAdd.DLL appears, re-enable it.
For Word 2007, go to the Office Button | Word Options | Add-ins. Under "Manage" select Disabled Items and click Go. If RHComAdd.DLL appears, highlight it and re-enable it. (THIS IS WHAT I DID)
Alternatively, you can re-register the DLL. Go to Start | Run and type in the following line, assuming you have installed RoboHelp to the default location.
regsvr32 "C:\Program Files\Adobe\Adobe RoboHelp 7\RoboHELP\RHComAdd.dll"
How does this DLL get disabled? The cause has been identified as a Word document being opened in Internet Explorer rather than in Word.
This problem was fixed in Build 7.0.2.
Hope this helps you. I'm still working on the compile error.
-Shannon Mooney

RoboHelp for Word installed from RoboHelp 10 won't work with Word 2010

I have a Help project created in RoboHelp for Word 8. I recently upgraded from Word 2007 to Word 2010 and discovered that RH8 for Word won't work with Word 2010. So I purchased RoboHelp 10 and have installed RoboHelp for Word from it. Alas, RH for Word STILL won't work with Word 2010. When I try to open my project, I get this message:
Before I bought RH10, I live-chatted with an Adobe sales person who assured me it was compatible with Word 2010.
BTW, I tried to roll back to Word 2007, but I was getting weird behavior running Word, so I have reinstalled Word 2010 and want to stay there.
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I have just installed Rh10 for Word on a new machine and initially I got this message.
I wonder if you have followed those instuctions? I changed the setting to Enable All.
The other possibility is what do you have set for the default version? If it is 2007 and that no longer exists on your machine, then Rh will not be able to proceed. The dropdown should show 2010
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Compiling Robohelp for Word project as MS HTML Help

I am compiling a RoboHelp for Word X5 project as a Miscrosoft
HMTL Help file (.chm) and on the first page of each one of my
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i.e. ...Arial;Courier New;Symbol;Wingdings;MS Sans
Serif;Times New Roman CE;Times New Roman Cyr;Times New Roman
Greek;Times New Roman Tur;Times New Roman (Hebrew);Times New Roman
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Cyr;Courier New Greek;Courier New Tur;Courier New (Hebrew);Courier
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Hi jfullington
Check out the following link. I think it may answer your
question.
Click
here I believe you are interested in Snippet number 56.
Out of idle curiosity, is a compiled .CHM only one of several
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primary output, you should really consider moving away from
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Cheers... Rick

This is a bit of information for folks that use Robohelp for Word.

I know this is all a day late and a follar short but for those folks that still use Robohelp for Word:
If your company is going to Windows 7, X5 will not work. You need to bump it up to at least RH8.
Even after you upgrade, if you use the tripane (winhelp_2000) view in RH for Word, it will not work on Windows 7 even with the microsoft patch. With the patch it will look like an older version of RH in winhelp_4. At least I have not been able to get it to display.
What will work is if you compile it in Webhelp. You will loose some links. I know I should be moving to Robhelp Html and I tried, but when I did that I got a lot of garbage at the top of all my topics, I lost all my external links and I would have to retrain my partner...
Now about links. My only complaint about Robohelp for Word was it's limited external linking capacity. If you use RH for Word you know you can only brouse to the net or to an htm or html document. It doesn't mean you can't link to a PDF or an excel spread sheet. You just can't brouse to it. You can manually enter the path. I just changed 740+ htm links to pdf links (pdf in same file as htm and the names were the same except for extension) and it worked. If you intend to try this back up.
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Peggy Theo.

Thanks for posting this Peggy.
It is worth adding that there is another way of continuing to work with Word - using Linked Documents in RoboHelp HTML. You create Word documents entirely independent of RoboHelp and then create topics by linking those documents in a RoboHelp HTML project.
You cannot create WinHelp that way but WinHelp is on life support and requires users to download a viewer, you cannot distribute it. It really is time to move on from WinHelp.
RoboHelp for Word is not getting much development and does not get the new features being added to RoboHelp HTML.
Linking is covered on my site.
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@petergrainge

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I inherited a WinHelp 4 RoboHelp project and have worked with
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I think the point in the thread you read was that RH has to
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Peter and Brian, THANKS so much! RoboHelp for Word is working
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Peter, your advice to install RoboHelp AFTER installing Word
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For a quick summary of the result -- our Help Desk
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confident that Word and Outlook were working correctly, this
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P.S. I do have one more question about a patch that I've not
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Adobe RoboHelp for Word 8.0 - Issues

Hi
I am using a Trial version of RoboHelp for Word 8.0, and would like to receive comments on the following issues:
It would appear that Manual Page Breaks in the middle of a long topic (inserted for printing purposes), are causing the data from beyond that point on to be ignored.
Links (hyperlinks) in the Word document "appear" to be links in the generated HTML ... but are not links.
All Tables in the Word input are set at 100% ... but the generated HTML is "fixed width".
Images in the Word input are links to an image library (absolutely mandatory in this application) ... but it appears that the generated HTML is using the Word version of the image, rather than the image in the image library. This results in poorer quality and differences in size when compared to the images in the library.
Any comments greatly appreciated.
MBarryH

For 1, Peter is correct. You will need to remove the page breaks in your document within a page. RH uses hard page breaks to indicate a new topic is there.
For 2, Word uses a different method to insert hyperlinks like mailtos. RH needs to use its own code to make these links (i.e., Insert html and mailto:). You will need to remove the hyperlink, then insert the link using RH. If you have many of this mailto links to replace, use Word's copy and paste to copy the RH code for the link and paste it where needed.
For 3, I believe HTML code only supports fixed width tables. It will not automatically make the table wider when the window is maximized. I find the best width for tables to be 6 inches.
For 4, images placed in Word docs are often created in different graphics programs. RH uses more simplifed graphics programs such as Paint. I suggest you open each imgage in Paint, then save as a bmp file using a more familiar name than image001.bmp, etc. During the compile, RH will convert the bmp to a good gif file and use it in the topic. Then, in your doc, delete the image and then select to insert the graphic using this function in RH. This makes a direct link to the image file. You can also modify the image directly and changes will appear in the pix when you compile it. It is easier if you are viewing the doc in true code in RH rather than WYSIWYG. If the image is in the doc itself, the imagennn.bmp is ignored. Note, if you must use the WYSIWYG, these images show up as blank areas in your doc when you are in draft view. Word 2007 only makes them show up when you are in print view. So, you may want to consider putting a border around the image so you can see it in draft view.
I have used RH for Word for over 15 years. Word adds more quick editing features than RoboHTML does. For example, paint, search and replace -- all in terms of something you already use when working with Word. The only adjustments you may have is when MS comes out with a new version of Word itself. As MS makes Word easier for the novice user, they sometimes cause problems for the powerusers. However, there are always ways to work around these issues. RH for Word is easier to use if you use the show formatting marks in Word so you can tell what is happening. You will be able to see the code used in the RH links and the paragraph marks to see what Word is doing. Be aware to spellcheck your doc, choose to hide these marks and spell check will ignore text formatted as hidden.

Generating RoboHelp for Word with RH6 in HTML Doesn't Remove MSO styles

Here's the Word portion of the question, which I really
should post under a separate heading. (The WebHelp portion is under
WebHelp - DiMost, posted March 19, 2007)
In RHx5, I use(d) RoboHelp for Word to convert my documents
from an Information Mapping format (with tables) to a stripped-down
document that I converted to HTML without all the Word inline
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- Converted the styles and removed page breaks
- Converted ONE heading to the main topic
- Created WinHelp and checked to be sure there are no
corrupted tables and the topic converted
- Generated in WebHelp
- Imported the HTML document output to the main WebHelp
project. (The document arrives without all the MSO word inline
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Document conversion complete....all the inline styles were
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NOW, RH 6 retains all the styles and converts every heading
style to a topic, even though RH5 did not.
Converting it in RoboHelp for Word x5 worked really well, but
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into RH6 for the WebHelp project is still the huge mess it was
before. It looks like it still requires hand-stripping all that
code out by hand.
Believe me, I have tried everything (including freestanding
apps) to get rid of the Word (MSO-whatever) embedded styles out of
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Diana

I don't think anything changed on defining what should be a
new topic. Check the options as you import as that can make such a
difference and of course your RH6 settings will be different
initially.

Upgrading to Windows 7 with Robohelp for Word X5

Currently using Robohelp for Word X5 on Windows XP Professional with Microsoft Office 2003.
I'm a consultant and my client's IT department is planning to upgrade to Windows 7. Does anyone know if X5 will work with Windows 7?
Thanks,
Brenda Hutch
Consultant

I very much doubt you have a snowball's chance in hell. Rh 8 was the first version to be supported under Windows 7 and then only when patched.
Another consideration is that even if it did work, the outputs would not be compatible with modern browsers. They would not work on Chrome for example. Time to upgrade more than the operating system is my take.
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@petergrainge

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I've know RoboHelp have issues finding Word or working with the wrong security settings. What I have not known it do is affect the running of Word when Word is run alone. For that reason, I think your problem is with Word.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Is RoboHelp for Word packaged with RoboHelp 11?

Is RoboHelp for Word packaged with RoboHelp 11?

No. The last version to include Rh for Word was Rh10. Is there a specific reason for wanting to stick with Rh for Word? There is a learning curve with Rh HTML but it shouldn't be too difficult.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Converting RoboHelp for Word to RoboHelp HTML (v8)

I have a RoboHelp for Word (started at v6, converted to v7, and now at v8) project that I want to convert to a RoboHelp HTML v8 project.
The RoboHelp for Word V8 looks good, works great and builds good looking WebHelp and MS Html Help finished outputs! But, I can't seem to figure out how to embed Captivate App Demos (SWF) into the project. Another post in these forums indicated that this is easy with RoboHelp HTML; and after some testing, indeed it is! Great.
Now - the question is, how do I get my existing (looks good, feels great) RoboHelp for Word V8 project imported into RoboHelp HTML V8?
I made a copy of my RHWord project directory (so as not to screw anything up) and then opened RHHTML and chose to import an existing HPJ project. When asked whether to keep the project file XPJ or go to HHP, I chose HHP.
During the conversion, I get lots of "images not valid; invalid chars" on GIF files that RHWord has no problem with. It will not display nor publish these GIF files. Actually, it does display some of the GIFs in the RHHTML dev env, but then doesn't publish them!
Also, during the conversion, it asks if you want a single CSS for each file or one CSS based on one of the WORD docs from the RHWord project. The default was the former, so I chose it. After the conversion, many of the topics have CSS data that appears at the top (e.g. long list of font names) that end up getting published also. So why did this happen?
Also, after the conversion, many of the topics have non-displayable characters that do not show up in the RHWord version; source or published version.
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I have tried to be as detailed as possible on each of these issues, but if more is required, let me know.
Thanks much for your assistance,
Jeff
Message was edited by: jonestech

The original post included a complaint:
"After the conversion, many of the topics have CSS data that appears at the top (e.g. long list of font names) that end up getting published also"
I didn't spot an answer to this part of the problem. I may have missed it
I see this also in importig a RH8 WinHelp project for conversion to WebHelp. It's no big deal to just delete the font list in projects that have just a single original Word doc, but I have a number of projects that each contain hundreds of Word docs, and the font list is inserted tt the top of each converted htm file.
So I am motivated to find a solution...
Any ideas RH troops???

RoboHelp for Word 8.0 - can't open a pdf file from help topic

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I just converted an old online help system from RoboHelp 7 to RoboHelp 8.
one of my topics has a button to launch a pdf file
{button Transport Feature Chart, EF(`GFC.pdf', `', 1, `')}
I can generate the hlp file, launch the help and open the topic but cannot open the pdf file when I click on the button.
any ideas?

I've just tried this in RH8 and have discovered that the EF macro only seems to work with certain file types. For example, .TXT and .LOG files do work whilst .PDF and .DOC don't. I'm beginning to wonder if there has been something that has changed between RH7 and RH8 along security lines? Just added my 2p as I haven't used WinHelp for over 10 years!
The RoboColum(n)
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RoboHelp for Word cannot open Word with Word 2007

Thanks for your leignancy, I'm having trouble even starting
to work with RoboHelp. I think I need detailed explanations. I did
spend hours sifting through Robohelp's Help and this Forum, I'm
stuck.
I am trying to use
RoboHelp for Word 7.0 , build 001, with Word 2007 on Vista.
I need to work on help projects created with a previous
version of RoboHelp.
For some reason, when I open RoboHelp, the .doc file opens in
Word next to it, but then RoboHelp freezes for several minutes,
then I get a dialog box that says
"RoboHelp" could not open Word .
Then anytime I try to modify a topic in my help file, I get
the same stall and error message, and my Word document stays stuck
at the beginning on my first topic.
Also, in Word,
all Robohelp options don't work. I can't search for a topic
for instance to locate it and modify it. When I click on search for
a topic from the menu on top, nothing happens at all. If I click on
search a topic from the right-click menu, then I get a message that
because of security or confidentiality settings, the
Macros don't work.
I tried re-activating all Macros in Word 2007 Options, I
closed everything, even re-booted the computer, but to no avail.
Also, I tried saving my .doc into a .docx (Word 2007 format)
to see if the Macros would be compatible then, but I got the exact
same results.
Right now, RoboHelp and Word don't seem to be "talking" to
each other right, and the Macros don't work.
Plus: I tried to test a modification I made in the .doc file
by generating the WebHelp, but that didn't work either, I got an
error message saying that the file couldn't be opened, but the path
to the file was all wrong, with folder names I don't even have on
my computer.
If someone could figure this one out for me, I'd be very
thankful, I'm the kind of person who likes something to work in a
simple, linear way, 1-2-3... This is totally confusing for me right
now.

Ok, isn't that what I did when I re-activated the Macros in
Word 2007?
Word Options / security - confidentiality center / Parameters
Activate all Macros (the lowest one on the list)
Did that already. Also, I made backups of my projects, and
tried with a new "brew" just in case I had messed it up along the
way somewhere.
First thing I did when I opened it again was change the
output to WebHelp instead of WinHelp 4, since I can't open that in
Vista anymore.
I can generate the help in that format, but either way I try
to make any modification it's not taken into account when I
generate it.
Example:
In the french help project which I'm working on, I had a
tittle that was miss-spelled.
I tried modifying in in the Word .doc document, then generate
the help, but the title was still wrong.
So I tried changing in directly in Robohelp with the topic's
properties.
When I clicked OK, it stalled forever again, and then it said
it couldn't take the modifications into account.
And any text I cut and paste or changed in the .doc on Word
remains unchanged in the WebHelp....
Right now, the more I try, the more I'm stuck and the more
questions I get. I'm seriously thinking I'd need some live
coaching, on a chat or something, to get me started on the right
track. Is there anyone who can do that? I'm so awfully stuck right
now. And I feel like I'd unfurl a tsunami of ridiculous questions
if I posted them all on the Forum now...
*EXTRA*
I did all the updates (7.0.3) and right now I'm re-installing
everything.
Arghhh.
I missed one of the last days of ski this season, spent my
whole week-end with this.
I'm trying to sound rational and calm, but I'm actually so
tired and exasperated, I'd have jumped through the window already
if we weren't on the first floor... Still stuck at Step 1...
What am I missing??

Robohelp for Word won't compile

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